
We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.
Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and...
Care Provided by Old Sarum Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept LA funding plus Top Up
The price(s) shown are provided by the care home. Contact Old Sarum Manor for full pricing details and T&Cs.
Contact Old Sarum Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Elmfield Care Ltd
- Private Owned
Person in charge
- Mike Berkley-Blezard(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home
Parking
- Old Sarum Manor has plenty of on-site parking
Old Sarum Manor Reviews (66)
Old Sarum Manor has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years.
Over all time Old Sarum Manor has 66 reviews.
As a family, there is no greater comfort than knowing that when we can't be with him, he is being cared for to the very highest standards. The staff go above and beyond every single day, not because they have to, but because they truly care. Their kindness, professionalism and dedication shine through in everything they do.
I cannot thank the team enough for everything they have done for my dad. I would recommend this care home without hesitation.
My wife went into Old Sarum Manor on respite for 3 weeks, and has stayed in as we feel she needs the care on offer. She has settled in well now and we are very happy the way she is looked after. It is more like a hotel than a care home. All the staff very friendly and the food is of a very high standard. Rooms are always very clean. All arears are very clean and there is always a carer on hand. We feel lucky to have my wife in Old Sarum Manor being looked after, cant fault it.
I find the staff all very caring and the management are very helpful when there are any problems. There are always plenty of entertainment for the residents.
All the staff here are kind, caring and thoughtful. They all know my Grandma by name and always say hello if they pass her. The care my Grandma receives is great and the staff are friendly and considerate.
My mum was initially on respite care after severa hospital stays. She settled in at Old Sarum Manor quickly and seemed very happy. After a chat, she asked me if she could stay on. She said she felt safe, well looked after and was enjoying the company. So that's what we did. She has now been a resident for 7 months. Her health has improved enormously, she's happy, enjoys the activities and the food. The staff are always kind and caring with a sense of fun and respect. And they keep me updated too.
Staff really excellent, respond to any request immediately and rooms immaculate. Cleanliness is superb. Friendly, caring and exceptional.
The service we received was excellent particularly the professionalism, compassion and understanding of all the staff.
I was then shown to my friend, who was sat in an activity being held, he was sat there with the biggest smile on his face he has often said how much he loves it there.
The staff were so helpful. The atmosphere surrounding the home was amazing and comforting.
All residents seemed happy and cheerful!
The cleanliness was outstanding and did not smell like a "care home"
I will be back soon for another slice of cake!!! Or two!!
We moved Mum from another care home due to significant issues which have been flagged. Since Mum has been at Old Sarum Manor she is positive about the home in all aspects and the welfare and facilities are amazing. From the family perspective we are delighted with the manager and his team and the effort they go to, to treat the residents as individuals and cater for their needs. We wouldn't hesitate to recommend this home to others!
I was very happy that my husband was well cared for during his two weeks respite care and would have no hesitation in recommending Old Sarum Care Home.
The staff are always friendly and welcoming when I visit and always keep me informed of any issues
The carers who look after him are wonderful; he is helped daily with showers, shaving, toiletries, dressing, and most importantly, he gets his tablets on time.
I couldn't wish for a better place for him to stay.
We couldn't be happier with the care our loved one receives here. The staff are genuinely kind and caring, always going the extra mile to make residents feel safe and valued. The environment is beautiful and peaceful-perfect for creating a sense of comfort and home. Their experience with dementia care is clear, and it gives us real peace of mind. There's a great range of appropriate activities that keep residents engaged, and the overall community has such a warm, welcoming feel. What really sets it apart are the family events like the Mad Hatter's Easter Party and the Summer Spanish Fiesta. These thoughtful occasions create such special memories and bring everyone together. Communication with families is excellent-we're always kept informed and feel reassured. A truly exceptional place.
Comfortable accommodation. Very clean. Good food. Exciting touches especially when entering as a visitor.
Pleasant enclosed gardens.
Being all inclusive very much appreciated.
Thank you for your feedback, we are pleased that you had a positive stay and will share your comments with the team. We hope to see you in the future. GM and the Team
Staff very friendly and smiling.
Brother-in-law settled and content.
Always clean and tidy surroundings.
Good coffee and cake!
She and we could not have been happier with Old Sarum. She felt completely safe and well cared for throughout and was treated with real affection and thought throughout, which obviously meant a great deal to us. The whole team were incredibly kind, professional and genuinely made her and our lives better. I'm not sure we could have hoped for more.
Our late mother lived at Old Sarum Manor for approximately six months leading up to her death in April 2025. Whilst she was tentative at first, she very quickly adjusted to life in the home, where all her needs were met, her health was closely monitored and she was kept safe & secure. In such a short time, we, as a family, came to know many of the members of staff, who were always attentive and professional. Nothing was ever too much trouble, and our mother found life so much more bearable, given some challenging health issues, because of that. Reflecting back, and despite our loss, we have nothing but positive memories of Old Sarum Manor and the level of care provided. We would recommend this care home, without hesitation - it truly is a 'home from home'!
Management are always on hand to give support and information. Residents are always treated with dignity. As well as caring for there residents they are always there to support the families. Room's are bright and modern. Communal areas are warm and welcoming. The food is very good with plenty of variety as are the drinks. There are plenty of activities to do if residents wish to join in.
My father recently turned 91 at the care home and my sister and myself were able to join my mother and father, along with our partners for a Sunday meal. The meal and the staff who waited on us were excellent. Many thanks to everyone who made it possible.
Thank you very much for the feedback, the team and I are very pleased that you enjoyed your time in the home, and the food offered. The chefs in the home are first-rate, I will share your kind words.
My friend seems to be very happy here and looking forward to the rest of her stay here.
I stayed for lunch with her and the food tasted as good as it smelt. Can't find any fault from my visit.
If I'm asked do I know of anywhere, I will not be thinking twice about recommending your beautiful home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Old Sarum Manor.
There are no upcoming events for Old Sarum Manor.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Elmfield Care Ltd
- 28 Feb 2023Recipient: Old Sarum Manor
- 28 Feb 2023Recipient: Elmfield Care Ltd
Meet the Team (5)

