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Mossdale Residence

Mossdale Avenue, off Bad Bargain Lane, York, North Yorkshire YO31 0AF
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Since my mum moved to Mossdale Residence she has been very happy. The staff are fabulous,Diane B(Daughter of Resident/Service User)
Mossdale Residence, York
Mossdale Residence, York
Mossdale Residence, York

Beautifully designed around an attractive central courtyard garden, Mossdale Residence offers luxury accommodation in three communities with additional hotel-style services and facilities on the ground floor.

The home delivers personalised care packages for elderly people who would benefit from supportive residential care, dementia care or professional nursing care, Mossdale Residence will be able to meet individuals’ wide-ranging and changing needs and a home for life.

Personalised care plans consider not only...  

Care Provided by Mossdale Residence

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,525From £1,525
Residential Dementia CareFrom £1,649From £1,649
Nursing CareFrom £1,974From £1,974
Nursing Dementia CareFrom £2,099From £2,099

Contact Mossdale Residence to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Julie Banks (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Visiting

  • Contact the home for visiting times and too book a tour

Parking

  • There is parking available at the home

Mossdale Residence Reviews (59)

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9.5

Mossdale Residence has a Review Score of 9.5 (9.538) out of 10, based on 22 reviews in the last 2 years. Over all time Mossdale Residence has 59 reviews.

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Showing 59 reviews matching selected criteria
Review from Danny D (Friend of Resident) published on 31 July 2026 Submitted via Postal Card
Overall Experience

In my time visiting, I have found all staff at all levels to be very caring and very professional. They have always given me the time to ask questions and shown good understanding, whilst ensuring that confidentiality is fully respected.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence
Dear Danny D,

Thank you so much for your kind words. It really means a lot to us to hear that you have found our staff caring, professional and approachable during your visits. We know how important it is to feel listened to and supported, and we're pleased that you felt comfortable asking questions. I'll make sure your lovely feedback is shared with the whole team at Mossdale Residence.

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Review from B N (Daughter of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience
My mum passed away in Sept 2025 after living at Mossdale for 5 years. I would just like to say that everyone in Mossdale made the final weeks of mum's life special, the kindness everyone showed was amazing. The kindness after towards my self was wonderful.

I am now a volunteer at Mossdale so a big massive thank you to everyone.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence
Dear B N,
Thank you so much for your lovely words. We were truly honoured to care for your mum over those five years, and it means a great deal to know that her final weeks were made special by our team.

Your kindness and support after her passing have meant a lot to us too, and we are so...  

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Review from P O (Wife of Resident) published on 29 July 2026 Submitted via Postal Card
Overall Experience

Caring with Kindness is the motto and this is so true. Not only to residents but as a visitor I am made to feel just as welcome, and take part in many of the activities with my husband who has dementia, but since coming to Mossdale seems so much happier and calmer. I'm sure this is due to the wonderfull staff and caring environment, a real home from home, Many many thanks.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence
Dear P O,
Thank you so much for your kind words. It means a great deal to all of us at Mossdale Residence to hear that both you and your husband have felt so welcomed and supported. Your kind comments about our staff and the home-from-home atmosphere will be shared with the whole team.

Thank you again for taking the time to write us this lovely review

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Review from M L (Niece of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience

We would like to warmly thank all the Mossdale staff for their wonderful, professional and humane care of our aunt during the last months of her life. Nothing was too much for all the staff who did their very best to make her comfortable and were friendly and helpful all the time. The staff provided outstanding nursing care as well as support to our aunt, her friends and family. The garden is lovely and beautifully looked after by staff and it provided comfort to our aunt and for discussions about gardens and allotments with the staff. We all looked forward to the snacks as well! Thank you for everything.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence
Dear M L,
Thank you so much for your lovely words. It means a great deal to our whole team to know that your aunt was comfortable and well cared for during her time with us.

We're pleased that both our care and our gardens brought her comfort, and it's wonderful to hear that the little things,...  

