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Royal Windsor Care Home

199 Harlaxton Road, Grantham, Lincolnshire NG31 7AG
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Royal Windsor Care Home, Grantham
Royal Windsor Care Home, Grantham
Royal Windsor Care Home, Grantham

Royal Windsor is a 5 star warm, welcoming and inviting residence providing all the luxury and comforts of home. You can be sure that the very highest standards of health care is always on hand, often discreetly in the background. Care needs are pre-assessed in advance to ascertain individuals health care needs and abilities so that each person’s care is individually tailored.

Residents can enjoy the vibrant atmosphere and take part...  

Care Provided by Royal Windsor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room

Funding & Fees

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

Our weekly fees do not include hairdressing or chiropody visits.

Contact Royal Windsor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Kelly Barton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021
  • Last Refurbishment: 2021
  • Number of floors: 1

Room Information

  • Single Rooms (68)
  • Single Rooms with ensuite Wet Room (68)

Parking

  • On-Site Parking

Royal Windsor Care Home Reviews (51)

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9.8

Royal Windsor Care Home has a Review Score of 9.8 (9.760) out of 10, based on 14 reviews in the last 2 years. Over all time Royal Windsor Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from Graham C (Nephew of Resident) published on 17 June 2026 Submitted via Website
Overall Experience
My Uncle in Law has been a resident for 2.5 years and we have always found the Royal Windsor to be excellent. As you would expect with anything there occasional things that don't quite go to plan but the staff are always friendly and keen to do their best to look after the residents.

We have no hesitation in recommending the Royal Windsor to anyone who is looking for somewhere suitable for their loved one.

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Review from Alan G (Nephew of Resident) published on 11 June 2026 Submitted via Website
Overall Experience
My aunt has been a resident at the home for the best part of a year. When she arrived she was in a poor state of health with both digestive problems and serious bed sores following a period of care at home. She was well looked after and rapidly recovered. Although she wishes that she could return a home we know that this is not possible as she would rapidly return to the state she was in when she arrive. The 24hr care/assistance that the home has provided has enabled her to remain healthy and comfortable in a room that is accessible to the gardens.

We do not live in Grantham and the care and communication provided has given us peace of mind.

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Review from N M (Daughter of Resident) published on 4 November 2025 Submitted via Postal Card
Overall Experience

It was suggested to us as a family that perhaps respite care would help in my mums recovery following a series of major life and health events.Looking for the right care home was obviously extremely important to us and we found that in the Royal Windsor. It is a very warm, friendly place with wonderful caring staff and exceptional food. Family and friends are made to feel so welcome and it just has a very special feeling about it. In my opinion it has the whole package. Mum was in the care of the Royal Windsor team for seven months and in that time we all saw such a positive change in her - back to her former self and now she is home again. The nurturing, care and support that mum received at the Royal Windsor - by all the team, I believe helped mum achieve this goal and we are truly grateful for this. Thank you.

Reply from Robyn McQuade, Business McQuade at Royal Windsor Care Home
We cannot thank you enough for taking the time to provide us with a review it really means a lot to us as a home to read your lovely words about your view as a family on what we do. We are glad as a team to have been a part of aiding mums recovery back to her former self.

We truly cant wait for yourselves to visit us again in the near future.

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Review from M M (Resident / Service User) published on 4 November 2025 Submitted via Postal Card
Overall Experience

I was a resident at the Royal Windsor care home for seven months following a period of ill health. It is a very nice place and has such a warm atmosphere. All the staff are so lovely and very kind and the food at the home is outstanding. I was very happy there and made lots of friends. If I needed respite again in the future I wouldn't go anywhere else other than the Royal Windsor. The encouragement that I received helped me enormously in my recovery. Thank you very much.

Reply from Robyn McQuade, Business Manager at Royal Windsor Care Home

Everyone at Royal Windsor miss you dearly but are extremely happy to have been a part of your journey back to home . We want to thank you so much for taking the time to review us. From the entire team we wish you all the best and look forward to your visits.

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Review from L P (Wife of Resident) published on 8 August 2025 Submitted via Postal Card
Overall Experience

My husband stayed for a weeks respite. The staff were caring and so very kind to him. Nothing was too much trouble. Facilities good, food good, he was treated with dignity and respect and will go again for future respite.

