
Nothing is ever too much for the staff at Snowdrop and I can’t thank them enough for everythingBethany R(Granddaughter of Resident/Service User)

From the moment I first entered Snowdrop Place, I was treated with respectC L(Respite Resident/Service User)


Nothing is ever too much for the staff at Snowdrop and I can’t thank them enough for everythingBethany R(Granddaughter of Resident/Service User)

From the moment I first entered Snowdrop Place, I was treated with respectC L(Respite Resident/Service User)


Snowdrop Place is a beautiful home, designed for those looking for quality residential care along with a dedicated and supportive community for those with cognitive impairment and living with dementia.
Their luxurious facilities combined with highly trained and caring staff ensures that each and every individual is given quality attention. Many of their staff are responsible for instilling values of respect and dignity. Their person-centred approach will be reflected across...
Snowdrop Place is a beautiful home, designed for those looking for quality residential care along with a dedicated and supportive community for those with cognitive impairment and living with dementia.
Their luxurious facilities combined with highly trained and caring staff ensures that each and every individual is given quality attention. Many of their staff are responsible for instilling values of respect and dignity. Their person-centred approach will be reflected across all aspects of life within the home including life enriching activities and the day to day enjoyment of social interaction and community living.
The home is nestled within the well established area of Hedge End, welcoming residents from nearby areas as far as Botley, Curdridge, West End and Southampton suburb. There are also great transport links available to family and loved ones. It is amongst the heart of the community with lots going on. There are plentiful opportunities to go further afield and enjoy local parks, waterfront areas including the River Test, River Itchen and Solent and popular places including garden centres and shops.
Care Provided by Barchester Snowdrop Place Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 68 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Barchester Snowdrop Place Care Home to confirm what's included and get a personalised quote:
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
The price(s) shown are provided by the care home. Contact Barchester Snowdrop Place Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Barchester Healthcare Ltd
- Private Owned
Person in charge
- Gemma Hicks (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Barchester Snowdrop Place Care Home Reviews (66)
Barchester Snowdrop Place Care Home has a Review Score of 9.8 (9.842) out of 10, based on 25 reviews in the last 2 years.
Over all time Barchester Snowdrop Place Care Home has 66 reviews.
I can’t review Snowdrop highly enough. Making the decision to place a loved one in a care home is always difficult, but the staff at Snowdrop put our minds at ease immediately with their professionalism and empathy. I really believe my Nana is in the best care - the staff are exceptional (they...
I can’t review Snowdrop highly enough. Making the decision to place a loved one in a care home is always difficult, but the staff at Snowdrop put our minds at ease immediately with their professionalism and empathy. I really believe my Nana is in the best care - the staff are exceptional (they truly care) and the facilities are amazing. I love going to visit my Nana as there is a real community feel at Snowdrop, everyone is so friendly and the home itself is beautiful. My Nana has a lovely room, raves about the food and is always up to different fun and stimulating activities. Nothing is ever too much for the staff at Snowdrop and I can’t thank them enough for everything they do.
Thank you for your review and kind words, Bethany; we really appreciate you taking the time to write this as we value your feedback greatly.
Mum moved into Snowdrop Place a month ago and has been given 5-star treatment. She has a lovely room on the first floor overlooking the beautiful garden and gets constant care and attention from all the staff. She is out of self-isolation and able to enjoy different areas of the home which has a...
Mum moved into Snowdrop Place a month ago and has been given 5-star treatment. She has a lovely room on the first floor overlooking the beautiful garden and gets constant care and attention from all the staff. She is out of self-isolation and able to enjoy different areas of the home which has a community and luxury feel. She is clearly enjoying mixing with other residents and enjoys the cafe area downstairs and the hairdressing salon. There are regular activities such as themed bingo, breathing exercises, bottle decorating and board games and last weekend the residents had Pimms and Strawberries and cream for Wimbledon. The staff are amazing. It’s fantastic. I can’t recommend it enough based on our experience so far. Thank you very much Snowdrop Place.
