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Ashton Manor Care Home

Scotforth Road, Lancaster, Lancashire LA1 4XN
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Ashton Manor Care Home, Lancaster
Ashton Manor Care Home, Lancaster
Ashton Manor Care Home, Lancaster

Life at Ashton Manor is vibrant and fulfilling, yet calm and caring. With a range of activities tailored to residents’ interests, needs, and abilities, there’s always something to enjoy. Whether it’s afternoon tea, arts and crafts, music, local entertainers visiting the care home, or simply a chat over a cup of tea in the home's cafe or a local café nearby, every day brings a sense of joy and community....  

Care Provided by Ashton Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 67 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,533 - £1,627£1,700 - £1,700
Residential Dementia Care£1,575 - £1,617£1,700 - £1,700

Contact Ashton Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Tyson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (67)
  • Single Rooms with ensuite Wet Room (67)

Visiting

  • Visitors are welcome to Ashton Manor, with the exception of residents' mealtimes which are considered a time for residents to enjoy food together.

Parking

  • Free parking onsite.

Ashton Manor Care Home Reviews (51)

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9.7

Ashton Manor Care Home has a Review Score of 9.7 (9.746) out of 10, based on 21 reviews in the last 2 years. Over all time Ashton Manor Care Home has 51 reviews.

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Review from Kate S (Daughter of Resident) published on 20 May 2026 Submitted via Website
Overall Experience
My Mum has been a resident at Ashton Manor since January 2026. I have already submitted a review about the excellent care given by all staff. However my partner and I recently met with the manager regarding deferred payment whilst we sell Mums house. She was very reassuring and extremely helpful. Whilst deferred funding was an readily available option, and with no interest charged, she suggested another excellent option for longer term funding which we had not been aware of and will probably persue.

In addition to the practical advice we were given, the clear concern for and interest in, the residents as individuals demonstrated by the manager was lovely to see. As an ex nurse, I have experienced senior managers who lose sight of the core needs of the service users and focus on business demands to the detriment of the care given. This is definately not the case at Ashton Manor.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you very much for taking the time to provide us with a review. At Ashton Manor, we pride ourselves in always ensuring we see residents as individuals, and they are very much the focus of all aspects of work we complete. As a management team, we have many years of experience in the sector,...  

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Review from Josie C (Daughter of Resident) published on 9 April 2026 Submitted via Website
Overall Experience

Mum has been in Ashton Manor for over 3 years. The care is superb. The food is good and the dining room environment encourages interaction between residents. Activities organised are interesting and varied. The staff do great work in engaging residents well in all activities.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you for taking time to provide feedback of the care and support your mum has received during her time at Ashton Manor. We aim to provide a fully inclusive environment for all individuals who live at Ashton Manor, that maximizes their independence, promotes inclusion, while delivering person...  

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Review from Melanie K (Daughter of Resident) published on 2 April 2026 Submitted via Website
Overall Experience

Staff are caring, respectful, kind, patient and thoughtful towards my mum who suffers dementia Alzheimer's and Vascular dementia. They understand how this affects mum as an individual and always treat her with understanding and dignity. It is lovely calm, friendly clean and welcoming home which has enabled mum to settle in quickly and socialise more freely.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you for taking the time out to provide feedback of your experience of Ashton Manor. We are so happy to see your mum settled with us and thriving within our Dementia community. We always aim to provide a nurturing environment, caring for individuals in a why that is person centred towards their needs. Thank you for trusting us to care for your mum, it is a privilege.

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Review from Gillian C (Daughter of Resident) published on 12 March 2026 Submitted via Website
Overall Experience
The overall care at Ashton Manor is good although there has been a lack of continuity with care staff.
There also appears to be a delay with some maintenance on the top floor which detracts from the overall appearance of the home.

The food is not of the standard I would expect and needs to improve and be more suited to the needs of the residents.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you for taking the time to provide a review. We always appreciate honest feedback about our services. To maintain the safety of staffing levels across the home, we do ensure all staff work on all floors, to make sure they are aware of all resident's needs, and there preferred ways for care....  

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Review from Tim P (Guardian of Resident) published on 21 January 2026 Submitted via Website
Overall Experience

Ashton Manor provides such a positive, professional and enriching environment for my loved one. They set themselves the highest standards and are always responsive and open to feedback and suggestions.

