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- Droitwich Mews Care Home - Avery Healthcare







Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.
Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.
Specialising in dementia care, the home includes a dedicated floor for memory...
Care Provided by Droitwich Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are based on dependency of our residents.
The price(s) shown are provided by the care home. Contact Droitwich Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Droitwich Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Hannah Atkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- open for visitors 24 hrs
Parking
- Carpark on site x1 disabled spaces
Droitwich Mews Care Home - Avery Healthcare Reviews (132)
Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.841) out of 10, based on 36 reviews in the last 2 years.
Over all time Droitwich Mews Care Home - Avery Healthcare has 132 reviews.
My mother has been with Droitwich Mews since April 2022. I am very happy with the way which my mother is treated and very well looked after. The staff are always friendly, polite and professional. The rooms are kept clean and tidy.
Thank you very much for your kind words and for taking the time to share your feedback.
We are delighted to hear that you are happy with the care and support your mother has received since joining Droitwich Mews inApril 2022. Providing a safe, caring and welcoming environment for our residents...
We have been very impressed with the team at Droitwich Mews who provide excellent and personal tailored care with great understanding of each individual resident. The home is comfortable, well presented and maintained - a lovely place to live and visit and you can be sure of a warm, friendly greeting on arrival. Our mum had some challenges on arrival but the team have been flexible and helpful in finding the right care for her. Thank you all, the whole team. We now have some peace of mind!
We're truly delighted to hear that you've had such a positive experience with the team at Droitwich Mews. It means a great deal to us that you feel your mum is receiving personalised care that reflects her individual needs and that you've...
The welcome card and fruit were a lovely touch. All the teams were excellent, friendly, efficient, professional, nothing too much trouble. The food was excellent: presentation, quality and choice. Facilities were good (I would have liked an exercise bike). Wouldn't hesitate to recommend it. In the words of Arnie, "I'll be back".
Thank you also for the suggestion regarding an...
I have been at Droitwich Mews for nearly two years now. I have met some wonderful people in the home. The carers are wonderful also, and I feel very safe in their hands. The activity team are very good and keep everyone busy. I can and will always recommend the home to anyone, it is truly lovely. I feel very lucky.
We're delighted that you feel safe, supported, and part of a wonderful community. Our team works hard to create a warm and engaging...
Droitwich Mews Care Home is excellent in every aspect, the staff are very kind, approachable, friendly, and I am very happy with the care they provide for my sister.
Thank you so much for your kind review. We're delighted to hear that you are happy with the care your sister receives at Droitwich Mews Care Home. Our team work hard to create a warm, friendly, and supportive environment for both residents and their families, so it means a great deal to know that...
I'm always so impressed with this wonderful care home - Droitwich Mews - as the staff are very caring and always cheerful and helpful. Nothing is too much trouble and they make a huge effort with the activities available to residents and the general calm ambience in the home. All the staff should be congratulated on the fantastic job they do every day. They are an absolute credit to their profession.
Thank you so much for your kind words. It truly means a lot to the whole team at Droitwich Mews to hear such positive feedback. We're very proud of the caring and cheerful atmosphere our staff create every day, and it's wonderful to know that their efforts with activities and supporting residents...
One year on and I am still so pleased that I chose Droitwich Mews for my dad. The whole team are totally dedicated and always cheerful, even when times are testing! The staff not only care very well for their residents but they also support and involve the relatives too. There is always a warm welcome for visitors and Droitwich Mews now feels like my second home.
Thank you so much for your kind and thoughtful feedback. It truly means a great deal to the whole team.
We are delighted to hear that Droitwich Mews continues to feel like the right home for your dad, and that you feel welcomed and supported whenever you visit. Our team works very hard to create...
The care and kindness have been wonderful. The staff all do everything they can to help.
Thank you so much for your kind words!
Were truly grateful you took the time to share your experience. It means the world to our team to hear that the care and kindness made a difference. Our staff work hard to support everyone in any way they can, and your feedback is a wonderful encouragement to them.
Were so pleased we could be there for you.
My wife has only been resident for 3 months and assessments have been based on early impressions.The staff and management have been welcoming and friendly.The food has been excellent and a lunch box was provided when my wife had to go for a scan at hospital.
Thank you very much for your kind review and for sharing your experience so far. We're delighted to hear that your wife has felt welcomed by our staff and management, as creating a friendly and supportive environment is very important to us. Thank you again for your feedback and for placing your trust in our team. If there is ever anything more we can do, please don't hesitate to let us know.
My mother has been a resident for 4 years and every time I go to visit her I find the staff very friendly and helpful. They have a lot of activities which are great for the residents as they all light up when there is a sing-along.
Thank you so much for your kind review. It truly means a lot to us to hear that your mother has had such a positive experience over the past four years. We're delighted that you find our team friendly, helpful and creating a warm, welcoming environment for both residents and their families is...
Overall, we are very pleased with mum's care. The care staff are all lovely and mum is very fond of them. We are aware that measures are in place to improve the experience for visitors too! The car park being lined has made a massive difference. Also, the re-arranging of the bistro area, with another table added, and a seperate cake and juice station. One area that needs addressing is the huge trees which border the houses. Mum's room is noticably gloomier with daylight being overshaowed by their size and overhang!!
