What types of Care is Abbots Wood Manor Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Abbots Wood Manor Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abbots Wood Manor Care Home to the centre of Hailsham?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Abbots Wood Manor Care Home, 116 London Road, Hailsham, East Sussex BN27 3AL

Review from G B (Wife of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

My husband has regular respite stays at Abbots Wood Manor.
It means such a lot to know that he will be well looked after and that he is happy to go. I am able to have a break knowing that all will be well.
All the staff are very caring. My husband is treated with dignity and respect. His individual

needs and wants are met. He is encouraged to keep up with all his interests inside and outside of the home.
The home is always clean and tidy but also has a warm and welcoming atmosphere.
His bedroom is of a high quality as are the surrounding areas.
As a family, we are grateful that we found Abbots Wood Manor.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for leaving this review on AWM. It is always such a pleasure to welcome your husband back into the home and your feedback is so important to us to continue to provide the very best in person centred care and facilities..
From all the team at Abbots Wood Manor- Happy Christmas and best wishes in 2026.

Richard

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Review from Catriona S (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

My mother moved into Abbots Wood Manor in October, due to increasing needs with her care and mobility issues. She had already stayed for three weeks respite care a couple of years beforehand and was very happy, so when it came to the time for her to permanently move, it seemed obvious to look at it

again. I looked at various homes and this one still shone above the rest. The atmosphere in the home is so friendly and welcoming, happy and caring. Most importantly my mother is very happy and settled. She loves the food. The staff are very attentive and always keep me informed of any concerns that they may have about her. They are also very inclusive to the families, with various events organised to be together. It is clean and her room is a good size with a lovely patio garden just for her. There are activities put on every day and excursions.
Overall, I am relieved to know that my mother is happy, safe, monitored regularly and well looked after.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Catriona
Thank you so much for taking the time to review AWM and leave such kind words. Your feedback helps us to continue to strive towards providing the very best person centred care and facilities.
From everyone at Abbots Wood Manor, Happy Christmas and best wishes for 2026.

Richard

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Review from Katy L (Friend of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

I feel that Abbots Wood Manor is an excellent Care Home. My friend has been there for nearly two years, she is very settled and happy there. The staff are exceptionally kind and caring and look after her very well. There is a wonderful variety of stimulating activities available too.
Visitors are made

to feel welcome and there are several occasions for us to participate, for example , the Garden Party and Christmas lights switch on.The home has a great, homely atmosphere and I am confident that my friend could not be in a better place.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Katy
Thank you so much for taking the time to leave us a review. The feedback is invaluable to assist us to provide the very best Person Centred Care and facilities for our residents.
From all the team at AWM, Happy Christmas and Best Wishes for 2026.
Richard

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Review from Barbara H (Sister of Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

I visit my brother at Abbots Wood Manor every week, and as always, all the staff are very friendly and helpful. The home is always very clean and tidy, and my brother's room is always clean and comfortable, and he always looks well cared for and happy. There is a range of activities he can take part

in if he wants to. There are a variety many for meals and the food is excellent. When I leave him, I know I don't have to worry because all his needs will be taken care of. I can't think of a better place for him to be.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Barbara Thank you so much for taking the time to leave us some wonderful feedback- it is such a pleasure having your brother with us. He has settled so well into life at Abbots Wood Manor. Kindest regards Richard

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Review from Tony C (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

Abbots Wood provides a comfortable living space for its residents, and much effort is taken by staff to ensure that it maintains a 'homely' feel. I have been pleased to see the enhancements to planting in the garden and outdoor areas this summer as they are extremely popular with residents and provide

great options during visits. Social engagement and activities were important criteria in our choice of care home and those on offer are extensive and varied. It is great to see the enthusiastic participation of staff in all pursuits. My mum is passionate about music, and this is very well catered for. Every staff member that I have encountered has been kind and caring and demonstrated a respect for the individual needs of the residents under their supervision. It is extremely reassuring to observe the relationships and mutual trust that exist. I am pleased that we have found a safe and supportive environment for my mum with a keen sense of community and inclusivity.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Tony, Thank you for taking the time to leave the home your feedback. Feedback gives us the opportunity to continue to further build on the highest standards we set ourselves in providing exceptional person centred care. It is such a pleasure to have your mother with us. Kindest regards Richard

