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- Droitwich Mews Care Home - Avery Healthcare







Droitwich Mews, is a 70-bed care home spanning three floors, providing residential and respite care.
Residents benefit from a range of amenities, including a café, library, state-of-the-art cinema, spa room and hair salon. The lounge and garden room provide serene spaces for residents, with a delightful view of a working garden that green-thumbed residents take pleasure in tending to.
Specialising in dementia care, the home includes a dedicated floor for memory...
Care Provided by Droitwich Mews Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
All fees are based on dependency of our residents.
The price(s) shown are provided by the care home. Contact Droitwich Mews Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Droitwich Mews Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Hannah Atkinson(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Visiting
- open for visitors 24 hrs
Parking
- Carpark on site x1 disabled spaces
Droitwich Mews Care Home - Avery Healthcare Reviews (132)
Droitwich Mews Care Home - Avery Healthcare has a Review Score of 9.8 (9.841) out of 10, based on 36 reviews in the last 2 years.
Over all time Droitwich Mews Care Home - Avery Healthcare has 132 reviews.
Staff are very friendly and I always feel welcome and residents who I see do seem very happy and well cared for by the staff.
Thank you so very much for your five star review of our home. We are so pleased you are always made to feel welcome and that you enjoy visiting us. The residents take a lot of comfort from your visits, we look forward to welcoming you in the new year.
The staff are wonderful and really interact with the residents. There are activities on daily and we sang carols around the piano on Monday. All the residents were given a Christmas hat to wear and it certainly got everybody into the Christmas spirit. The food served daily is delicious, as well as the cakes and coffee during the course of the day. I highly recommend the home to anyone looking for somewhere for a relative to live comfortably and safely.
Thank you so much for your five star review of our home. We are so very proud of our staff and the work they do here to make sure all our residents have the very best experience. We had a wonderful Christmas here at the home and we are pleased that you were able to be a part of it.
I can't thank the staff enough for their kindness, professionalism and caring attention in looking after my mom during her short stay at Droitwich Mews. Everyone at the home are so thoughtful and kind and supportive to my husband and I when Mom passed away. These memories will stay with me forever.
Thank you so much for your kind words and your five star review. It is so touching to hear how the staff cared for Mum and yourselves during your mum's time with us. We are very lucky to have such a fantastic team here at Droitwich Mews.
The staff are very good and make you feel welcome when you visit. The home is spotlessly clean and does not smell of urine as some do.
Thank you so much for your five-star review of our home; we are so glad that you have the warmest of welcomes to Droitwich Mews. Our housekeeping team our a credit to the home, and we aim to provide the very best for our residents here. Have a wonderful Christmas, and thank you again.
Dad has recently been feeling unwell after having had a chest infection. I have witnessed the care and support that he has received. This in turn reassures me that I can leave them to it and make sure Dad has everything he needs for his care. The team are united in their support for Dad and I am very grateful for that. I know I can turn to any member of the team if necessary.
Thank you so much for your lovely review of Droitwich Mews and your kind words. We are so proud of our care team and we are really pleased to hear Dad and yourself receive wonderful care and support, we hope Dad gets better soon.
I came to the home with friends to have lunch with one of the residents. We were impressed by the friendliness and professional approach of the staff. The food was excellent and the meal was very pleasant, being served in the private dining area. The staff showed us around the home afterwards and we were very impressed by the spacious nature of the facilities, the cleanliness and overall provision for the comfort of the residents.
Thank you so kindly for your five star review of our home. We are so glad you enjoyed your private dining experience here with friends, our staff will always try to go above and beyond for our residents and visitors. We are also pleased you got to have a show around to see all that Droitwich Mews offers. We hope to see you soon.
Mum and Dad have 2 rooms with an adjoining door. They are loved by the staff. The whole experience at Droitwich Mews has been without fault.
So pleased my parents are here and so happy.
Thank you so much for your excellent review of us here at Droitwich Mews. We are so pleased that Mum and Dad are happy here, we always aim to make the whole experience at Droitwich Mews a very enjoyable one.
A very friendly and caring home. The staff are excellent, professional and willing to go the extra mile. I was very impressed with the food, very tasty and the menu very varied. Reception area is beautifully designed and I was greeted with a warm, friendly smile. I would love to be there myself.
Thank you so much for your excellent review of Droitwich Mews. So pleased to hear that you have had wonderful visits to our home. We are very proud of our team and our home and will always give our residents and visitors the best possible experience.
A lovely care home with excellent facilities and very friendly, caring staff. Lots of rooms for communal use, but plenty of others if you want privacy and quiet. Very good food, with lots of home-made cakes and biscuits. Always something going on and the carers try to include as many residents as possible.
Thank you for giving a wonderful review of Droitwich Mews. We are so pleased that the home has impressed you and we are very proud of our team who always strive to deliver excellence, so that our residents have the best possible experience!
