Invicta Court

My darling mum passed away at Invicta Court Nursing Home on 1st June 2022. She had lived there for the last two years of her life and, as a family, we are so pleased that Mum was living in such a clean, tidy, well-managed nursing home. The standard of care she received from the outset was wonderful. All of the staff were so caring and thoughtful. Her room was always beautifully looked after, and the food she received was of the highest quality. Even when she became less able to move about, the activities staff always tried to include her as much as possible. Sadly, as her health deteriorated, she had to move from the residential suite to the nursing suite. Her move to a different room was managed with the utmost kindness. The care she received in the last few weeks of her life was exemplary. She was cared for with dignity and respect. The staff treated Mum and us in the same way that they would a member of their own family. We will never be able to thank them enough for all they did.

The staff, surroundings, rooms and facilities were all excellent at Invicta Court. My dad had what he needed when he needed it, especially in his final days. Cleanliness and the covid protocol was thorough and followed at all times. The whole family were extremely happy with dad's care which helped a huge amount when we knew none of us could be there. I would not have any reservations in recommending this care/nursing home. The staff would always spare us time to answer questions we had regarding our dad.

The food is better than many hotels with a lovely variety of fresh seasonal produce. There is also a wonderful mixture of activities put on daily. We couldn't have wished for a better place for my dad to be.

She was cared for with skill, kindness and friendliness in well-appointed accommodation. By the time of her leaving, several members of the nursing and caring staff had become her friends; she left with a degree of reluctance. Care UK can be proud of Invicta Court.

The care my husband receives while at Invicta Court was just incredible. I am truly thankful for the care and commitment shown to him and our family from all the staff.

My husband was admitted to Invicta Court Care Home for end of life care. We knew immediately that he was going to be well cared for, the welcome that we all received and the attention to detail was fantastic. All the staff from every department were so caring , considerate and and thoughtful. My daughters and I were allowed to stay with my husband as he was so unwell, we all felt involved in his last days, supported and very happy that we had chosen Invicta Court Care Home.

Thank you from the bottom of our hearts.

From the moment we saw Invicta Court we knew it was the right place for mum - more like a hotel than a care home. Beautiful furnishings and layout created with thought, large bedrooms and ensuite bathrooms, general areas upmarket and enticing, plus excellent facilities such as a hair salon, cinema room and cafe. There was no feel of a hospital unlike many other homes we saw, even on the nursing floor. Mum was end of life and only spent a week at Invicta but during that time she received gentle and respectful care from all the staff. They paid attention to little details that helped to maintain mums dignity during this difficult time and they made my siblings and I welcome and cared for as we spent her last few days together. Regardless of whether staff were nurses, care workers or office staff, everyone was kind, helpful and caring.

The staff at Invicta Court care home always go over and above to make sure that my mother-in-law is cared for and safe, which were our two main concerns when she was living alone at home. As a family, we have been through some difficult times, and everyone has been supportive, understanding and compassionate every step of the process. Thank You.

I have at times struggled to make contact via phone when the nurses and care assistants are busy, which is to be expected. Whenever I do get through, every staff member I have spoken to have all been really cheerful, very well informed and really helpful.

Brilliant care home, exceptional staff, so caring nothing was too much for them. They looked after my mother-in-law so well, shame it was only for a short time, but she liked it there very much. Lovely grounds too.

I would sincerely like to thank all the staff at Invicta Court, management, carers, chef, nurses, team leaders, entertainment manager. My father recently came out of isolation and to celebrate the staff arranged a 'date night' for my father (95 years old) and mother (98 years old). My mother is of Indian heritage. One of the carers on her day off came in and dressed my mother appropriately. The chef cooked a curry etc. Needless to say, my parents were overwhelmed as I am. Memorable moments.

My mum came to Invicta Court for an assessment from hospital. Due to Covid restrictions, I was not able to visit, however, when I spoke to mum on the phone she always praised the staff and thought her room was lovely. Mum was quite poorly during her stay, but I cannot fault the care and attention she received by the devoted staff. I was kept informed on mum's progress on a regular basis. Mum remained at the home for 9 weeks, until she sadly became ill and passed away in hospital. I cannot thank the staff enough for treating mum with such kindness and respect.

My sister is 89 and is disabled. She hated the thought of going into a care home and really didn't want to go for respite care at all. However, the minute she arrived at Invicta Court everything changed. She loved the marvellous care and immediately felt at home with the superb staff. She was treated with respect and thoroughly enjoyed the delicious food. She even had a manicure and was thrilled with her saucy red nails. It was so good to know she was being cared for so wonderfully. Thank you Invicta Court.

The staff couldn't have treated my mother any better. They were ALL so kind, caring and prepared to go the extra mile. Everyone was very welcoming and took time to explain anything to my mother and myself and brother. The food was excellent - again everyone taking great pains to ensure it was tasty, nutritious and presented well. I cannot praise everyone highly enough.

Covid obviously limited activities etc but great care and attention was paid to the safety of residents.

My friend has been in this care home for 6 weeks and both him and myself are very pleased with the care home and staff who are always helpful and friendly. From day one my friend has said it's like living in a 5-star hotel.

An excellent care home in all respects. Our mum was admitted for end of life care and could not have received better treatment. All of her needs were met with dignity, respect, care and compassion. The beautiful immaculate room and surroundings made for a calm and safe atmosphere. My sister and I were treated kindly and with compassion. Our thanks go to all of the staff for making us feel so well cared for.

Such a lovely friendly place. Mum has been welcomed with open arms. The care has been amazing from the nursing to the chef. As the daughter, I feel happy and relieved that my mum is being looked after so well. It's such an amazing and peaceful place.

With all the problems the virus has caused and with moving into a new building with further snags, the staff have done well in sorting them out.

Welcoming a new resident is outstanding. Staff are so helpful. The home and rooms are beautiful and the gardens.