
Nothing is ever too much for the staff at Snowdrop and I can’t thank them enough for everythingBethany R(Granddaughter of Resident/Service User)

From the moment I first entered Snowdrop Place, I was treated with respectC L(Respite Resident/Service User)


Nothing is ever too much for the staff at Snowdrop and I can’t thank them enough for everythingBethany R(Granddaughter of Resident/Service User)

From the moment I first entered Snowdrop Place, I was treated with respectC L(Respite Resident/Service User)


Snowdrop Place is a beautiful home, designed for those looking for quality residential care along with a dedicated and supportive community for those with cognitive impairment and living with dementia.
Their luxurious facilities combined with highly trained and caring staff ensures that each and every individual is given quality attention. Many of their staff are responsible for instilling values of respect and dignity. Their person-centred approach will be reflected across...
Care Provided by Barchester Snowdrop Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Snowdrop Place Care Home for full pricing details and T&Cs.
Contact Barchester Snowdrop Place Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gemma Hicks(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Barchester Snowdrop Place Care Home Reviews (63)
Barchester Snowdrop Place Care Home has a Review Score of 9.9 (9.855) out of 10, based on 26 reviews in the last 2 years.
Over all time Barchester Snowdrop Place Care Home has 63 reviews.
The carers are unbelievable and nothing phases them or is too much trouble.
The room standard is fantastic and the food faultless.
I would definitely recommend Snowdrop Place and feel that mum is with family even when I am not there.
Thank you for your wonderful feedback, we really are delighted to have welcomed your mum as part of our Snowdrop community and glad she has settled so well. We will share all of your comments with our teams.
Me and my family would like to thank Barchester Snowdrop Place Care Home for their kindness and professionalism with looking after my dad during his time with you. He enjoyed the activities especially the cricket match and the cinema. He was always talking about the food. The staff, all of them, were kind and considerate making him comfortable, sadly he passed away during his stay. The staff helped him and the family though this difficult time, thank you all.
Thank you for your review. Your father was a lovely man and it was a pleasure to have known and looked after him. Staff have many fond memories of his stories he would tell.
This is a great care home. Great premises and gardens but most importantly, great staff. The care given to my father was second to none. Very clean and super facilities and rooms too. The food provided and dining experience in the lovely dining room was perfect - my father had two weeks at Barchester Snowdrop Place Care Home whilst I was on holiday and he loved it. I now have peace of mind of him going there during my next year's family holiday too.
Thank you, your feedback is much appreciated and we're so glad that your father had a comfortable and enjoyable stay with us at Snowdrop Place. It was our pleasure to look after him and we very much hope to see him again. I will ensure all of your comments are shared with our teams.
Very friendly staff, welcoming and supportive. Accommodation is excellent, facilities and decor beautiful, clean and immaculate.
Thank you for your feedback, we're delighted to hear that your family's experience of Snowdrop Place is positive, this is important to us. Please be assured we will pass all of the comments on to our staff and team too.
Excellent stay. Staff excellent. Been swimming twice. Food, top chef.
Thank you for the lovely review. We try hard to make our activities meaningful and are so glad you enjoyed going swimming!
Knowing my husband was being cared for in such a beautiful and caring home enabled me to recover from the much-needed rest I needed.
During my husband's two-week stay, he was relaxed and enjoying the attention he was receiving.
Thank you so much to all the staff at Snowdrops.
Thank you for the lovely review. We are so glad that your husband enjoyed his respite stay with us at Snowdrop Place and you were able to have the rest you needed.
Everyone has been very helpful with my mother-in-law. She was not very well and everyone rallied to help her.
Thank you very much for your review, we really appreciate it. It means a lot that you were happy with the home. Thank you again.
The staff worked very hard to make my parents feel at home as quickly as possible and took on board their usual routines. They showed skill in helping my father with his transfers and were very patient. It was a very welcoming environment and my niece, sister and I felt comfortable staying late one evening to watch Sewing Bee with my Mum.
Thank you very much for taking the time to write this review. We enjoyed having your parents stay with us and we are pleased that they had a good time and were able to spend time with family. We hope to see you all again. Thank you.
Upon our first visit and tour, we were struck by the cleanliness and comfort of Snowdrop Place, resembling more of a luxurious 5-star hotel than a typical care home. The staff exhibited friendliness and professionalism in abundance.
My father's room had a lovely view of the garden, and he received excellent care and attention throughout his stay.
During our visits, the inviting front reception provided a pleasant space to relax, with the added perk of self-serve coffee and the temptation of irresistibly delicious cake.
Without hesitation, I would wholeheartedly recommend Snowdrop Place to others in search of a high-quality care home experience.
Thank you very much for writing this review. Myself and the team are so pleased to hear your father had a good stay here with us and that you were happy with the home. I agree the cake is very tempting! We hope to see you again, thank you.
