Droitwich Mews Care Home - Avery Healthcare

Mulberry Tree Hill, Droitwich WR9 7SS
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9.9 121 Reviews
  • Droitwich Mews Care Home - Avery Healthcare, Droitwich
Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.

Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.

Specialising in dementia care, the home includes a dedicated floor for memory care featuring two lounges, a games room and a café where friends and family can gather for tea and cake. The strong relationships established between staff and residents contribute to the home's standing as one of the premier dementia care homes in Droitwich.

Renowned for its friendly atmosphere, Droitwich Mews stands out among care homes in Droitwich. The dedicated team, adorned with warm smiles, welcomes residents daily, creating an ambience of laughter and their commitment to building close bonds fosters a sense of family within the care home community.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1400
  • RESPITE Self-Funded Residential Dementia Care: from £1400

These prices are only a guideline, please contact Droitwich Mews Care Home - Avery Healthcare to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Good to Know

Person in charge

  • Hannah Atkinson (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • open for visitors 24 hrs

Parking

  • Carpark on site x2 disabled spaces

Droitwich Mews Care Home - Avery Healthcare Reviews (121)

Total of 121, showing 81-100
9.9

Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.876) out of 10, based on 38 reviews in the last 2 years. Over all time Droitwich Mews Care Home - Avery Healthcare has 121 reviews.

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Date Published

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Review from Michael Q (Son of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good organisation to get Mum from the hospital. Took all pressure off the family. Always been very friendly and helpful, allowing visits in difficult times. Mum's health improved greatly and for the first time in her life has had no complaints during her rehabilitation.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that your mum's health has continued to improve since she started her rehabilitation with us, in our loving care community. It is a true pleasure to care for her, giving you and your family peace of mind. Best wishes, Rachel

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Review from James A (Son-in-law of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great Jubilee party with lovely food and entertainment.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that you thoroughly enjoyed the Queen's Jubilee celebrations organised by our talented well-being team. We look forward to seeing you on your next visit. Best wishes, Rachel

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Review from Michael H (Son of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After falling at home and losing all confidence, being at Droitwich Mews has restored his confidence and he is enjoying his time with staff and other residents.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that your father has soon settled into the loving care community that we create, giving you and your family the peace of mind that you deserve. We are also pleased that he is enjoying the company of his peers and staff alike. I will be sure to pass your kind words on to the rest of the team. Best wishes, Rachel.

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Review from P C (Sister of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been extremely happy since coming to this home.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that your sister is happy and settled in the loving care community that we create. Best wishes, Rachel

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Review from J B (Friend of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly welcome and facilities were extremely clean and of a high standard.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. Our housekeeping team take great pride in keeping the home and gardens nice for residents and visitors alike. Best wishes, Rachel.

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Review from R B (Friend of Resident) published on 20 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home with very friendly and helpful staff. Always a welcoming atmosphere, spotlessly clean and really inviting. Cannot find fault with the facility.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear how satisfied you are with our home, our housekeeping team take great pride in keeping the home looking its best for residents, staff and visitors alike. I will be sure to pass your kind words on to the rest of the team. Best wishes, Rachel.

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Review from Zoe B (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loved her time in the care home. The social aspect for her was very important and the residents were so lovely. She made some fantastic friends. The staff were all wonderful, nothing was too much trouble. Food and drink were of a very high standard with three-course meals. A great deal of thought
and planning had been put into activities which were available every day. The care home was done out beautifully and everyone was made to feel at home.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. It was a true pleasure to care for your mum in the loving care community that we create. We are also pleased to hear that the choice of tasty meals provided by our talented culinary team and the variety of activities organised by the well-being team are so well received. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel.

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Review from Rebecca F (Daughter of Resident) published on 12 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having tried three homes previously, this care home is hands down the best one on every level. It is such a relief to know that my dad is happy and cared for. Thank you to all the staff.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that your dad soon settled into the loving care community that we create. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.

