What types of Care is Beachcroft House Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Beachcroft House Care Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Beachcroft House Care Home to the centre of London?

2.4 mile(s) as the crow flies, distance by road may be significantly further.

Beachcroft House Care Home, 111 Shirland Road, Maida Vale, London W9 2EL

Review from S P (Sister of Resident) published on 15 June 2026 Submitted via Postal Card • Report

Overall Experience

My sister arrived at Beachcroft House in a distressed state and it is good to see her slowly but surely adjusting to her new surroundings. I have found the staff to be friendly and approachable and the home well ordered with a calm atmosphere. My sister find s her room a peaceful haven where she feels

secure. The staff and particularly the activities coordinator have encouraged her to leave her room and engage with other residents. She particularly enjoys the music and I have been impressed with the variety on offer. This, along with other activities, are all great for lifting her spirits and building her confidence.

Reply from Florence Kensington, Home Manager at Beachcroft House Care HomeThank you for your kind words. I will be sure to pass your review on to the team! Kind regards,

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Review from N C (Granddaughter of Resident) published on 4 May 2026 Submitted via Website • Report

Overall Experience

I would like to extend my recognition to all the staff at Beachcroft care home based in London W2. For nearly 10+ years, my Gran has been in the care of this home. My Gran suffers with Dementia, she can at times be a joy, but at other times her behaviour can be challenging.
However, the staff have

maintained to be hardworking, kind, caring and at times amazingly patient. Also, the staff can only behave in this manner because there is good management in place.
I would like to express my gratitude, and I am thankful to all the carers for their support. Once again, I am appreciative of the care and commitment of the whole team.
Once again, thank you so much for the continued support of Beachcroft House Care Home. I am grateful to you and all the staff at Beachcroft Care Home.

Reply from Tohibat Kensington - Florence, Home Manager at Beachcroft House Care HomeThank you so much for sharing such thoughtful feedback. Caring for your gran over the past 10 years has been a real privilege, and it means a great deal to hear how supported you've both felt during that time.
Your kind words about our team's patience, care and dedication means so much to us. Supporting residents living with dementia requires genuine compassion and understanding, so it's lovely to know this has come across so clearly.
Thank you again for your continued trust and appreciation.
Best wishes,
Florence

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Review from G A (Respite Resident) published on 4 May 2026 Submitted via Website • Report

Overall Experience

I am been received and treated very well.
The staff from day one made me feel welcome and at home.
I applaud their Attention to detail.
Bell answered within 25/30seconds.
Staff carry out their duties diligently with smile at all times.
Credit to the training received.
They saved my life several

times.
Hospital appointments arranged
Transport booked on time
Medication administered
Meals served
I appreciate attention to detail
Laundry collected and returned
Cannot thank them enough.
Takes care of my personal problems
I cannot thank them enough.

Reply from Tohibat Kensington - Florence, Home Manager at Beachcroft House Care HomeThank you for sharing such heartfelt feedback. It's really wonderful to hear how supported and cared for you have felt during your time at Beachcroft House.
Knowing that the team made you feel welcome and at home from the very beginning means a great deal to us and your kind words about our team's attentiveness, compassion and dedication especially means so much to us, as these are the things they work hard to provide every day.
Thank you again for taking the time to share your experience.
Best wishes,
Florence

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Review from Fozia F (Daughter of Resident) published on 4 May 2026 Submitted via Website • Report

Overall Experience

My Mother was moved to Beachcroft House due to mobility issues and and she could not have been in a better place. The Manager and Staff made sure her room had all the right equipment for her needs before she arrived. The staff treat residents with dignity and kindness and the atmosphere is fun and positive. They

genuinely care about the residents happiness and want them to feel like they are family. Two very special people, Adeola and Mary went above and beyond and treated Mum as if she was their own Mother. They made her feel at home and they regularly kept us updated on her health which we very important to us. We never worried about her safety or comfort as we knew she was in good hands.
Sadly my Mother passed away but the greatest comfort we had was that both Adeola and Mary were with her when she left this world as she loved them both. We are eternally grateful to them and to Beachcroft for being a loving home for my Mother in the last few months of her life.