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Review from Deena P (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report

Overall Experience

I am absolutely thrilled, the home is so caring and attentive, and every single member of staff truly cares. Cleanliness 10/10. Food and choice 10/10. Staff 10/10. I rate Abbots Wood outstanding in all areas.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear DeenaThank you soo much for your very kinds words and feedback. We are always striving to continue to further improve our services and care. It is such a pleasure having your mother with us. Kindest regards Richard

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Review from D P (Respite Resident) assisted by family/friend published on 23 September 2025 Submitted via Postal Card • Report

Overall Experience

I was so happy at my time at Abbots Wood. The staff were fantastic, helped me to recover so I could return home. Everyone was so kind, the food lovely and would return again, for a rest. A big thank you to everyone.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear D PIt was such a pleasure to welcome you into the home for your respite stay and thank you so much for your very kind words and feedback. The whole team hope to welcome you back one day soon. Kindest regards

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Review from Debbie H (Friend of Resident) published on 18 June 2025 Submitted via Website • Report

Overall Experience

I was very lucky to be invited on Friday 6th May for a local function at Abbots Wood Manor, the staff and service is second to none, It was such a joy to see so many happy faces from residents and staff, the Home it self is beautiful, and offers so much it was so lovely learning more about all they

do and offer, it certainly offers a first class, golden service,

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you soo much for your very kind words and feedback. It helps us to continue to provide the very highest standards within the home.Richard

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Review from Nicholas E (Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

The area around is absolutely fantastic especially area where the lovely place is about Abbots Wood Manor and all the lovely people who run the place. The trees are a picture beyond colourful.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear NicholasThankyou for taking the time to leave this lovely review. It is such a pleasure having you with us at Abbots Wood Manor.Kindest regards

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Review from Y W (Daughter of Resident) published on 10 March 2025 Submitted via Postal Card • Report

Overall Experience

My father came here for respite but think he will end up staying. Your staff are always so welcoming and introduce themselves and say hello. Nothing is too much trouble. It feels like a high class family run hotel. The standard of cleanliness, welcome, accommodation and staff is excellent. I would highly

recommend you without hesitation. Thank you.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for taking the time to leave us some feedback and very kind words. It is such a pleasure to have your father with us. I shall pass on your compliments to the team. Kindest regards

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Review from David S (Son of Resident) published on 18 September 2024 Submitted via Website • Report

Overall Experience

At the time of her admission to Abbots Wood Manor, my very frail 89-year-old mother had been bedbound for five months, these five months having been spent mainly in hospital plus a few weeks in another care home.
Within days of arriving at Abbots Wood Manor, she was enjoying short daily breaks in

an armchair. Staff told me that the first time they did it, a beaming smile spread across mother's face on realising that she had been placed in a chair.
In subsequent weeks she progressed to being dressed and taken to the dining room for her dinner. I could hardly believe it when I was asked to bring her clothes in! The carers are very kind and patient with mother and are prepared to invest however long it takes to facilitate these little excursions from her bed and from her room.
Rooms are spacious. Food and drink is excellent, with mother's intake being so much better since her arrival at Abbots Wood Manor.
All staff are very accessible and approachable.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for such lovely feedback regarding Abbots Wood Manor. It is such a pleasure to have your mother with us and to see such an improvement in her health and well-being in such a short time. She is a delightful lady.

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Review from Kathleen H (Resident) published on 3 July 2024 Submitted via Postal Card • Report

Overall Experience

During my stay here, I have found all the staff and management caring and compassionate. The atmosphere very friendly and efficient. Food has been exceptional and varied. The service of the room has been very good, also the entertainment. All in all, I would recommend without reservation Abbots Wood

Manor to anyone.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeIt was such a pleasure to welcome you into Abbots Wood Manor and hope we see you again soon. Please come in for a coffee at any time. Kindest regards

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Review from J S (Daughter of Resident) published on 3 June 2024 Submitted via Postal Card • Report

Overall Experience

Having made the very difficult decision for dad to go into a home I am absolutely delighted we chose Abbots Wood Manor. The care and attention to detail have been exceptional and my dad has settled very well. I highly recommend Abbots Wood Manor.

