Droitwich Mews Care Home - Avery Healthcare

Mulberry Tree Hill, Droitwich WR9 7SS
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9.9 121 Reviews
  • Droitwich Mews Care Home - Avery Healthcare, Droitwich
Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.

Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.

Specialising in dementia care, the home includes a dedicated floor for memory care featuring two lounges, a games room and a café where friends and family can gather for tea and cake. The strong relationships established between staff and residents contribute to the home's standing as one of the premier dementia care homes in Droitwich.

Renowned for its friendly atmosphere, Droitwich Mews stands out among care homes in Droitwich. The dedicated team, adorned with warm smiles, welcomes residents daily, creating an ambience of laughter and their commitment to building close bonds fosters a sense of family within the care home community.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1350

These prices are only a guideline, please contact Droitwich Mews Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Person in charge

  • Hannah Atkinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • open for visitors 24 hrs

Parking

  • Carpark on site x2 disabled spaces

Droitwich Mews Care Home - Avery Healthcare Reviews (121)

9.9

Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.884) out of 10, based on 35 reviews in the last 2 years.
Over all time Droitwich Mews Care Home - Avery Healthcare has 121 reviews.

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Reviewer Connection to Droitwich Mews Care Home - Avery Healthcare
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Review from Sandie M (Daughter of Resident) published on 18 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad sadly passed away after 4 or 5 days of illness. The level of care for dad and me has been amazing at this tough time, but has always been so for dad throughout his 9 month residency, even though he could take up a lot of time. I have nothing but good things to say about all the staff. Thank you...
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your kind words during such a difficult time. We are truly sorry for your loss and are honored to have cared for your dad during his time with us. It means a great deal to know that you felt supported and that our team made a difference in both your lives. Your appreciation will be shared with all the staff, your message is a reminder of why we do what we do. Please accept our deepest condolences, and know you're in our thoughts.

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Review from Melvyn P (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Always a warm welcome on entering the home, Staff are very friendly, polite and professional.
Nothing is a problem to the careers or staff members.
The residents are well looked after, well fed and residents are kept clean along with their rooms.
There is all sorts of entertainment for each and every
individual.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your wonderful feedback! We're delighted to hear that you always feel warmly welcomed when visiting the home. It truly means a lot to our team to be recognised for their friendliness, professionalism, and dedication to our residents' wellbeing. We're especially pleased that you've noticed the care we take to ensure residents are well looked after, comfortable, and engaged with activities that suit their interests.Your kind words are greatly appreciated and will be shared with the entire team, it's feedback like this that inspires us every day.

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Review from Andrew M (Son of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Found this care home after a recommendation of another user of the home. Father has been in 6 weeks or so, so early days. Care by staff and home has been great so far. The decor of the home is very nice and the facilities are excellent.
NB have given rating of 5 for food, but frankly I do not know
as I have not eaten there.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for taking the time to share your experience and for your kind words about our care home. We're delighted to hear that your father has settled in well and that you've been pleased with the care and attention from our team so far. We're also glad you've noticed and appreciated the decor and facilities, we work hard to create a comfortable and welcoming environment for all our residents and their families.Thank you as well for your honesty regarding the food rating we completely understand, and if you'd ever like to sample a meal with your father, you would be very welcome. Just let us know when you are visiting and we can book our private dining room for you both. If there's anything we can do to support your father further or if you have any questions along the way, please don't hesitate to reach out.

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Review from Jo G (Granddaughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We as a family have been so impressed with The Mews. My grandpa has severe dementia, and is often confused, but we can see he is happy here. All of the staff are lovely, and always greet him by name and with a smile. There are always activities and we love seeing pictures of him enjoying himself on
the social media page. He has further health conditions too which The Mews keep on top of, and we are kept well updated.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for sharing your lovely feedback. We are truly grateful for your kind words. It means the world to us to know that your grandpa feels happy and comfortable here at The Mews. Our team takes great pride in providing compassionate, personalised care, and we're so pleased that you've felt supported and kept informed. It's wonderful to hear that you're enjoying the updates on social media too, we love sharing those special moments! Thank you again for your trust in us.

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Review from David W (Son of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad is in this home, in the secure Dementia floor. He's been made very comfortable and is well looked after. The home puts on a wide range of activities and has very caring staff. There's actually a piano on the floor which is great as, whilst Dad has lost a lot of memory capacity, he can still
play music. Thank you to all the staff involved.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your heartfelt words. It truly means a lot to us to hear that your dad feels safe, comfortable, and cared for. Music has a remarkable way of reaching people, even when other memories start to fade, and it's incredibly moving to know that he can still find joy and connection through the piano. Those moments where familiar melodies bring comfort and spark something deep within are so special, and we feel privileged to witness them. Thank you for trusting us with his care, and for sharing this beautiful part of his story.