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Review from B B (Daughter of Resident) published on 17 July 2026 Submitted via Postal Card
Overall Experience

Our overall experience of Mossdale is very good. The staff are friendly and helpful and very approachable. The bedrooms and decor of Mossdale is very tastful and modern. Its very clean and mum's room looks as though it has been cleaned every day. I have seen my mum engaging, laughing and singing and dancing with staff and other residents. Staff are always happy to tell us how mum is when we visit, which is lovely and following Mossdale on social media alows us to see what she is doing throughout the week.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence

Dear B B,

Thank you for taking the time to share such a thoughtful and positive review of your experience at Mossdale Residence. We are delighted to hear that your mother is happy, engaged, and enjoying life within our home. Knowing that you have seen her laughing, singing, dancing, and building...  

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Review from Brian C (Son of Resident) published on 15 July 2026 Submitted via Website
Overall Experience

Moving into a care home is never easy, but everyone at Mossdale Residence made Mum's transition far easier than we expected. Five months on, both Mum and our family have nothing but praise for the home and its exceptional staff. Mossdale is modern, spotless and welcoming, with friendly reception staff. The carers are kind, patient and professional, treating Mum with dignity and genuine compassion. Her spacious en-suite room is comfortable, and she consistently praises the excellent food. The activities team keeps residents engaged with a varied programme, while the on-site salon, chiropodist, weekly GP visits and 24-hour medical support provide added reassurance. Mum is comfortable, happy and even healthier than before. Our sincere thanks go to every member of staff for their dedication and kindness. We wholeheartedly recommend Mossdale Residence to anyone seeking outstanding residential care.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence
Dear Brian,

We are delighted to hear that you had such a positive experience with us and that your mum's transition was smooth, moving loved ones in a care home is daunting and we are very blessed to know what a difference we have made to yourselves and your mum. Your kind words mean a great deal...  

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Review from Vicky S (Daughter of Resident) published on 3 July 2026 Submitted via Postal Card
Overall Experience

My mother was allocated to Mossdale Care Home for a period of respite care. My mum has dementia and was struggling at home and had a fall. I have been so relieved and reasured that my mum has been getting the best care and has been safe and well cared for at Mossdale. My mum has settled in well and has been entertained with all the various activities. My mum always looks well presented and glamorous when I have visited her. All the staff have been so lovely and heloful and are a credit to the home. Overall, my mum's stay at Mossdale has been excellent in every way. Thank you.

Reply from Alexandru Stefanoaia, Deputy Home Manager at Mossdale Residence
Dear Vicky,
We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review.

Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Angela D (Friend of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

It is the nicest home I have ever been in.The staff are all amazing Tuesdays Coffee and Cake morning is a lovely experince where you get to meet lovely people who live there.

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Review from Robert B (Son-in-law of Resident) published on 5 January 2026 Submitted via Postal Card
Overall Experience
On arrival at Mossdale care home they entry was secure entrance was immediate. The reception is always spotlessly clean, smiling staff greet you in a warm area. Visiting my mother-in-law in her spacious room is like walking into her old house with everything she requires. The meals are plentiful, helpful staff are available, plenty of activities and an overall feeling of warmth, security and patient care.

We could of not found a better home for her.

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Review from A W (Son of Resident) published on 27 November 2025 Submitted via Postal Card
Overall Experience

Overall very good. Very clean and modern with excellent staff. Sometimes seem a little short staffed on a weekend.

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Review from A W (Son of Resident) published on 26 November 2025 Submitted via Postal Card
Overall Experience

A good "Half-Way House" for dad after 2 visits to hospital took care of his care needs, and helped build his confidence during the respite care. Good all round staff and nice community feel. Good range of activities for residents.

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Review from L B (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience

So many lovely activities every week. Everyone is so kind, caring and helpful.

