Dora Rose Care Home

1 Brocton Road, Milford, Stafford ST17 0UH
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9.5 67 Reviews
  • Dora Rose Care Home, Stafford
Situated in an area of outstanding natural beauty, and set in its own beautifully landscaped grounds, Dora Rose has state of the art facilities and will deliver the highest level of care for its residents. This luxurious new home has been meticulously designed and will offer a new level in comfort and wellbeing.

Located some three miles from Stafford town centre, in the village of Milford, Dora Rose will occupy a special place in the Macc Care family.

Dora Rose want to develop a home and community that not only staff and residents can be proud of, but also people in local communities and the surrounding area.

Dora Rose is a home with one aim in mind – to look after residents in a warm, compassionate, safe and friendly environment. Everyone at Dora Rose is dedicated to making sure that welfare and personal happiness is at the forefront of everything they do.

Care Provided by Dora Rose Care Home

Type of Service

    Nursing Home
  • For a maximum of 71 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Dora Rose Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Dora Rose Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Thorley (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Room Information

  • Single Rooms (71)

Visiting

  • No time restrictions on the visiting hours but if possible please avoid lunch and dinner time.

Parking

  • Ample car parking at the Care Home

9.5

Dora Rose Care Home has a Review Score of 9.5 (9.507) out of 10, based on 24 reviews in the last 2 years.
Over all time Dora Rose Care Home has 67 reviews.

Overall Experience
  • 54
  • 8
  • 1
  • 2
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Date Published
  • 67
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  • 24
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Reviewer Connection to Dora Rose Care Home
  • 25
  • 9
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  • 2
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  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 67, showing 61-67
Review from A E (Son of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad has been at the Dora Rose since January 2020. Since arriving he has been looked after by a great team of carers who have helped Dad through their love and attention to his needs. They are all very welcoming when any of the family visit or even contact Dad via a family zoom session on his birthday.
Since starting a staff member has really helped us remain in touch with Dad and often sends photos showing what he has been up to. This is an exemplar care home run by an exemplar care team. Thank you!
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Review from J H (Friend of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff very helpful under such difficult times. My friend went in the day before the lockdown, so it has been a really difficult time. The staff have kept me well informed and answered every query very efficiently and have helped to keep my mind at ease to which I am very grateful.
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Review from Jennifer H (Wife of Resident) published on 16 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dora Rose is a beautiful care home and the surroundings are lovely. The rooms are well equipped and comfortable and everywhere is clean and homely. The food is excellent and there are plenty of drinks even for visitors. The activities manager provides a varied and appropriate programme, including games,
puzzles, films and visiting singers and whilst being on lockdown has kept us in touch via skype. The staff are patient, caring and treat residents with kindness and dignity. I have peace of mind knowing my husband is in safe hands.
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Review from V R (Daughter of Resident) published on 15 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having tried to keep my mom in her own home for as long as we could, it became clear we needed care for her full-time. We found Dora Rose and we have not looked back. Their attention to care and compassion is second to none. I would highly recommend Dora Rose to anyone looking for care for their loved
one!
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Review from Julie E (Niece of Resident) published on 3 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Dora Rose were helpful, caring, attentive and compassionate. The premises are bright, comfortable and the grounds and the setting are quite beautiful.
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Review from Lynda P (Daughter of Resident) published on 18 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Dora Rose Care Home highly enough. It is owned by a company called Macc Care Limited and is run by a manager who is a fully qualified general and dementia nurse and has managed other care homes so has a lot of experience. The nursing staff who work for her have many years of experience
too. Dora Rose has very high standards for carers who work there if they don't work to their standards they are soon shown the door. We got Mum into Dora Rose towards the end of November after having previously put her into another care home a few miles away which turned out to be a very poor care home. She had a fantastic Christmas Day there, followed by a wonderful birthday on 29th December with most of her family with her, a present from Dora Rose and a beautiful birthday cake. Sadly, Mum passed away on 15 January 2020 but I know that while she was there she was very well cared for, loved by the staff and treated with dignity and respect. I could not have wished for more.
Reply from Karen Carter, Home Manager at Dora Rose Care Home
Thank you for your kind words. It was a pleasure to look after your mum and she will be sadly missed by all at the home. Please feel free to drop in anytime for a coffee and chat. Karen.
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Review from Colin P (Respite Resident) assisted by family/friend published on 10 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I spent a week in respite over Christmas.
I have felt safe and secure, the staff have popped in and out regularly to check on me and my requests.
Everyone is friendly.
The Dora Rose building is set in lovely grounds and area. I will come again.
Reply from Karen Carter, Home Manager at Dora Rose Care Home
Thank you for kind compliments and very please you enjoyed your stay and looking forward to seeing you again. Karen Carter Home Manager
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Current Review Score: 9.5 (9.507)

