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Abbey Wood Park Nursing Home

Aintree University Hospital, Longmoor Lane, Liverpool, Merseyside L9 7LQ
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Abbey Wood Park Nursing Home, Liverpool
Abbey Wood Park Nursing Home, Liverpool
Abbey Wood Park Nursing Home, Liverpool

Abbey Wood Park Nursing Home provides its residents with the highest levels of nursing and palliative care.

Each individual resident is seen as part of one big family. Staff genuinely care for the happiness and well-being of those in their care and actively support each resident to lead the life they want.

Residents are encouraged to make their own choices, whether it is about daily life or the care they receive.

The home...  

Care Provided by Abbey Wood Park Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Abbey Wood Park Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Abbey Wood Park Ltd
  • Private Owned

Person in charge

  • Susan Cullen (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (37)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • The home adapt a protected mealtimes policy, no visits at the times of 12.00-13.00 and 16.00-17.30

Abbey Wood Park Nursing Home Reviews (63)

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9.9

Abbey Wood Park Nursing Home has a Review Score of 9.9 (9.850) out of 10, based on 35 reviews in the last 2 years. Over all time Abbey Wood Park Nursing Home has 63 reviews.

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Review from Jackie H (Wife of Resident) published on 27 June 2024 Submitted via Website
Overall Experience

My husband has been at Abbey Wood Park since September 2022 after having an unsuccessful residency at another care home. From the day of arrival, my husband has been happy and content and this is a result of the care given by the staff. All of the staff are patient, kind and empathetic and adapt their approach depending on the needs of the residents. It has a lovely family feel and everyone is welcome. We love visiting and spending time with my husband and his friend and their families. The manager has a fantastic team here and I am so happy that she was able to accommodate my husband when he was most in need. I would 100% recommend Abbey Wood Park.

Reply from Susan Cullen, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for you 5 star review and lovely words.

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Review from Suzanne S (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

My mother was moved to Abbey Wood after being moved on from her previous home due to being a high falls risk. After quite a while of trying mood swings due to Mum's dementia, things are finally settling, plus to reviews to Mum's medication. The staff are so good with Mum. Patient and kind. It's such a weight off my mind to know Mum is now settled and is well looked after.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your kind words, Mum is a pleasure to care for

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Review from Carol O (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card
Overall Experience

My dad moved to Abbey Wood Park Nursing Home in February this year. We are very happy with the care he is receiving from both the nursing staff and carers. They show him love and care and nothing is too much trouble. It is a very happy environment and the manager and her team should be applauded.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your lovely comment your dad is a pleasure to care for.

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Review from Mark J (Son of Resident) published on 15 February 2024 Submitted via Website
Overall Experience

Having looked after my dad for over 3 years at home I was extremely apprehensive and resistant to him going into a home. However, from day 1, the staff have been absolutely fantastic and made me feel much more at ease with him being there. My dad has quite high behavioural needs but the level of care and enthusiasm from the care and management staff is amazing and really helped my dad settle very quickly. We as a family couldn’t be more grateful to them.

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Review from L P (Daughter of Resident) published on 19 January 2024 Submitted via Website
Overall Experience
My dad has been at Abbey Wood now for about 10 months, the level of care he receives is fantastic and the manager and her team go above and beyond for residents and their families, it’s daunting having to put a loved one in care, however, I feel completely at ease with Dad being here as I know he is well looked after.
We visit Dad every day and nothing is ever a trouble for the staff!

Can’t thank them all enough and I would 100% recommend Abbey Wood should you ever need it for a loved one.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your lovely comment your dad is a pleasure to care for, and thank you from the manager and team.

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Review from Ada H (Sister of Resident) published on 12 January 2024 Submitted via Website
Overall Experience

From what I've seen of Abbey Wood Park Nursing Home management and staff do their very best to make the residents comfortable, content and happy. Staff are so obliging when you visit and the place is very clean.

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Review from D S (Son of Resident) published on 12 January 2024 Submitted via Website
Overall Experience
The Abbey Wood team have been continuously caring and approachable. Nothing seems too much for them to help enrich my relative's life.

The manager is also very helpful and approachable and happy to discuss issues and help with decisions.

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Review from Valerie R (Sister of Resident) published on 12 January 2024 Submitted via Website
Overall Experience
My sister had the best care in Abbey Wood. We were always made welcome on our visits. The staff are amazing so kind and caring. Always available with up-to-date information. Cannot fault them at all. The food is good and always well-presented.

Entertainment etc. was really good during 2023. Well done to all.

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Review from S S (Partner of Resident) published on 11 September 2023 Submitted via Postal Card
Overall Experience
Very clean and tidy care home.
Residents well looked after.

Staff lovely.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home

Thank you for your lovely review; we strive to give the best experience to your loved one and also be a support to families. I will pass on your kind words to the team.

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Review from M B (Wife of Resident) published on 21 June 2023 Submitted via Postal Card
Overall Experience

My husband has been in Abbey Wood for the last three months, he has settled in well. The staff are amazing, lovely, caring people. I feel much better in myself knowing he is getting the care he gets at Abbey Wood.

