
We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


We found staff to always be helpful, upbeat and happy.Kevin F(Son of Resident/Service User)

They have always provided a first class care environmentI H(Power of Attorney of Resident/Service User)


Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.
Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and...
Care Provided by Old Sarum Manor
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Accept LA funding plus Top Up
The price(s) shown are provided by the care home. Contact Old Sarum Manor for full pricing details and T&Cs.
Contact Old Sarum Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Elmfield Care Ltd
- Private Owned
Person in charge
- Mike Berkley-Blezard(General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home
Parking
- Old Sarum Manor has plenty of on-site parking
Old Sarum Manor Reviews (66)
Old Sarum Manor has a Review Score of 9.8 (9.845) out of 10, based on 20 reviews in the last 2 years.
Over all time Old Sarum Manor has 66 reviews.
My mother spent 2 weeks at Old Sarum Manor for respite care, following a short stay in the hospital. From the start of her stay to the end of her stay, all of the staff were very attentive and compassionate to her needs. The room she had was lovely, looking out onto the gardens. The menu was extensive and well-cooked. As a family, we could not have a better experience. Thank you to all involved.
Thank you very much for the feedback regarding your loved ones stay. As a team we are very pleased that this was such a positive experience. This is what we all strive for and we really appreciate your comments. Best Wishes for the future.
It was a great experience for my mother, she really enjoyed her stay here. Thanks for your hard work.
Thank you for your feedback. The team is really pleased that this was a great experience for your loved one. We look forward to seeing you and your mother in the future, as and when the service is required. I will pass your comments on to the team, who will appreciate your comments relating to their hard work.
My mother originally came into the home for two weeks respite and stayed until she passed away on 1st February 2024. A couple of weeks prior to her falling so ill that she couldn't speak, she asked me if I was the one you put her into Old Sarum Manor, I replied 'Would I be in trouble if I had?' and she said 'No, I just wanted to thank you.' I think this says it all! I want to thank all the team for the love and care they gave to my mother and for supporting me and my sisters through those last few days. Thank you all.
Thank you so very much for your kind words. It was our pleasure to care for your mother. She is greatly missed and in our hearts. I am proud of the team and of the compassion and dedication they show. We hope you feel able to visit us here at Old Sarum Manor, the whole team would love to see you in the future.
Staff are friendly and helpful, both to visitors and residents. It is like going into a hotel, smart and clean, the food always reads well on the board you can see what is planned for the day/week.
Thank you very much for your feedback. This is much appreciated. Activities continue to develop as new team members start their employment in the home. I'm glad you feel the staff and care in the home is 5 star, your feedback will be shared with the team, and we will continue to develop the service.
Mother has been at Old Sarum Manor for two and a half years. Placing your relative in care is extremely harrowing but from the start Old Sarum Manor has been first class. The environment is beautiful and the staff are attentive, caring and above all are truly dedicated to the resident's needs. It's a lovely feeling to walk away and know that my Mum is in the best possible home. No hesitation in recommending it.
Thank you so much for your feedback. As a team, we are delighted to gain such positive comments. It is a pleasure to support and care for your loved one and we are pleased that you feel able to recommend Old Sarum Manor Care Home to others.
I wanted to write this review as my aunt has now been in Old Sarum Manor just over 3 months. We took time to consider all the care homes in Salisbury and were delighted to find such an amazing home. The team are so professional and supportive. One of the ladies gave us great confidence when she showed us around and we couldn’t believe how lovely it was. One of the staff members helped us understand what was on offer and made it clear that they were fully committed to ensuring all her needs would be met. From the first day she moved in her life changed for the positive, her health has improved so much due to the care and attention from the team. Two other staff members have been dedicated and have provided excellent feedback on her medication. The food is amazing and she is now eating properly and has so much fun with the staff and other residents. We want to thank all the team for the great service provided. A big thanks for giving our aunt her life back, a quote from our aunt is.“It’s like a five-star hotel”
I am one of the UK's most senior academic medical practitioners with 40 years of experience in senior leadership in the politics of NHS services and the practical delivery of care nationally and internationally. My beloved wife died in this him two years ago from vascular dementia. The compassion shown to her was beyond the call of duty. I have been here convalescing after fracturing my hip with super care and support. From my professional and personal knowledge of the care sector, I know that this home is one of the very best in the South West and across the UK. It deserves the highest rating and commendation for the quality of care it gives.
The staff have all been fantastic. The home is cheerful and immaculate, and the facilities are excellent.
Thank you and God Bless you for all your work - God Bless those in your tender care.
Excellent atmosphere from the moment you go in. "Lots" of friendly, professional, happy reception staff, always management, ancillary staff and nurses passing through reception - excellent vibe. The staff know residents. When we pick my friend up, we go to her room. This initial welcome/atmosphere goes upstairs to all rooms, it seems.
What a delightful group of staff. They are very welcoming and helpful. They all have an air of optimism with a good sense of humour.
My Mother moved into Old Sarum Manor at the end of June 2023. She had a bad fall in April. After a stay in hospital and a rehabilitation centre she moved into Old Sarum Manor.
Mum is happy with her room with an ensuite. In fact, all the rooms have their own ensuite. They even have a room with a bath if someone prefers a bath. The rooms are light and airy.
The building is only three years old and purpose-built with all mod cons.
Mum is happy being at Old Sarum Manor which in turn makes me feel happy and confident that she is in the right care home!
We visited our friend who is a resident in this home on Tuesday 12th September. Our first impressions on entering the reception area were of a modern, light and spacious residence. Our friend's room, which had an en-suite shower room and toilet. was also very light and airy. Everywhere was exceptionally clean and all the staff very welcoming and friendly. It is certainly somewhere we would choose for ourselves should the need arise.
Our mother moved into respite care in January this year after a nasty fall and a turbulent couple of weeks involving tests and help at home. Initially, it was thought that a short period involving 24-hour care was required but we extended the stay for another few weeks. Within a short period of time, our mother improved tremendously, settling in, sleeping well for the first time in years, gaining weight and starting to communicate confidently again. She kept saying how safe and relieved she feels, not having to worry about her medication and daily responsibilities. Our mother has moved smoothly into full-time care at Old Sarum Manor which was her decision. She loves all the staff, from carers, managers, cleaners and kitchen workers, who always have time for a chat and hug. There is a general air of positivity and friendships are forged amongst residents.
We checked out many homes in the Salisbury area, but the Old Sarum Manor was by far the best and most appropriate for her care and well-being.
She has wonderful facilities, which are second to none and is extremely comfortable and relaxed in her new surroundings. She has everything she needs and more besides. This has been a traumatic episode in her life, but one which she has adapted to very well through the support she has received from the Old Sarum Manor.
The staff are magnificent, and nothing is ever too much for them to assist with. They are warm and friendly and, without a doubt, are prepared to go the proverbial extra mile to ensure the happiness of my stepmother. Without a doubt, this organisation has the right people in the right professions.
Well done!
It is lovely to see your mother so settled and content in her home.
My daughter and myself are delighted with our choice of care home for my husband. Our hope was that he would be happy and he is. The team are very caring and the atmosphere is always upbeat. The activities team work hard organising activities for everyone's different needs. The cleaners do a good job and are always friendly, kitchen staff prepare excellent meals if my friends and I need this type of help I will look no further than Old Sarum Manor.
We found staff to always be helpful, upbeat and happy. Any request we ask for has always been accepted with a smile and dealt with. Facilities are plenty - particularly like the garden room with access to the grounds. Like that access is available to all floors and residents are welcome to roam. Everything is very clean and looked after - nice modern facilities. I would have no hesitation in recommending this home to any of my nearest and dearest. Thank you for all you continue to do.
Mum has been here now for ten months and since her arrival has become stronger and clearer in her own mind. The level of care has been fantastic from day one.
Mum has lived here for 15 marks. All of the staff are aware of her needs. She is happy and well cared for.
Dad came in for respite and liked it so much he decided to go back permanently. The rooms are high quality, the staff are really friendly. Couldn't be more pleased.
Recently my mother was admitted to hospital after a subarachnoid haemorrhage and on her return the care attention and provision of extra aids to allow her to live a normal a life as possible have been second to none.
I am often consulted to see my views on new ideas and if I feel they are suitable and always kept informed of what is happening.
I would whole heartedly reccomend this home to anyone.
This care home is very well appointed with spacious rooms and areas for social and recreational activity. Access is allowed to a pleasant garden area. Staff are attentive and do their best for a 102-year-old who has had to recover from two bad falls. Visiting is very flexible and the laundrette and podiatrist are within the package. A physio is also to hand. Integration is encouraged by the staff with other residents. The staff are pleasant and very helpful at all levels.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Old Sarum Manor.
There are no upcoming events for Old Sarum Manor.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Elmfield Care Ltd
- 28 Feb 2023Recipient: Old Sarum Manor
- 28 Feb 2023Recipient: Elmfield Care Ltd
Meet the Team (5)

