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- Beachcroft House Care Home

From the moment you walk-in the door until you leave, this place treats you like gold!!Eloisa R(Friend of Resident/Service User)

The organized events within the care home are very well done, birthdays etcPeter C(Husband of Resident/Service User)

The facilities are first class, the rooms are spacious, and there is a lovely garden too.Darren L(Son of Resident/Service User)

From the moment you walk-in the door until you leave, this place treats you like gold!!Eloisa R(Friend of Resident/Service User)

The organized events within the care home are very well done, birthdays etcPeter C(Husband of Resident/Service User)

The facilities are first class, the rooms are spacious, and there is a lovely garden too.Darren L(Son of Resident/Service User)

Welcome to Beachcroft House Care Home
Based in the heart of Maida Vale at the back of the BBC studios, Beachcroft House is a new purpose-built home fitted with all new fixtures and opened in September 2020. Located only a short distance between Maida Vale tube station and Warwick Avenue station, Beachcroft House is accessible by multiple modes of transport. This 84 bed home offers across 5 floors, each with a...
Care Provided by Beachcroft House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 84 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Beachcroft House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Tohibat Kensington (Florence) (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (84)
- Single Rooms with ensuite Wet Room (84)
Beachcroft House Care Home Reviews (49)
Beachcroft House Care Home has a Review Score of 9.9 (9.884) out of 10, based on 21 reviews in the last 2 years.
Over all time Beachcroft House Care Home has 49 reviews.
This was my mother's third respite at Beechcroft House Care Home, the manager and her team are always very kind and helpful. My mother is 99 and living with dementia, they are very skilled at managing her mood swings and I know that she is in very good caring hands.
Thank you for your kind words! We're thrilled to hear that you and your mother have had positive experiences during her respite stays. Our team is dedicated to providing the best care possible, please don't hesitate to reach out!
Although he is not very communicative I have managed to have some short words from him. It seems to me he is OK. I would like to thank the team for their effort to make my father comfortable.
Thank you for sharing your experience with us. Our team strives to create a friendly and helpful environment for all our residents, and we're here to support both you and your father every step of the way. If you have any further questions or concerns, please don't hesitate to reach out.
The activities were well chosen and she loved them. The home itself is clean and well-maintained. The staff also are very caring and insightful.
Thank you for your heartfelt review! We're thrilled to hear that Beachcroft House Care Home provided the best care for your mother. It's wonderful to know that she felt loved and well looked after during her time with us.
The home looked bright, clean, spacious and new with music playing in the restroom for the residents which was enlightening. It was nice to see the support staff members sitting with the residents and being attentive to their needs and able to answer my general questions. The nurses and support staff all made us feel welcome and we were offered a cup of tea and biscuits which we shared with our family member for which we were very grateful.
From this visit, I feel happy and confident that we will visit again.
We're thrilled to hear about your positive, first visit to our care home! Looking forward to welcoming you back soon.
Mum was a resident from May 2022 to yesterday, when she unfortunately lost her battle with dementia. The staff at Shirland Road are Angels in my book, from the manager to the cleaners and everyone in between. Both Mum and my family have always been listened to, accommodated and treated with dignity and respect, family more than carers. Words will never be enough. Thank you, from the bottom of my heart, thank you. People make the facility and here they have the best. The last 2 years of Mum's life were made easier and happier because of all of you and we as a family will forever be grateful. Thank you.
I'm deeply sorry for your loss. Your appreciation is touching, and I will share your message to the team. If there's anything we can do during this difficult time, please don't hesitate to reach out. Kind regards
I receive regular updates from the team leader or management which makes me more at ease at puts my mind at rest.
All in all, Beachcroft is the best thing that could happen to Mum.
Wow, thank you for such a wonderful review of our home. I am so pleased to hear your feedback and will share this with the whole team. Warmest regards.
Very wide clean communal corridors.
Modern build, observed photos of residents ion entering, and notices of activities.Staff professional, friendly.
Service user very comfortable in room provided, spacious with en-suite.
Mentioned having tea at a hotel.
Service user reminded by member of staff lunch was been served.
Overall very good experience
Thank you for sharing your experience and for your kind comments on our home and staff. I will be sure to pass this feedback on to everyone here! Warm regards, Erika.
The staff are wonderful, they make sure my mum is comfortable and well taken care of and I feel she is safe. The staff keep me updated all the time with things my mum does. The building is always clean and tidy and staff are friendly and answer any concerns asked. I was upset to put my mum in a home, however, I know this was definitely the right choice for her and any fears I had before are long gone.
Thank you for taking the time to share your experience. Choosing a care home for a loved one is always difficult but I am glad we were able to support you through this process and that Mum is safe and well cared for. Warmest wishes, Erika.
It is always a pleasure visiting my father-in-law. The environment is always friendly with a smile on the staff‘s faces. This review relates to November 2023, but is not to say that the visits on the months before have been any different. The staff are kind and caring and as I mentioned earlier, always a pleasure to go and visit. If there are any problems they do their best to resolve it as soon as possible, and if not they find a way around it to make conditions as agreeable as possible for their residents.