The buildings are first class, the care thorough and dignified and there is a good variety of food on offer. Everyday there is some event to stimulate the lives of the residents.

Absolutely can not fault the home.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home
Thank you very much for taking the time to review our services, and help others with their choice of care home.
We do strive to provide personalised care, which is focused around the individuals needs, supporting them to remain independent where possible.

We are glad to hear that you feel you made the right choice for your loved one.

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Review from Debbie W (Niece of Resident) published on 19 December 2025 Submitted via Website
Overall Experience

After moving my Aunt into Ashton Manor I sent this email to the manager.

I'd just like to say thanks to all your staff, who have been so helpful and caring during this couple of days. I've spoken to several members of staff, seniors and carers and without fail they have been kind, helpful and caring. This experience has reinforced my initial impression from observing staff when I have been there and seeing them interacting with residents. I made the right choice of care home.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you for taking the time to provide us with the lovely feedback about your Aunt, and the care she has received since moving into her new home at Ashton Manor. Our team always aim to provide high quality care, not only our residents, but also to their loved ones, as we understand that making...  

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Review from Barbara P (Sister of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
My brother moved to Ashton Manor for residential care 18 months ago. An issue several months after his arrival was delt with promptly and professionaly. He feels I could not have found a better home for him, the staff are kind, caring and respect his need for privacy.

The staff contact me regularily to keep me updated. I live many miles away and cannot visit very often so it is reassuring to know that he is happy and well cared for.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you for taking the time to provide us with feedback. When issues arise, we always aim to resolve these promptly, reducing the impact on the individual and their families, and I am glad to hear that this was your experience. Our team always aim to provide care which is person centred -...  

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Review from John G (Partner of Resident) published on 7 October 2025 Submitted via Website
Overall Experience
My partner has been in Ashton Manor Care homefor just short of 4 years.
In that time I have found the home to have been administered in an extremely professional manner and a caring approach. They never detract from the main objective, which is "CARING for the RESIDENT". The activities , the catering and rooms are also to a high standard . I am fully of gratefully towards all the staff

at Ashton Manor for their dedicated care

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you very much for taking the time to write a review about Ashton Manor. We are so pleased to hear of the positive experience not just your partner, but you have experienced during her time with ourselves. We strive to make sure that the individual is always at the centre of everything we...  

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Review from Sue B (Son of Resident) published on 13 August 2025 Submitted via Website
Overall Experience

On the whole we have been extremely pleased with the care provided by the home. My mother is treated with kindness and respect at all times. All the staff and management are helpful, professional and friendly. The quality and standards of fabric and the building are lovely, certainly comparable to a nice hotel in their comfort. The entertainment and activities are varied, well run and fun with family and friends encouraged to attend and join in where appropriate. We are happy and pleased and would make the same decision again to trust the home with our Mothers care.

Two issues cause us a slight irritation a) various items of clothing disappearing during the laundry process, despite a personal tagging system system which should prevent this b) access to the home after the admin/reception staff have left at 5pm.

Reply from Joanne Tyson, Home Manager at Ashton Manor Care Home

Thank you so much for your thoughtful feedback. We are delighted to hear that your mother is happy and well cared for, and that you feel confident in the kindness, professionalism and warmth of our team. It's lovely that you and your mother enjoy the home's environment and the variety of...  

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Review from Caroline F (Daughter of Resident) published on 4 August 2025 Submitted via Website
Overall Experience

Mum has been in the Ashton Manor care home for nearly 2 years now. She was diagnosed with Alzheimer's in her early stays and became very settled and happy within a very short space of time due to the support and care that she received. Mum is very mobile therefore loves to help and participates in all the activities that are on offer. The social activities that are provided at Ashton Manor are a credit to them. Mum and I have had such happy times together whether it was a day at the races or armchair travels, thank you Ashton Manor.

Reply from Joanne Tyson, Home Manager at Ashton Manor Care Home

Thank you so much for your kind words. Our team is dedicated to providing the best possible care and creating enjoyable, meaningful activities for all our residents, and it is fantastic to hear that this has made such a difference in your mum's life.

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Review from Tony W (Brother of Resident) published on 31 July 2025 Submitted via Website
Overall Experience
My sister has vascular dementia and is a vegetarian.
She is very difficult to cater for at the best of times.
The staff are very patient with her and try very hard to get her something she will eat.

