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- Droitwich Mews Care Home - Avery Healthcare







Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.
Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.
Specialising in dementia care, the home includes a dedicated floor for memory...
Care Provided by Droitwich Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are based on dependency of our residents.
The price(s) shown are provided by the care home. Contact Droitwich Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Droitwich Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Hannah Atkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- open for visitors 24 hrs
Parking
- Carpark on site x1 disabled spaces
Droitwich Mews Care Home - Avery Healthcare Reviews (132)
Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.841) out of 10, based on 36 reviews in the last 2 years.
Over all time Droitwich Mews Care Home - Avery Healthcare has 132 reviews.
Excellent service throughout Moms stay. The staff were all so caring and very switched on to everything Mom was doing and caring throughout the day. Communication was excellent. Also, I always felt assured that Moms best interests were at heart.
Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear such kind words about our home and that your Mom enjoyed her stay with us; we really appreciate the positive feedback. Our staff team go above the standards daily to deliver an exceptional level of care to all residents daily and cater for all individuals needs. Best wishes.
Compared to other care homes we had looked at for our mother with advanced dementia, it was clear the Droitwich Mews would serve mother's needs best. It is brand new with inviting rooms and lounges, the staff are all lovely and the atmosphere relaxed. Mother is well-occupied with the garden and crafts. Despite COVID visiting restrictions we feel well connected and informed. We are very confident of Mother receiving high-quality care in a stunning environment.
Thank you for taking the time to review Droitwich Mews Care Home. It is a true pleasure to have your mother stay with us here at Droitwich Mews and we are delighted to hear how well she has settled into her new home. Our highly trained staff team go above the standards each day to provide an...
Very happy with room, staff and facilities. Settled
Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear how satisfied you are with our home and that you are happy/settled in the loving community that we create. Best wishes
Friendly staff, good communication, lovely facilities, very caring and welcoming. My father has settled in very well.
Thank you for taking the time to review Droitwich Mews Care Home and your kind feedback. Our highly trained staff team go above and beyond each day to provide an exceptional level of care, whilst creating a loving care community for all our residents. We are delighted to hear how satisfied you are with our home and that your father has quickly settled into his new surroundings. Best wishes Rachel.
My father-in-law has settled in very well and seems to be in a safe, caring environment.
Thank you for taking the time to review Droitwich Mews Care Home. Your feedback is truly invaluable to us and our staff team who go above and beyond to ensure all our residents receive an exceptional level of care. We are delighted to hear that your father-in-law has quickly settled into the loving community that we create. Best wishes Rachel.
After being very poorly in hospital for over two weeks Dad initially went to Droitwich Mews for respite care where the staff have been wonderful from the very start and handled his discharge from hospital into the home and took all the pressure off us at what was a hugely emotional and stressful time.
My sister and I knew it would be just right from our first visit and pre-assessment meeting With lovely staff excellent facilities great food a brilliant choice of activities and a superb care team!
Dad has settled in there so well. He loves his room and says it’s like being in a 5-star hotel! We could not ask for anything better for him. He has absolutely everything he needs to continue enjoying & living a full life safely and happily and being so very well cared for we’re very grateful.
Thank you for taking the time to review Droitwich Mews Care Home. It is extremely important to us as a team that we provide a high standard of service from the very beginning of the admission process. We are very keen to ensure that we share the journey with our residents and their families every...
Droitwich Mews is an excellent care home for Pop, more than we could have imagined or hoped for. Pop absolutely loves it there, which is a huge comfort to us as a family. Pop calls it his new home, which is extremely comforting to me and my family. Knowing he is content, safe and cared for means the world! Initially Pop was staying for respite care following hospital discharge, but now, so content he has decided to reside there, live out his life there, a huge surprise as we never thought he would leave his precious family home. The staff are understanding, informative, and considerate to us as a family, very welcoming and friendly. I would highly recommend Droitwich Mews.
Thank you for taking the time to review Droitwich Mews Care Home. It is a true pleasure to have your pop as part of our loving care community and we are delighted to hear that the exceptional level of care he receives gives you the peace of mind you and your family deserve. We are thrilled to hear that you would highly recommend Droitwich Mews for those who are seeking care. Best Wishes, Ryan.
My parents moved into Droitwich Mews several weeks ago and have been gently settled in by caring and friendly staff. Mum and Dad are comfortable, warm and very well fed! The staff are always ready to respond to any concerns the family might have with a positive and helpful attitude. They are willing to "go the extra mile" for both my parents!
