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- Droitwich Mews Care Home - Avery Healthcare







Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.
Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.
Specialising in dementia care, the home includes a dedicated floor for memory...
Care Provided by Droitwich Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are based on dependency of our residents.
The price(s) shown are provided by the care home. Contact Droitwich Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Droitwich Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Hannah Atkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- open for visitors 24 hrs
Parking
- Carpark on site x1 disabled spaces
Droitwich Mews Care Home - Avery Healthcare Reviews (132)
Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.841) out of 10, based on 36 reviews in the last 2 years.
Over all time Droitwich Mews Care Home - Avery Healthcare has 132 reviews.
The carers here are beyond expectations, I could not be treated better. All the staff are wonderful. I cannot fault anything.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care our dedicated staff team provides on a daily basis. Your kind words about our community...
From the moment my 92 year old father agreed to move to Droitwich Mews Care Home from his previous care home, our family have been really impressed with the efficiency and care given to him. The rooms are spacious, the food amazing and the friendly and caring atmosphere of the care staff is the best he has come across. Previously quite sedentary in his life, I called today to discover from the staff that he’s been playing carpet bowls and doing yoga! Unheard of but a very very pleasant surprise. Long may it continue!
Totally overwhelmed by the staff. Nothing is too much trouble. They are friendly and kind. They have given my father respect and care and made him smile again. Thank you.
Thank you for taking the time to review Droitwch Mews Care Home in Droitwich Spa. We are delighted to hear such fantastic feedback about our dedicated staff team. It is a true pleasure to care for your father and we are glad that he feels comfortable and happy again. We look forward to seeing you on your next visit. Best Wishes
Beautiful visit in lovely surroundings. Exceptional staff and care.
Thank you for reviewing Droitwich Mews in Droitwich Spa. We are delighted to hear how satisfied you are with our home. I will be sure to pass on your positive feedback to the rest of the team. We look forward to seeing you on your next visit. Best Wishes.
Coffee in the garden was lovely.
Thank you for reviewing Droitwich Mews Care Home in Droitwich Spa. Your feedback is very invaluable to us. You are welcome back anytime for a coffee and visit.
Fab day for Mum and all celebrating the Jubilee. The staff put on a fab event with food and music.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that you enjoyed celebrating the Queen's Jubilee with us in the loving care community that we create. We look forward to seeing you on your next visit. Best wishes, Rachel.
My mother has been here for three months and seems very happy for someone who never wanted to leave home. Everyone working at the home is very good and Mam seems to be enjoying life here.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and...
Absolutely marvellous. The staff are superb. Could not be better!
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the exceptional level of care provided on a daily basis by our staff team. I will be sure to pass your kind words on to the rest of the team. Best wishes, Rachel.
The care and support my mother has received since moving into Droitwich Mews Care Home have been excellent. The staff have been very caring and helpful and have always tried to help.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear how well your mother has settled into our loving care community, giving you and your family the peace of mind you deserve. Thank you so much for your kind words and for sharing the positive...
What a beautiful place! My friend looked relaxed and is happy with his care.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our home and the care that your friend receives. Best wishes, Rachel
The staff always work really hard to help my mother-in-law to settle in and feel secure.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go above the standards on a daily basis to provide an exemplary level of care. We are delighted to hear how satisfied you are with our home. It is a true pleasure to care for your mother-in-law. Best wishes, Rachel
First impression: very good with welcoming reception. All the staff, without exception, were exceptionally friendly, all of them referring to the residents by name and knowing them personally. Although my visit coincided with the Jubilee celebrations with a superb buffet for everyone, it is clear that the food is of a very high standard for all meals.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. I will be sure to pass...
Very good organisation to get Mum from the hospital. Took all pressure off the family. Always been very friendly and helpful, allowing visits in difficult times. Mum's health improved greatly and for the first time in her life has had no complaints during her rehabilitation.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that your mum's health has continued to improve since she started her rehabilitation with us, in our loving care community. It is a true pleasure to care for her, giving you and your family peace of mind. Best wishes, Rachel
Great Jubilee party with lovely food and entertainment.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that you thoroughly enjoyed the Queen's Jubilee celebrations organised by our talented well-being team. We look forward to seeing you on your next visit. Best wishes, Rachel
After falling at home and losing all confidence, being at Droitwich Mews has restored his confidence and he is enjoying his time with staff and other residents.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that your father has soon settled into the loving care community that we create, giving you and your family the peace of mind that you deserve. We are also pleased that he is enjoying the company...
My sister has been extremely happy since coming to this home.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. We are delighted to hear that your sister is happy and settled in the loving care community that we create. Best wishes, Rachel
Friendly welcome and facilities were extremely clean and of a high standard.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. Our housekeeping team take great pride in keeping the home and gardens nice for residents and visitors alike. Best wishes, Rachel.
Mum loved her time in the care home. The social aspect for her was very important and the residents were so lovely. She made some fantastic friends. The staff were all wonderful, nothing was too much trouble. Food and drink were of a very high standard with three-course meals. A great deal of thought and planning had been put into activities which were available every day. The care home was done out beautifully and everyone was made to feel at home.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. It was a true pleasure to care for your mum in the loving care community that we create. We are also pleased to hear that the choice of tasty meals provided by our talented culinary...
Having tried three homes previously, this care home is hands down the best one on every level. It is such a relief to know that my dad is happy and cared for. Thank you to all the staff.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing 5-star rating. We are delighted to hear that your dad soon settled into the loving care community that we create. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.
I have everything I need here. The food is excellent, with choices at every meal. The management and staff are cheerful and helpful and I couldn't wish for better. I am very happy I decided to come here.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis, in order to provide an exceptional level of care. I will be sure to pass your kind words to the rest of the team. Best wishes, Rachel
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 18 Mar 2025
A lifetime of memories, a dream she thought was lost, and a journey that brought it all back. Droitwich Mews Care Home has made a resident’s deeply personal wish come...
There are no upcoming events for Droitwich Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Droitwich Mews Care Home - Avery Healthcare.
Meet the Team (8)

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.
Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.
I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Ellie is our Deputy Manager at Droitiwch Mews and has built her career through dedication and hands-on experience across the care sector. She began in domiciliary care, where she spent three years supporting people in their own homes, before gaining a further three years of valuable experience working alongside the NHS. Ellie went on to complete her Nursing Associate degree in Adult Nursing, qualifying in 2025. That same year, she joined Droitiwch Mews as a Unit Manager and, through her commitment and leadership, quickly progressed to Deputy Manager in 2026. Ellie loves every aspect of her role and particularly enjoys the variety that each day brings. She cares deeply about our residents and consistently brings professionalism, compassion, and a strong commitment to delivering the highest standards of care, which truly shines through in everything she does.

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Meet Linda – Our Amazing Admin Manager
With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

Meet James – Our Dedicated Head Chef
With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.
James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

I began my journey by first caring for my parents, particularly my mother, at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. COVID came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this that I heard about Droitwich Mews. I offered to support the home with raffle prizes, etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant. I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home, and I am proud to be a part of it.

Meet Franca – Our Exceptional Senior Carer
Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.
Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.
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