Abbey Wood Park Nursing Home

Aintree University Hospital, Longmoor Lane, Liverpool L9 7LQ
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9.9 56 Reviews
  • Abbey Wood Park Nursing Home, Liverpool
Abbey Wood Park Nursing Home provides its residents with the highest levels of nursing and palliative care.

Each individual resident is seen as part of one big family. Staff genuinely care for the happiness and well-being of those in their care and actively support each resident to lead the life they want.

Residents are encouraged to make their own choices, whether it is about daily life or the care they receive.

The home comprises 39 fully furnished, ensuite bedrooms which residents are welcome to personalise. Further, residents benefit from a large lounge and a large dining room, an activities room and much more.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: £1100 – £1200
  • Self-Funded Nursing Dementia Care: £1200 – £1400

These prices are only a guideline, please contact Abbey Wood Park Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Abbey Wood Park Ltd

Person in charge

  • Susan Cullen (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (37)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • The home adapt a protected mealtimes policy, no visits at the times of 12.00-13.00 and 16.00-17.30

Abbey Wood Park Nursing Home Reviews (56)

Total of 56, showing 21-40
9.9

Abbey Wood Park Nursing Home has a Review Score of 9.9 (9.873) out of 10, based on 42 reviews in the last 2 years. Over all time Abbey Wood Park Nursing Home has 56 reviews.

Overall Experience

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Date Published

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14

Review from Carol R (Friend of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I've never seen such consistent care provision. My friend's dad has just thrived. The staff are just fabulous. Nothing is too much trouble. I'm a nurse and quite honestly it's so hard to get things this right but they do.

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Review from Sue K (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about the manager and her team they are living angels, my mum came to live here in January 2024 she had dementia, and the team onsite took great care of my mum till she passed away in March, my only regret was that we didn't find this place in 2021 when we first needed care for mum, on
her good days she would have loved it.
Thank you to the manager, you and the staff will forever be in our hearts.

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Review from C D (Daughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abby Wood cared for my mum in the last few months of her dementia. The owner and the team go above and beyond. I can't thank them enough it was lovely to know Mum was safe and cared for like a big family when we would leave her to go home.

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Review from Linda B (Wife of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked at many nursing homes before Abbey Wood Park, and I definitely picked the best.
Everyone on the staff is so respectful and caring to all the residents.
I know my husband is well looked after, cared for, and loved at Abbey Wood Park.
Thanks to the manager and her amazing team, you all
do an excellent job.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your kind words and lovely review, I am glad you know your husband is looked after and safe. Love the home manager and the team.

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Review from Jessica L (Granddaughter of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood is amazing, grandad is spoilt rotten by everyone, and the home is always clean. The staff are amazing, nothing is ever too much trouble for them. They keep all the residents entertained with lovely activities and picnics in the woods, thank you for looking after him

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your kind words and lovely review I'm glad you know your grandad is well cared for. Love from the whole team

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Review from Jean S (Wife of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Abbey Wood Park now for 2 months. The manager and all the staff are so dedicated to the well-being and happiness of every single resident there. I go every day to see my husband and I am always welcomed whatever time of day I arrive.
There are lots of activities each week
for the residents to enjoy.
The meals are cooked on-site and are varied and plentiful.
I would recommend Abbey Wood Park 100%.

Reply from Susan Cullen, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your kind words and lovely review. I'm glad you know that he is in safe hands, Sue and team.

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Review from A S (Daughter-in-law of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly welcoming atmosphere. The carers are very visible sitting amongst the clients and interacting with them. Activities varied, and trips out to various local venues organised and enjoyed by residents. Carers promptly report to trained staff if family have any comments or concerns. An efficient
laundry service is in place. Very thorough cleaning regime each day, very impressed seeing the manager and her assistant out amongst the residents and getting involved "hands-on".

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Review from D C (Daughter of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years. Amazing care home and staff. Friendly well informed, my mother has constant support and stimulation with activities. Management keep me informed of all events and any concerns are dealt with effectively.

Reply from Susan Cullen, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your lovely review we love your mum I'm glad you are happy with the care provided, the manager and team.