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Review from Jill S (Daughter of Resident) published on 15 May 2025 Submitted via Website
Overall Experience
Mum (95) arrived at Royal Windsor in a very sad state. Confused, frail and she had just had a fall and broken her arm. It was a huge relief when we were met with such lovely staff & so much easier to leave mum.
Soon there was a big change. She was less confused and was enjoying activities and meeting other residents, encouraged by staff. Despite medical problems mum has improved physically and is well settled. She loves the staff and enjoys chatting with them as they are so helpful. We are always consulted and they have gone above and beyond helping our circumstances, working with us to get the best outcome for mum. Recently they hosted my dad's 95th birthday (he's still at home) with a special celebration and a big cake, making it a very special day for us.

We couldn't recommend this lovely care home more highly. From managerial to care and home staff they are all so kind, accommodating, caring and have made a huge difference to all our lives knowing mum is looked after so well.

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Review from B R (Daughter of Resident) published on 19 February 2025 Submitted via Postal Card
Overall Experience

Mum has been at Royal Windsor for over a year. One thing I notice is the caring staff seem to change a lot. I am sure if you paid a higher wage, you would retain staff and as my mum has dementia, it must be hard for her to understand. It's a very demanding role and I appreciate all the care they provide for my mum.

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Review from C M (Daughter of Resident) published on 27 January 2025 Submitted via Website
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Royal Windsor staff, from the cleaners, carers, office staff, kitchen, and management, have gone above and beyond to support my Father. I am, for the first time in a very long time, able to relax knowing he is being cared for to a better standard than I could do myself. We consider ourselves very lucky to have found Royal Windsor.

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Review from Roger A (Nephew of Resident) published on 24 January 2025 Submitted via Website
Overall Experience

My aunt has been a resident in the Royal Windsor for six months. When I looked for a Care Home in June last year I was very impressed with the modern spacious rooms, the wide airy corridors, the lounges, and other facilities. But most of all the promise of 24/7 care for my aunt. After six months I am even more impressed. The staff are very attentive and quick to give support, the food is excellent and the daily activities provide many opportunities for social interaction. I highly recommend the Royal Windsor.

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Review from Elaine W (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience
My mom has been a resident at Royal Windsor since April 2024. Royal Windsor is not only spotlessly clean and well-appointed but operates as one big, happy family. My mom is very well cared for and treated with respect. All the staff from the management through to housekeeping operate with their resident's best interests at heart. They are kind, helpful, jolly, dedicated, and above all understanding and accommodating. The care staff are well-trained and patient and take their time. Mom is not rushed, she feels understood and has been allowed the space to build up that all-important trust. The standard of food and its service is excellent. The activities offered are second to none, with two designated activity coordinators offering inclusive, well-thought-through activities every morning and afternoon in a relaxed Bistro setting. From arts and crafts to singing and dancing it all goes on here.

I happily leave my mom after a visit knowing that we are all in very safe hands.

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Review from V R (Daughter of Resident) published on 23 January 2025 Submitted via Website
Overall Experience

Putting Mum in care is one of the hardest things we have had to do as a family as we said we never would when Dad past. It was the worst Christmas we had truly experienced as a family but I have my own health issues and my sister lives too far away. Mum had a fall and I have struggled to care for her. When we went into the Royal Windsor it was like a weight had been lifted from start to Mum moving I didn't realise it could be so easy. We looked round a few that seemed nice enough but this one had a feel I cannot explain. Everyone, even the other people that live there, are just lovely. We have been so worried how Mum would take, well, she shocked us all. She loves it and it really has taken the weight off. I'd give it 10 stars if I could.

Reply from Robyn McQuade, Business Manager at Royal Windsor Care Home

It has been our pleasure assisting you throughout your enquiry process. We do truly understand and are here to assist every step of the way to try to make it as simple as it possibly can be. We are delighted that Mum has settled in so well. We thank you for kindly taking the time to write this review for our lovely home. From the entire team at Royal Windsor - Thank you.