Reply from Tohibat Kensington - Florence, Home Manager at Beachcroft House Care HomeThank you for sharing such heartfelt words about your mother's time at Beachcroft House. It's incredibly moving to hear how supported both she and your family felt during her time with us.
We're so pleased that the team were able to help your mother feel comfortable, safe and truly at home from the moment she arrived. The kindness, dignity and genuine care you've described are exactly what we hope every one of our resident experiences.
Knowing your mother was surrounded by people she loved and trusted brings great comfort to all of us as well. Thank you again for placing your trust in Beachcroft House and for taking the time to share your experience.
Wishing you and your family all the best,
Florence

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Review from Laurence N (Daughter of Resident) published on 6 February 2026 Submitted via Website • Report

Overall Experience

My dad was send to the care home since 7 of October 2025 until now he still there the 28 01 2026. We notice a very big improvement in his behaviour and his day to day upkeep. staff are friendly and caring you feel at home. I have been visiting my dad without making an appointment. when I get there my

dad is very clean and his bedroom is also clean and smells nice no urine odour. That reassure me . Staff are always around when you need them. last week when I visited my Dad I asked him what he want between staying in the care home or going to his place. He said he wanted to stay in the care home. That gave me a sence of inner peace because I was feeling so guilty of letting him go to the care home.

Reply from Tohibat, Home Manager at Beachcroft House Care HomeHi Laurence, thank you so much for taking the time to share your experience. We're really pleased to hear how well your dad has settled with us and that you've seen such a positive improvement in his wellbeing and day to day care. We know how difficult the decision to move a loved one into a care home can be, so it means a great deal to hear that this has brought you reassurance and peace of mind. Best wishes, Tohibat

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Review from S P (Wife of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

The staff are all really friendly & helpful. Everything is very clean.
My husband is a bit disoriented as its all new to him but hopefully he will settle soon.
He is enjoying the art activities.

Reply from Tohibat, Home Manager at Beachcroft House Care HomeThank you for sharing your feedback. We're glad to hear your husband is enjoying the art activities and that our team has been friendly and helpful. We understand that settling into a new environment can take time, and we'll continue to support him every step of the way. Your kind words mean a lot to the whole team!

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Review from Anita R (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report

Overall Experience

HONEST REVIEW
Putting my dad into care was easily the hardest decision I've ever made, however all of the staff here are exceptional and the manager is brilliant and very on point. My dad is very well looked after. He states everyday that he is well looked after and you can see and feel the genuine

care from the staff here. Rooms and the building overall are exceptionally clean and well maintained (there is no awful smells). Food menu is varied and food looks fresh and appetising. The member of staff who does activities and crafts is an amazing woman who engages with all residents and her care and passion is second to none. Overall I am happy as my dad is happy they are all doing a great job at Beachcroft I could not be happier :-)

Reply from Florence, Manager at Beachcroft House Care HomeThank you for sharing your honest feedback it means so much to our team. Kind regards,

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Review from S S (Daughter of Resident) published on 30 July 2025 Submitted via Website • Report

Overall Experience

My mom has been living at Beachcroft House care Home for the past 2 years. I would like to thank staff for their patience, warmth, and joy they bring to my mom's days. I see the difference they make, not just in her care but in her peace of mind. They are truly a blessing to our family.
I would also

like to express my deepest gratitude for the exceptional care, compassion, and patience certain staff show my mom and our family each day. A special thanks to: four members of staff, in particular, cleaning staff (including the gentleman who washes the residents chairs and sofas), the staff who open the door for me when I arrive with my walker, the kitchen staff and the best management team I have ever know in my life and career.
I keep telling the staff that they are not just caregivers- they are healers, companions, and everyday heroes.
From the bottom of my heart, thank you.
Warmly,

Reply from Florence, Home Manager at Beachcroft House Care HomeThank you for your review, I'm delighted that we can make each day peaceful and happy for your mum.