My mother was in respite care at Droitwich Mews, before being moved to permanent care in another part of the country. Despite her sometimes challenging behaviour and repetitious conversation (due to her increasing dementia), she was treated with kindness and patience. The food was varied and tasty and my mother really enjoyed her afternoon cake. The housekeeping is of a high standard and the general decor is restful and tasteful.
Thank you so much for taking the time to review Droitwich Mews. We are so pleased to hear that Mum was cared for with dignity and respect during her stay here. The care we provide here will always be our top priority.
My sister is well looked after. She has so many opportunities to attend activities, which she enjoys. The care she receives is outstanding and the communication between myself and the home is very good.
Thank you so much Peter for your excellent review. We are so pleased you are happy with the service provided by our wonderful team here! It is our pleasure to look after your sister, we are so happy she enjoys life here at Droitwich Mews.
Excellent staff.
Friendly, caring and responsive.
Thank you for your 5-star review Roger! We are so pleased your wife enjoyed her stay here at Droitwich Mews. We always strive to provide the best quality of care, it is great to hear that we have done that for you both. We look forward to seeing you again.
The reception staff are excellent. The care staff appear competent and very approachable.
Thank you Brian for taking the time to review Droitwich Mews Care Home in Droitwich. So pleased you are happy with your experience here. We are very proud of our wonderful staff and the care that they provide to our residents and relatives.
Wen to your facility to see a friend who has just moved to Droitwich Mews. It was excellent in every way.
Thank you for taking the time to review Droitwich Mews Care Home with your lovely comments. We are delighted that your friend is enjoying life here, we hope you visit us again soon. Best Wishes.
I cannot fault any aspects of my experience. Whether it be management, reception, housekeeping, catering or activities; all staff are caring and cannot do enough for you. Nothing is too much trouble. Their slogan 'one family' is true, it feels like being part of an extended family. If you are considering coming don't delay, come today.
Thank you Ann for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing five-star rating and thank you for your kind and heart-felt words. We strive to be one big family here at Droitwich Mews, which wouldn't be possible without our amazing residents and wonderful staff. So pleased you are happy with life here at Droitwich Mews.
Now, after only ten days, she is bright-eyed, eating everything put in front of her, laughing and joking, walking regularly, loving new activities such as yoga, bowls, word boggle and all the social interaction. The change is nothing short of miraculous. My mother now wants to live! The staff are caring, supportive, the facilities are like a five-star hotel At 93 my mother may not have long but it is a sheer delight to see her so incredibly happy in her final years (hopefully). Thank you Droitwich Mews Care Home.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing five-star rating. So wonderful to hear that your mother enjoyed her stay and that her well-being has been lifted. It also sounds like she took full advantage of the wonderful activities going on.
My father moved into Droitwich Mews in May 2023. Both he and the family have been made extremely welcome. All the staff are happy and are only too happy to help and assist with the smallest request. It is a big relief to know that, albeit in a very short time, my father appears settled and happy. Droitwich Mews is everything we could wish for for our father, grandad and great-grandad.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing five-star rating. It is so wonderful to hear that we are meeting your expectations and that your father has received a wonderful welcome into our home, so please that he is happy and settled.
Along with two others, I visited a friend who has recently moved to Droitwich Mews. I was very impressed from the moment I walked in. Staff, cleanliness, and facilities are all so efficient. We ate lunch together in the private dining room, the food and service were excellent. My friend is so happy in Droitwich Mews which is the most important thing.
Thank you for taking the time to review Droitwich Mews Care Home in Droitwich and for your amazing five-star rating. It's wonderful to hear that your friend is happy here and we are very pleased that you enjoyed your private dining room experience. We look forward to seeing you again soon.
Lovely environment very clean and relaxed. The staff are kind and respectful. I was expecting more resistance from my mother-in-law but the transition was almost seamless due to patience, kindness and above expectations of respect!
Thank you for taking the time to review Droitwich Mews Care Home. So pleased the transition went smoothly for your mother-in-law. We are delighted that you are happy with our home and the care provided here. Your feedback is truly invaluable to us.
Dad spent three weeks in respite care. "It's not as bad as I thought it would be"; was his summary, which means it was good once he settled in! It is great to know he is safe and well looked after when I go away, so repeat visits will be happening.
Thank you for taking the time to review Droitwich Mews Care Home and for your amazing 5-star rating. We are delighted that your dad enjoyed his respite stay with us, in the loving care community that we create, giving you and your family peace of mind. We would be happy to welcome him back at any time should the need arise. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (11) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 18 Mar 2025
A lifetime of memories, a dream she thought was lost, and a journey that brought it all back. Droitwich Mews Care Home has made a resident’s deeply personal wish come...
There are no upcoming events for Droitwich Mews Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Droitwich Mews Care Home - Avery Healthcare.
Meet the Team (8)