Mum has always loved dogs and I knew she enjoyed the regular visits from the PAT dog to the care home. Then recently I saw a photo of her with the dog and she is beaming. It means such a lot to know she has these moments of joy. As a family, we really appreciate all the carers and activity coordinators do to bring this joy into the lives of the residents.
Thank you very much for taking the time to write this review. It is really lovely to hear that you are happy with the care and activities at the home. Particularly the lovely dog. Thank you again.
I cannot praise the staff or facilities at Snowdrop Place, near Hedge End in Hampshire, enough. They cared diligently for my elderly mother who arrived at Snowdrop at a very difficult time in her life. The staff at this care home were both compassionate and patient with my mother during her ten weeks of respite care, which enabled her to go back to her flat after fully recovering from a badly broken hip and a serious urinary infection.
Thank you so much for taking the time to write this lovely review. Myself and the team are very pleased to hear that you were pleased with the respite stay and the care that your mother received. We hope to see you again soon. Thank you.
Absolutely excellent. The care is fantastic; it's such a friendly, caring community (family connections). My mother came for respite before her op, and she looks/feels 100% better. It's done her the world of good. If she needs 100% care, it will be here!
Thank you for your five-star review. We are so pleased Mum wanted to come back and stay with us; we missed her happy, smiling face.
My friend's mother didn't want to leave her home of 45 years; however, needed additional support prior to an operation. She immediately made some special friends. The staff are amazing; they made her feel special and very much loved. It's a beautiful, kind, caring environment which cannot be recommended more. Fabulous.
Thank you for your kind words and five-star review. All of our residents are very special to us, and we are pleased to have such a special lady here with us as part of our Snowdrop family.
Mum first came to Barchester Snowdrop Place Care Home for respite care in 2021 but after six weeks decided she wanted to stay. She has become more mobile and certainly enjoys listening to the entertainers/singers who come to the care home. The staff employed to organise activities work hard to encourage all residents to join in. Mum's favourite has to be the weekly bingo session (as long as she wins). The recent summer BBQ was a big success and as usual, the food provided from the kitchens was delicious. Visitors are made welcome and there are always coffee and biscuits available. To top it all, Mum was taken along with others to the cricket ground to watch a match in August. This was a pastime that she frequently enjoyed over the years.
Thank you for your review and how lovely to hear Mum is enjoying every aspect of being a member of our Snowdrop family and celebrating life with us.
The manager and staff really produced a maximum effort and Mum, not famous for giving praise, was highly delighted. When Mum is happy I am very happy.
We are pleased your mum has settled and is happy here. "When are residents are happy, we are happy."
Mum has been at Snowdrop Place Care Home for approx 18 months, during this time my sister and I have got to know the staff and we cannot fault a single member. From the wonderful reception team to the amazing care team, we can't thank them enough. Nothing is too much trouble to keep Mum safe, comfortable and happy and she is treated with dignity and gentle kindness at all times. The housekeeping staff are lovely and keep the premises immaculate, we also think the chefs are amazing too, preparing a lovely selection of freshly cooked food.
Thank you so much for your kind review. It is a pleasure for us to care for such lovely residents.
Very clean and friendly environment.
Thank you for your 5* review. We take great pride in the care home and its residents.
Always a warm and friendly welcome and excellent staff.
Always greeted by a smiling face at reception. My friend tells me she gets on well with everyone. In my experience, while visiting I have felt nothing is too much trouble. It's like a 5* hotel with added care. Well done to all, keep up the good work.
Thank you for your review. Everything always seems better when you smile.
All the staff from carers, housekeeping, kitchen staff and management are all excellent, nothing is too much trouble always have time for a chat with us as a family or my mum who is a resident. They take fantastic care of her and she is really happy at Snowdrops.
Thank you, It's always lovely when we get a 5* review. It is our pleasure to look after such lovely people.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (63) & Events (5)
- 28 Jul 2026
A Wonderful Day at Lee-on-the-Solent! Our residents enjoyed a lovely trip to Lee-on-the-Solent, making the most of the beautiful seaside weather. We tucked into a delicious picnic lunch while taking...
- 22 Jul 2026
We had a lovely morning at Snowdrop Place with a visit from Trouble, the Miniature Shetland pony. Our residents really enjoyed meeting Trouble, giving him a fuss and spending time...
- 22 Jul 2026
Get Barchester Moving - our annual celebration of movement and life enrichment programme within the home. We kicked things off with our Get Barchester Moving Dance Party, where everyone enjoyed...
- 24 Jul 2026Organiser: Barchester Snowdrop Place Care Home
- 11 Aug 2026Organiser: Barchester Snowdrop Place Care Home
- 14 Aug 2026Organiser: Barchester Snowdrop Place Care Home
Awards / Recognitions (57)
- 27 Jul 2026Recipient: Barchester Snowdrop Place Care Home
- 16 Jun 2026Recipient: Barchester Snowdrop Place Care Home
- 09 Jun 2026Recipient: Barchester Healthcare Ltd
Meet the Team (13)