Overview of Review Score

The Review Score of 9.5 (9.507) out of 10 for Dora Rose Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.507 for Dora Rose Care Home is calculated as follows: ( (200 Excellents x 5) + (49 Goods x 4) + (17 Satisfactorys x 3) + (15 Poors x 2) + (3 Very Poors x 1) ) ÷ 284 Ratings = 4.507
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dora Rose Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (7)

Julie

Julie Reade

Job Title: Customer relations executive Joined: 2025

I’m Julie, and I live in Tamworth. I am the owner of a 15-year-old tortie cat, Chrystal. She was a rescue cat at 6 months old. I love animals, and due to this, I am heavily involved in fundraising for a local animal rescue charity. I help organise fundraising events, support with cat homing visits and help with the transportation of donations to various local animal charities.

I was a holiday rep with Thomas Cook for 10 years. I have worked in many countries across the Mediterranean, Spain, Italy and Greece, to name a few. I have done a variety of roles working abroad, everything from looking after children in a kids club to taking adults on a bar crawl and meet/greet at the airport. This was a job I loved, as every 6-8 months I could change destination, and it inspired my love of travelling. Now that I live back in the UK, I look forward to my holidays and always look for new experiences or new destinations.

I have worked in the care industry for the last 15 years. I started in Domiciliary care before going to work at Good Hope Hospital for 9 years. I worked in a variety of departments, which I loved and learnt so much. I have since worked in areas involving Challenging behaviour, mental health and specialist Dementia nursing homes.

I am proud to be working at Macc Care and looking forward to the new challenges ahead, as well as meeting loads more new people.

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Claire Hayward

Job Title: Care home manager Joined: 2024

I am proud to be the manager at Dora Rose Care Home.


Over the last 29 years, I have worked as a Registered Nurse in both the NHS and Health and Social Care. I have a background in adult nursing and Public Health. I have a passion for creating person-centred care within the care service.

Tammy

Tammy Orme

Job Title: Head Housekeeper Joined: 2020

I have worked as a domestic assistant for 20+ years, with my last 5 years here at Dora Rose.
I have a passion for cleaning and being a member of a team.


In my spare time, I enjoy spending time with my family, my dogs and our vacations.

Jan

Jan Coker

Job Title: Activities Lead

I am a farmer's daughter and still like to farm when I have time.
I have two grown-up children, Harry and Georgia. I live locally in a small village called Bednall.

Dan

Dan Collins

Job Title: Maintenance Joined: 2025

I have worked with Macc Care at Dora Rose for 3 months now.


My background is in web design and care work, which I still do. I'm fairly new to maintenance, but am very much enjoying it and how much I've learned already.

Emily

Emily Taylor

Job Title: Administrator Joined: 2025

I am local to the Staffordshire area. I spend my free time finding new places to go with my little boy, and in the summer, you will often find us at different beaches every weekend. At home, I enjoy baking cakes and spending my weekends watching my brothers play football.


I have worked in administration for the last 2 years; I joined Dora Rose this year. I am excited to work at Dora Rose and look forward to making memories with everyone here.

Emma

Emma Patel

Job Title: receptionist Joined: 2025

I live locally in Huntington with my husband, dog, and cats. I have 2 grown-up daughters and 1 beautiful grandson, who is my world.


I'm fairly new to Dora Rose Care Home, but I am loving it. It's so peaceful being right in the heart of Cannock Chase. The people are lovely.


I would say I like cooking, but my husband is a chef, so he does it all. I am a foodie.


I like watching movies with my husband, and love music of all kinds. My utmost love is Cornwall. We go there every year. One day I would like to move there.


I am proud to say that I have worked for West Midlands Ambulance Service for 7 years as a 999 Health Advisor, plus 2 years at NHS 111 Service, also as a Health Advisor. I have many years’ experience in Customer Service Roles.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dora Rose Care Home to verify any information. View our terms and conditions. Dora Rose Care Home has an Enhanced Service - more info.