It's not always successful but they always try.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you very much for taking the time to provide feedback. Our kitchen team strive to make sure that all residents have menu options that meet their needs, and always offer alternatives to the main menu where someone dislikes a meal. We are shortly going to be introducing a light bites menu,...  

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Review from Anne M (Friend of Resident) published on 30 July 2025 Submitted via Website
Overall Experience

My friend has Alzheimer's Disease and has been a resident at Ashton Manor Care Home since October 2023. The home is a modern building with spacious ensuite rooms. It has a welcoming atmosphere where all the residents are well cared for, supported by kind, compassionate, caring staff, and are able to enjoy having their personal possessions e.g.pictures and some of their own furniture in their rooms.Relatives have good regular communication from the staff, and are made welcome as part of the family.There is the opportunity for residents to take part in a range of activities organised by the staff, which includes visits from local community groups. A great deal of consideration has been given to my friend's personal needs by all the staff, particularly with regard to the things that she enjoys such as music and food, and she is as comfortable as possible.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you very much for taking the time to write a review of Ashton Manor. You have captured the essence of Ashton Manor within your words, and the atmosphere we aim to provide for the residents and their families. We aim to provide a person centered approach for all our residents, by making their surroundings their own and the care provided is tailored to their needs.

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Review from Charles K (Son of Resident) published on 28 July 2025 Submitted via Website
Overall Experience

My mother has dementia and recently stayed for 2 months in Ashton Manor. She left to relocate closer to my father when a place became available. Overall my mum thrived at Ashton Manor. She responded well to the environment, staff and residents such that her communication was improved over the course of her stay. My only real criticism was that there didn't seem to be enough staff cover for Reception meaning it was intermittently a problem getting in to visit my mum.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you very much for taking the time to submit a review of Ashton Manor. I am sorry to hear that you experienced some delays in accessing the building when visiting your mum. We have taken this feedback on board, and are reviewing our reception cover, to try to reduce the risk of this occurring...  

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Review from Robert F (Husband of Resident) published on 3 June 2025 Submitted via Website
Overall Experience

Ashton Manor is recent build care home with excellent facilities and a high standard of repair. However, what stood out for me was the outstanding quality of the people who are employed there. Every member.of the staff I met, at all levels of the work force whatever the task, we're highly professional in their role and we're compassionate, caring and kind, even in the most difficult of situations. Something for which I will be eternally grateful.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you for the review you have submitted. The passion of our team at Ashton Manor, is something we are extremely proud of. All our team are compassionate, caring and kind, especially around end of life care. It has been a pleasure to care for your loved one.

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Review from Alex D (Son of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

My mother has recently relocated to Ashton Manor in the North West, to be near to family. This is not easy for her after 40 years down South. However, the staff at Ashton Manor have been very helpful and supportive. She is enjoying her new home and the level of care is excellent. She has fairly high needs and the staff have adapted to her without any problem. Medical and health matters are being addressed promptly and without fuss. Her sleeping is already much improved. It is early days for mother but there are clearly lots of activities in the home if the guests wish to take part. My mother also rates the food and nutrition highly, which can be taken in the room or in the dining areas. Ashton Manor is clean and modern. It is welcoming for family and guests. We have been made to feel part of the family. We have a high degree of trust in the management and staff. Communication is also very good.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Hi Alex. Thank you very much for the feedback. Mum's situation was a very worrisome time for both her and yourself and I am glad that my team was able to make the transition as smooth as possible for her. It is lovely to see your mum settling into the home and feeling more comfortable around both...  

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Review from Julian L (Son of Resident) published on 22 January 2025 Submitted via Website
Overall Experience
The process of integrating my dad into Ashton Manor has been outstanding. It was emotionally difficult to admit him, but the staff welcomed my dad with sensitivity and care when he arrived in July. Since then he has come to feel that Ashton Manor is his proper home. He has mixed dementia so his issues are complex. The positivity and sensitivity of staff during interactions have always been impressive and the Christmas period was beautifully celebrated. My father is an artist, though sadly this is impaired by his condition and the arthritis which prevents him from performing with any manual dexterity.
His work is on the walls in his room, and staff frequently inquire about its meanings and why a particular title has been selected. My dad's answers are frequently varied and may sound obscure but staff always discuss it with him.