Hi, my name is Gemma and I am the General Manager here at Snowdrop Place.
I have worked in the healthcare sector since 2015, in both public and independent services. As an experienced General Manager, I qualified as a registered Adult nurse in 2006 from the University of Southampton School of Nursing and Midwifery and then began my nursing career in the social care sector. My love for working with the elderly came like many, from looking after my grandmother in my teenage years.
I am extremely passionate about delivering exceptional, person-centred care to residents and ensuring high standards of support. Residents should have the opportunity to live their lives to the fullest. I enjoy working with residents, their loved ones and the staff team here at Snowdrop Place.

Hi, my name is Nicky and I am the Deputy Manager here at Snowdrop Place. I have a lot of experience working in this field, beginning in 2022 when I began as a part-time carer. I am passionate about my role within the home and team and I love interacting with the residents daily. It brings me joy to make a difference in their lives and to give back to the community in any way that I can.
Outside of my work, I have a busy life as a parent of three teenagers. They keep me on my toes and make sure that I am always on the go.
I feel incredibly fortunate to be in my current position at Snowdrop Place. Every day is a new adventure, filled with opportunities to make a difference and to have a positive impact on the lives of others. I wouldn't trade this experience for anything in the world.

I have been working as a Health Care Assistant for the past 10 years. I have worked within the community and in a care home always helping out with Activities when possible. I have always had a passion for working with the elderly and love seeing them smile. I decided I wanted to progress my career within the care sector but in a different job role so I joined the team at Snowdrop Place as an Activities Coordinator. My aim is to give our residents a weekly programme full of activities and events to enjoy.

I am married with 3 daughters and I have 4 beautiful grandchildren. Outside of work, I love spending time with my family, we go for walks, bake and play games. We also love to laugh a lot!