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Review from Victoria S (Resident) assisted by family/friend published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have everything I need here. The food is excellent, with choices at every meal. The management and staff are cheerful and helpful and I couldn't wish for better. I am very happy I decided to come here.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. I will be sure to pass your kind words to the rest of the team. Best wishes, Rachel

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Review from Alan S (Son of Resident) published on 24 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After an initial respite stay, my mother has transitioned to a permanent resident. Since her arrival in February 2022, I and my mother have found the staff to be very friendly, attentive and helpful, responding to her needs and requests promptly. The quantity and quality of the food has been outstanding
and a real high point for her. On my visits to the home, I have found all levels of staff to be very accommodating and helpful. Overall, staff interactions have been more familial than institutional.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that your mother decided to make her stay with us a permanent one and is enjoying the choice of tasty meals provided on a daily basis by our talented culinary team. It is a true pleasure to have her living with us in the loving care community that we create. Best wishes, Rachel

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Review from Kathryn G (Friend of Resident) published on 23 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend several times during the two-week respite care. I found the whole experience wonderful. The staff are all friendly and helpful, nothing being too much trouble. The room was impeccably clean and my friend was thoroughly enjoying his time there. He looked relaxed and happy. Thank
you Droitwich Mews Care Home!

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted to hear that your friend thoroughly enjoyed his respite stay with us, in the loving care community that we create and I am pleased to note that it was a positive experience for you when visiting. I will be sure to pass your kind words on to the rest of the team Best wishes, Rachel

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Review from Angela S (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care facility presents as a five-star hotel. Lovely! The amenities are impressive but what makes any establishment a true diamond is the staff. You have thus found some absolute gems! Small criticism - wonder why no one thought it prudent to initially install taller toilets - which would alleviate
the need for awful add ons. Mum is currently in respite but if more permanent would like a dressing table to do her hair and makeup.

Reply from Pam Casey, Home Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you so much for taking the time to review Droitwich Mews Care Home in Droitwich and for your kind words. We are all so lucky to work in such a lovely environment and yes you are right the staff team are absolute gems, who work so hard every day for our lovely residents. We are always more than happy to accommodate any personal preferences that our residents may have, please do feel free to contact me (Home Manager) directly to discuss any requests that your mum may have.

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Review from V H (Daughter-in-law of Resident) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law appears to be happy, comfortable and clean. We are very happy with the care given here.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes, Rachel

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Review from Steven R (Son of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptional. My mother looks the best she has for a long time.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. Your feedback is invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exemplary level of care. I will be sure to pass your kind words on to the rest of the staff team. Best wishes, Rachel

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Review from C D (Daughter-in-law of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's not an easy decision when placing your loved one into care. It has been easier knowing they can have their own belongings around them and the room looks like home. The staff have shown much care for my father-in-law. It has been an extremely difficult time and it has been made easier knowing he
is so looked after.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. I will be sure to pass your kind words on to the rest of the team. We understand that moving a loved one into care can be an overwhelming experience for all parties and therefore we offer our full support in ensuring this process is smooth and stress-free. It is a true pleasure to have your father-in-law living with us as part of our loving care community, giving you and your family peace of mind. Best wishes, Rachel

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Review from C M (Son of Resident) published on 2 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had to put my mother into Droitwich Mews at short notice following several medical events, my father was well enough to look after her.
The staff at the Mews made Mum feel very welcome and looked after her needs.
We hadn’t been able to see Mum for several weeks due to the Covid restrictions,
because my father was in hospital and had to be in isolation.
We informed the Mews that it was my father's birthday in February and would like to share a little bit of a celebration with my mother as neither my father nor I had seen her.
The Mews went out of their way to decorate a room put some glasses and some plates in so we could bring some cakes and some wine for the family and my mum to share it was wonderful to see her.
She looked so good and healthy, I can’t recommend the Mews and their staff enough.
I know Mum is in safe, friendly hands.
Thank you very much.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. I will be sure to pass your kind words on to the rest of the team. We understand that moving a loved one into care can be an overwhelming experience for all parties and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that your mum has quickly settled into the loving care community that we create, giving you and your family peace of mind. Best wishes, Rachel.

