Abbey Wood Park Nursing Home

Aintree University Hospital, Longmoor Lane, Liverpool L9 7LQ
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9.9 61 Reviews
  • Abbey Wood Park Nursing Home, Liverpool
Abbey Wood Park Nursing Home provides its residents with the highest levels of nursing and palliative care.

Each individual resident is seen as part of one big family. Staff genuinely care for the happiness and well-being of those in their care and actively support each resident to lead the life they want.

Residents are encouraged to make their own choices, whether it is about daily life or the care they receive.

The home comprises 39 fully furnished, ensuite bedrooms which residents are welcome to personalise. Further, residents benefit from a large lounge and a large dining room, an activities room and much more.
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Care Provided by Abbey Wood Park Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Abbey Wood Park Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Abbey Wood Park Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Abbey Wood Park Ltd
  • Privately Owned

Person in Charge

  • Susan Cullen (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (37)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • The home adapt a protected mealtimes policy, no visits at the times of 12.00-13.00 and 16.00-17.30

Abbey Wood Park Nursing Home Reviews (61)

9.9

Abbey Wood Park Nursing Home has a Review Score of 9.9 (9.884) out of 10, based on 46 reviews in the last 2 years.
Over all time Abbey Wood Park Nursing Home has 61 reviews.

Overall Experience
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Reviewer Connection to Abbey Wood Park Nursing Home
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Total of 61, showing 41-60
Review from Carol O (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad moved to Abbey Wood Park Nursing Home in February this year. We are very happy with the care he is receiving from both the nursing staff and carers. They show him love and care and nothing is too much trouble. It is a very happy environment and the manager and her team should be applauded.
Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing HomeThank you for your lovely comment your dad is a pleasure to care for.
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Review from Mark J (Son of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having looked after my dad for over 3 years at home I was extremely apprehensive and resistant to him going into a home. However, from day 1, the staff have been absolutely fantastic and made me feel much more at ease with him being there. My dad has quite high behavioural needs but the level of care
and enthusiasm from the care and management staff is amazing and really helped my dad settle very quickly. We as a family couldn’t be more grateful to them.
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Review from L P (Daughter of Resident) published on 19 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Abbey Wood now for about 10 months, the level of care he receives is fantastic and the manager and her team go above and beyond for residents and their families, it’s daunting having to put a loved one in care, however, I feel completely at ease with Dad being here as I know he is
well looked after.
We visit Dad every day and nothing is ever a trouble for the staff!
Can’t thank them all enough and I would 100% recommend Abbey Wood should you ever need it for a loved one.
Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing HomeThank you for your lovely comment your dad is a pleasure to care for, and thank you from the manager and team.
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Review from Ada H (Sister of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From what I've seen of Abbey Wood Park Nursing Home management and staff do their very best to make the residents comfortable, content and happy. Staff are so obliging when you visit and the place is very clean.
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Review from D S (Son of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Abbey Wood team have been continuously caring and approachable. Nothing seems too much for them to help enrich my relative's life.
The manager is also very helpful and approachable and happy to discuss issues and help with decisions.
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Review from Valerie R (Sister of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister had the best care in Abbey Wood. We were always made welcome on our visits. The staff are amazing so kind and caring. Always available with up-to-date information. Cannot fault them at all. The food is good and always well-presented.
Entertainment etc. was really good during 2023. Well done
to all.
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Review from S S (Partner of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and tidy care home.
Residents well looked after.
Staff lovely.
Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing HomeThank you for your lovely review; we strive to give the best experience to your loved one and also be a support to families. I will pass on your kind words to the team.
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Review from M B (Wife of Resident) published on 21 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in Abbey Wood for the last three months, he has settled in well. The staff are amazing, lovely, caring people. I feel much better in myself knowing he is getting the care he gets at Abbey Wood.
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Review from J E (Daughter of Resident) published on 8 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum moved to Abbey Wood Park Nursing Home in Feb 2022. She had been in hospital for a few months prior to this after an unsatisfactory stay in a previous care home. She had been unable to return home due to her needs.
We were apprehensive about the move due to our previous bad experience. We
were unsure what to expect. From the moment we met the manager and team, we knew Mum was in safe hands. All the staff are very caring, friendly and kind. The staff go above and beyond to make it a nice environment to live in with lots of things going on. All individuals and their likes and dislikes are catered for.
In January 2023 my dad also moved in. It’s great that they can spend time together. The staff make a big effort to enable this.
We now have total peace of mind knowing that they are well cared for. Thank you to all who work here. Very well-managed care home.
Reply from SUSAN CULLEN, Registered Home Manager at Abbey Wood Park Nursing HomeThank you for your lovely review, it is so heart-warming to watch your mum and dad together and happy.
Kind regards.
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Review from Linda H (Wife of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into Abbey Wood for a short time with dementia. The love and care all the staff gave him and myself and my 2 sons was amazing. Nothing was too much trouble for them. Even making up a reclining chair for me to sleep in next to my husband meant so much to me as I didn't want to leave him.
When he passed away, a young carer (male) came in, he bowed to my husband and put his hand across his chest in prayer. I will always remember that moment.