My mother has been a resident since 2019. She continues to receive great care. She is safe and is extremely well cared for. She is much happier in herself and the improvements in her well-being are noticeable. The staff are fantastic and really look after my mother in a respectful and caring way. I am a frequent visitor to the home and see the way all residents are treated with care and respect.
Thank you for taking out the time to leave us a review. We are glad to hear that you’re satisfied with the quality of care your mum is receiving during her stay. At Beachcroft care home, we strive to provide exceptional care service to all our residents. Kind Regards.
It was such a relief when my aunt moved to Beachcroft. Since she has been there she seems happy and is well cared for in a safe environment. When I visit I always receive a friendly welcome and often with a cup of tea!
Whenever I call or visit the staff are friendly and helpful. They do a great job caring for all the residents and ensuring everyone is well looked after. Thank you for looking after my friend so well.
My aunt has been so well looked after since being in Beachcroft Care Home, the staff are very hardworking and as myself and wife and family visit very frequently we can see how well my aunt has been looked after, the communication from the care home to ourselves is first class and frequently speak to care home manager regarding my aunt.
Since my mum has been a resident, I have seen great improvement in her overall health and well-being. The staff take very good care of her and show her dignity and respect. The staff also allow my mum to feel she has a level of independence and choice in her care which is vitally important for people living with dementia as my mum.
The staff are polite, kind and caring. The home is spotless smells fresh and welcoming. The manager goes above and beyond, very dedicated to the residents well being. I am so happy my mother is living in this safe caring setting she looks well and enjoys the food.
My elderly mother was moved to Beachcroft during the pandemic from another care home. At the same time, I moved away from London but had the opportunity of visiting the home on their open day. I was able to see her room and facilities and was pleasantly surprised at how lovely and clean everything was. I had weekly WhatsApp calls with my mother and the staff were always good at letting me know about her health and well-being. Reviews and meetings were done over zoom calls and on the phone. My mum was included in outings and trips to the local park. They celebrated her birthdays with a party and she joined in with entertainments that were going on in the home. She appeared happy and content and made special bonds with several staff members. Unfortunately mum passed away recently and I was able to stay at the care home during her end of life. The staff were extremely supportive and attentive to me, as well as my mum during this difficult time.
Good facilities. Staffing is a challenge it seems with what appears to be a high number of agency staff. That said, the permanent staff are very good. I am not really aware of what activities take place, probably because I visit at weekends due to work commitments.
When my husband first went to Beechcroft I had been caring for him for 15 plus years and found it very hard to let go, l was going in up to three times a week to check on him and I think the staff thought I didn't trust them. I am sorry for that but it wasn't intentional I was just guilt ridden that this man whom I have been married to for nearly 50 years and had promised in Church to stand by him in sickness and health was now in a care home. Over the last couple of months after attending a couple of events one being the Queen's Jubilee I have started to let go and it feels so much better. When I go now just once a week he is always happy, clean and tidy and the staff are wonderful everyone knows him and greet him with a smile and a little joke. This week was his birthday when we went to visit him the staff had decorated the dining room for him it looked wonderful. Going forward I hope to have a great relationship with all at Beachcroft.
I really couldn't be any happier with everything the home provides.
It is very reassuring to know that my mother is in such a safe and caring environment.
Top marks all-round!!
Wonderful.
I am consistently amazed by the patience and resilience of Beachcroft House Care Home staff having to cope with some challenging residents, my relative particularly, and occasional bouts of Covid. I've noticed that the staff have recognised my relative's particular quirks and responds kindly to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 May 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (20) & Events (0)
- 14 Jul 2026
On the 17th and 19th of June, Beachcroft House Care Home came to life in a very special way as we took part in Care Home Open Week. It was...
- 13 Jul 2026
On 21st May 2026, our wonderful residents from Beachcroft House Care Home enjoyed a lovely day out at London Zoo after requesting a visit to one of the capital’s most...
- 02 Jul 2026
We would like to say a huge thank you to everyone who supported our Care Home Open Week celebrations at Beachcroft House. One of the highlights of the week was...
There are no upcoming events for Beachcroft House Care Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Beachcroft House Care Home.
Meet the Team (1)

Tohibat, who is also known as Florence, is the Home Manager at Beachcroft House Care Home, bringing over 14 years of experience in the health and social care sector. She began her career in 2012 as an agency Healthcare Assistant before securing a permanent role in 2015. Through dedication, hard work and a genuine passion for delivering exceptional care, she progressed to Senior Care Assistant, Team Leader, Deputy Manager in 2019, and was appointed Home Manager in 2025.
Before moving into health and social care, Florence worked in banking and finance. She went on to achieve NVQ Levels 2, 3, 5 and 6 in Health and Social Care, equipping her with the knowledge and leadership skills to provide safe, person-centred care while leading high-performing teams.
Florence is passionate about making a positive difference in the lives of older people by promoting dignity, independence and meaningful engagement. She believes exceptional care is built on compassion, strong leadership and teamwork, and is committed to creating a welcoming environment where residents feel valued, families feel supported, and colleagues are empowered to deliver the highest standards of care.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Beachcroft House Care Home to verify any information. View our terms and conditions. Beachcroft House Care Home has an Enhanced Service -more info.