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Review from Beverley F (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a really special place to be, residents are well cared for and much is done to make their everyday living a comfortable, caring and fun experience. As a family Father's Day was a lovely treat. Sandwiches, scones, prosecco, coffee and cold drinks laid out invitingly, it was enjoyed by all. Residents
can be difficult and caring for them is challenging. I cannot praise and thank the staff enough for doing a wonderful job.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your thoughtful and heartfelt review. We're truly grateful for your kind words and are so pleased to hear that you and your family had a lovely Father's Day with us. Our team is dedicated to creating a warm, supportive, and enjoyable environment for all our residents, and it's incredibly rewarding to know that this effort is felt and appreciated. Caring for individuals with complex needs can indeed be challenging, but it's a responsibility we take great pride in. Your recognition means a lot to the staff. Thank you again for your support and encouragement.

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Review from Paul W (Son of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent over and above care and attention to my Mother, her individual needs, her idiosyncrasies and her requests during her room move within the home.
The room is more suitable to Mom's long term care and the home were all too keen to readily suggest, help and make the whole process enjoyable and
seamless rather than daunting to a ninety one year old.
It would be wrong for me to single out praise but I would just to thank all of the staff at the home for the care and qualities they display in putting an arm of comfort around Mom and their continued efforts to always go one better .
Thank you all.
Reply from Sammy Buckley, Customer Service Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your generous and thoughtful review. We're truly touched by your kind words and are so pleased to hear that your Mother's room move was a positive and reassuring experience for her. We understand how important it is to tailor care to each individual, especially during times of change, and it means a great deal to know that this was reflected in her experience.Our team is committed to making every resident feel safe, comfortable, and valued, and your appreciation is a wonderful acknowledgment of their dedication. Thank you again for your trust and support , it really is our privilege to care for your Mum.

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Review from S B (Son of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly, caring staff.
Always putting the welfare of residents first.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your kind words! Were delighted to hear that you've had a positive experience with our team. Our staff are truly dedicated to putting the wellbeing of our residents first, and it means a lot to have that recognised. Your support is greatly appreciated!

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Review from H W (Daughter of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whenever I visit my mother the atmosphere at Droitwich Mews is always cheery and upbeat. The staff always greet me warmly and it's touching to see how they care for the residents. My mother is very happy there and is able to put forward her ideas for trips and activities. She was recently taken on a
trip to a museum and the member of staff supporting the outing went out of her way to take detours that enabled my mother to visit her childhood home and the church she was married in. This was such a thoughtful thing to do and meant so much to my Mum.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your lovely review and for sharing such a touching story about your mum's recent outing. We're absolutely delighted to hear how happy she is at Droitwich Mews and that the atmosphere you experience when visiting reflects the warm, caring environment we strive to create every day. It's always our goal to make each resident feel truly seen and valued, so hearing how a member of our team went the extra mile to include such meaningful stops during your mum's trip is incredibly heart-warming. These personal touches are so important, and we're glad it brought her such joy and special memories. Your kind words mean a great deal to all of us and will certainly be shared with the team. Thank you again for your support and for entrusting us with your mum's care.

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Review from H P (Daughter of Resident) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered Droitwich Mews for a week's respite in 2023. She had struggled with her mobility for some time but, after losing her husband of 60+ years, needed more company and support. After a week's respite, mum quickly made the decision to move in permanently and this has transformed her day to day
life in a way we as her family hadn't dared hope for. She is genuinely nurtured, listened to and treasured by the wonderful staff. The home has excellent facilities as you would expect of a newly built 21st century care home, with a minibus so that residents can get out and about accompanied by the lovely well-being staff. The chef goes out of his way to meet individual requests, and provides wonderful gala buffets. Getting old isn't an easy journey but this home goes over and above in its care for its residents, all of whom are treated with compassion and respect. Well done to all staff at every level, and thank you so much for the love and support you give mum each and every day.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your heartfelt review. We're truly touched by your kind words and delighted to hear how positively your mum's experience at Droitwich Mews has impacted her-and your whole family. It's an honour to be entrusted with her care, especially during such a significant and emotional transition. Knowing that she feels nurtured, listened to, and valued means everything to us. Our team strives every day to create a supportive, joyful environment where residents can feel safe, respected, and genuinely cared for-so your feedback is incredibly encouraging. We're also pleased to hear you've noticed the little touches that matter, from the chef's personal touches to the outings arranged by our well-being staff. It's these things that help make Droitwich Mews not just a care home, but a true community. Thank you again for your generous words and ongoing trust. We feel privileged to care for your mum and will continue to do all we can to support her happiness and well-being.