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximise their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager, where he worked in the private sector with vulnerable adults.
Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.
He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.

Mandy is part of our brilliant Front of House team and has worked in customer-focused roles for most of her life, ranging from a wine waitress on a cruise ship to a restaurant supervisor and dealing with complaints in a call centre. She is always happy to help anyone and is very approachable. “It is wonderful to be working in such an amazing new home and to help bring comfort and joy to our residents’ lives.”

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”

Darren began his career in care in 2002 as a Support Worker. Over the years, he has progressed into roles such as Senior Support Worker and Field Care Supervisor, gaining valuable experience across a diverse range of settings—from intimate private homes to luxurious residences and hospitals.
As a Maintenance Operative here at Old Sarum Manor Care Home, Darren applies his practical skills to ensure the smooth operation of the home. He takes pride in his ability to repair nearly anything, from cars and motorcycles to plumbing, electrical work, and wall repairs. Outside of his professional pursuits, Darren is passionate about music and enjoys DJing. He also has a keen interest in horticulture, specifically in creating and nurturing bonsai trees.

Kim began her career here at Old Sarum Manor as a Senior Care Assistant in 2023 and was promoted to Deputy Manager in February 2024. She is passionate about her role and appreciates the caring and dedicated nature of her team, all of whom share a commitment to the well-being of their residents. With over 30 years of experience in the industry, Kim has worked in various areas, including community care, brain injury rehabilitation, and high-dependency care.
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