Old Sarum Manor

Rhodes Moorhouse Way, Salisbury SP4 6SA
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9.8 64 Reviews
  • Old Sarum Manor, Salisbury
Old Sarum Manor opened in 2020 with a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings and has built a strong reputation in the area as offering compassionate and professional care in hotel like surroundings, with high levels of communal space.

Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and happy lives.

The high-quality dining and wide range of resident-tailored activities form part of Old Sarum Manor’s Inclusive offering which has helped create this wonderful place to live. The home offers a bar, hairdressers, cinema, garden rooms, tea room and multiple lounges.

The home's fantastic Inclusive weekly fee of £1,545 for residential care and £1,595 for dementia care covers pretty much everything - beauty treatments, hairdressing, chiropody, having guests in to dine with you, trips, activities, newspapers, and much more. There are no hidden extras!

Care Provided by Old Sarum Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1640 – £1695
  • Self-Funded Residential Dementia Care: £1695 – £1745

Our fees are Inclusive of all hotel services and care, but also for everything else, from hairdressing, chiropody and your family in for lunch to trips.
Accept LA funding plus Top Up

The price(s) shown are provided by the care home. Contact Old Sarum Manor for full pricing details and T&Cs.

Contact Old Sarum Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Old Sarum Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Mike Berkley-Blezard (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Family, friends and other visitors welcome at any time and can come in for a drink or some lunch as if it was a loved one's own home

Parking

  • Old Sarum Manor has plenty of on-site parking

9.8

Old Sarum Manor has a Review Score of 9.8 (9.782) out of 10, based on 18 reviews in the last 2 years.
Over all time Old Sarum Manor has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Old Sarum Manor
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Total of 64, showing 21-40
Review from Denise M (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother originally came into the home for two weeks respite and stayed until she passed away on 1st February 2024. A couple of weeks prior to her falling so ill that she couldn't speak, she asked me if I was the one you put her into Old Sarum Manor, I replied 'Would I be in trouble if I had?' and
she said 'No, I just wanted to thank you.' I think this says it all! I want to thank all the team for the love and care they gave to my mother and for supporting me and my sisters through those last few days. Thank you all.
Reply from Michael Berkley-Blezard, General Manager at Old Sarum ManorThank you so very much for your kind words. It was our pleasure to care for your mother. She is greatly missed and in our hearts. I am proud of the team and of the compassion and dedication they show. We hope you feel able to visit us here at Old Sarum Manor, the whole team would love to see you in the future.
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Review from C E (Friend of Resident) published on 10 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are friendly and helpful, both to visitors and residents. It is like going into a hotel, smart and clean, the food always reads well on the board you can see what is planned for the day/week.
Reply from Michael Berkley-Blezard, General Manager at Old Sarum ManorThank you very much for your feedback. This is much appreciated. Activities continue to develop as new team members start their employment in the home. I'm glad you feel the staff and care in the home is 5 star, your feedback will be shared with the team, and we will continue to develop the service.
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Review from Peter S (Son of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother has been at Old Sarum Manor for two and a half years. Placing your relative in care is extremely harrowing but from the start Old Sarum Manor has been first class. The environment is beautiful and the staff are attentive, caring and above all are truly dedicated to the resident's needs. It's
a lovely feeling to walk away and know that my Mum is in the best possible home. No hesitation in recommending it.
Reply from Michael Berkley-Blezard, General Manager at Old Sarum ManorThank you so much for your feedback. As a team, we are delighted to gain such positive comments. It is a pleasure to support and care for your loved one and we are pleased that you feel able to recommend Old Sarum Manor Care Home to others.
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Review from Michael M (Nephew of Resident) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to write this review as my aunt has now been in Old Sarum Manor just over 3 months. We took time to consider all the care homes in Salisbury and were delighted to find such an amazing home. The team are so professional and supportive. One of the ladies gave us great confidence when she showed
us around and we couldn’t believe how lovely it was. One of the staff members helped us understand what was on offer and made it clear that they were fully committed to ensuring all her needs would be met. From the first day she moved in her life changed for the positive, her health has improved so much due to the care and attention from the team. Two other staff members have been dedicated and have provided excellent feedback on her medication. The food is amazing and she is now eating properly and has so much fun with the staff and other residents. We want to thank all the team for the great service provided. A big thanks for giving our aunt her life back, a quote from our aunt is.“It’s like a five-star hotel”
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Review from Albert A (Resident) published on 16 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am one of the UK's most senior academic medical practitioners with 40 years of experience in senior leadership in the politics of NHS services and the practical delivery of care nationally and internationally. My beloved wife died in this him two years ago from vascular dementia. The compassion shown
to her was beyond the call of duty. I have been here convalescing after fracturing my hip with super care and support. From my professional and personal knowledge of the care sector, I know that this home is one of the very best in the South West and across the UK. It deserves the highest rating and commendation for the quality of care it gives.
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Review from M D (Granddaughter of Resident) published on 13 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so grateful to all of you for the care you are giving Nana. She is happy, comfortable and has everything she could need.
The staff have all been fantastic. The home is cheerful and immaculate, and the facilities are excellent.
Thank you and God Bless you for all your work - God Bless those
in your tender care.
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Review from B C (Friend of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent atmosphere from the moment you go in. "Lots" of friendly, professional, happy reception staff, always management, ancillary staff and nurses passing through reception - excellent vibe. The staff know residents. When we pick my friend up, we go to her room. This initial welcome/atmosphere goes
upstairs to all rooms, it seems.
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Review from Ruth P (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
What a delightful group of staff. They are very welcoming and helpful. They all have an air of optimism with a good sense of humour.


