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- Droitwich Mews Care Home - Avery Healthcare







Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.
Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.
Specialising in dementia care, the home includes a dedicated floor for memory...
Care Provided by Droitwich Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are based on dependency of our residents.
The price(s) shown are provided by the care home. Contact Droitwich Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Droitwich Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Hannah Atkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- open for visitors 24 hrs
Parking
- Carpark on site x1 disabled spaces
Droitwich Mews Care Home - Avery Healthcare Reviews (132)
Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.841) out of 10, based on 36 reviews in the last 2 years.
Over all time Droitwich Mews Care Home - Avery Healthcare has 132 reviews.
Lovely residential home, always friendly staff and a relaxed atmosphere. My mum has settled well here and the food and overall environment is to a really high standard.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich Spa and for your amazing 5-star rating. We are delighted to hear that your mum has soon settled into the loving care community that we create, giving you and your family the peace of mind you deserve. Your feedback is truly invaluable to us and our staff team. Best wishes.
Mum came in here two weeks ago. The difference in her appearance and attitude is amazing after two weeks. She is more aware. The staff are amazing and have been very reassuring to me and our family. Thank you for everything you have done.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear that your mum's well-being has improved since she has been a part of our loving care community and you have felt supported as a family. Best wishes, Rachel.
When we needed emergency respite care for my father, the management team at Droitwich Mews Care Home were amazing. They supported us through the process as quickly as anyone could have wished for. The staff are very friendly, helpful and take pride in their caregiving. The food is excellent, the rooms are very clean and to a high standard. The family refer to the home as the 'Droitwich Ritz'. We are very happy that we chose this care home.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of...
I found the home and the staff to be excellent, My friend was very happy at Droitwich Mews Care Home. The other residents were all very friendly and seemed to be well looked after. The facilities in the home were second to none, there was everything you need to be happy there.
Thank you for taking the time to review Droitwich Mews Care Home. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Your feedback is truly invaluable to us. Best wishes, Rachel.
Recently there have been issues with mum's room not being cleaned (staff shortage, priority). Also, the sinks in the kitchenette have been stained. There have been new staff that has led to the level of care standard being reduced. It appears that some need more training on dementia care (lack of understanding of behaviour). I have also noticed that there has not been enough staff present. I appreciate recruitment is ongoing but having been a nurse I also understand that staff shortage can be handled differently.
I would like to take this opportunity to thank you for taking the time to provide us with valuable feedback about the home. I am very sorry to hear that you have not been satisfied with some aspects of the service that we provide, which we will endeavour to share with the team and offer further...
I am very happy with my experience so far. All the staff are very nice and make you feel very welcome and comfortable. There is always access to drinks and snacks which is really good and very tasty.
Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear how satisfied you are with our home and the excellent service provided by our dedicated staff team. We look forward to seeing you on your next visit. Best wishes, Rachel.
I have been very impressed with both place and staff. You always feel that 100% care is being given. Very tidy and clean at all times. I cannot fault anything at all. Can't think of a better place for them to be. Thank you very much.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the excellent service provided by our dedicated staff team. Our housekeeping team take great pride in making the home clean and...
Fantastic staff, premises, care, food and facilities. No complaints. Highly recommend.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Our...
A lovely two-week rest experience which has given me the necessary recuperation. Thank you.
Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear that you enjoyed your respite stay with us, in the loving care community that we create and look forward to welcoming you back at any time should the need arise. Best wishes, Rachel.
Mom stayed at the Mews following her hip replacement. We have been very impressed by the standard of the care and of the Mews. The staff are excellent and work extremely hard. They are always very pleasant and go above and beyond to ensure Mom's needs are met. Mom particularly enjoyed the coach trips out and any activities which she was able to join in. We will definitely be popping back to see everyone in the future. Thank you.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that your mom enjoyed her respite stay with us, in the loving care community that we create, giving you and your family the peace of mind that you deserve. It is lovely to hear that she enjoyed...
Lovely afternoon in a private room for Christmas lunch with mum, grandma, mother in law. Thank you for all your assistance!
Thank you for taking the time to review Droitwich Mews Care Home. We are delighted to hear that you enjoyed your private dining experience with us. We look forward to seeing you again on your next visit. Best wishes, Rachel.
The home is always warm and comfortable. The staff are all excellent and treat Mum with great care and dignity. Great facilities, the food is great and it certainly feels like home. All in all, a lovely home and the perfect place for Mum.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is...
