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- Barchester Crandon Springs Care Home

All staff at Crandon Springs are kind, helpful and upbeatM H(Son of Resident/Service User)

I have always found the staff kind and helpful whenever I have visited the homeD D(Son of Resident/Service User)

She enjoyed the activities as well as the food, the staff are all lovely and very caring.Christine B(Daughter of Resident/Service User)

All staff at Crandon Springs are kind, helpful and upbeatM H(Son of Resident/Service User)

I have always found the staff kind and helpful whenever I have visited the homeD D(Son of Resident/Service User)

She enjoyed the activities as well as the food, the staff are all lovely and very caring.Christine B(Daughter of Resident/Service User)

Barchester Crandon Springs Care Home is able to offer residential, respite and dementia care for older individuals.
The dedicated team provides high-quality care based on each individual resident's needs and support them to be as independent as possible.
The home features a dedicated dementia unit specially designed to help with difficulties associated with dementia. The interior design, colours and appropriate signage are tailored to individual needs.
Care Provided by Barchester Crandon Springs Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Crandon Springs Care Home for full pricing details and T&Cs.
Contact Barchester Crandon Springs Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Darius Ivana(General Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (52)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (52)
- Couples/Companion Rooms with ensuite Wet Room (6)
Visiting
- No restricted visiting hours. Visitors welcome 7 days a week.
Parking
- Plenty of on-site free parking.
Barchester Crandon Springs Care Home Reviews (61)
Barchester Crandon Springs Care Home has a Review Score of 9.7 (9.659) out of 10, based on 28 reviews in the last 2 years.
Over all time Barchester Crandon Springs Care Home has 61 reviews.
I love coming to stay, everything is always exceptional. I have told my friends, glad to hear my friend is coming to stay. I feel part of the Barchester family.
I come for respite numerous times and find the staff and home extremely wonderful. I will be back soon.
I could not praise this site enough. Such an uplifting, happy and bright atmosphere. You know that the residents are well taken care of by friendly and attentive staff to the fantastic food. I would highly recommend this care facility to anyone in need of it.
Amazing caring staff. Many thanks.
Great staff! Amazing service! Overall, a wonderful home and great care for our loved ones! Cannot recomend it enough - very well looked after and cared for. My nanny had a wonderful time there!
Exceptionally cheerful and encouraging staff. Occasional minor glitches, usually coinciding with changes in shifts, but nothing out of the ordinary for any care organisation. Otherwise, always helpful and expeditious. Food excellent in industrial quantity.
Mum enjoyed her stay at Crandon Springs in a very professional and happy environment and is looking forward to her next visit in the future.
My father has been living at Crandon Springs since February. The staff very friendly, caring and he is well looked after. There is a good choice of freshly cooked meals on the menu, also a cafe area which can be used by the residents and guests. I would recommend Crandon Springs to anyone who is looking care home.
Lovely to see Granny looking so happy and well cared for by all the care staff and the chefs for providing all that she asks for. The food is very nutritious and the chefs are very helpful. Also, I noticed a birthday cake was made for one of the residents, which I thought was a nice touch.
All staff at Crandon Springs are kind, helpful and upbeat, despite being under pressure; I understand with staffing and Covid restrictions.
Thank you for taking the time to review our lovely home and for such kind words.
I have always found the staff kind and helpful whenever I have visited the home and I believer that my mother is being very well cared for. I appreciate the cups of tea that you are offered when I come to see my mother. I think that the carers provide comfort and reassurance when my mother requires it. The standard of the food and hygiene appears to be high and my mother's general health, as a result, is good. Overall the standard of care is good.
Mum stayed for 2 weeks respite at Crandon Springs and has already declared that she is happy to go back. She enjoyed the activities as well as the food, the staff are all lovely and very caring. The process of booking her in was very easy and straightforward, and I am very relieved to have found somewhere I know that Mum is happy to stay and willing to go to.
Thank you so much for your kind review Christine, I will be sure to share the feedback with the team here. We look forward to welcoming Mum back soon.
Super in every way.
Thank you so much for your review. We look forward to welcoming you back shortly.
Mum had been living in another care home for a year and in this time her physical and emotional health had deteriorated. Since being at Crandon Springs Mum has become more physically fit, it is easier for her to walk around and get exercise, and she is beginning to put on weight, thanks to the wonderful food. The staff at Crandon springs are supporting her to make friends.