We're glad the recent improvements to the car park and bistro area have made a positive difference for visitors. Thank you also for raising the...
Excellent friendly care home. Wonderful facilities and lots of varied activities that include everyone. Lovely caring staff and nothing is too much trouble. My Mum feels safe here and enjoys everything that she participates in.
We're really pleased to hear that your mum feels safe, happy, and included here-that means everything to us. It's lovely to know she enjoys the activities and that you've felt the warmth and dedication of our team. Our staff work hard to make...
Went to visit my mum on Saturday walked in to the sound of music and there was a Elvis - Tribute singing in the garden room. I walked in to see all of the residents having such a lovely time. My mum was enjoying herself too was so nice to see a very warm + welcoming afternoon for the residents. The home always has a very warm and welcoming atmosphere so lovely!!!
We're delighted to hear about your visit and how much you and your mum enjoyed the afternoon. The Elvis tribute was a real hit, and it's wonderful to know it brought so much joy to the residents. Creating warm, welcoming moments...
My mother entered Droitwich Mews over 2 years ago having been widowed after 60+ years of marriage, needing company and care. It took a leap of faith to give up a home after 40 years and we were understandably a little nervous about such a major transition. We were welcomed so very warmly, helped with getting mum settled. Immediately the worry around medication, food, cleaning, laundry and general socialisation was lifted. Droitwich Mews was built around 5 years ago and offers all the modern convenience you would expect but also offers a warmth and friendliness as you enter that is so very important when considering options for an elderly parent. The home has engaged a team of wonderful staff from carers to reception, housekeeping, laundry, well-being and maintenance staff. They have become like family, being there for all of us when mum isn't too well and we have huge confidence in their capacity to care for her. A top notch team who deserve our thanks.
It means a great deal to know that our team has been able to support your mother with warmth, care, and...
My Mom has only been residing at Droitwich Mews since mid October 2025. She has settled in very well and is really happy in her new home. The staff are friendly and have made her very welcome. She has made a number of new friends and enjoys participating in the activities with them.
Thank you for taking the time to share your feedback. We're really pleased to hear that your mom has settled in well since joining us in October and that she's happy in her new home at Droitwich Mews. It's lovely to know she's made new friends, enjoys the activities, and feels welcomed by our...
The rooms are spacious and nicely furnished and are kept to a high standard.
There is a lovely variety of food on offer for residents and always alternatives if there's something you don't fancy.
On mum's birthday we had an afternoon tea with the family in one of the communal rooms and the kitchen made a fabulous birthday cake, and they put decorations up for her.
They also made her wish to be a police officer for a day come true too, with the help of the local station, taking her on a tour and out in a patrol car!
There's always activities going on and music playing and the residents get taken out to local garden centres etc for coffee.
The staff are always friendly, helpful and accessible and the place has a genuinely happy vibe and lovely feel about it.
As a family, we are very pleased to have found such a great home for mum with her needs now.
We're delighted to hear that your mum has been so happy and well cared for during her year at Droitwich Mews.
It's especially lovely to hear about how your mum's birthday was celebrated. Being able to share afternoon tea with family,...
Mom came into the home in October 2025 after losing Dad . She was made to feel very welcome straight away & settled in very quickly . All staff are very friendly they make you feel part of a big family . The rooms are excellent, Mom likes the activities & the food is very good . Her great grandchildren think it's just like an all inclusive hotel . Mom is very happy & I would highly recommend the home .
We are truly honoured that your mom joined us during such a difficult time, and we're so pleased to hear she felt welcomed and settled in quickly. Creating a warm, supportive environment where residents and their families feel...
Mum has been at Droitwich Mews care home now for over 2 years. In that time she has received a very high level of care. Every worry or query I have had has been dealt with compassion and action. Mum is very happy and really feels safe and secure and always keen to return after a trip out! She loves the activities and events that they run and feels very involved. She also loves the food, probably a little too much!! I would recommend this home to anyone looking for a caring and safe place for their loved one.
Thank you so much for your lovely words. We're delighted to hear that your mum feels happy, safe, and well cared for at Droitwich Mews. It means a lot to our team to know that she enjoys the activities, events, and food and that you feel supported too. Your recommendation truly means the world to us. We'll make sure to share your kind feedback with all our staff.
Dad sadly passed away after 4 or 5 days of illness. The level of care for dad and me has been amazing at this tough time, but has always been so for dad throughout his 9 month residency, even though he could take up a lot of time. I have nothing but good things to say about all the staff. Thank you...
Thank you so much for your kind words during such a difficult time. We are truly sorry for your loss and are honored to have cared for your dad during his time with us. It means a great deal to know that you felt supported and that our team made a difference in both your lives. Your appreciation...
NB have given rating of 5 for food, but frankly I do not know as I have not eaten there.
Thank you so much for taking the time to share your experience and for your kind words about our care home. We're delighted to hear that your father has settled in well and that you've been pleased with the care and attention from our team so far. We're also glad you've noticed and appreciated the...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 18 Mar 2025
A lifetime of memories, a dream she thought was lost, and a journey that brought it all back. Droitwich Mews Care Home has made a resident’s deeply personal wish come...
There are no upcoming events for Droitwich Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Droitwich Mews Care Home - Avery Healthcare.
Meet the Team (8)