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Review from Jo B (Daughter of Resident) published on 23 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my huge thanks to all the staff at Droitwich Mews. It was a worrying time Dad coming out of the hospital and going to Droitwich Mews, initially for respite. The staff and home are excellent, the staff are friendly and welcoming and Dad is being well looked after. I am very pleased
that there are protocols in place regarding visiting that help keep my dad, residents and staff safe. Again thank you to everyone at Droitwich Mews.

Reply from Ryan Farrelly, Marketing Assistant at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your wonderful 5-star ratings. We are very delighted to hear how satisfied you are with our home and the care provided by our dedicated team. It is great to hear how well your father has settled into his new home. We look forward to seeing you on your next visit. Best Wishes, Ryan.

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Review from Ian R (Son of Resident) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my initial visit, I could see that Droitwich Mews was going to be the perfect place for my mother to be. The staff and ambience of the place is absolutely first class. My mom has been at Droitwich Mews for six weeks now and she is very happy and being looked after fantastically which is all I could
have wished for. Thank you to everyone involved at Droitwich Mews.

Reply from Rachel Aran, Marketing Administrator at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are delighted to hear that your mom has quickly settled into the loving care community that we create, giving you and your family peace of mind. Best wishes, Rachel.

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Review from Barbara J (Daughter of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent one week in Droitwich as respite care - with a view to being a permanent resident. Unfortunately, she passed away whilst there but we were so grateful for the care, attention and empathy shown by every member of staff. The accommodation is perfect and the bedrooms are very calm and peaceful.
We cannot fault any part of our experience from our initial enquiry right through to the sad day Mother left Droitwich Mews.

Reply from Pam Casey, Home Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home. We are all really touched by your kind words, our thoughts are with you at this very sad time. Although we only knew Mum and the family for a short period of time, it was a real honour to be part of such a personal time for you all. Best wishes, Pam.

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Review from A C (Daughter of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for a short time before her passing. The whole team of staff were so supportive and understanding of Mum's situation and family wishes. The treatment we all received before, during and after Mum's death was amazing and couldn't have gone more smoothly. Many thanks.

Reply from Pam Casey, Home Manager at Droitwich Mews Care Home - Avery Healthcare

Thank you for taking the time to review Droitwich Mews Care Home and for your kind words. It was a true pleasure to care for your mum and to support the family at this extremely difficult time. Best wishes, Pam.

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Current Review Score: 9.9 (9.876)

Overview of Review Score

The Review Score of 9.9 (9.876) out of 10 for Droitwich Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.876 for Droitwich Mews Care Home - Avery Healthcare is calculated as follows: ( (399 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 451 Ratings = 4.876

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Droitwich Mews Care Home - Avery Healthcare is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (8)

Hannah

Hannah Atkinson

Job Title: Home Manager

Joined: 2024

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.


Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.


I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Claire

Claire Whitehouse

Job Title: Deputy Manager

Joined: 2024

I have worked in care since I was 18 years old, working in a nursing home in Leamington, I never dreamed at 18 that I would enjoy care as much as I do.


I started as a care assistant and worked my way up to manager and then due to personal circumstances I had to leave management. Again, I have worked my way up from care assistant to Deputy.


I like working in care because just seeing a smile on a resident’s face when they doing what they enjoy is magic, every day is different, and I like it when you can fulfil a resident's wishes, not many people can say but I actually do love my job

Sammy

Sammy Buckley

Job Title: Client Liasion Manager

Joined: 2023

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Linda

Linda Armitage

Job Title: Administrator

Joined: 2024

Meet Linda – Our Amazing Admin Manager


With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

James

James Dugmore

Job Title: Head Chef

Joined: 2020

Meet James – Our Dedicated Head Chef


With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.


James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin

Martin Sullivan

Job Title: Maintenance

Joined: 2021

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

Sandra

Sandra King

Job Title: Customer Service Advisor

Joined: 2021

I began my journey by first caring for my parents, particularly my mother at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. Covid came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this I heard about Droitwich Mews. I offered to support the home with raffle prizes etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant, and I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home and I am proud to be a part of it.

Franca

Franca Akinmade

Job Title: Senior Care Assistant

Joined: 2022

Meet Franca – Our Exceptional Senior Carer


Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.


Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.

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