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximise their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager, where he worked in the private sector with vulnerable adults.
Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.
He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.

Mandy is part of our brilliant Front of House team and has worked in customer-focused roles for most of her life, ranging from a wine waitress on a cruise ship to a restaurant supervisor and dealing with complaints in a call centre. She is always happy to help anyone and is very approachable. “It is wonderful to be working in such an amazing new home and to help bring comfort and joy to our residents’ lives.”

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”

Darren began his career in care in 2002 as a Support Worker. Over the years, he has progressed into roles such as Senior Support Worker and Field Care Supervisor, gaining valuable experience across a diverse range of settings—from intimate private homes to luxurious residences and hospitals.
As a Maintenance Operative here at Old Sarum Manor Care Home, Darren applies his practical skills to ensure the smooth operation of the home. He takes pride in his ability to repair nearly anything, from cars and motorcycles to plumbing, electrical work, and wall repairs. Outside of his professional pursuits, Darren is passionate about music and enjoys DJing. He also has a keen interest in horticulture, specifically in creating and nurturing bonsai trees.

Kim began her career here at Old Sarum Manor as a Senior Care Assistant in 2023 and was promoted to Deputy Manager in February 2024. She is passionate about her role and appreciates the caring and dedicated nature of her team, all of whom share a commitment to the well-being of their residents. With over 30 years of experience in the industry, Kim has worked in various areas, including community care, brain injury rehabilitation, and high-dependency care.
Frequently Asked Questions about Old Sarum Manor
What types of Care is Old Sarum Manor registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Old Sarum Manor have?
There are 66 Single Rooms.
What are the Facilities & Services at Old Sarum Manor?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Old Sarum Manor to the centre of Salisbury?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Old Sarum Manor to verify any information. View our terms and conditions. Old Sarum Manor has an Enhanced Service -more info.