Hi Alison, thank you so much for writing this lovely review. We are pleased to know that you are happy with how mum is being cared for and that mum has settled in well. We appreciate you taking the time to write a review as we really value your feedback.
Mum has had an amazing time. She was a little unsettled the first day or two, but after that she was fine. The staff were very helpful and reassuring in any worries that she had. This was the first time mum had stayed in care so we were extremely pleased with how mum was looked after.
Mum has had an amazing time. She was a little unsettled the first day or two, but after that she was fine. The staff were very helpful and reassuring in any worries that she had. This was the first time mum had stayed in care so we were extremely pleased with how mum was looked after.
Thank you for your review, Christine; we really appreciate you taking the time to write this as we value your feedback greatly.
The idea of placing my mother into a care home was a particularly difficult one for us all. My Mum had a particular view of care homes and these fears were heightened by the circumstances surrounding the current pandemic. The Home Services Advisor was incredibly supportive of our family and was...
The idea of placing my mother into a care home was a particularly difficult one for us all. My Mum had a particular view of care homes and these fears were heightened by the circumstances surrounding the current pandemic. The Home Services Advisor was incredibly supportive of our family and was able to allay our fears. The 'fantastic' support of the carers and staff has meant my mother, who was quite frail, has been afforded a new lease of life. The change in her over such a short time is heartwarming. The environment is wonderful, the support and care shown by the whole staff there is inspirational and I have no qualms in recommending Snowdrop Place and its staff.
Thank you for your review and your kind words, Chris; we really appreciate you taking the time to write this, as we value your feedback greatly.
Mum has settled in very quickly and looks extremely relaxed already. The best surprise is that she is walking around and interacting with the other residents and staff. Mum has given us her stash of biscuits and snacks to take away as the food is so good and filling she does not need these to fill...
Mum has settled in very quickly and looks extremely relaxed already. The best surprise is that she is walking around and interacting with the other residents and staff. Mum has given us her stash of biscuits and snacks to take away as the food is so good and filling she does not need these to fill her up anymore.
Thank you for your review; we really appreciate you taking the time to write this, as we value your feedback greatly.
We would like to thank all of the wonderful staff at Barchester Snowdrop Place Care Home for being so kind, caring, thoughtful and welcoming to our special Mum who has been with you since the opening at the end of April 2021. The rooms are beautifully furnished, comfortable and above all feel ‘like...
We would like to thank all of the wonderful staff at Barchester Snowdrop Place Care Home for being so kind, caring, thoughtful and welcoming to our special Mum who has been with you since the opening at the end of April 2021. The rooms are beautifully furnished, comfortable and above all feel ‘like home’. The facilities are also excellent including the elegant dining room and communal lounges. Mum’s first month with you has been very happy and she has made new friends already. Thank you all so much for treating her with such respect and care. We would highly recommend Snowdrop Place for your loved ones.
Thank you for your review, Jane, and your kind words; we really appreciate you taking the time to write this as we value your feedback greatly.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 September 2023Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (61) & Events (4)
- 19 Oct 2026
Our residents enjoyed a fantastic trip out to watch a county cricket match at the @utilita bowl. We're lucky enough to have this fantastic venue nearby to Snowdrop Place and...
- 07 Oct 2026
Friendship - This isn’t something we promise or offer when you’re considering care for a loved one. It’s something that develops between residents, and can help life feel more familiar....
- 07 Oct 2026
We know how special our team of housekeeper’s are here at Snowdrop Place, however when better to make extra fuss and show our appreciation to them all than Housekeeping Appreciation...
- 20 Oct 2026Organiser: Barchester Snowdrop Place Care Home
- 23 Oct 2026Organiser: Barchester Snowdrop Place Care Home
- 10 Nov 2026Organiser: Barchester Snowdrop Place Care Home
Awards / Recognitions (59)
- 15 Oct 2026Recipient: Barchester Healthcare Ltd
- 10 Aug 2026Recipient: Barchester Snowdrop Place Care Home
- 27 Jul 2026Recipient: Barchester Snowdrop Place Care Home
Accreditations
There are no accreditations posted yet for Barchester Snowdrop Place Care Home.
Meet the Team (12)