Reply from Richard Hollands, Customer Relations Manager at Abbots Wood Manor Care HomeThank you so much for your very kind feedback. It is such a pleasure having your father with us and he has settled into life at Abbots Wood Manor very well. Kindest regards

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Review from Annie G (Friend of Resident) published on 9 April 2024 Submitted via Postal Card • Report

Overall Experience

I am always so impressed with Abbots Wood Manor. Staff are so friendly and helpful.
I have already recommended Abbots Wood to a few people and will continue to do so.
Recently, I have been following their social media thread and am blown away with admiration to see how many amazing events are organised

for the residents.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Annie, thank you so much for reviewing Abbots Wood Manor and your very kind words. It really helps to be able to maintain our very high standards we set ourselves. Kindest regards, Richard.

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Review from Jack H (Son of Resident) published on 13 March 2024 Submitted via Website • Report

Overall Experience

My dad has been a resident at Abbots Wood Manor since October 2023. The care, communication, food, activities and staff are amazing, we couldn’t be happier with the care he’s receiving. A huge highlight is the weekly activities and outings that Abbots Wood provides, in particular he enjoyed the trip

to the garden centre. We can’t thank them enough for the support we have all received in this time of transition.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Jack. Thank you so much for your very kind feedback. It is such a pleasure having your father with us at Abbots Wood Manor and he has settled into the community here very well. Kindest regards.

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Review from L T (Sister-in-law of Resident) published on 4 March 2024 Submitted via Postal Card • Report

Overall Experience

My sister's husband arrived at Abbots Wood Manor, just 10 days ago, but the staff already understand his needs. He has been welcomed with sensitivity and excellent caring skills. Nothing is too much trouble. The communication with his family has been outstanding and much appreciated.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you for your very kind feedback for the home. This is a crucial part of helping us maintain the very highest standards of person-centred care we aim to provide. I shall pass this onto the team.
Kindest regards
Richard

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Review from Liz N (Daughter-in-law of Resident) published on 31 January 2024 Submitted via Website • Report

Overall Experience

My mother-in-law is currently in Abbots Wood Manor. Since arriving at the home she has become so much less anxious, she is relaxed and happy. The staff are so kind, caring, friendly and professional. There are always daily activities for the residents to get involved in. My mother-in-law has been out

for an afternoon tea, which was great for her confidence. Nothing is too much trouble. We also love the bistro, the coffee is great and it’s such a lovely place to meet up socially and it doesn’t feel at all like a hospital or clinical. The private lounges are also so lovely to sit quietly and play board games.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeDear Liz,
Thank you so much for your very kind feedback - a crucial part of maintaining the highest standards in care and facilities for our residents. It is such a pleasure to have your mother-in-law with us.
Kindest regards,
Richard.

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Review from J S (Friend of Resident) published on 7 September 2023 Submitted via Postal Card • Report

Overall Experience

A wonderful care home - everything is top-class. The building and gardens are new and carefully planned. The staff are friendly and very helpful. Nothing is too much trouble and both residents and visitors are well looked after. It's a happy place and the catering is outstanding.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for taking the time to leave some feedback on the home and the team. This means so much to us, as a team, to help maintain the highest possible standards we set ourselves to make sure the residents are provided with the highest levels of person-centred care.
Many thanks again,
Richard.

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Review from D L (Daughter of Resident) published on 4 September 2023 Submitted via Postal Card • Report

Overall Experience

My father arrived at Abbots Wood Manor needing respite after a stay in hospital. The care he received was excellent. All the staff were friendly and kind and made my father feel at home. He loved the food, and the facilities were first-class.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care Homethank you for taking the time to leave your feedback on our home; I shall pass on your very kind words to the team.
Kindest regards.

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Review from L B (Respite Resident) published on 2 June 2023 Submitted via Postal Card • Report

Overall Experience

Abbots Wood Manor is a first-class care home, five-star hotel category. The food is first class, the cleanliness is excellent, the staff is out of this world. Always are ready to help and ready to make the stay happy for you and your visitors. That's why every box is excellent and well-earned. A lovely

care home.

Reply from Richard Hollands, Regional Community Relations Lead at Abbots Wood Manor Care HomeThank you so much for your very kind words and feedback, it was such a pleasure having you stay with us and hope to see you again soon.