Lakelands Lodge

35 Laidley's Walk, Fleetwood FY7 7JL
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9.6 74 Reviews
  • Lakelands Lodge, Fleetwood
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Care Provided by Lakelands Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are subject to assessment of needs

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nigel Francis (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 4

Room Information

  • Single Rooms (78)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (78)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • In order to dedicate the time to provide an initial look around, the Lodge requests that viewings are organised in advance; So to ensure staff members are available.

Parking

  • Onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!

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Lakelands Lodge Reviews (74)

9.6

Lakelands Lodge has a Review Score of 9.6 (9.614) out of 10, based on 44 reviews in the last 2 years.
Over all time Lakelands Lodge has 74 reviews.

Overall Experience
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Date Published
  • 74
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  • 44
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Reviewer Connection to Lakelands Lodge
  • 25
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Total of 74, showing 1-20
Review from P I (Husband of Resident) published on 23 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at Lakelands Lodge now for 12 months after a few weeks he settled down and now feels part of Lakelands family.
The staff are very caring + nothing's too much trouble for them.
The events coordinator team are excellent in organising parties-sing a long - entertainment by outside
groups. Always something to keep the residents entertained. I would recommend Lakelands Lodge to friends.
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Review from J A (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Residents seem happy + settled.
Staff are in general very nice.
I am very comfortable for my relative to be in your care.
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Review from C E (Daughter of Resident) published on 22 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been made welcome and comfortable from day 1, all staff have made her transition very easy and she loves being here, which has really surprised all of us. Staff are always available to ask if any questions regarding mums welfare.
Mum loves all the activities this makes her time living here
all the more special.
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Review from Nicola B (Granddaughter of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all staff very kind, friendly, caring and approachable. The staff go the extra mile and make sure the residents are well looked after and cared for. Thank you!
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Review from P B (Relative of Resident) published on 1 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We came to visit and Lakelands Lodges had arranged a birthday party for our resident.
We all sat outside and had a lovely time as the residents had a nice sing-a-long . A cake was made and our resident had a lovely time.
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Review from J B (Daughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely and staff go above and beyond. Dad is very settled and happy which makes everyone happy as originally dad didn't like the idea of going in a home. The rooms are homely and all the food excellent. The entertainment has been fantastic getting him involved. A big thank you to management
and staff.
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Review from Karen L (Niece of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the beginning, my aunt wasn't too sure as she was living independently and found it hard to accept help from strangers. As time went by she became to realise the staff were here to help her and make her stronger, and they certainly did. The once strangers have become family. Not only to Aunty, also
to her extended family. Brilliant staff, unfortunately I can't use names, however, they will know who they are.
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Review from P O (Sister of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care that my sister received whilst being really poorly with a badly infected leg. Whoever I put my concern to was very 'up' with the situation. Always helpful to me with many of my questions.
I much appreciate all the care that she received by the 2nd floor staff.
(Blackbeard) floor.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your positive review I will ensure the team are made aware. Many thanks.

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Review from L R (Daughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum isn't well at the moment, her care has been wonderful and my sister and I have been visiting daily for hours and have been visiting daily for hours and have been looked after by the staff. Well done to all of them, such lovely caring people.
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Review from B H (Relative of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely pleasant staff. Activities are second to none, all the residents love it and so do the visitors.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind review. We aim to provide activities that everyone can enjoy and join in with. I will let the team know about this lovely review which will without doubt give them a lovely boost.

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Review from T S (Son of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good place, with staff and excellent care for my father.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind review. I will pass on your review to the rest of the staff.

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Review from S W (Daughter of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with the care that Mum gets here. The staff are all great and take such good care of her. The activities put on brighten up her day and she enjoys a sing-song in the lounge with everyone.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

We at Lakelands are pleased that you are happy with what your mum receives. The activities certainly do brighten up everyone's day and it is so heartwarming to see so many residents taking part and enjoying the singing and dancing. I shall pass on your lovely review to the rest of the team who will be very happy to hear this.

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Review from P H (Brother-in-law of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my brother-in-law was admitted to Lakelands Lodge we have been most impressed with the overall standard of his accommodation, the care he has received and his medical assistance. The staff have gone out of their way to settle him into the home. We have always found them to be cheerful, polite
and helpful and the home is always spotless. We feel he is fortunate to be in such a caring establishment.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind review. I am sure the staff will be pleased to know about this lovely review. I know they all do their best to ensure the residents in our care receive the best person-centred care we are all pleased that this is noticed by families and friends who visit.