Hi, my name is Gemma and I am the General Manager here at Snowdrop Place.
I have worked in the healthcare sector since 2015, in both public and...
Hi, my name is Gemma and I am the General Manager here at Snowdrop Place.
I have worked in the healthcare sector since 2015, in both public and independent services. As an experienced General Manager, I qualified as a registered Adult nurse in 2006 from the University of Southampton School of Nursing and Midwifery and then began my nursing career in the social care sector. My love for working with the elderly came like many, from looking after my grandmother in my teenage years.
I am extremely passionate about delivering exceptional, person-centred care to residents and ensuring high standards of support. Residents should have the opportunity to live their lives to the fullest. I enjoy working with residents, their loved ones and the staff team here at Snowdrop Place.

Hi, my name is Nicky and I am the Deputy Manager here at Snowdrop Place. I have a lot of experience working in this field, beginning in 2022 when I...
Hi, my name is Nicky and I am the Deputy Manager here at Snowdrop Place. I have a lot of experience working in this field, beginning in 2022 when I began as a part-time carer. I am passionate about my role within the home and team and I love interacting with the residents daily. It brings me joy to make a difference in their lives and to give back to the community in any way that I can.
Outside of my work, I have a busy life as a parent of three teenagers. They keep me on my toes and make sure that I am always on the go.
I feel incredibly fortunate to be in my current position at Snowdrop Place. Every day is a new adventure, filled with opportunities to make a difference and to have a positive impact on the lives of others. I wouldn't trade this experience for anything in the world.

I have been working as a Health Care Assistant for the past 10 years. I have worked within the community and in a care home always helping out with...
I have been working as a Health Care Assistant for the past 10 years. I have worked within the community and in a care home always helping out with Activities when possible. I have always had a passion for working with the elderly and love seeing them smile. I decided I wanted to progress my career within the care sector but in a different job role so I joined the team at Snowdrop Place as an Activities Coordinator. My aim is to give our residents a weekly programme full of activities and events to enjoy.

Hi, my name is Carol and I am the Head Housekeeper at Snowdrop Place. I love working in the care industry and supporting our residents daily. I am...
Hi, my name is Carol and I am the Head Housekeeper at Snowdrop Place. I love working in the care industry and supporting our residents daily. I am really passionate about the work I do.I am married with 3 daughters and I have 4 beautiful grandchildren. Outside of work, I love spending time with my family, we go for walks, bake and play games. We also love to laugh a lot!

Hi, my name is Maria Morris and I am part of the Reception Admin team here at Snowdrop Place.
As someone who has recently been promoted to the role...
Hi, my name is Maria Morris and I am part of the Reception Admin team here at Snowdrop Place.
As someone who has recently been promoted to the role of administrator, I am committed to providing the best possible support to both our staff and residents. I am excited to take on this new challenge and eager to learn new skills that will enable me to better serve our community.
As part of my role, I will be available to assist you with any enquiries you may have, whether it be about our services or any other questions you may have. I believe that listening to your feedback and concerns is paramount to my success in this role, and I am committed to providing you with the support you need.
So if you have any questions or simply want to say hello, please don't hesitate to stop by and introduce yourself. I look forward to meeting you!
I have previously worked in Retail Management, Schools and in the Admin Office for a small business.
Outside of work, I love to cook much to the delight of my family and friends, we also enjoy travelling and experiencing different foods, it also gives me a chance to practice my Spanish.