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Review from Marie M (Daughter of Resident) published on 29 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are extremely delighted with the care, attention and support Dad receives from Abbey Wood Park Nursing Home. We took considerable time trying to find a suitable home for Dad and we are delighted to have chosen Abbey Wood as Dad is very happy and settled there. The staff are very friendly
and welcoming and cannot do enough for residents and families. We would highly recommend this care facility which provides great care, is fun, clean and has a spacious well-maintained environment. They take pride in their work and arrange lots of events and experiences for all in their care - when possible.
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Review from Paula H (Daughter of Resident) published on 21 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was transferred here after a four-month stay in the hospital after a fall resulting in a broken hip. My mum sufferers from vascular dementia/Alzheimer's. The care and compassion my mum has received are excellent, consistent and kind.
First class.
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Review from M M (Granddaughter of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan has been at this care home since August. She had come from another care home where she, unfortunately, had a fall and broke her hip and ended up in hospital. The hospital were trying to move her to other care homes, saying we did not have a choice and were moving her regardless. We had viewed
other care homes but we did not like the standards there. We viewed Abbey Wood Park after being recommended by the hospital to try and get my nan in here. Since my nan has been there the staff have been lovely, she is always happy being looked after. The Manager is always around on the floor and strives to help in any way she can. Thank you so much!
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Review from S R (Wife of Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Twelve days ago my husband moved into Abbey Wood Park Nursing Home. This difficult time for us was eased by welcoming and supportive staff. Over this short time, management and staff understand his health and care needs and he is given attentive one-to-one support. He is treated with dignity, respect
and the care he is receiving is exceptional. The atmosphere is bright, the environment clean and safe. Plus he enjoys the food! Thank you Abbey Wood Park Nursing Home. Our family appreciate the care you are giving.
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Review from Jo C (Daughter-in-law of Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This nursing home is outstanding. The care and love that they give to my mum-in-law is second to none. They treat her and us with dignity and respect and do everything they possibly can to make the whole experience a joyful one. We are involved and updated regularly and it feels like being part of an
extended family. All of the staff from the manager, office team, and the truly dedicated care and nursing staff work so very hard and do so with a smile on their faces and with kindness at all times. Thank you for all that you do.
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Review from Marian S (Friend of Resident) published on 15 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about the care my friend has received since being admitted to Abbey Wood Park Nursing Home a few weeks ago. He had been through some traumatic experiences over the past 18 months and was seriously neglected in his previous nursing home. I have seen a significant transformation
in the overall approach to his complex needs. He has no mobility and is, therefore, unable to engage in any activities - however, the rating for everything else, in my opinion, is excellent. The management of this nursing home is on another level. Many thanks!
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Review from C S (Daughter of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent, caring and understanding are the main words I would use when we needed to find another nursing home for my mother. Transition from an upsetting situation to being settled into Abbey Wood Park Nursing Home was made so much easier from the professional and caring staff.
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Review from Julie F (Niece of Resident) published on 21 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt was admitted to Abbeywood at Lunchtime on Christmas Eve 2021 after a stay at hospital. It was a flurry of activity for me trying to get clothes sorted plus sorting out everything for our family Christmas Day. I was contacted by a member of staff at the home who was so reassuring. Very helpful
talking me through the procedures in place at the home and reassuring me my Aunty was all fine and settling into the home. She was there more due to needing to convalesce than anything else. Needing building up after a few traumatic weeks for her. She was assigned to lovely nurses who made sure she was happy during her stay. They became so fond of her and she likewise became good friends with them. Communications during her stay were fantastic. The home was spotlessly clean. Food she told me was lovely but most of all she sang the praises of all the staff. She has returned home a new person and is singing the praises of the nursing home. Thank you for the care given to her. Fantastic staff.
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Review from L F (Daughter of Resident) published on 4 November 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Avoid at all costs. My mum experienced two unexplained falls out of bed. One resulting in a head injury with a wound to the left eyebrow resulting in going to A&E. Mum also suffered two unexplained skin tears on her right shin, both within a week. An ambulance was called for on three separate occasions,
she was taken to A&E. She has advanced dementia and the first time was sent on her own. When I got to the hospital my mum was extremely distressed. I asked the care home manager why mum was sent on her own and she said it was because of covid. I had to point out that people with dementia are allowed one person with them when they are taken to the hospital. On the second and third occasions, they tried to send her again unaccompanied! The second time the staff thought she had had a stroke, in fact, it was dehydration and a urine infection!
The staff were very nice individually but couldn’t work as a team. Poor communication between staff with regard to residents care needs. If you value your loved one do not put in here.
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Review from Harry M (Son of Resident) published on 23 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
On behalf of my mam, she was very happy with the care she received and had no complaints. Regarding myself, when I rang up they were very obliging and explained things to me about mam. I believe no one can pass comment, only the patient, and mam felt safe.
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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Abbey Wood Park Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Abbey Wood Park Nursing Home is calculated as follows: ( (511 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 542 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Abbey Wood Park Nursing Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Abbey Wood Park Nursing Home to verify any information. View our terms and conditions. Abbey Wood Park Nursing Home has an Enhanced Service - more info.