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Review from S D (Daughter of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a great deal of persuasion my Father eventually agreed to 4 weeks of respite care at Droitwich Mews. After only 2 weeks he had made the decision that he wanted to stay on a permanent basis. Must be good!
He had been living in a sad, lonely black cloud since my Mother died 20 years ago.
I can
honestly say that he is a changed man and I have got my old Dad back again. He has a smile on his face and is enjoying life again. The staff are all wonderful and are doing an amazing job. It's just like one big happy family and it's a pleasure to visit. I know he is safe and well cared for, which is a huge relief for me. Well done Droitwich Mews.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your heartfelt review. We're truly honoured that your father chose to make Droitwich Mews his permanent home, and it means the world to us to hear how much of a positive difference it has made in his life. Knowing that he's smiling again and feeling a renewed sense of happiness is exactly what we strive for every day. Our team works hard to create a welcoming, family-like environment, and your kind words are a wonderful reflection of their dedication. We're also so pleased to hear that you feel reassured knowing he is safe and well cared for. Peace of mind is incredibly important. Thank you once again for your trust and support. We're delighted to have your father as part of the Droitwich Mews family.

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Review from M H (Relative of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Chef and his team provided an afternoon tea in memory of our relative on Tuesday 21st January 2025. All the residents an Salwarpe joined in. The food, setting and ambience was excellent. There were a few emotional moments. My family felt humbled by the care provided for my family member and especially
for this celebration. The Chef provided fabulous afternoon tea. Croissants oozing warm brie and cranberries were a favourite. Please add to the residents menu. Thank you to your team.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare

It sounds like your friend had a wonderful and meaningful celebration at The Mews, surrounded by love and care from the team and everyone involved. The afternoon tea must have been such a special occasion for everyone who attended, especially with the effort put in by the Chef and the team. Moments like these really show the importance of community and the bonds that are formed. Its heart-warming to hear how much care went into making it all memorable.

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Review from Nigel H (Friend of Resident) assisted by family/friend published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dear friend who was a resident at the Mews for 2 years was looked after with love and compassion by the team. Her life was beautifully celebrated at an afternoon tea party on Tuesday 21st January. All the team went above and beyond to make it a very special occasion. The food was fabulous, prepared
by the Chef and his team. It was enjoyed by all the residents, friends and relatives on Salwarpe. Many thanks to all the team at The Mews
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare

It sounds like your friend had a wonderful and meaningful celebration at The Mews, surrounded by love and care from the team and everyone involved. The afternoon tea must have been such a special occasion for everyone who attended, especially with the effort of the Chef and the team. Moments like these show the importance of community and the bonds formed. It's heart-warming to hear how much care went into making it all memorable.

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Review from Isobel M (Sister of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming and smiling. Gentle and caring with residents. Home gives the impression of good management.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your kind review! We're thrilled to hear that you've had such a positive experience with our staff. We take great pride in creating a welcoming, caring environment for our residents, and it's wonderful to know that this has been reflected in your experience. Your feedback is greatly appreciated and encourages us to continue providing the best care possible.

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Review from Anita C (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Droitwich Mews needing urgent respite care when my elderly mum became unwell and couldn't look after my dad. From the first contact with reception to the care staff that visited the house to access him everyone was kind and professional. They put us all at ease at a really difficult time.
Dad stayed over Christmas, the staff made it special for all the residents. They welcomed my mum and the rest of the family when they were working and not with their own loved ones. The home is spotless, beautifully decorated but it's the staff that make it shine.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your kind and thoughtful review. We're so glad we could support you and your family during such a challenging time. It's wonderful to hear that the care team made your dad's stay special over Christmas, and we truly appreciate you recognising their kindness and professionalism. Our staff are dedicated to providing not just excellent care, but also a warm and welcoming environment, so your words mean a lot to us. We're also pleased you found the home to be clean and well-decorated we strive to create a comfortable and caring space for all our residents. Thank you again for sharing your experience with us!

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Review from W P (Daughter of Resident) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum recently celebrated her birthday. We visited her in the afternoon and were made so welcome. We settled in the lounge and we were served hot drinks and a beautiful birthday cake was brought out to mum. Her great grandchildren were also given drinks and played with the selection of board games available
in the lounge. Since moving in six months ago mum has settled really well and is the happiest I've seen her in ages. There is an excellent programme of activities and exercise classes which mum enjoys participating in. The staff are all friendly and nothing is too much trouble. Moving into Droitwich is the best thing mum could have done.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare

It sounds like your mum had a wonderful birthday celebration, and it's heart-warming to hear how well she's settled in at Droitwich Mews. The welcoming atmosphere, thoughtful activities, and caring staff all seem to have made a positive difference in her life. It's so reassuring to know that she is happy and thriving in her new home. What a lovely, supportive environment for her to enjoy her days!