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Review from Brian B (Resident) published on 3 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Often taken out into the community in my wheelchair with a member of staff and usually another resident. Plenty to do, also with music and karaoke. People will visit the home and entertain the residents who really enjoy their visit. Today I was taken to church (23/07/2024) for communion with a member
of staff and another resident and will attend the church on other occasions in the future. Plenty to do in the month. Very pleased with the care I receive.
Reply from Sharon HIll, deputy manager at Lakelands Lodge

Thank you for your lovely review. It is always lovely to hear that the residents in our care are enjoying their stay. Our aim is to support all the residents to enjoy life to the fullest. You can tell that the hard work from the staff is paying off, by the love and laughter that is seen around the building and by the community engagement that is ongoing. I shall ensure the staff are aware of your kind words.

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Review from Lesley M (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely clean home, the staff is friendly and helpful and always there for you, my mum looks clean and tidy all the time. Chat with other resident's relatives. Activitities always involve my mum in their day-to-day role.
Reply from Sharon HIll, Deputy Manager at Lakelands Lodge

Thank you for your review. We are all happy to hear that the care your mum receives is as you would expect. I know the staff try their upmost to provide the best person-centred care when meeting all needs. I shall pass on your kind words to the whole team so they are aware that their hard work and dedication do not go unnoticed.

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Review from Garry R (Stepson of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I visit my relative once a week as I don't live in the area. Over a number of weeks, I found soiled/dirty clothing in his bedroom drawers. A week ago I found a large number of clothes in the drawer (shirts/pants/underwear) dirty and unwashed. These were not from one day but several days. There was also
a faeces stain on the bedcover. I informed staff who agreed that at 1:30 pm in the afternoon this should not be the case. I complained but to date have not had any explanation or apology. My poor review for cleanliness is based on this experience.
Reply from Beverley Abraham, Regional Operations Manager at Lakelands Lodge

We can only apologise for the fact that our care and housekeeping staff had not identified that your relative had put used clothing in bedroom drawers and had not changed the bedcover you mentioned. Your relative's care plan has been updated to make this behaviour plain and we have robustly reminded our team members that they must check drawers and other such spaces, as well as seeking to maintain the high standards of cleanliness which we always strive to achieve. We are sorry that we fell short in these instances.

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Review from Karen R (Daughter-in-law of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had a parent in a previous care home which was a converted residence, therefore not fit for purpose. Here being purpose-built, it's airy, easy to move around and a fabulous location with sea views. The staff are very friendly and approachable (with one or two exceptions!) the social events are
well if not excellently organised, full of fun, music and laughter. I have downgraded my rating for cleanliness due to the amount of soiled clothing found in the resident's room.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for taking the time to give us a review. We try our best to give top-quality care and are upset when this fails. I hope that following discussions we have managed to deal with concerns raised and you can be happy with your loved one's stay at Lakeland's. Should you have any further concerns please do not hesitate to contact us to discuss over the phone or arrange a meeting face-to-face.

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Review from David U (Son of Resident) published on 5 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care of my mother we would not have wanted her to be anywhere else. Very good facilities, excellent care and conscientious staff, always willing to help with a smile. Ice cream on hand any time of the day. Shame my mam could not appreciate the views.
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your kind review. I shall pass on these words to the staff. It's always a shame when a resident cannot enjoy the stunning views but I hope that through their dedication and interactions, this did not spoil your mum's stay.

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Review from J C (Son of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following my daughter's wedding we had a 're-run' at Lakelands Lodge for my mum. It was excellent. The staff went to a great deal of trouble and my mum loved it. Thank you so much!
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you for your review. The staff thoroughly enjoyed the re-run of the wedding and will be pleased to know that their efforts did not go un noticed. They are looking forward to many more events like this. I shall pass on your kind words to the team.

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Review from J C (Daughter-in-law of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We regularly visit my mother-in-law at Lakelands Lodge, she is happy, comfortable and very well looked after here. The staff are always jolly and attentive. It was my daughter's wedding (her granddaughter) and she arrived with the groom (the wedding march was playing) the lounge was beautifully laid
out with cakes and glasses ready for our Procecco, really wonderful for her grandma, for us and other residents. Fabulous, well done Lakelands staff!
Reply from Sharon HIll, Lodge Manager at Lakelands Lodge

Thank you so much for your kind words. I shall pass these on to the team. They look forward to celebrating special occasions with residents and their loved ones. This is one they will never forget.

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Current Review Score: 9.6 (9.614)

Overview of Review Score

The Review Score of 9.6 (9.614) out of 10 for Lakelands Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.614 for Lakelands Lodge is calculated as follows: ( (335 Excellents x 5) + (163 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 515 Ratings = 4.614
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Lakelands Lodge is based on 44 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 44 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Lakelands Lodge

What types of Care is Lakelands Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lakelands Lodge have?

There are 78 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Lakelands Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lakelands Lodge to the centre of Fleetwood?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakelands Lodge to verify any information. View our terms and conditions. Lakelands Lodge has an Basic Service - more info.