Old Sarum Manor

Mum has lived here for 15 marks. All of the staff are aware of her needs. She is happy and well cared for.

Dad came in for respite and liked it so much he decided to go back permanently. The rooms are high quality, the staff are really friendly. Couldn't be more pleased.

I would whole heartedly reccomend this home to anyone.

This care home is very well appointed with spacious rooms and areas for social and recreational activity. Access is allowed to a pleasant garden area. Staff are attentive and do their best for a 102-year-old who has had to recover from two bad falls. Visiting is very flexible and the laundrette and podiatrist are within the package. A physio is also to hand. Integration is encouraged by the staff with other residents. The staff are pleasant and very helpful at all levels.

No words can describe the care and attention my Dad received at Old Sarum Manor. Right from the beginning of his stay until the sad time of his passing. Everyone was so kind, helpful and professional. Keep up the good work. Five stars.

Mum has been a resident since early May 2022, we were thrilled then with the level of care and we are still as thrilled now! Mum has settled really well, it took a few weeks but the patience and kindness of the staff made it a smoother process. Of course, I felt guilty leaving her but I never doubted the commitment towards the care that was provided. Every week we receive a schedule of the week's activities which are varied, there's something for everyone. Weekly menus are on display and the quantity and quality are excellent. Residents are encouraged to eat together but it's not mandatory, they are encouraged to join in with activities but not forced and they are treated with dignity at all times. Yes as others say, it's not a cheap option but it is a flat fee, no extras and in comparison with other care facilities around the area, is very competitive. Good quality doesn't come cheap in any walk of life and the care sector is no different, you pay for what you get. Highly recommend!

My friend was admitted to Old Sarum Manor in January when it became apparent that she could no longer manage alone at home as her short term memory and her coping skills were deteriorating. Her brother and sister-in-law and myself have Lasting Power of Attorney. I am a retired nurse and have experience of working in Care Homes as well as the acute health care sector. I was very impressed with my initial visits to Old Sarum Manor when we were looking for long term care for my friend. The staff are all very professional, kind, courteous and helpful. The accommodation is beautifully furnished and decorated and 'homely', with a high standard of housekeeping. Residents are treated in a respectful and considerate manner. There are many, varied activities on offer, both within the home and visits arranged to other venues. The staff are very aware of the needs of the resident and also of the resident's family and friends. It is never an easy decision to move a loved one from their own home.

Mum has been at Old Sarum Manor for 5 months now. Because of her dementia, she gave them a lot of trouble at first, but they coped with great patience and kindness, and she is more settled than I could ever have hoped. The food is fantastic too and has given her back her appetite.

It wasn't easy moving my mother, who has dementia and restricted mobility, during Covid restrictions. She moved from outside of UK and had been in her previous care home for almost 5 years. The staff at Old Sarum Manor could not have been more helpful or welcoming. After several travel cancellations - when it happened at short notice, Mum's room was ready and matters such as getting her registered with a GP/NHS/naming clothes etc were dealt with swiftly - special thanks to the staff. Initially I visited daily, but I need not have worried about Mum settling in! Nothing is ever too much trouble for the staff. The activities planner changes weekly and residents can participate as much or as little as they want - mum's favourite activity is watching others do them! When I collected Mum from her previous care home, she looked disheveled, distressed and uncared for. She looks so much better now! clean, cared for, hair and nails done and she's very happy. Thank you Old Sarum Manor!

Keep up the high standards, Old Sarum Manor!

The first care home he moved to initially seemed fine but it soon became clear that it was falling short in many aspects of care, in particular providing dignity. We, therefore, had no option other than to move him and thank goodness we did. Old Sarum Manor is an absolute 10 out of 10; the care provided is second to none. Residents' needs and dignity are most definitely put first and foremost by all the staff, and the building and environs are absolutely beautiful with excellent facilities. It is extremely well managed by the team and nothing is too much trouble. When our father first moved in he was depressed and demotivated, but he is now so much happier, confident and at peace and I can't express how grateful we are to all at Old Sarum Manor for this.

I highly recommend this care home and have already recommended one of Mum’s friends, who is currently trying out some respite. All the staff in this home, work really hard and love what they are doing, which makes it so much easier to relax in the fact that Mum is living in a lovely home.

Mum has been a resident since May 2021 and is very very happy here. The staff are caring and so very thoughtful. We lost my dad recently, and due to 'family politics, Mum wasn't taken to the funeral. But the staff stepped in and ensured she attended her husband of 70-years funeral. We can never thank them enough for their actions that day.

The food is excellent (and my mums can be a very particular eater), the rooms are spotless, and the staff are angels; they actually care about their residents.

Thank you for all your support and help in difficult times.

The staff here are all incredibly friendly, working hard to ensure every resident has the very best care. The owners are very hands-on and immediately available for a chat at any time. My father, who has Alzheimer's, is definitely in the right place being looked after with empathy and love. The home is welcoming, spotless, and the food delicious.

Old Sarum Manor is wonderful. My dad (who has Alzheimer's) tried another care home, but then we found Old Sarum Manor and couldn't be happier. The staff and management really go the extra mile to create a friendly, caring and stimulating home for their residents, and a welcoming environment for their families too. It is beautifully decorated and has lots of different social spaces for residents to enjoy, wander between, and enjoy quiet time or social experiences. There is a great set of daily activities, which residents really enjoy, including baking, garden bowls, gardening, quiz night, movie night in the cinema and trips out. The recent BBQ with families was lovely too!

Thanks again everyone for making a tough decision easy.

Wonderful, very personalised care, extremely kind and warm staff. I don't know what we would have done without Old Sarum; it is simply superb.

This care home is excellent. The care, attention to detail, the staff all combine to make the home feel like a 5-star home from home. My mother felt very safe and nurtured. She kept thanking me for having found Old Sarum. Most people dread going into care, but she loved it.

If and when my husband needs another visit like this or maybe longer necessary, I will not look any further than Old Sarum Manor.

Hair, nails and drinks included.

No telephone in her room, so when we call reception, they tell us they will get a phone taken to her and they will call us back, sometimes this can take a couple of hours and on several occasion, callbacks have not happened at all despite being told they will.