We had a lovely Christmas lunch with Mum in a separate room. The food was very good and excellent service. We will come for a meal again for Mum's birthday.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear that you enjoyed the Christmas lunch with your Mum that was provided by our talented culinary team. We look forward to seeing you again on your next visit. Best wishes, Rachel.
Once again the Droitwich Mews Care Home staff helped me arrange a tea party for my husband's 91st birthday. The private function room was beautifully prepared, and the chef had prepared a lovely selection of sweet and savoury delights which we all enjoyed. It is so nice to be able to use the facilities for the other members of our family to share with my husband. Thank you to everyone that made it possible,
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. It was a true pleasure to help you and your family celebrate your husband's 91st birthday. We pride ourselves on making sure our families feel welcome and included in all the care we deliver and I...
I would like to thank all of the staff at Droitwich Mews Care Home for making the transition from independent living to moving into a supported and caring environment so easy for my mum. They have been so welcoming and supportive. My mum is flourishing, enjoying all the wonderful variety of activities and, of course, the food!
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that we helped your mum undergo a smooth transition from independent living to being a part of our loving care community and that since residing with us she is...
This is our second respite care booking for my mum. A returning customer is the best recommendation. I simply cannot fault the venue, the facilities, the room, the food... all first class but the staff is what makes Droitwich Mews Care Home so special - kind, friendly, professional and diligent in every aspect. My mum has been looked after so well, with kindness, dignity and with great attention to her needs. Thank you all, my family are so grateful. We will see you again soon.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted that your mum enjoyed her respite stay with us and decided to return for another visit. Your feedback is truly invaluable to us and our staff team, who go above the...
Very, very happy with the care and service. Helpful in very difficult circumstances and made a difficult time easier.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our...
So, so helpful. Care has been excellent. Would recommend it to everyone.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Best wishes, Rachel.
Is this the best care home in Droitwich? Probably. Location - ideal. The building is 5 stars. Accommodation is 5 stars. Staff are absolute gems. The food is yummy. Other residents are delightful. Care is outstanding! My relative had a family who loved and cared for him, now my relative has another family that does the same. Thank goodness we chose Droitwich Mews and not our first choice. Well done Droitwich Mews.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are pleased to hear how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our...
This is the closest to heaven on earth. Equivalent to a 5-star hotel stay for either respite or permanent residency but with a homely feel. All the staff and management are considered as good friends and 'where everybody knows your name' - cheers and thank you to all the team at Droitwich Mews Care Home for looking after and caring for my mother. This review is written after 8 months of my mother being cared for and entertained by the finest care home in the UK. Believe me; warm wishes.
Thank you so much for your kind words; the team at Droitwich Mews have been so touched by such a lovely review, and what an amazing comparison 'heaven on earth'; our staff truly are angels. It is an absolute pleasure caring for your mother. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 18 Mar 2025
A lifetime of memories, a dream she thought was lost, and a journey that brought it all back. Droitwich Mews Care Home has made a resident’s deeply personal wish come...
There are no upcoming events for Droitwich Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Droitwich Mews Care Home - Avery Healthcare.
Meet the Team (8)

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.
Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.
I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Ellie is our Deputy Manager at Droitiwch Mews and has built her career through dedication and hands-on experience across the care sector. She began in domiciliary care, where she spent three years supporting people in their own homes, before gaining a further three years of valuable experience working alongside the NHS. Ellie went on to complete her Nursing Associate degree in Adult Nursing, qualifying in 2025. That same year, she joined Droitiwch Mews as a Unit Manager and, through her commitment and leadership, quickly progressed to Deputy Manager in 2026. Ellie loves every aspect of her role and particularly enjoys the variety that each day brings. She cares deeply about our residents and consistently brings professionalism, compassion, and a strong commitment to delivering the highest standards of care, which truly shines through in everything she does.

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Meet Linda – Our Amazing Admin Manager
With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

Meet James – Our Dedicated Head Chef
With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.
James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

I began my journey by first caring for my parents, particularly my mother, at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. COVID came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this that I heard about Droitwich Mews. I offered to support the home with raffle prizes, etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant. I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home, and I am proud to be a part of it.

Meet Franca – Our Exceptional Senior Carer
Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.
Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.
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