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.
Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.
I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Ellie is our Deputy Manager at Droitiwch Mews and has built her career through dedication and hands-on experience across the care sector. She began in domiciliary care, where she spent three years supporting people in their own homes, before gaining a further three years of valuable experience working alongside the NHS. Ellie went on to complete her Nursing Associate degree in Adult Nursing, qualifying in 2025. That same year, she joined Droitiwch Mews as a Unit Manager and, through her commitment and leadership, quickly progressed to Deputy Manager in 2026. Ellie loves every aspect of her role and particularly enjoys the variety that each day brings. She cares deeply about our residents and consistently brings professionalism, compassion, and a strong commitment to delivering the highest standards of care, which truly shines through in everything she does.

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Meet Linda – Our Amazing Admin Manager
With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

Meet James – Our Dedicated Head Chef
With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.
James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

I began my journey by first caring for my parents, particularly my mother, at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. COVID came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this that I heard about Droitwich Mews. I offered to support the home with raffle prizes, etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant. I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home, and I am proud to be a part of it.

Meet Franca – Our Exceptional Senior Carer
Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.
Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.
Frequently Asked Questions about Droitwich Mews Care Home - Avery Healthcare
What types of Care is Droitwich Mews Care Home - Avery Healthcare registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Droitwich Mews Care Home - Avery Healthcare have?
There are 70 Single Rooms.
What are the Facilities & Services at Droitwich Mews Care Home - Avery Healthcare?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Droitwich Mews Care Home - Avery Healthcare to the centre of Droitwich?
1.1 mile(s) as the crow flies, distance by road may be significantly further.
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