I'm Laura, a Home Services Advisor at Snowdrop Place. My role includes working alongside the home’s knowledgeable management team to support...
I'm Laura, a Home Services Advisor at Snowdrop Place. My role includes working alongside the home’s knowledgeable management team to support potential residents and their loved ones when considering care in our wonderful home.
I’m on hand to meet and chat with you, answer all your questions and support you through your decision to seek the perfect home, that offers person-centred care, companionship, well-being and life-enriching experiences whilst enabling the protection of independence and individuality. We really aim to make your journey as easy, stress-free and comfortable as possible as a team.
My career has spanned various sectors, all based around customers, care and people. With a family, I also enjoy making the most of life. I really enjoy the opportunity to be part of our home, where we take pride in offering safe, warm and compassionate care in a luxurious setting where residents really thrive and enjoy their lives.

Hello, it's a pleasure to introduce myself to you. My name is Liz, and I work as the admin assistant and receptionist at Snowdrop Place - As the...
Hello, it's a pleasure to introduce myself to you. My name is Liz, and I work as the admin assistant and receptionist at Snowdrop Place - As the first point of contact, I take pride in welcoming you with a big smile, a warm greeting and the offer of a hot drink and slice of delicious cake. I'm always ready to assist you with any queries you might have and guide you throughout your visit to ensure that you have a memorable experience.

Hi, my name is Rutendo Jambo. I am a BSc (Hons) Health and Social Care graduate. I also attained from Kingston College a Foundation Diploma in...
Hi, my name is Rutendo Jambo. I am a BSc (Hons) Health and Social Care graduate. I also attained from Kingston College a Foundation Diploma in Nursing. I have many years of experience working in healthcare. After completing my studies I moved back to my home country Zimbabwe where I worked as a Pyscho-Social Support Worker at an NGO supporting children with cancer. I love my job and delight in working with residents to help them make the most of every day

Hello, My name is Liliana and I am a Senior Carer here at Snowdrop Place Care Home. I have been working in the care industry for many years and...
Hello, My name is Liliana and I am a Senior Carer here at Snowdrop Place Care Home. I have been working in the care industry for many years and working with Barchester in this beautiful home is a real highlight for me.
Supporting our residents and their loved ones is at the front of all I do on a daily basis and I hope that my input in their care brings them as much joy as it does me.

Meet Joshua, a compassionate and skilled member of the Snowdrop Place team. With his background in healthcare, Joshua brings a wealth of knowledge...
Meet Joshua, a compassionate and skilled member of the Snowdrop Place team. With his background in healthcare, Joshua brings a wealth of knowledge and experience to his role. He was thrilled to be given the opportunity to work at Snowdrop Place and is passionate about utilising his skills to make a positive difference in the lives of residents. Joshua is grateful for the chance to take his career to the next level and always leaves work with a smile, knowing he has made a difference in the lives of the lovely residents he helps care for.

Hi, my name is Ashley and I feel extremely proud to be a part of the Snowdrop team.
I started my journey with Barchester Healthcare as a carer...
Hi, my name is Ashley and I feel extremely proud to be a part of the Snowdrop team.
I started my journey with Barchester Healthcare as a carer through their sponsorship programme. My role included providing compassionate care to patients and ensuring their daily needs were met with utmost care and attention.
As time went by, I was given the opportunity to develop my skills and progress professionally.
I was also given a chance to become a dementia champion. This role is special to me as it allows me to use my knowledge and experience to support patients with dementia and their families. I strive every day to make a positive impact in their lives and help them to live with dignity and respect.
I am grateful for the opportunities that Barchester Healthcare has given me, and I am proud to be a part of the Snowdrop team.

Hello, I am Ester, a dedicated carer at Snowdrop Place. I am passionate about providing compassionate support, I strive to create a positive and...
Hello, I am Ester, a dedicated carer at Snowdrop Place. I am passionate about providing compassionate support, I strive to create a positive and nurturing environment for the residents I care for.
I have committed myself to making a difference in people's lives, I bring empathy and kindness to every interaction I have at Snowdrop Place.
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