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Review from Jamie K (Friend of Resident) published on 22 January 2025 Submitted via Website
Overall Experience

My uncle has been at Royal Windsor quite some time now he absolutely loves it there and I can see why. I've not had many dealings with care homes but this is like a hotel but with a home from home feel. My wife and I have been treated so well every time we visit. We see how well he is cared for and nothing seems to be too much trouble. If this place is still available when I am older, I would have no issues in signing myself in. I can't recommend this home enough it really changed our view on what a care home is.

Reply from Robyn McQuade, Business Manager at Royal Windsor Care Home

We the entire Royal Windsor team are very grateful that you have taken the time to write this very kind review of our care home. The team work very hard to maintain high standards of both the care and surroundings so are delighted by your words of your recommendation.

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Review from Dorothy J (Sister of Resident) published on 2 January 2025 Submitted via Website
Overall Experience

My brother and sister-in-law have been residents in the Royal Windsor since March 2024. My siblings and I are grateful for the comfort and care our relatives receive and for the friendliness that we as their relatives also experience when visiting or otherwise contacting the home. I have no hesitation in recommending the Royal Windsor to anyone looking for residential care for their relatives.

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

We thank you for your lovely review of our home. We do truly appreciate your recommendation and kind words. It is our pleasure to be able to accommodate your brother, his wife and your family as part of our extended Royal Windsor family.

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Review from E S (Daughter of Resident) published on 3 September 2024 Submitted via Website
Overall Experience
My father recently had two weeks of respite and thoroughly enjoyed himself.
In his words "it was like staying at a 5-star hotel!"
From the beautiful welcoming environment, quality of furnishings and decor, to the attentive, kind and supportive staff, excellent meals, entertainment/ activities and other residents to spend time with.
It was truly an all-inclusive stay! It was well worth the money spent to see our father leave like 'his old self' again.

So much so he is looking to return again in the future.

Reply from Robyn McQuade, Business Manager at Royal Windsor Care Home

We are thoroughly pleased Dad enjoyed his stay with ourselves and that he left as his old self again. We would welcome him back with open arms. From the entire team at Royal Windsor we thank you for your review it truly does mean a lot.

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Review from K G (Friend of Resident) published on 9 April 2024 Submitted via Website
Overall Experience

The Royal Windsor is an outstanding residential home. It is welcoming, there is always a friendly atmosphere throughout. The rooms are light and airy and clean, feeling very luxurious. The staff demonstrate a high level of emotional warmth, care and support to the residents and meet their individual needs with understanding, compassion and dignity, going above and beyond. The activities staff promote an inclusive environment for all residents and nothing is too much trouble in catering for each person's needs, a full programme of diverse activities is always available, along with a smile and plenty of encouragement and family and friends are always welcome to join in. The administration staff are very professional and excellent in dealing with any queries, they are extremely supportive with any issues that need addressing. I highly recommend Royal Windsor Care Home as it feels 'home from home'.

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

Thank you so much for your remarkable review. We, as a team, cannot thank you enough for the amazing comments. It has been our pleasure to welcome you and your loved one to our extended Royal Windsor Family.

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Review from R B (Resident / Service User) published on 13 March 2024 Submitted via Postal Card
Overall Experience

I absolutely love living here, I can't fault it at all. Clean. Food is good, we always have a choice. All staff and also other residents are friendly. Happy with my decision to move here. They let me use the puzzle table as I love doing jigsaws.

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

The entire team at Royal Windsor thank you for your kind review. We are so pleased you enjoy residing with us. It is truly our pleasure to have you here and you are a big part of our Royal Windsor Family.

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Review from Lara E (Daughter of Resident) published on 13 February 2024 Submitted via Website
Overall Experience
Couldn’t recommend Royal Windsor highly enough - all the staff are very friendly, caring and attentive, always a friendly atmosphere.

The accommodation is so clean and inviting, with a full range of activities for residents. A*.

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

We thank you for your lovely review of our home. We do truly appreciate your recommendation and kind words. We are so happy to have provided you with peace of mind after your tour prior to Mum moving in.