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Review from W E (Son of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic the care my dad gets is brilliant the staff are also fantastic the staff are always available to help overall very happy that Dad is here. Home is clean and tidy food is really good to suit Dad's needs.

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Review from John L (Son of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First day Mum was treated with respect and sensitivity and very warmly welcomed at Abbey Wood Park by all staff. Mum is receiving excellent and compassionate care, giving her five children peace of mind knowing she is in very good hands, all staff are dedicated and a credit to their profession, and
they should be proud of themselves.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your kind words, we love your mum and she always cheers me up with a hug every morning. Thank you

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Review from J C (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring and loving their clients and are very respectful towards them. Always some activities going on in the home and outdoors. The home is very clean and well-run by management.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you so much for your kind words and lovely review, dad is a pleasure to care for. Thanks.

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Review from Kathleen G (Sister of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been here for about 6 weeks. It seems like longer. The care he receives is excellent. The staff treat everyone like family. In fact it does feel like family. Food is excellent nothing is too much trouble, even for fussy eaters like my brother. It was a hard decision placing my brother
here.
But it has turned out to be the right one. He is happy and safe and has more freedom than he did at home.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Glad you are happy here, and have settled thank you for your 5-star review

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Review from P G (Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abbey Wood Park Nursing Home provided a safe environment for their service users with an adequate level of staffing to provide the activities the service advertises.

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Review from Jackie H (Wife of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Abbey Wood Park since September 2022 after having an unsuccessful residency at another care home. From the day of arrival, my husband has been happy and content and this is a result of the care given by the staff. All of the staff are patient, kind and empathetic and adapt their
approach depending on the needs of the residents. It has a lovely family feel and everyone is welcome. We love visiting and spending time with my husband and his friend and their families. The manager has a fantastic team here and I am so happy that she was able to accommodate my husband when he was most in need. I would 100% recommend Abbey Wood Park.

Reply from Susan Cullen, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for you 5 star review and lovely words.

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Review from Suzanne S (Daughter of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was moved to Abbey Wood after being moved on from her previous home due to being a high falls risk. After quite a while of trying mood swings due to Mum's dementia, things are finally settling, plus to reviews to Mum's medication. The staff are so good with Mum. Patient and kind. It's such
a weight off my mind to know Mum is now settled and is well looked after.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your kind words, Mum is a pleasure to care for

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Review from Carol O (Daughter of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved to Abbey Wood Park Nursing Home in February this year. We are very happy with the care he is receiving from both the nursing staff and carers. They show him love and care and nothing is too much trouble. It is a very happy environment and the manager and her team should be applauded.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your lovely comment your dad is a pleasure to care for.

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Review from Mark J (Son of Resident) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having looked after my dad for over 3 years at home I was extremely apprehensive and resistant to him going into a home. However, from day 1, the staff have been absolutely fantastic and made me feel much more at ease with him being there. My dad has quite high behavioural needs but the level of care
and enthusiasm from the care and management staff is amazing and really helped my dad settle very quickly. We as a family couldn’t be more grateful to them.

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Review from L P (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Abbey Wood now for about 10 months, the level of care he receives is fantastic and the manager and her team go above and beyond for residents and their families, it’s daunting having to put a loved one in care, however, I feel completely at ease with Dad being here as I know he is
well looked after.
We visit Dad every day and nothing is ever a trouble for the staff!
Can’t thank them all enough and I would 100% recommend Abbey Wood should you ever need it for a loved one.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your lovely comment your dad is a pleasure to care for, and thank you from the manager and team.

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Review from Ada H (Sister of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From what I've seen of Abbey Wood Park Nursing Home management and staff do their very best to make the residents comfortable, content and happy. Staff are so obliging when you visit and the place is very clean.

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Review from D S (Son of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Abbey Wood team have been continuously caring and approachable. Nothing seems too much for them to help enrich my relative's life.
The manager is also very helpful and approachable and happy to discuss issues and help with decisions.

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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Abbey Wood Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.873 for Abbey Wood Park Nursing Home is calculated as follows: ( (465 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 496 Ratings = 4.873

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abbey Wood Park Nursing Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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