Thank you so much for your kind review, Pippa. We look forward to seeing you shortly.
My mother went to Crandon Springs for two weeks respite following a long stay in hospital. She was made to feel very welcome by both staff and residents. The accommodation was excellent in the bedrooms and the public spaces and she very much enjoyed the gardens and the fact that she had direct access to them from her room. It was the perfect step down from the hospital to allow my mother to improve her mobility and build confidence. Overall the care was excellent throughout. There were some service inconsistencies which we believe are probably due to staff shortages. For example some days the bathroom was not serviced and food quality was variable.
Thank you very much for taking the time to review our service here at Crandon Springs. We are glad your mother found our care excellent and enjoyed our surroundings, we would look forward to seeing you again soon. Since your mother's visit, we have held a resident food meeting, our new...
The premises are first class and all the staff have been extremely kind and helpful. They have cared for the resident as I would expect to be treated myself from the first day he arrived even though some days have been quite challenging. The food always looks great and as he has a good appetite there's plenty of it. Nothing seems to be too much trouble and I hope this continues.
Thank you so much for providing such a lovely review. We will be sure to share this with the team.
We are very pleased with the choice of Crandon Springs for mum's care home. She seems to be very happy there and has made a number of friends in a short time. It was obviously a very difficult decision for us all to make on mum's behalf, as she was so keen to stay at home for as long as possible, but the transfer to CS was very smooth and we were well assisted by the staff at the home. We are relieved that she is safe and happy and being well looked after and the staff have been particularly helpful during a difficult time for us all.
Thank you so much for taking the time to complete this review. We will pass on the feedback to the team here at Crandon Springs. See you soon!
My parents moved into Crandon Springs shortly after it opened in April, and I have nothing but praise and admiration for the staff team. Nothing phases them, and the care they have given to a couple, one of whom is suffering from dementia is, in my opinion exemplary. The initial visit, registration, and moving in process were really easy, relieving pressure at a time of high stress for the whole family. The facilities at Crandon are excellent, and it is a lovely environment for the residents, with meticulous standards being maintained throughout. There is a constant flow of activities that they both join in with and enjoy, both when mixing with other residents or on a one-to-one basis. The Management Team is very ' hands-on', getting involved with the residents, and the care, activities, and support staff are also exceptional! I would not hesitate to recommend Crandon Springs to anyone who was looking for the best care for themselves or their loved ones.
Thank you so much for such a kind review. It truly is our pleasure to care for your parents. We will pass your feedback onto the team here at Crandon Springs.
Everyone at her home are determined to help her fulfil her days .
I am very pleased and would recommend them all highly.
Thank you so much for taking the time to complete such a lovely review. We will be sure to share your feedback with the team.
The home is fresh and brand new, like a hotel. There is a lovely cafe area as you go in the residence where you can sit.
I have found all the staff to be obliging and caring. My father seems very content and he loves the food. He had joined in some of the activities that the home offers also.
I hope this home goes from strength and it will be lovely to see it bustling when more people take up residence.
Dear Helen, thank you very much for taking the time to complete a review. The team at Crandon Springs are very grateful.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (107) & Events (2)
- 31 Jul 2026
Crandon Springs Care Home had some very soft and special visitors recently - two wonderful alpacas, Caramac and Liquorice. Alpacas are gentle, calm and curious animals, with incredibly soft fleece,...
- 31 Jul 2026
A small creative group of residents at Crandon Springs Care Home explored the work of Somerset sculptor Ian Marlow, taking inspiration from the natural world around us. Resident Joy created...
- 31 Jul 2026
A small creative group of residents at Crandon Springs Care Home explored the work of Somerset sculptor Ian Marlow, taking inspiration from the natural world around us. Resident Joy created...
- 22 Aug 2026Organiser: Barchester Crandon Springs Care Home
- 28 Aug 2026Organiser: Barchester Crandon Springs Care Home
Awards / Recognitions (25)
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
- 15 Apr 2026Recipient: Barchester Healthcare Ltd
Accreditations
There are no accreditations posted yet for Barchester Crandon Springs Care Home.
Meet the Team (9)