My Mother moved into Old Sarum Manor at the end of June 2023. She had a bad fall in April. After a stay in hospital and a rehabilitation centre she moved into Old Sarum

Manor.


Mum is happy with her room with an ensuite. In fact, all the rooms have their own ensuite. They even have a room with a bath if someone prefers a bath. The rooms are light and airy.


The building is only three years old and purpose-built with all mod cons.


Mum is happy being at Old Sarum Manor which in turn makes me feel happy and confident that she is in the right care home!

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Review from Ron C (Friend of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We visited our friend who is a resident in this home on Tuesday 12th September. Our first impressions on entering the reception area were of a modern, light and spacious residence. Our friend's room, which had an en-suite shower room and toilet. was also very light and airy. Everywhere was exceptionally
clean and all the staff very welcoming and friendly. It is certainly somewhere we would choose for ourselves should the need arise.
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Review from R F (Daughter of Resident) published on 6 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother moved into respite care in January this year after a nasty fall and a turbulent couple of weeks involving tests and help at home. Initially, it was thought that a short period involving 24-hour care was required but we extended the stay for another few weeks. Within a short period of time,
our mother improved tremendously, settling in, sleeping well for the first time in years, gaining weight and starting to communicate confidently again. She kept saying how safe and relieved she feels, not having to worry about her medication and daily responsibilities. Our mother has moved smoothly into full-time care at Old Sarum Manor which was her decision. She loves all the staff, from carers, managers, cleaners and kitchen workers, who always have time for a chat and hug. There is a general air of positivity and friendships are forged amongst residents.
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Review from Mike T (Stepson of Resident) published on 28 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following the death of my father, my stepmother suffered a somewhat protracted period of hospitalisation, and we were advised that she would not be fit enough to return to her beloved family home and that residential care was needed.
We checked out many homes in the Salisbury area, but the Old Sarum
Manor was by far the best and most appropriate for her care and well-being.
She has wonderful facilities, which are second to none and is extremely comfortable and relaxed in her new surroundings. She has everything she needs and more besides. This has been a traumatic episode in her life, but one which she has adapted to very well through the support she has received from the Old Sarum Manor.
The staff are magnificent, and nothing is ever too much for them to assist with. They are warm and friendly and, without a doubt, are prepared to go the proverbial extra mile to ensure the happiness of my stepmother. Without a doubt, this organisation has the right people in the right professions.
Well done!
Reply from Lou White, General Manager at Old Sarum ManorThank you so much Mike for your positive comments, which are very much appreciated by all.
It is lovely to see your mother so settled and content in her home.
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Review from M B (Wife of Resident) published on 7 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter and myself are delighted with our choice of care home for my husband. Our hope was that he would be happy and he is. The team are very caring and the atmosphere is always upbeat. The activities team work hard organising activities for everyone's different needs. The cleaners do a good job
and are always friendly, kitchen staff prepare excellent meals if my friends and I need this type of help I will look no further than Old Sarum Manor.
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Review from Kevin F (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We found staff to always be helpful, upbeat and happy. Any request we ask for has always been accepted with a smile and dealt with. Facilities are plenty - particularly like the garden room with access to the grounds. Like that access is available to all floors and residents are welcome to roam. Everything
is very clean and looked after - nice modern facilities. I would have no hesitation in recommending this home to any of my nearest and dearest. Thank you for all you continue to do.
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Review from Andrew W (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been here now for ten months and since her arrival has become stronger and clearer in her own mind. The level of care has been fantastic from day one.
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Review from June N (Daughter of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived here for 15 marks. All of the staff are aware of her needs. She is happy and well cared for.
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Review from M B (Son of Resident) published on 31 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad came in for respite and liked it so much he decided to go back permanently. The rooms are high quality, the staff are really friendly. Couldn't be more pleased.
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Review from I H (Power of Attorney of Resident) published on 25 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in here for around 18 months ever since she was widowed. They have always provided a first class care environment with the wellbeing of the residents being their primary focus, often going above and beyond what I have experienced elsewhere.
Recently my mother was admitted to hospital
after a subarachnoid haemorrhage and on her return the care attention and provision of extra aids to allow her to live a normal a life as possible have been second to none.
I am often consulted to see my views on new ideas and if I feel they are suitable and always kept informed of what is happening.
I would whole heartedly reccomend this home to anyone.
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Review from Barry K (Son of Resident) published on 24 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is very well appointed with spacious rooms and areas for social and recreational activity. Access is allowed to a pleasant garden area. Staff are attentive and do their best for a 102-year-old who has had to recover from two bad falls. Visiting is very flexible and the laundrette and
podiatrist are within the package. A physio is also to hand. Integration is encouraged by the staff with other residents. The staff are pleasant and very helpful at all levels.
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Review from Vivien S (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No words can describe the care and attention my Dad received at Old Sarum Manor. Right from the beginning of his stay until the sad time of his passing. Everyone was so kind, helpful and professional. Keep up the good work. Five stars.
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Review from Kirsty K (Daughter of Resident) published on 19 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident since early May 2022, we were thrilled then with the level of care and we are still as thrilled now! Mum has settled really well, it took a few weeks but the patience and kindness of the staff made it a smoother process. Of course, I felt guilty leaving her but I never doubted
the commitment towards the care that was provided. Every week we receive a schedule of the week's activities which are varied, there's something for everyone. Weekly menus are on display and the quantity and quality are excellent. Residents are encouraged to eat together but it's not mandatory, they are encouraged to join in with activities but not forced and they are treated with dignity at all times. Yes as others say, it's not a cheap option but it is a flat fee, no extras and in comparison with other care facilities around the area, is very competitive. Good quality doesn't come cheap in any walk of life and the care sector is no different, you pay for what you get. Highly recommend!
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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Old Sarum Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.832 for Old Sarum Manor is calculated as follows: ( (181 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 214 Ratings = 4.832
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Old Sarum Manor is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (5)

