
We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.
Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and...
Care Provided by Old Sarum Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept LA funding plus Top Up
The price(s) shown are provided by the care home. Contact Old Sarum Manor for full pricing details and T&Cs.
Contact Old Sarum Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Elmfield Care Ltd
- Private Owned
Person in charge
- Mike Berkley-Blezard(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home
Parking
- Old Sarum Manor has plenty of on-site parking
Old Sarum Manor Reviews (66)
Old Sarum Manor has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years.
Over all time Old Sarum Manor has 66 reviews.
No words can describe the care and attention my Dad received at Old Sarum Manor. Right from the beginning of his stay until the sad time of his passing. Everyone was so kind, helpful and professional. Keep up the good work. Five stars.
Mum has been a resident since early May 2022, we were thrilled then with the level of care and we are still as thrilled now! Mum has settled really well, it took a few weeks but the patience and kindness of the staff made it a smoother process. Of course, I felt guilty leaving her but I never doubted the commitment towards the care that was provided. Every week we receive a schedule of the week's activities which are varied, there's something for everyone. Weekly menus are on display and the quantity and quality are excellent. Residents are encouraged to eat together but it's not mandatory, they are encouraged to join in with activities but not forced and they are treated with dignity at all times. Yes as others say, it's not a cheap option but it is a flat fee, no extras and in comparison with other care facilities around the area, is very competitive. Good quality doesn't come cheap in any walk of life and the care sector is no different, you pay for what you get. Highly recommend!
My friend was admitted to Old Sarum Manor in January when it became apparent that she could no longer manage alone at home as her short term memory and her coping skills were deteriorating. Her brother and sister-in-law and myself have Lasting Power of Attorney. I am a retired nurse and have experience of working in Care Homes as well as the acute health care sector. I was very impressed with my initial visits to Old Sarum Manor when we were looking for long term care for my friend. The staff are all very professional, kind, courteous and helpful. The accommodation is beautifully furnished and decorated and 'homely', with a high standard of housekeeping. Residents are treated in a respectful and considerate manner. There are many, varied activities on offer, both within the home and visits arranged to other venues. The staff are very aware of the needs of the resident and also of the resident's family and friends. It is never an easy decision to move a loved one from their own home.
Mum has been at Old Sarum Manor for 5 months now. Because of her dementia, she gave them a lot of trouble at first, but they coped with great patience and kindness, and she is more settled than I could ever have hoped. The food is fantastic too and has given her back her appetite.
It wasn't easy moving my mother, who has dementia and restricted mobility, during Covid restrictions. She moved from outside of UK and had been in her previous care home for almost 5 years. The staff at Old Sarum Manor could not have been more helpful or welcoming. After several travel cancellations - when it happened at short notice, Mum's room was ready and matters such as getting her registered with a GP/NHS/naming clothes etc were dealt with swiftly - special thanks to the staff. Initially I visited daily, but I need not have worried about Mum settling in! Nothing is ever too much trouble for the staff. The activities planner changes weekly and residents can participate as much or as little as they want - mum's favourite activity is watching others do them! When I collected Mum from her previous care home, she looked disheveled, distressed and uncared for. She looks so much better now! clean, cared for, hair and nails done and she's very happy. Thank you Old Sarum Manor!
Thank you for your kind words and we are very pleased to hear that Mum has settled in well during challenging circumstances. Please do let us know if there is anything we can do better.
Mum is safe, well cared for and happy.
The standard of cleanliness of the place is very high; it does not feel like a musty old nursing home! It’s more like a feeling of a 5-star hotel. It’s quiet and has the right level of activities for the residents.
The residents are encouraged to socialise together, and the staff do seem to encourage the residents to come out of their rooms, even if it’s just to eat their meals in the restaurant.
The care, on the whole, is excellent, a real effort is made to provide friendly, quality care.
I am very happy to recommend Old Sarum Manor for your elderly loved ones; it is certainly not cheap, but it’s a premier home with cheerful and attentive staff who do seem to genuinely care.
Any issues which have arisen have been carefully listened to and quickly addressed.
I can now visit my mum, have a cup of tea and a chat and spend quality time with her.
Keep up the high standards, Old Sarum Manor!
Thank you for taking the time to write such a positive review. We are equally pleased that you are able to visit the home again and spend some quality time with Mum. Thank you once again, and please do let us know if there is anything we can do better.
The first care home he moved to initially seemed fine but it soon became clear that it was falling short in many aspects of care, in particular providing dignity. We, therefore, had no option other than to move him and thank goodness we did. Old Sarum Manor is an absolute 10 out of 10; the care provided is second to none. Residents' needs and dignity are most definitely put first and foremost by all the staff, and the building and environs are absolutely beautiful with excellent facilities. It is extremely well managed by the team and nothing is too much trouble. When our father first moved in he was depressed and demotivated, but he is now so much happier, confident and at peace and I can't express how grateful we are to all at Old Sarum Manor for this.
I highly recommend this care home and have already recommended one of Mum’s friends, who is currently trying out some respite. All the staff in this home, work really hard and love what they are doing, which makes it so much easier to relax in the fact that Mum is living in a lovely home.
Mum has been a resident since May 2021 and is very very happy here. The staff are caring and so very thoughtful. We lost my dad recently, and due to 'family politics, Mum wasn't taken to the funeral. But the staff stepped in and ensured she attended her husband of 70-years funeral. We can never thank them enough for their actions that day.
The food is excellent (and my mums can be a very particular eater), the rooms are spotless, and the staff are angels; they actually care about their residents.