Welcome to Crandon Springs Care Home. My main responsibility as General Manager is to ensure the smooth day-to-day running of the home and the highest standards of care.
I bring experience from both nursing and residential care settings, with a particular focus on supporting people living with dementia. I am committed to creating a safe, comfortable, and welcoming environment where all our residents feel secure, valued and truly at home. I am passionate about delivering high-quality, person-centred care that respects each individual’s needs, dignity and independence.

I am dedicated to supporting the General Manager and the wider staff team at Crandon Springs to ensure our residents receive high-quality, person-centred care, and our home achieves excellence across all areas of the service we provide.
Originally from South India, I hold a Master's in Marketing Management from the University of Greenwich and a Level 3 NVQ in Health and Social Care. I am passionate about ensuring our residents receive compassionate, quality care while also fostering a supportive, team-focused environment for staff. Having worked for Barchester Healthcare for several years, I use my breadth of experience to achieve this aim.

Hello my name is Karen, I am the Admin Manager here at Crandon Springs. I feel very privileged to be a part of the team and make a difference in our resident’s life. No day is the same here, which I absolutely love!
When I'm not busy keeping the home running smoothly, I love to travel and explore new places, am a big Manchester City fan and love music. I will often be one of the first faces that you'll see here, so I look forward to welcoming you into our wonderful home.

With over 40 years of culinary experience, I bring a wealth of knowledge, expertise and creativity to my role of Head Chef, alongside my commitment to resident wellbeing.
My culinary journey began in the armed forces, where I catered for specialist teams, including bomb disposal and diving units. This early experience instilled in me the value of good nourishment to maintain physical health and emotional well-being, and the importance of precision and teamwork, all qualities I have carried throughout my career. I later honed my skills in some of Wells' most respected restaurants and also worked in care home catering, providing me with insight into the nutritional needs of older adults.
I enjoy designing delicious, home-cooked meals tailored to residents' preferences and dietary requirements, and I am passionate about making a meaningful difference through food. It's incredibly rewarding to see the pleasure a well-prepared meal can bring to someone's day, alongside vital nutritional benefits.

I previously ran my own property maintenance company for many years and, after relocating, joined Crandon Springs Care Home. It really is a stunning home with lovely residents and staff and I work hard to maintain its high standards, every day.

I am a Care Community Lead. Compassionate committed to caring and supporting our residents. I am proud to work at Crandon Springs.

I have a wealth of experience in the care sector, and moved to work at Crandon Springs because of the home's reputation for outstanding care.

Hello, my name is Louise and I am proud to introduce myself as the Head Housekeeper here at Crandon Springs Care Home.
I have worked within the hospitality industry for the last 10 years and have found a passion for housekeeping. I understand the urgency and importance of my role whilst maintaining the highest level of cleanliness and standards throughout the home.
I love my role, it gives me a real sense of satisfaction and pride. Alongside my career, I am extremely passionate about supporting and volunteering at The German Shepard Rescue Centres locally.
I look forward to welcoming you into our home.

Quality `Life Enrichment` for our residents is at the heart of care at Crandon Springs.
I help organise daily activities, which help foster an active, creative and varied environment, where our residents’ physical and emotional well-being is central. I love being part of a team that works together to help everyone feel connected and fulfilled. I enjoy creative and cultural activities, walking and cooking, and I look forward to bringing something of my experience and interests to the team.
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