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Review from James R (Partner of Resident) published on 28 July 2025 Submitted via Website • Report

Overall Experience

I am very happy for my 83 year old partner to be at Beachcroft House. I can see she is well attended and looked after with warmth and kindness.
She has been here for two months now. The staff always make me feel welcome when I come to visit her.
I have started to feel as if I am one of their team

with the common aim of looking after our special lady.
I always get a polite response to any question I may ask.
I would say Beachcroft House is very well run. It is a credit to the management and staff. It is mightily reassuring for me and other family members that our loved one is in such a good environment. Thank you.

Reply from Florence, Manager at Beachcroft House Care HomeWe're so pleased you feel reassured by our team! Thank you for sharing.

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Review from Martin D (Brother of Resident) published on 21 April 2025 Submitted via Website • Report

Overall Experience

I visited my sister who is a service user at Beachcroft l
I visit many care homes as part of my occupation as a fire safety consultant and can compare Beachcroft with many other care homes within the UK.
Beachcroft is exceptional for the standards of love, care and attention which is delivered by

all the staff.
Firstly, I am very impressed by the fire and security standards within this recently built care home.
On arrival I was made feel very welcome by the receptionist who indicated in signing in process on th pad at the entrance.
I met with my sister who was looking very well and relaxed and talkative , her room was clean and well maintained.
My sister appeared happy and content with the freedom to wander around within this beautiful and spaciously safe environment
I met with the Registered Home Manager the during my visit and previous visits and found her to be very compentent with a kind and caring attitude and ensures all service users are given lots of love.

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Review from P O (Son of Resident) published on 21 April 2025 Submitted via Website • Report

Overall Experience

While visiting my mum I noticed the improvement in her behaviour. The staff were nice and the care home was clean, my mums room was clean it was just a nice atmosphere for her to be in. Although she has her ups and downs I'm happy she's in a safe environment.

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Review from P K (Nephew of Resident) published on 2 April 2025 Submitted via Website • Report

Overall Experience

The care home is excellent, with high standards throughout. This shows in the quality of food, the cleanliness and the overall quality of the facilities. The standards are high across the board, but the main factor is the quality of the staff- they really understand their jobs and take pride in their

work. The activities are varied, and I was amazed by the quality of music and singing when I visited my aunt..

Reply from Erika Galeno, Home Manager at Beachcroft House Care HomeThank you for sharing your experience of our home! Best wishes, Erika

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Review from G K (Granddaughter of Resident) published on 19 March 2025 Submitted via Website • Report

Overall Experience

My grandfather has been receiving excellent care at Beachcroft House Care Home. The staff are attentive, kind, and always go the extra mile to ensure he is comfortable and well looked after. The facilities are clean, welcoming, and feel like home. It gives our family great peace of mind knowing he is

in such good hands. Highly recommend!

Reply from Erika, Home Manager at Beachcroft House Care HomeThank you for such amazing feedback for my wonderful team. I'm thrilled you are happy.

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Review from A R (Daughter-in-law of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

While visiting my mother in law I witness the kindness, compassion and politeness shown to my mother in law. She was relaxed around and the team Leader was absolutely amazing. She had fantastic communication and interpersonal skills and she listened attentive to everything my mother in law said she

also allowed her to talk without interrupting which I felt was very important. My mother in laws room was clean, tidy, and she wore clean clothes and the home was clean.
The manager was extremely friendly and polite and was opened to suggestions when discussing about my mother inlaw. I could see that my mother in law trusted staff members and they were honest with her. When my mother in law had to have her
naturalisation done they were happy with her having it in the care home which was very convenient due to her health. Although I did not attend the videos they sent were amazing they went above and beyond to make her feel comfortable. Thank you to the staff they are amazing.

