Abbots Wood Manor Care Home

116 London Road, Hailsham BN27 3AL
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10 41 Reviews
  • Abbots Wood Manor Care Home, Hailsham
Rated as Good in all areas by the CQC (February 2023), and featured in the Luxury Care Home Guide 2022, Abbots Wood Manor offers award-winning residential, dementia and nursing care, as well as short breaks for the older community.

Within the luxury care home you will find:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living
- The wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages
- An elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors
- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style
- A library and internet café to allow residents to surf the internet, and keep in touch with family and friends

Within Abbots Wood Manor you will also find the award-winning Homemakers. The team of Homemakers are responsible for the wellbeing, care and companionship of residents, and aim to make the care home much more like the experience people have living in their own homes. The home also offers 24 hour nursing care and with a retained GP who visits weekly, you have peace of mind that this is a home for life.

Contact Abbots Wood Manor to find out more about the award-winning team, the exceptional features which set the luxury care home apart from the standard care home and the exclusive offer available for new residents.

Care Provided by Abbots Wood Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1817
  • Self-Funded Residential Dementia Care: from £1925
  • Self-Funded Nursing Care: from £2091
  • Self-Funded Nursing Dementia Care: from £2226
  • RESPITE Self-Funded Residential Care: from £1999
  • RESPITE Self-Funded Residential Dementia Care: from £2118
  • RESPITE Self-Funded Nursing Care: from £2300
  • RESPITE Self-Funded Nursing Dementia Care: from £2449

All fees are subject to assessment and are dependent on chosen room and care needs.

These prices are only a guideline, please contact Abbots Wood Manor Care Home to find out the exact price for your requirements.

Contact Abbots Wood Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Abbots Wood Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Helena Barrow (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 2

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Visiting

  • You're welcome to come and visit at any time.

Parking

  • On site parking available

Abbots Wood Manor Care Home Reviews (41)

10

Abbots Wood Manor Care Home has a Review Score of 10 (9.962) out of 10, based on 19 reviews in the last 2 years.
Over all time Abbots Wood Manor Care Home has 41 reviews.

Overall Experience
  • 41
  • 0
  • 0
  • 0
  • 0
Date Published
  • 41
  • 10
  • 13
  • 19
  • 22
Reviewer Connection to Abbots Wood Manor Care Home
  • 10
  • 8
  • 7
  • 5
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 41, showing 41-41
Review from J F (Resident) published on 30 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff were friendly and competent initially and throughout my time here. My needs are met and I feel it is a family-style of personal care, which covers all my needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Abbots Wood Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Abbots Wood Manor Care Home is calculated as follows: ( (222 Excellents x 5) + (3 Goods x 4) ) ÷ 225 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Abbots Wood Manor Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 30 Jan 2026

Limited availability, please call to discuss your requirements

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Awards / Recognitions (4)

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Meet the Team (5)

Helena

Helena Barrow

Job Title: Registered Care Home Manager Joined: 2020

Helena, a dedicated member of the Hamberley team since November 2020, began her career in healthcare as a Registered Nurse after graduating from Sussex Downs School of Nursing in 1982. With two decades at Eastbourne District General Hospital and nearly 20 years as a Registered Care Home Manager, including roles with Methodist Homes and Care UK, her expertise is accentuated by international experience with the European Platform of Rehabilitation. Helena also spent time on kibbutzim in Israel and supported the American army in Germany. Outside her leadership role at Abbots Wood Manor, Helena enjoys running in the countryside with her dogs and supporting her granddaughter with learning to ride her first pony.


"At Abbots Wood Manor, we don’t just provide care; we offer unwavering support and dedication. Every resident is a cherished member of our community. I couldn't be prouder of our team, who work tirelessly every day to uphold these values and ensure that each individual feels truly at home."

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Ceri Cranston

Job Title: Clinical Lead/ Deputy Manager Joined: 2021

Ceri joined Hamberley in February 2021

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Jurate Martinkaite

Job Title: Business Administrator Joined: 2021

Jurate joined Hamberley in Jan 2021

Richard

Richard Hollands

Job Title: Customer Relations Manager Joined: 2021

Richard began working in the care home sector in 2019 and is the primary contact for families exploring care options. Since joining Hamberley in January 2021, Richard has taken pride in the expansion of the exclusive Homemaker Model and seeing its positive impact on Abbots Wood Manor. Reflecting on his career, Richard wishes that he had discovered and joined the care industry much earlier in his professional journey.


"We take pride in offering an exceptional care home experience where luxury is more than just a word - it's a way of life. I help and support families every step of the way, from the initial enquiry stage through to admission and beyond, giving everyone the peace of mind of knowing I am always there to help when needed. Come and visit our Hailsham care home, and discover the perfect blend of luxury living and outstanding care that awaits you.”

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Nelli Ilieva

Job Title: Head Chef Joined: 2021

After finishing catering college, I worked for a french catering company- Elior, for 15 years. This was based in a restaurant in a resort on the Black Sea.


Started with Hamberley Care Homes at Abbots Wood Manor in January 2021 as Head Chef.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbots Wood Manor Care Home to verify any information. View our terms and conditions. Abbots Wood Manor Care Home has an Enhanced Service - more info.