Droitwich Mews Care Home - Avery Healthcare

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.

Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.

I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Meet Linda – Our Amazing Admin Manager

With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

Meet James – Our Dedicated Head Chef

With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.

James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

I began my journey by first caring for my parents, particularly my mother at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. Covid came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this I heard about Droitwich Mews. I offered to support the home with raffle prizes etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant, and I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home and I am proud to be a part of it.

Meet Franca – Our Exceptional Senior Carer

Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.

Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.