Old Sarum is the best care home in the area, and I can't praise or recommend it enough.Thank you for all your support and help in difficult times.
The staff here are all incredibly friendly, working hard to ensure every resident has the very best care. The owners are very hands-on and immediately available for a chat at any time. My father, who has Alzheimer's, is definitely in the right place being looked after with empathy and love. The home is welcoming, spotless, and the food delicious.
Old Sarum Manor is wonderful. My dad (who has Alzheimer's) tried another care home, but then we found Old Sarum Manor and couldn't be happier. The staff and management really go the extra mile to create a friendly, caring and stimulating home for their residents, and a welcoming environment for their families too. It is beautifully decorated and has lots of different social spaces for residents to enjoy, wander between, and enjoy quiet time or social experiences. There is a great set of daily activities, which residents really enjoy, including baking, garden bowls, gardening, quiz night, movie night in the cinema and trips out. The recent BBQ with families was lovely too!
All the staff are all really caring and friendly and take real pride in their jobs.
The home lends itself to be being in a five-star luxury hotel from the decor to the foods to the entertainment and the all-inclusive package is exactly what it says, all hairdressing drinks (including alcohol in the Sky Bar) day trips out, the list goes on, all in the price you pay, which to be fair is really good also.
I would highly recommend a visit if you are looking to place loved ones into a caring facility as you will not be disappointed here.
Thanks again everyone for making a tough decision easy.
Many thanks for all your kind comments and for taking the time to put a review up, as this means a lot to all the team. Your Mum is a pleasure to look after, and she has really relaxed from day one, takes part in all the activities and is always smiling with her new friends.
Wonderful, very personalised care, extremely kind and warm staff. I don't know what we would have done without Old Sarum; it is simply superb.
Many thanks for your review and the amazing comments, which if you had to describe carers are the words we would all want to use. We always pass the comments to the team, who will be delighted to read this. We all hope you are ok.
This care home is excellent. The care, attention to detail, the staff all combine to make the home feel like a 5-star home from home. My mother felt very safe and nurtured. She kept thanking me for having found Old Sarum. Most people dread going into care, but she loved it.
I can't recommend Old Sarum Manor enough. It had a very caring and considerate staff; they all took time to help and encourage my husband, which was not an easy task at times - I know. It was a calm and reassuring atmosphere.
Even one of the owners of the residential home, who was very present on the floor and not just in his office, showed remarkable care and interest in all the residents.
The facilities were outstanding with 3-course lunch and dinner, or something else if needed. Also, coffee, tea, sandwiches and cakes are on-demand, even for me as a visitor. I even had supper with my husband and a glass of wine on one occasion included in the price.
The room was very comfortable with a wide bed, TV and plenty of space.
If and when my husband needs another visit like this or maybe longer necessary, I will not look any further than Old Sarum Manor.
Nice new care home with great facilities and an all-inclusive package.
Kind and attentive carers.
Easy to access
Good food.
Hair, nails and drinks included.
Bad: We were very disappointed that the lovely manager left her role soon after my Nan's arrival, she was a major reason for us choosing Old Sarum Manor over others.No telephone in her room, so when we call reception, they tell us they will get a phone taken to her and they will call us back, sometimes this can take a couple of hours and on several occasion, callbacks have not happened at all despite being told they will.
Many thanks for your review. We are really pleased that you have found the facilities and home generally 5*. We are sorry that you have not always got through to your nan, or you have not been called straight back when your nan is unavailable. We will of course look at this and ensure you get...
My husband who has dementia and heart condition has just stayed at Old Sarum Manor and was made very welcome and looked after well.
I am very impressed with the care that my husband has received while at Ols Sarum Manor for twelve weeks respite. The staff have clearly looked after him well meeting all his needs.
When it became apparent that mum couldn't cope with living on her own anymore, we started looking at all the care home options in the area. We thought we'd found the ideal home but thought we'd look at one more, which was Old Sarum Manor. Now we are really happy that we did, for we can't imagine anywhere else matching the standards here. The building seems more like a luxury hotel than a care home, with so many facilities and activities to keep mum entertained. The staff are lovely and look after her so well, it is heartwarming to see. The food, well, it's superb. Every little detail seems so thought out and it's that attention to detail that impressed me right from the word go. I just can't fault Old Sarum Manor and know we couldn't have found anywhere better no matter how hard we tried.
Mum recently moved into Old Sarum Manor Care Home. She says she is so happy and well looked after, which is reassuring for us as a family during the current Covid climate. During these challenging times we still ‘communicate’ with Mum through Facetime, telephone and visits in the specially-adapted Garden Room. Staff give well-informed updates on Mum’s health issues and needs. Their Facebook page is an added bonus with up-to-date photos and news of residents, staff, and activities. The staff are extremely accommodating, caring and dedicated, and treat Mum with patience, dignity and respect. In keeping with what I have so far seen, I am confident that Mum’s room, and the home itself, is beautifully furnished to a very high standard, always tip-top clean and oozes class and style. Meals are nourishing and well-presented - kudos to carers, catering staff, and all team members who are an asset to the home! I highly recommend this care home - it emanates a ‘wow, just wow' factor in all aspects.
Thank you so much for your feedback and kind words and it is reassuring to all of us to know that we are looking after your Mum well. We do ensure that all the team see the reviews and use the feedback to ensure we maintain our standards and help everyone in the current difficult times to keep in...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Old Sarum Manor.
There are no upcoming events for Old Sarum Manor.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Elmfield Care Ltd
- 28 Feb 2023Recipient: Old Sarum Manor
- 28 Feb 2023Recipient: Elmfield Care Ltd
Meet the Team (5)

