Dora Rose Care Home

My mother was a resident at Dora Rose Care Home from August 2020 until she sadly passed away in April this year. Throughout her stay I found the staff to be so professional, caring and loving to all of the residents. The purpose-built home resembles a luxury hotel with accommodation and facilities which are second to none. The daily activities are excellent and appropriate for the individual needs of residents. Having dined there, I found the food was plentiful, wonderfully prepared and served in a very professional manner. My overall opinion of Dora Rose is that it is truly excellent in every aspect. No one wants a relative to have to live in a care home but if someone has to I can't think of a better place. I would unreservedly recommend Dora Rose to anyone and have already told my relatives that if I ever need nursing care Dora Rose is where I want to go.

All staff have the best interests of the residents at heart, they are guided by the message that while Dora Rose is their place of work it is home to all of the residents and this shows through in their kind, caring and respectful manner.

Sadly, my brother is no longer with us, but having now completed "the journey", I am greatly comforted that I chose Dora Rose for him. He received great care and freedom and we both received every consideration as his end drew near.

When I visit, there is always someone willing to be helpful.

I have worked as a volunteer at the home as part of the activities team for the last six months. The home is now of an excellent standard with a manager who goes above and beyond for the staff which creates a fabulous atmosphere. Since starting, our activities team has expanded and we now have what I believe is the best activities team with an exceptional leader. The activities provide fun, variety and a daily program which is offered seven days a week. I love working with all the team at Dora Rose. Myself and the families always get the warmest of welcomes by all the reception team who are so professional and friendly. Well done Dora Rose!

Dora Rose is a wonderful home, with caring supportive staff who go above and beyond. On behalf of my brother and myself, I would like to thank all who cared for our father, you showed kindness, care and support to him. He always spoke so fondly of the staff. His room was beautiful, spacious and he couldn’t get over the size of the TV on the wall!! Dad's condition improved so much after moving to your home and it encouraged him to gain strength and movement in his left side. This allowed him to have the opportunity to play his favourite instrument which he was able to have in his room. One of the staff even went out of their way to allow our dad to try a friends keyboard just so he could have a try. You celebrated his birthday in style and he thought it was the best birthday he’d ever had. Dora Rose will always hold a special place in our hearts.

I haven't been able to visit the home but the impression I have from various telephone calls and WhatsApps is of a very well run and caring environment. My sister seems to be very well looked after and is very happy there.

Our major impression of Dora Rose was the care and compassion shown to our Uncle and ourselves. Staff went out of their way to make his end of life care just as we wished. The whole ethos of Dora Rose is concerned with wellbeing. As a family, we were consulted and included in decisions. We never felt "in the way", and the offer of refreshments when visiting was appreciated. An aspect of the end of life care we really appreciated was being able to visit whenever we wished. We were never made to feel a nuisance but welcomed as friends. The building is impressive and didn't have the feel and "aroma" of old people. We highly recommend Dora Rose and all its staff. We thank God that we had them.

Many thanks to all at Dora Rose for genuinely caring.

I would recommend this care home to anyone whose elderly relatives need a safe, clean caring environment. They have been extraordinary in helping my mother with advanced dementia to settle in well.

Excellent Care from all members of staff - nurses, carers, reception, management and service staff. This care extends not only to the residents but to their families as well. The civilised policy of allowing the family to visit at any time when the resident is on end of life care is excellent. Not only are you treated as not being made to feel a nuisance, but you are welcomed and given a cup of tea. The building and facilities are something else and their excellence has to be seen to be believed.

They looked after myself and my husband when we were visiting Dad frequently when he was really ill. The room and facilities were amazing and so clean. A big thanks to all at Dora Rose Stafford for their help and care at a really difficult time.

Dora Rose Care Home has a very high standard of care and the home facilities are outstanding, the staff and management are always willing to help both me and my wife with any requirements we require and they are always very supportive and friendly

Dora Rose is a very nice and new style of homes and the details are amazing. The staff are always friendly and there seems plenty of daily activities going on in the home, this is always good to see. There is a nice home feel once you arrive and the girls on reception are always friendly.

My Dad has been at the Dora Rose since January 2020. Since arriving he has been looked after by a great team of carers who have helped Dad through their love and attention to his needs. They are all very welcoming when any of the family visit or even contact Dad via a family zoom session on his birthday. Since starting a staff member has really helped us remain in touch with Dad and often sends photos showing what he has been up to. This is an exemplar care home run by an exemplar care team. Thank you!

I have found the staff very helpful under such difficult times. My friend went in the day before the lockdown, so it has been a really difficult time. The staff have kept me well informed and answered every query very efficiently and have helped to keep my mind at ease to which I am very grateful.

Dora Rose is a beautiful care home and the surroundings are lovely. The rooms are well equipped and comfortable and everywhere is clean and homely. The food is excellent and there are plenty of drinks even for visitors. The activities manager provides a varied and appropriate programme, including games, puzzles, films and visiting singers and whilst being on lockdown has kept us in touch via skype. The staff are patient, caring and treat residents with kindness and dignity. I have peace of mind knowing my husband is in safe hands.

Having tried to keep my mom in her own home for as long as we could, it became clear we needed care for her full-time. We found Dora Rose and we have not looked back. Their attention to care and compassion is second to none. I would highly recommend Dora Rose to anyone looking for care for their loved one!

The staff at Dora Rose were helpful, caring, attentive and compassionate. The premises are bright, comfortable and the grounds and the setting are quite beautiful.

I cannot recommend Dora Rose Care Home highly enough. It is owned by a company called Macc Care Limited and is run by a manager who is a fully qualified general and dementia nurse and has managed other care homes so has a lot of experience. The nursing staff who work for her have many years of experience too. Dora Rose has very high standards for carers who work there if they don't work to their standards they are soon shown the door. We got Mum into Dora Rose towards the end of November after having previously put her into another care home a few miles away which turned out to be a very poor care home. She had a fantastic Christmas Day there, followed by a wonderful birthday on 29th December with most of her family with her, a present from Dora Rose and a beautiful birthday cake. Sadly, Mum passed away on 15 January 2020 but I know that while she was there she was very well cared for, loved by the staff and treated with dignity and respect. I could not have wished for more.