Staff are always welcoming and delightful to talk with. They offer a lot of detail about what they have been talking about with my dad. I don't worry anymore.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Hi Julian, thank you for the positive feedback. Placing a loved one into the care of another is always a difficult process for family members, but at Ashton Manor, we try to provide guidance and reassurance throughout the journey to reduce that pressure. Dad is a very interesting gentleman whom we...  

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Review from Sybil L (Respite Resident) published on 22 October 2024 Submitted via Postal Card
Overall Experience

I could not have found a better place anywhere for respite care. All the staff were caring, compassionate and friendly. A lot of work went into special events of which there were many ie barbeques and games afternoon. It was spotless and clean, no nasty smells. Food was very varied with a good choice. In no way could I fault anything. I feel privileged to have stayed here.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Hi Sybil, It was lovely to receive your review. You were only with us for a short period of respite, but we are glad you were able to experience life at Ashton Manor. The team go above and beyond in making sure there are plenty of engaging activities within the home, tailored to individuals' needs. Thank you for choosing us and please do get in touch if we can be of any assistance in the future.

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Review from Vinn M (Son of Resident) published on 14 October 2024 Submitted via Postal Card
Overall Experience

My father suffered from dementia and parkinsons, he came to the home directly from the hospital. From the very start, the staff were wonderful, they were all professional, they kept me and my family fully informed of issues. In the short time my father was in the home he was looked after very well and respectfully. I can't thank you all enough for letting him retain his dignity in his last few days. My mother and I were able to spend his last moments together. The staff were again supportive and respectful to our loss. Thank you so much.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Dear Vinn, thank you very much for taking the time to provide us with this feedback. Here at Ashton Manor, we are very proud of the support we provide to all our residents and in addition their families. It is important for families to spend time with their loved ones at the end of their lives and...  

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Review from Kathleen M (Wife of Resident) published on 7 October 2024 Submitted via Postal Card
Overall Experience

Ashton Manor is a beautiful, modern care home. As soon as I walked through the front door I could feel the love and affection my husband would get. It isn't just a building, it is the staff, all the way from management to young carers, everyone who worked there. They provided us with anything we wanted in a truly professional way. Thank you very much, my husband had the best treatment and died with dignity.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Dear Kathleen, thank you so much for your review. Your words are beautiful and encapsulate the true meaning of Ashton Manor. As much as we are proud of our building and the facilities we offer, I am immensely proud of my amazing team for the care and support they provide. It was a privilege to be...  

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Review from Claire A (Daughter of Resident) published on 16 September 2024 Submitted via Website
Overall Experience
Mum spent 5 weeks in Ashton Manor (AM). Mum had some mobility and communication issues and we needed a home that could support Mum while she received rehabilitation.
Our main reasons for choosing AM were that every room has a full en-suite, wet room/bathroom and that staffing levels - especially overnight - seem higher than other care homes.
During Mum's stay, we were impressed with other aspects of AM. Rooms and corridors are large, bright, airy and clean. There are sitting rooms that feel homely and not institutional. Food is good and there is a program of activities to keep residents physically and mentally active.
Most important was the level of care and support provided. We felt Mum was safe and well looked after. Medication was administered safely, assistance with personal needs was provided quickly and with dignity, staff was friendly and kind.

Yes, AM fees are a bit higher than other homes, but I feel the incremental cost is worth it for the difference in care.

Reply from Joanne Tyson, Registered Manager at Ashton Manor Care Home

Thank you very much for your wonderful review, and the feedback about the home. It was a pleasure having Mum stay with us, and to see the amazing progress she made during her time with us. The support that you, your sister, and the rest of the family provided to Mum complimented the care and...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (18) & Events (0)

News
  • 01 Jul 2026

    Residents at Ashton Manor Care Home in Lancaster enjoyed an afternoon of live music with a performance from the Cleaning Windows musical duo. The duo performed a selection of familiar...

  • 02 Jun 2026

    Ashton Manor Care Home in Lancaster is inviting local people to join the team for a week of free activities, advice sessions and community events during Care Home Open Week,...

  • 03 May 2026

    Colleagues at Ashton Manor Care Home in Lancaster have been recognised for the difference they make to residents’ daily lives, with five team members named as this month’s Step Up,...

Upcoming Events

There are no upcoming events for Ashton Manor Care Home.