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximise their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager, where he worked in the private sector with vulnerable adults.
Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.
He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.

Mandy is part of our brilliant Front of House team and has worked in customer-focused roles for most of her life, ranging from a wine waitress on a cruise ship to a restaurant supervisor and dealing with complaints in a call centre. She is always happy to help anyone and is very approachable. “It is wonderful to be working in such an amazing new home and to help bring comfort and joy to our residents’ lives.”

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”

Darren began his career in care in 2002 as a Support Worker. Over the years, he has progressed into roles such as Senior Support Worker and Field Care Supervisor, gaining valuable experience across a diverse range of settings—from intimate private homes to luxurious residences and hospitals.
As a Maintenance Operative here at Old Sarum Manor Care Home, Darren applies his practical skills to ensure the smooth operation of the home. He takes pride in his ability to repair nearly anything, from cars and motorcycles to plumbing, electrical work, and wall repairs. Outside of his professional pursuits, Darren is passionate about music and enjoys DJing. He also has a keen interest in horticulture, specifically in creating and nurturing bonsai trees.

Kim began her career here at Old Sarum Manor as a Senior Care Assistant in 2023 and was promoted to Deputy Manager in February 2024. She is passionate about her role and appreciates the caring and dedicated nature of her team, all of whom share a commitment to the well-being of their residents. With over 30 years of experience in the industry, Kim has worked in various areas, including community care, brain injury rehabilitation, and high-dependency care.
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