Reply from Erika Galeno, Care Home Manager at Beachcroft House Care HomeThank you for taking the time to leave your lovely experience of our home and our team - it means a lot to us. Regards, Erika

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Review from K R (Friend of Resident) published on 4 December 2024 Submitted via Website • Report

Overall Experience

I found the care home to be one of the best the staff were all friendly the premises were spotless
My friend was happy and extremely content.
What a beautiful place .
Myself and my friends family visited our friend for his birthday he was given a beautiful cake and snacks to share with myself his

daughter, son-in-law, grand children and ex wife.
He had an amazing time doing what he loves dancing with staff family and friends.

Reply from Erika Galeno, Home Manager at Beachcroft House Care HomeThank you very much for your kind words. I will be sure to pass your comments on to the team. Take care, Erika.

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Review from Rosa R (Daughter of Resident) published on 29 November 2024 Submitted via Website • Report

Overall Experience

My 97year-old mother spent four weeks of respite care here. Staff were consistently very kind and caring as well as extremely patient with her, particularly as initially she was rather confused by her new surroundings.
The atmosphere was always very relaxed and it contributed to a calm and pleasant

environment. My mother's room and en-suite bathroom, as well as the communal areas were well appointed and always clean.
As a family, we were very happy with the experience and the care my mother received. Heartfelt thanks to all the wonderful staff.

Reply from Erika, Home Manager at Beachcroft House Care HomeThank you very much for your kind words, we were please to support your Mother with her respite stay. I will pass these comments on to the team, All the best Erika.

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Review from E L (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report

Overall Experience

We are extremely happy with the service and help we get as a family. We always find my mother looking happy and content. The rooms and the communal areas are always very clean and tidy. All of the staff are very friendly and polite. We are very grateful. Thank you to all the staff.

Reply from Erika, Home Manager at Beachcroft House Care HomeThank you for taking the time to leave a review of our home. I am always delighted to hear such wonderful feedback. Regards, Erika.

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Review from Eloisa R (Friend of Resident) published on 18 November 2024 Submitted via Website • Report

Overall Experience

From the moment you walk-in the door until you leave, this place treats you like gold!! I have never been in a place where I've felt so welcome by so many people; from reception, to the people you walk by. I hadn't been since before the pandemic and they greeted me by name when I walked into the office.

Can't say enough good things about them. I've been in so many care homes but this one is highly recommended.

Reply from Erika, Home Manager at Beachcroft House Care HomeThank you for such kind comments! We pride ourselves on the warmth of our welcome to our guests as well as the care and support we provide to our residents. Thank you again, Erika.

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Review from Jill L (Sister-in-law of Resident) published on 13 September 2024 Submitted via Website • Report

Overall Experience

I wasn't sure what to expect and was a little concerned. However, I was absolutely delighted with the care and thoughtfulness of the staff and the cleanliness of the room and en-suite bathroom. I am relieved that my sister-in-law is being cared for so well. In addition, the staff are really helpful

when asked questions.

Reply from Erika Galeno, Care Home Manager at Beachcroft House Care HomeThank you for sharing your experience! We're delighted to hear that you were pleased with the care at Beachcroft House. If you need anything else, please let us know!

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Review from Catalina B (Daughter of Resident) published on 13 September 2024 Submitted via Website • Report

Overall Experience

This was my mother's third respite at Beechcroft House Care Home, the manager and her team are always very kind and helpful. My mother is 99 and living with dementia, they are very skilled at managing her mood swings and I know that she is in very good caring hands.

Reply from Erika Galeno, Care Home Manager at Beachcroft House Care HomeThank you for your kind words! We're thrilled to hear that you and your mother have had positive experiences during her respite stays. Our team is dedicated to providing the best care possible, please don't hesitate to reach out!