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Review from M S (Sister-in-law of Resident) published on 2 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Things have improved a lot over the last few months. Our relative became a resident at Droitwich Mews in July 2023. Initially, things were very good but then following changes in staff, lack of activities the standard of care deteriorated and it was noticeable in our relatives' behaviour. Over the last
few months, things have improved noticeably and there is a happier buzz around the home.
Reply from Hannah Atkinson, Home Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you for sharing this update. I'm so glad to hear that things have improved at Droitwich Mews, especially after what sounds like a challenging period. It's great that the overall atmosphere and the care have been lifted, and it's always heartening to see positive changes reflected in your relatives well-being. If theres anything more we can do to continue supporting the improvements, please dont hesitate to reach out.

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Review from Amanda J (Daughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into the Mews 18 months ago. I am absolutely delighted with the care and support she has received. In fact I have recommended the Mews on at least 2 occasions. It's not easy visiting mum with dementia but I always walk out with a smile on my face and warmth in my heart knowing that she is
in the best place possible.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your heartfelt feedback. We are truly touched by your kind words and delighted to hear that your mum is receiving the care and support she deserves. It's wonderful to know that we have been able to bring you comfort and reassurance during your visits. Your recommendation means a lot to us, and we are committed to continuing to provide the highest level of care for your mum and all our residents. Thank you for trusting us with her care it's an honour to be a part of her journey.

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Review from R W (Stepdaughter of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely fabulous care home with supportive, friendly and caring staff, not just for the relatives staying here but for the families too. I can't think of anywhere else I would like my stepdad to be it is such a wonderful place.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so very much for your 5-star review. We are so pleased your experience with us here at Droitwich Mews has been so wonderful. We will always continue to ensure to provide the very best care and support for our residents and families.

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Review from J S (Wife of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Droitwich Mews has a wonderful happy atmosphere the moment you enter the front door. Staff are so welcoming, helpful and caring to both residents and family. Nothing is too much trouble.
Reply from Sammy Buckley, customer service manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for your wonderful 5-star review! Were thrilled to hear that you had such a positive experience with us. Our team is dedicated to providing compassionate and personalized care, and it means the world to us to know that our efforts have made a difference.Your kind words motivate us to continue striving for excellence. If theres ever anything more we can do to support you or your loved one, please dont hesitate to let us know.

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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Droitwich Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.884 for Droitwich Mews Care Home - Avery Healthcare is calculated as follows: ( (370 Excellents x 5) + (42 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 415 Ratings = 4.884
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Droitwich Mews Care Home - Avery Healthcare is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (8)

Hannah

Hannah Atkinson

Job Title: Home Manager Joined: 2024

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.


Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.


I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Claire

Claire Whitehouse

Job Title: Deputy Manager Joined: 2024

I have worked in care since I was 18 years old, working in a nursing home in Leamington, I never dreamed at 18 that I would enjoy care as much as I do.


I started as a care assistant and worked my way up to manager and then due to personal circumstances I had to leave management. Again, I have worked my way up from care assistant to Deputy.


I like working in care because just seeing a smile on a resident’s face when they doing what they enjoy is magic, every day is different, and I like it when you can fulfil a resident's wishes, not many people can say but I actually do love my job

Sammy

Sammy Buckley

Job Title: Client Liasion Manager Joined: 2023

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Linda

Linda Armitage

Job Title: Administrator Joined: 2024

Meet Linda – Our Amazing Admin Manager


With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

James

James Dugmore

Job Title: Head Chef Joined: 2020

Meet James – Our Dedicated Head Chef


With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.


James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin

Martin Sullivan

Job Title: Maintenance Joined: 2021

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

Sandra

Sandra King

Job Title: Customer Service Advisor Joined: 2021

I began my journey by first caring for my parents, particularly my mother at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. Covid came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this I heard about Droitwich Mews. I offered to support the home with raffle prizes etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant, and I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home and I am proud to be a part of it.

Franca

Franca Akinmade

Job Title: Senior Care Assistant Joined: 2022

Meet Franca – Our Exceptional Senior Carer


Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.


Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.

Frequently Asked Questions about Droitwich Mews Care Home - Avery Healthcare

What types of Care is Droitwich Mews Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Droitwich Mews Care Home - Avery Healthcare have?

There are 70 Single Rooms.

What are the Facilities & Services at Droitwich Mews Care Home - Avery Healthcare?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Droitwich Mews Care Home - Avery Healthcare to the centre of Droitwich?

1.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Droitwich Mews Care Home - Avery Healthcare to verify any information. View our terms and conditions. Droitwich Mews Care Home - Avery Healthcare has an Enhanced Service - more info.