Hi, my name is Maria Morris and I am part of the Reception Admin team here at Snowdrop Place.
As someone who has recently been promoted to the role of administrator, I am committed to providing the best possible support to both our staff and residents. I am excited to take on this new challenge and eager to learn new skills that will enable me to better serve our community.
As part of my role, I will be available to assist you with any enquiries you may have, whether it be about our services or any other questions you may have. I believe that listening to your feedback and concerns is paramount to my success in this role, and I am committed to providing you with the support you need.
So if you have any questions or simply want to say hello, please don't hesitate to stop by and introduce yourself. I look forward to meeting you!
I have previously worked in Retail Management, Schools and in the Admin Office for a small business.
Outside of work, I love to cook much to the delight of my family and friends, we also enjoy travelling and experiencing different foods, it also gives me a chance to practice my Spanish.

I'm Laura, a Home Services Advisor at Snowdrop Place. My role includes working alongside the home’s knowledgeable management team to support potential residents and their loved ones when considering care in our wonderful home.
I’m on hand to meet and chat with you, answer all your questions and support you through your decision to seek the perfect home, that offers person-centred care, companionship, well-being and life-enriching experiences whilst enabling the protection of independence and individuality. We really aim to make your journey as easy, stress-free and comfortable as possible as a team.
My career has spanned various sectors, all based around customers, care and people. With a family, I also enjoy making the most of life. I really enjoy the opportunity to be part of our home, where we take pride in offering safe, warm and compassionate care in a luxurious setting where residents really thrive and enjoy their lives.

I'm Brian, and really pleased to be part of the Hospitality team and take the role of Head Chef here at Snowdrop Place.
With a wealth of experience and culinary knowledge, I'm looking forward to creating dishes for our residents and their loved ones to enjoy. Hope to see you around our wonderful home.

Hello, it's a pleasure to introduce myself to you. My name is Liz, and I work as the admin assistant and receptionist at Snowdrop Place - As the first point of contact, I take pride in welcoming you with a big smile, a warm greeting and the offer of a hot drink and slice of delicious cake. I'm always ready to assist you with any queries you might have and guide you throughout your visit to ensure that you have a memorable experience.

Hi, my name is Rutendo Jambo. I am a BSc (Hons) Health and Social Care graduate. I also attained from Kingston College a Foundation Diploma in Nursing. I have many years of experience working in healthcare. After completing my studies I moved back to my home country Zimbabwe where I worked as a Pyscho-Social Support Worker at an NGO supporting children with cancer. I love my job and delight in working with residents to help them make the most of every day

Hello, My name is Liliana and I am a Senior Carer here at Snowdrop Place Care Home. I have been working in the care industry for many years and working with Barchester in this beautiful home is a real highlight for me.
Supporting our residents and their loved ones is at the front of all I do on a daily basis and I hope that my input in their care brings them as much joy as it does me.

Meet Joshua, a compassionate and skilled member of the Snowdrop Place team. With his background in healthcare, Joshua brings a wealth of knowledge and experience to his role. He was thrilled to be given the opportunity to work at Snowdrop Place and is passionate about utilising his skills to make a positive difference in the lives of residents. Joshua is grateful for the chance to take his career to the next level and always leaves work with a smile, knowing he has made a difference in the lives of the lovely residents he helps care for.

Hi, my name is Ashley and I feel extremely proud to be a part of the Snowdrop team.
I started my journey with Barchester Healthcare as a carer through their sponsorship programme. My role included providing compassionate care to patients and ensuring their daily needs were met with utmost care and attention.
As time went by, I was given the opportunity to develop my skills and progress professionally.
I was also given a chance to become a dementia champion. This role is special to me as it allows me to use my knowledge and experience to support patients with dementia and their families. I strive every day to make a positive impact in their lives and help them to live with dignity and respect.
I am grateful for the opportunities that Barchester Healthcare has given me, and I am proud to be a part of the Snowdrop team.

Hello, I am Ester, a dedicated carer at Snowdrop Place. I am passionate about providing compassionate support, I strive to create a positive and nurturing environment for the residents I care for.
I have committed myself to making a difference in people's lives, I bring empathy and kindness to every interaction I have at Snowdrop Place.
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