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Review from Sally B (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

My mum has been living in Mossdale for some time now and I genuinely couldn't ask for a better place for her. The staff are simply wonderful - warm, caring and always go the extra mile to make her feel safe, valued and loved. The atmosphere is cheerful and welcoming and there's a real sense of community. It gives me so much peace of mind knowing she's surrounded by such kind hearted people everyday. Truly a home full of heart!

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Review from B B (Resident / Service User) published on 24 July 2025 Submitted via Postal Card
Overall Experience

I have found the staff and management, and carers kind, helpful and supportive. The facilities are adequate and cover most people's needs.

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Review from Robert T (Son of Resident) published on 5 June 2025 Submitted via Postal Card
Overall Experience

Very impressed staff lovely.

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Review from Darren H (Son of Resident) published on 2 May 2025 Submitted via Website
Overall Experience
The sign on the entrance says they are over staffed, in my opinion, Mossdale is understaffed. Mum has has several injuries in the last few months & no one can tell me how they've happend, I find this bizarre as if they are being cared for, which is what we're paying for (at a cost of over £6,000 per month!) my opinion, someone should be with them and monitoring them constantly. On one visit, I was there for over 2 hrs & in this time, only saw 1 carer twice for a total of 4 minutes,

! We've spent hundreds of pounds on clothing recently on shoes, slippers and clothing, then labeled it all to find most has gone missing and found several items in my mums wardrobe thst aren't hers. There's also an expensive gold ring gone missing from my mums finger as well, we were also told there were day trips out from Mossdale as well but I've never seen one, seriously contemplating moving mum from here as they only seem interested in profit, not care. Food is also bad, mum's now 6st from 10.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Mossdale Residence
Dear Darren,

Thank you for taking time to speak with us. We established that we have shared incidents with you at the time and that following injuries we have involved clinicians. At Mossdale Residence we care for people who do not require constant supervision, staffing levels are based on...  

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Review from L F (Granddaughter of Resident) published on 26 February 2025 Submitted via Postal Card
Overall Experience
Mossdale is a well-presented care home.
The staff are always polite and attentive towards visitors and residents.

I find it's always a pleasant experince when visiting.

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Review from D B (Son of Resident) published on 26 February 2025 Submitted via Postal Card
Overall Experience

All very good.

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Review from B F (Son of Resident) published on 10 January 2025 Submitted via Postal Card
Overall Experience
Dad was in Mossdale for an assessment for 28 days.

He was very settled there and well looked after. The staff on his floor enjoyed his wit and cheeky humour. The food was very good with lots of choice and rooms comfortable. The home manager and receptionist were very helpful.

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Review from C O (Ex Family Member) published on 1 November 2024 Submitted via Website
Overall Experience

My experience of Mossdale and it's staff was an extremely positive one. The staff were all very warm and welcoming and my sons and I knew, straight away, this was the right place for their dad, and what turned out to be, his end-of-life care needs. His short stay was comfortable, dignified and peaceful. I wouldn't hesitate to recommend this wonderful care home to anyone.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 19 May 2026

    Mossdale Residence Care Home in Burnholme, York, is enhancing its commitment to resident wellbeing with the introduction of weekly Namaste sessions, designed to promote relaxation, comfort and emotional connection. Taking...

  • 19 May 2026

    Mossdale Residence Care Home in Burnholme, York, was delighted to welcome back the Alzheimer's Society for its monthly carers support coffee morning, bringing together families, carers and members of the...

  • 19 May 2026

    Mossdale Residence Care Home in Burnholme, York, was delighted to welcome back the Alzheimer's Society for its monthly carers support coffee morning, bringing together families, carers and members of the...

Upcoming Events

There are no upcoming events for Mossdale Residence.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Mossdale Residence.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Mossdale Residence

What types of Care is Mossdale Residence registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mossdale Residence have?

There are 80 Single Rooms.

What are the Facilities & Services at Mossdale Residence?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Mossdale Residence to the centre of York?

1.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mossdale Residence to verify any information. View our terms and conditions. Mossdale Residence has an Enhanced Service -more info.