Michael

Michael Berkley-Blezard

Job Title: General Manager Joined: 2023

Michael started his career as a Care Assistant, working with the elderly over thirty years ago. This has become a vocation, supporting people to maximise their quality of life. He then went on to work with People who had experienced brain injuries, where he progressed to Senior Care Assistant, and to Deputy Manager. Michael has also worked closely with people in the community, as well as in care homes. He was promoted to Home Manager, where he worked in the private sector with vulnerable adults.


Michael has continued to develop his skills and training by working in several private organisations as a Manager. He has also been a Regional Manager working for a small care group, supporting people with learning disabilities within the community. Michael has come to Old Sarum Manor after working for an organisation for eight years.


He is passionate about care and supporting people to maximise their full potential. Michael is committed to developing services and helping people to feel fulfilled, developing a sense of belonging and pride in their home.

Amanda

Amanda Harrison

Job Title: Front of House Manager Joined: 2020

Mandy is part of our brilliant Front of House team and has worked in customer-focused roles for most of her life, ranging from a wine waitress on a cruise ship to a restaurant supervisor and dealing with complaints in a call centre. She is always happy to help anyone and is very approachable. “It is wonderful to be working in such an amazing new home and to help bring comfort and joy to our residents’ lives.”

Tanya

Tanya Doyle

Job Title: Deputy Manager Joined: 2022

Tanya brings many years of experience to the Deputy Manager role. Tanyas career has always been care-focused, working not only in care homes but as well as in the community and the NHS. She began working for us as a Senior Care Assistant and after swiftly proving her great knowledge, she was promoted to Deputy Manager. “I really like working for OSM because it allows me the flexibility to plan ahead with the 3 days on, 3 days off schedule, and because I get to work with such a great team, I feel inspired to advance my knowledge and skills.”

Darren

Darren Gray

Job Title: Maintenance Operative

Darren began his career in care in 2002 as a Support Worker. Over the years, he has progressed into roles such as Senior Support Worker and Field Care Supervisor, gaining valuable experience across a diverse range of settings—from intimate private homes to luxurious residences and hospitals.


As a Maintenance Operative here at Old Sarum Manor Care Home, Darren applies his practical skills to ensure the smooth operation of the home. He takes pride in his ability to repair nearly anything, from cars and motorcycles to plumbing, electrical work, and wall repairs. Outside of his professional pursuits, Darren is passionate about music and enjoys DJing. He also has a keen interest in horticulture, specifically in creating and nurturing bonsai trees.

Kim

Kim Patrick

Job Title: Deputy Manager Joined: 2023

Kim began her career here at Old Sarum Manor as a Senior Care Assistant in 2023 and was promoted to Deputy Manager in February 2024. She is passionate about her role and appreciates the caring and dedicated nature of her team, all of whom share a commitment to the well-being of their residents. With over 30 years of experience in the industry, Kim has worked in various areas, including community care, brain injury rehabilitation, and high-dependency care.

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