Thank you for taking the time to review Droitwich Mews Care Home and for your lovely feedback. Our highly trained staff team are delighted to hear how satisfied you are with our home and the dedicated care/attention provided to all our residents. We are so pleased to hear that your parents soon...
The staff have been and are constantly excellent - doing everything they can to help my parents settle in and be comfortable. The facilities are fantastic, and the catering is amazing - both of my parents say the meals are delicious.
Thank you for taking the time to review Droitwich Mews Care Home and for your lovely feedback. Our highly trained staff team go over and above the standards to ensure every resident feels at home/welcome in the loving community that we create. It is a true pleasure to have your parents stay with us. Best wishes.
It was an excellent experience. Excellent facilities. Food and staff were excellent. I could only stay for respite care because of the price. Good staff communication with me who is visually impaired. Information in Braille - everything - activities, menu, timetables would be helpful.
Thank you for reviewing Droitwich Mews Care Home. We are so delighted to hear that you had such a positive experience with our home and staff team. It was a true pleasure to have you stay with us for your respite care. Best Wishes, Ryan.
The care that was given to my father was exemplary. The whole team worked well together and communication was of the highest order. The administration was slick and responsive. The area of the care home is on a well-used road with lots to see and the gardens and environs of the home are very good. There were activities organised on a regular basis and well selected for the ability of each of the residents. The food had very good reviews from my father who could be a bit fussy about his food at times. My father was a very independent person and felt a high level of pride at being so, the staff were fantastic at allowing him to be as independent as he was able to be but ensuring he was well looked after. My father fell ill and during this time, he got fed up and said he wanted "To go home". When asked what he meant he said back to Droitwich Mews! I can think of no higher recommendation.
Thank you for taking the time to review Droitwich Mews Care Home and for your kind words. The well-being and safety of our residents is always our top priority and our highly trained staff team ensures to exceed the standards of care on a daily basis. They will be delighted to hear how satisfied you are with the home and the care your father has received. Best wishes.
Since moving to Droitwich Mews back in October 2020 I have seen Mum and Dad get steadily happier and healthier. Through unprecedented and difficult times the staff haven't stinted in their efforts to make every day stimulating and interesting. They focus on understanding my parents' - their backgrounds, their needs and preferences and go all out to meet those needs. From the fabulous food, to lifetime favourite movies in the cinema room or tracking down the perfect chiropodist, nothing is too much trouble. With nicer weather my Dad is getting ready for gardening and the team are helping him stock the potting shed! Covid has been a preoccupation and transmission control rules have been fastidiously implemented, putting residents safety absolutely at the top of their priorities. Their rules have gone beyond the minimum and we have been confident that Mum and Dad have been protected. When normal visiting hasn't been possible then full use has been made of virtual meeting facilities.
Thank you for taking the time to review Droitwich Mews Care Home. It is a true pleasure to have both of your parents stay with us at Droitwich Mews and it is so great to hear how satisfied you are with the highest quality of care your parents are receiving. The well-being and safety of our...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 18 Mar 2025
A lifetime of memories, a dream she thought was lost, and a journey that brought it all back. Droitwich Mews Care Home has made a resident’s deeply personal wish come...
There are no upcoming events for Droitwich Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Droitwich Mews Care Home - Avery Healthcare.
Meet the Team (8)

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.
Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.
I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Ellie is our Deputy Manager at Droitiwch Mews and has built her career through dedication and hands-on experience across the care sector. She began in domiciliary care, where she spent three years supporting people in their own homes, before gaining a further three years of valuable experience working alongside the NHS. Ellie went on to complete her Nursing Associate degree in Adult Nursing, qualifying in 2025. That same year, she joined Droitiwch Mews as a Unit Manager and, through her commitment and leadership, quickly progressed to Deputy Manager in 2026. Ellie loves every aspect of her role and particularly enjoys the variety that each day brings. She cares deeply about our residents and consistently brings professionalism, compassion, and a strong commitment to delivering the highest standards of care, which truly shines through in everything she does.

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Meet Linda – Our Amazing Admin Manager
With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

Meet James – Our Dedicated Head Chef
With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.
James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

I began my journey by first caring for my parents, particularly my mother, at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. COVID came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this that I heard about Droitwich Mews. I offered to support the home with raffle prizes, etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant. I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home, and I am proud to be a part of it.

Meet Franca – Our Exceptional Senior Carer
Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.
Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.
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