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Review from Elizabeth D (Respite Resident) published on 13 June 2023 Submitted via Postal Card
Overall Experience

I booked into the Royal Windsor for two weeks respite to follow a hip operation. I found the activities, bedroom, communal lounges, etc. Very well provided, with comfortable furniture etc. The staff were very kind, really helpful and would go the extra mile to please. The chef and his staff dealt with my lactose-intolerant diet very well. The activities staff were very enthusiastic. Very heartwarming to see. Management is very professional. So good all-round - I stayed another week!

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

The entire team at Royal Windsor, thank you for your kind review. We are so pleased you enjoyed your stay with us and that it exceeded your expectations so much that you booked another week. It was our pleasure to meet and look after you post-operation.

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Review from V T (Daughter of Resident) published on 25 May 2023 Submitted via Postal Card
Overall Experience

My whole family cannot praise this wonderful care home enough. The love and care shown to my mother, who lives with dementia, is outstanding. We are so grateful for the peace of mind they have given us. The home itself is beautiful and everyone who works there is a credit to their profession.

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

Thank you for your kind words as we pride ourselves on our high standards of care to match the high quality surroundings we at Royal Windsor provide. So we thank you ever so much for your wonderful review it means a lot to the team. Looking after your mum is truly our pleasure we are so glad to have given you that peace of mind you all deserve.

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Review from Jennifer O (Sister of Resident) published on 21 May 2023 Submitted via Postal Card
Overall Experience
First impression was the excellent car park, easily accessible with wide bays. Excellent and prompt, secure access welcome by intercom.

Initial reaction was that I was in an exceptionally lovely hotel. Escorted to my sister's room by a lovely and helpful lady. My sister's room was lovely, light and airy. Best of all was my sister's happiness and contentment following her operation - you can't put a price on that! Manager was professional, helpful and approachable - even offered me tea and cake. Well done!

Reply from Robyn McQuade, Business Administrator at Royal Windsor Care Home

We thank you for your lovely review. It was our pleasure to look after your sister following her operation. The Royal Windsor team enjoyed meeting you both and you know where we are if we are needed in the future.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (6)

  • 31 Jan 2025Recipient: Royal Windsor Care Home
  • 28 Feb 2023Recipient: Crown Care
  • 30 Jun 2022Recipient: Crown Care

Accreditations

There are no accreditations posted yet for Royal Windsor Care Home.

Meet the Team (4)

Kerrie Page
Kerrie PageJob Title:Unit ManagerJoined: 2021

Hi, my name is Kerrie, I am one of the Unit Managers here at Royal Windsor Grantham. My main role is to ensure that safe, person-centred care is delivered to a high standard to each one of our residents within our care. I look forward to welcoming you into our stunning 5-star home

Susan Hanson
Susan HansonJob Title:Activities Co-OrdinatorJoined: 2022

Hi, my name is Susan, I am the Activities Co-Ordinator here at Royal Windsor Grantham. I bring with me a wealth of knowledge and experience within the care sector.

My main role here is to fulfil and enrich the lives of each resident by getting to know them individually and conducting a wide range of activities from interactive games/quizzes to individual pamper sessions and event organisation.

Lorraine Hassall
Lorraine HassallJob Title:HousekeeperJoined: 2021

H, my name is Lorraine, I am the Housekeeper here at Royal Windsor Grantham. I have over 12 years of experience in the domestic side of care homes. My team and I go above and beyond the usual housekeeping duties to ensure that our home is kept to an extremely high standard at all times here at the Royal Windsor.

Tony Jackson
Tony JacksonJob Title:Maintenance ManagerJoined: 2021

Hi, my name is Tony, I am the Maintenance Manager here at Royal Windsor Grantham. I have worked in care homes for many years and I can say this one is the likeness of a 5-star hotel and it is my job to keep it that way. To ensure all Health and Safety checks are done. I also like to help the residents personalise their rooms to ensure they are comfortable. I like to keep on top of my maintenance checks to ensure the home is running at its best.

Frequently Asked Questions about Royal Windsor Care Home

What types of Care is Royal Windsor Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Royal Windsor Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Royal Windsor Care Home?

Own Furniture if required, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room are some of the Facilities & Services.

How far is Royal Windsor Care Home to the centre of Grantham?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royal Windsor Care Home to verify any information. View our terms and conditions. Royal Windsor Care Home has an Enhanced Service -more info.