Awards / Recognitions (6)

Meet the Team (2)

Lee Bousfield
Lee BousfieldJob Title:Head ChefJoined: 2020

Chef Lee - Infusing Care with Culinary Excellence at Ashton Manor

Introducing Lee, the inspiring Head Chef at Ashton Manor, an Evermore Care home. Beginning as a sous chef, Lee stepped up to the plate, or rather the kitchen, when the opportunity arose. "I’ve progressed a lot, and it was the right time to step up," Lee says, highlighting his commitment to growth and success.

Lee's approach to cooking perfectly mirrors the core values of Evermore Care: well-being, freedom, and community. His priority? The well-being of our residents. "The well-being of the residents is enjoying the food and making sure they have the nutrients they need," Lee states, reflecting his care and dedication.

Freedom, to Lee, means allowing residents to relish their favourite foods. "All our residents have the freedom of choice, to have the things they enjoy and the food they want," he proudly shares. Lee's Kitchen truly champions resident freedom.

Community plays a pivotal role in Lee's culinary world. Whether it's outdoor parties or delightful dining experiences, he ensures the Ashton Manor community thrives. "Definitely, we have outdoor parties, we invite the community in and always make sure that any mealtime is a great experience," Lee says, demonstrating his commitment to the community.

Despite the kitchen being "hard, fast-paced with a lot going on," Lee assures that the satisfaction far exceeds the challenges. The 5-star food and hygiene rating stands testament to his unwavering dedication and quality standards.

Off-duty, Lee's a football enthusiast, a keen cyclist, and a doting father. He relishes the work-life balance at Evermore Care, and thoroughly recommends Ashton Manor as "a great place to work".

Lee has a playful side too. He jests about competing with world-renowned chef, Gordon Ramsay, in the Ashton Manor kitchen. "I would love to see how much pressure he could handle in a care home kitchen!" he quips, showcasing the team's confident, passionate spirit.

Lee's combination of professional commitment, care for residents, and a dash of humour make him a cherished part of our team. Prospective residents are warmly invited to join the Ashton Manor community and savour the exceptional culinary experiences crafted by Chef Lee and his team.

Joanne Tyson
Joanne TysonJob Title:Home ManagerJoined: 2015

Joanne Tyson - Nurturing Community and Compassion at Ashton Manor

Meet Joanne Tyson, our caring and dedicated Home Manager at Ashton Manor. Joanne wears multiple hats as the Manager, a guiding force, and a community enthusiast. Her journey here has been more than a career; it's a passion-driven mission.

Joanne's commitment to Ashton Manor and the local community is unwavering. As a local resident herself, she understands the value of community integration. "This isn't just a job; it's about being a part of our community and making a positive impact," Joanne says, highlighting her dedication to the local fabric.

She's not just a manager; she's a leader who fosters genuine connections. Joanne leads the way in community engagement events, bridging the generation gap, and creating memorable moments. She brings the ethos of well-being, freedom, and community to life within the Ashton Manor community.

Joanne's leadership ensures that every resident receives person-centred care, tailored to their unique needs and preferences. She believes that well-being is more than just physical health; it's about creating an environment where residents thrive emotionally and socially.

Freedom, to Joanne, means giving residents the choice to live life on their terms. "Our residents have the freedom to make choices, to enjoy life, and to feel valued," Joanne emphasises, reflecting her commitment to empowering residents.

Community is at the heart of Joanne's philosophy. Ashton Manor isn't just a care home; it's a vibrant community that brings together residents, families, team members, and the local neighbourhood. Joanne's leadership ensures that everyone feels a sense of belonging.

With her guidance, Ashton Manor has earned recognition as a 'Carehome.co.uk Top 20 North West' care home for the second time. This achievement reflects Joanne's relentless pursuit of excellence and her dedication to creating a warm, welcoming home for all.

Off-duty, Joanne enjoys local community activities, running a local girl guide group, gardening, and spending quality time with her family. Her work-life balance embodies the values she instils at Ashton Manor.

Joanne's leadership, compassionate spirit, and deep connection to the community make her an invaluable part of the Ashton Manor family. Prospective residents can look forward to joining a community where they'll find care, freedom, and well-being under Joanne's expert guidance.

Frequently Asked Questions about Ashton Manor Care Home

What types of Care is Ashton Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ashton Manor Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Ashton Manor Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Ashton Manor Care Home to the centre of Lancaster?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashton Manor Care Home to verify any information. View our terms and conditions. Ashton Manor Care Home has an Enhanced Service -more info.