I began my journey in the care sector within domiciliary care, where I quickly progressed to a senior role. From there, I moved into care homes, advancing from Senior Care Assistant to Care Manager, Deputy Manager, and ultimately to Care Home Manager. In my previous role, I was proud to lead my team in achieving a "Good" rating from the CQC.
Since September 2024, I have had the privilege of managing Droitwich Mews. Every day in this role has been deeply fulfilling, thanks to the incredible residents, dedicated staff, supportive families, and enthusiastic volunteers who make this home so special. I was welcomed into the Droitwich Mews family with open arms, and I am committed to maintaining and building upon the high standards of excellence that define our home.
I firmly believe that laughter and happiness are vital to the well-being of everyone in the home. At Droitwich Mews, these qualities shine in abundance, creating a warm and joyful environment for all.

Ellie is our Deputy Manager at Droitiwch Mews and has built her career through dedication and hands-on experience across the care sector. She began in domiciliary care, where she spent three years supporting people in their own homes, before gaining a further three years of valuable experience working alongside the NHS. Ellie went on to complete her Nursing Associate degree in Adult Nursing, qualifying in 2025. That same year, she joined Droitiwch Mews as a Unit Manager and, through her commitment and leadership, quickly progressed to Deputy Manager in 2026. Ellie loves every aspect of her role and particularly enjoys the variety that each day brings. She cares deeply about our residents and consistently brings professionalism, compassion, and a strong commitment to delivering the highest standards of care, which truly shines through in everything she does.

I have worked within the care industry for 15 years, starting as a Care Assistant, and then having the incredible opportunity to work for Alzheimer's Society as an Events and Customer Service Coordinator. I then became a lead Well Being Coordinator, where I found my passion for marketing/social media influence, which encouraged me to move into the sales and marketing side of the care industry as The Client Liasion Manager here at Droitwich Mews. I really enjoy every aspect of my role, giving our residents the best customer service is a real highlight for me, also hosting events within the home and bringing together the community is always so much fun! I feel very lucky to be part of the team here at Droitwich Mews, we really are one big family!

Meet Linda – Our Amazing Admin Manager
With over 30 years of experience in administration and more than 15 years in the care industry, Linda brings a wealth of knowledge, compassion, and efficiency to everything she does. She’s not only a master of organisation but also a vital part of our team’s heart and soul. Linda thrives in our dynamic environment and builds strong, supportive relationships with both staff and residents. Her dedication, warmth, and incredible skills truly make her the wizard behind the scenes — and we’re endlessly grateful to have her as part of our family.

Meet James – Our Dedicated Head Chef
With over 24 years of culinary experience, including 4 years in care home catering, James brings exceptional skill and heartfelt passion to our kitchen. He began his journey with us as a sous chef and quickly rose to Head Chef, where he’s been leading our kitchen for over a year with creativity and care.
James is deeply committed to delighting our residents, always going the extra mile to ensure every meal is not only nutritious but also thoroughly enjoyed. He tailors each menu to reflect the tastes, needs, and preferences of our residents, regularly seeking their feedback and involving them in the menu planning process. His dedication, warmth, and talent make him truly the best – and we feel incredibly lucky to have him at the heart of our home.

Martin has been working within the maintenance department of 4 different care homes for the past 15 years. Starting with Avery in 2021, Martin brings the knowledge and skills that he has learned within the building trade since the age of 17. Martin is very well-liked by our residents here at Droitwich Mews and is a complete asset to the team. Martin specialises in plumbing and heating which he thoroughly enjoys.

I began my journey by first caring for my parents, particularly my mother, at the end of my life. The nurse who visited said I was made for the job! I then started cleaning for a few old ladies, which morphed into shopping & personal care and companionship. I tried domiciliary care, but never felt I had enough time to do a good job. COVID came along, and my career path changed! I became a Community Champion for a well-known supermarket. It was because of this that I heard about Droitwich Mews. I offered to support the home with raffle prizes, etc. The Customer Service manager at the time asked if I would like to join the team! I started at Droitwich Mews on the care team, and then I was offered the position of customer service assistant. I am happy to say I love it! I get to support residents and chat with them and their relatives. It’s a lovely home, and I am proud to be a part of it.

Meet Franca – Our Exceptional Senior Carer
Franca joined Droitwich Mews in 2022, bringing with her over 10 years of experience in the care sector. Since then, she’s become a vital part of our team and was proudly promoted to Senior Carer in 2024 – a reflection of her outstanding dedication and compassion.
Franca’s smile lights up every room she walks into, and her warmth is felt by both residents and their families. She consistently goes above and beyond the call of duty, always striving to enhance the quality of life for those in her care. With genuine love and thoughtfulness, Franca supports not only our residents but their families too, ensuring everyone feels safe, supported, and valued. We are truly lucky to have her.
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