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Review from J E (Daughter of Resident) published on 8 May 2023 Submitted via Website
Overall Experience
Our mum moved to Abbey Wood Park Nursing Home in Feb 2022. She had been in hospital for a few months prior to this after an unsatisfactory stay in a previous care home. She had been unable to return home due to her needs.
We were apprehensive about the move due to our previous bad experience. We were unsure what to expect. From the moment we met the manager and team, we knew Mum was in safe hands. All the staff are very caring, friendly and kind. The staff go above and beyond to make it a nice environment to live in with lots of things going on. All individuals and their likes and dislikes are catered for.
In January 2023 my dad also moved in. It’s great that they can spend time together. The staff make a big effort to enable this.

We now have total peace of mind knowing that they are well cared for. Thank you to all who work here. Very well-managed care home.

Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing Home
Thank you for your lovely review, it is so heart-warming to watch your mum and dad together and happy.

Kind regards.

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Review from Linda H (Wife of Resident) published on 20 February 2023 Submitted via Postal Card
Overall Experience

My husband came into Abbey Wood for a short time with dementia. The love and care all the staff gave him and myself and my 2 sons was amazing. Nothing was too much trouble for them. Even making up a reclining chair for me to sleep in next to my husband meant so much to me as I didn't want to leave him. When he passed away, a young carer (male) came in, he bowed to my husband and put his hand across his chest in prayer. I will always remember that moment.

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Review from Marie M (Daughter of Resident) published on 29 December 2022 Submitted via Website
Overall Experience

My family and I are extremely delighted with the care, attention and support Dad receives from Abbey Wood Park Nursing Home. We took considerable time trying to find a suitable home for Dad and we are delighted to have chosen Abbey Wood as Dad is very happy and settled there. The staff are very friendly and welcoming and cannot do enough for residents and families. We would highly recommend this care facility which provides great care, is fun, clean and has a spacious well-maintained environment. They take pride in their work and arrange lots of events and experiences for all in their care - when possible.

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Review from Paula H (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card
Overall Experience
My mum was transferred here after a four-month stay in the hospital after a fall resulting in a broken hip. My mum sufferers from vascular dementia/Alzheimer's. The care and compassion my mum has received are excellent, consistent and kind.

First class.

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Review from M M (Granddaughter of Resident) published on 31 October 2022 Submitted via Website
Overall Experience

My nan has been at this care home since August. She had come from another care home where she, unfortunately, had a fall and broke her hip and ended up in hospital. The hospital were trying to move her to other care homes, saying we did not have a choice and were moving her regardless. We had viewed other care homes but we did not like the standards there. We viewed Abbey Wood Park after being recommended by the hospital to try and get my nan in here. Since my nan has been there the staff have been lovely, she is always happy being looked after. The Manager is always around on the floor and strives to help in any way she can. Thank you so much!

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Review from S R (Wife of Resident) published on 23 September 2022 Submitted via Postal Card
Overall Experience

Twelve days ago my husband moved into Abbey Wood Park Nursing Home. This difficult time for us was eased by welcoming and supportive staff. Over this short time, management and staff understand his health and care needs and he is given attentive one-to-one support. He is treated with dignity, respect and the care he is receiving is exceptional. The atmosphere is bright, the environment clean and safe. Plus he enjoys the food! Thank you Abbey Wood Park Nursing Home. Our family appreciate the care you are giving.

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Review from Jo C (Daughter-in-law of Resident) published on 20 July 2022 Submitted via Website
Overall Experience

This nursing home is outstanding. The care and love that they give to my mum-in-law is second to none. They treat her and us with dignity and respect and do everything they possibly can to make the whole experience a joyful one. We are involved and updated regularly and it feels like being part of an extended family. All of the staff from the manager, office team, and the truly dedicated care and nursing staff work so very hard and do so with a smile on their faces and with kindness at all times. Thank you for all that you do.

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Review from Marian S (Friend of Resident) published on 15 June 2022 Submitted via Website
Overall Experience

I cannot speak highly enough about the care my friend has received since being admitted to Abbey Wood Park Nursing Home a few weeks ago. He had been through some traumatic experiences over the past 18 months and was seriously neglected in his previous nursing home. I have seen a significant transformation in the overall approach to his complex needs. He has no mobility and is, therefore, unable to engage in any activities - however, the rating for everything else, in my opinion, is excellent. The management of this nursing home is on another level. Many thanks!

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Review from C S (Daughter of Resident) published on 10 June 2022 Submitted via Website
Overall Experience

Excellent, caring and understanding are the main words I would use when we needed to find another nursing home for my mother. Transition from an upsetting situation to being settled into Abbey Wood Park Nursing Home was made so much easier from the professional and caring staff.

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Review from Julie F (Niece of Resident) published on 21 February 2022 Submitted via Website
Overall Experience

My Aunt was admitted to Abbeywood at Lunchtime on Christmas Eve 2021 after a stay at hospital. It was a flurry of activity for me trying to get clothes sorted plus sorting out everything for our family Christmas Day. I was contacted by a member of staff at the home who was so reassuring. Very helpful talking me through the procedures in place at the home and reassuring me my Aunty was all fine and settling into the home. She was there more due to needing to convalesce than anything else. Needing building up after a few traumatic weeks for her. She was assigned to lovely nurses who made sure she was happy during her stay. They became so fond of her and she likewise became good friends with them. Communications during her stay were fantastic. The home was spotlessly clean. Food she told me was lovely but most of all she sang the praises of all the staff. She has returned home a new person and is singing the praises of the nursing home. Thank you for the care given to her. Fantastic staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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