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The aim is to offer residents meaningful experiences through social interaction, activities and care plans tailored to each individual.
Staff are highly trained to provide any support residents may need, which adds to the homely, warm and welcoming atmosphere of the setting.
Care Provided by Bishop's Cleeve Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Bishop's Cleeve Care Home for full pricing details and T&Cs.
Contact Bishop's Cleeve Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Kirsty Peplow(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- No restrictions on visits.
Parking
- Very good parking at the home, if visitors unable to park for any reason, please do speak to the reception colleagues on arrival and will do all to help.
Bishop's Cleeve Care Home Reviews (53)
Bishop's Cleeve Care Home has a Review Score of 9.6 (9.635) out of 10, based on 33 reviews in the last 2 years.
Over all time Bishop's Cleeve Care Home has 53 reviews.
My mum is very well cared for at Bishop's Cleeve Care Home. The staff are exceptional. They are kind, caring and considerate and nothing is ever too much trouble when meeting the needs of the residents. The home is a very happy home and I am always made to feel very welcome when I visit. My mum enjoys joining in with the activities which are fun and varied. The facilities are very good and the home is clean and tidy.
Thank you very much for your lovely review and kind words. Best wishes.
I have visited my friend a few times now and have always found the staff very welcoming. The whole atmosphere gives me a sense of confidence that my friend is well looked after.
Thank you for your review and we are delighted that you feel so welcome when you visit your dear friend. Best wishes.
It is great that she gets lovely human contact which she missed living alone.
Thank you very much for your review and it is fantastic to see your dear mum doing so well. Best wishes.
The home is exceedingly clean, always smells nice and is very welcoming. My mother is very fussy but she is happy with her room and surroundings which helps me not to worry. She has made friends and is comfortable with all the staff.
We are delighted that your mother has settled in so well and is enjoying living at Bishops Cleeve. Thank you so much for your kind words and compliments which we will share with the team. Best wishes.
My mum has been here two years. Initially, it was very good then the management changed and it went downhill drastically. We now have a new manager and the change has been rapid and effective. Morale is high, carers are genuinely happy in their work. Mum has flourished. A sense of family and community is evident. Management is always available to listen and tailor individual requirements. It's a beautiful home, light, bright and without that "smell" many homes have. Parking is easy. There will always be "fine-tuning" as circumstances change but Mum and I are "happy bunnies", she's safe and nurtured. Keep up the good work.
Thank you very much for your review and we are delighted that you and Mum are so happy with the care and facilities at Bishops Cleeve. Our home manager leads the team exceptionally well and we are pleased that you are able to see the positive changes. Thanks again and best wishes.
My mother has been in the care home a few weeks. The staff are very caring and professional which has helped her settle in very well. I am very pleased with the way she is being looked after, there are many activities for her to join and enjoy.
Thank you for your wonderful review which I will share with the team.
The home is well managed and staff care for mum-in-law with respect and kindness.
We are kept fully informed and all questions are answered promptly.
Thank you very much for sharing your positive experience of Bishops Cleeve Care Home. Best wishes.
Knowing that she is being very well cared for, in a comfortable environment, gives us peace of mind.
Thank you very much for your review. It is great to know that yourself and the family feel so reassured that your dear mother-in-law is being well cared for and that she comfortable and content living at Bishops Cleeve. We send our very best wishes to you all.
I was warmly welcomed and appreciated my second respite stay. All the care I received was good and call bells were promptly answered. I was, however, disappointed to find the dining room and food presentation below the standard I remembered from my previous stay. Tables were not prepared properly and on one occasion both main courses were put onto one plate, meatballs with gravy and tomato risotto. The soups were always good and served very hot. There appeared to be a lack of cutlery and crockery resulting in sandwiches being served on hot plates and cups being put on plates instead of saucers.
... .
Thank you very much for your review and high ratings for Bishop's Cleeve Care Home. We are delighted that you were so happy with the care you received. Just to reassure you, our Hospitality Manager and his support team are attending the Home in the first week of September to carry out a refresher...
Nothing was too much trouble for them. They provided a lovely room for her, and I have to say, the food looked very tasty, served in an attractive dining room with views across the garden.
There were activities going on in the foyer, which were very well received by those who opted in and the sumptuous cake and refreshments on offer added to the whole experience.
The care home is peaceful and beautifully kept, and I would have no hesitation in recommending it to others - I would definitely be happy to go there myself when the time comes!
Thank you so much for the wonderful review and recommendation. It has been a pleasure meeting you, and mum! If we can be of assistance again in the future please do not hesitate to get in touch. Best wishes.
The food is delicious and Mum is really enjoying her meals, having had a really poor appetite at home.
The activities coordinator is excellent and residents look forward to the wonderful themed events, the next one being a ball!
Thank you very much for your review. It is an absolute pleasure to have Mum stay with us at Bishop's Cleeve Care Home again.
I was brought to Bishop's Cleeve Care Home for post-operative respite care. Good staff, excellent building and decor, nice garden and facilities. All members of staff were caring and very professional. I would not hesitate to book another stay and to recommend the home to others.
Thank you very much for your review and recommendation. It was an absolute pleasure to have you stay with us at Bishop's Cleeve. If we can be of assistance in the future, please do not hesitate to get in touch. Best wishes.
My mum stayed for one week following surgery. All staff I encountered were friendly and helpful. The food was all made from scratch and was healthy and nutritious. The standard of cleanliness was excellent, and the ground was well maintained. My mum was looked after really well, and I am happy to recommend this home.
Thank you so much for your lovely review. We are pleased that your mum enjoyed her stay and that you and the family were so happy with everything. If we can be of assistance again in the future please do not hesitate to get in touch. Please pass on our best wishes to your mum.
My mother-in-law is in Bishop's Cleeve Care Home for respite care, with a view to staying. The staff were very helpful in setting this up for us at short notice, and have helped her to settle in well. She seems to be adjusting to being there and we hope she will stay. She enjoyed a "sing-song" yesterday!
Thank you very much for your lovely review. We are delighted that your mother-in-law has settled in so well and that she is enjoying joining in with the activities. We will share your kind words with the team. Thanks again and best wishes.
Beautiful care home. Rooms have nice decor and ensuites. Lovely staff, amazing food and activities if wanted. Would highly recommend it. My father went for two weeks respite and is happy to go back, says it's like a holiday.
Thank you very much for your review. It was a pleasure to have your father come stay with us at Bishop's Cleeve and are delighted to hear that he enjoyed his stay so much.
She was able to invite her family and friends to celebrate with her and the management and staff went out of their way to make it a day to remember. From a Happy Birthday serenade by the staff when she woke up, to then find decorations and photos of her life displayed around the home, and in the afternoon to be joined by many residents and their relatives for tea, bubbly and birthday cake - she couldn't have asked for more. Many thanks to every member of staff who helped to make this day so special - you are incredible!
Hello Debbie and what a privilege and an honour it was to share this wonderful and momentous occasion with your dear mother. She has touched all of our hearts and it was an extra special celebration because her lovely family and friends were able to join her. Thank you so much for your kind words...
From my first telephone enquiry with Bishops Cleeve Care Home, I have been constantly reassured that this was not only the right decision for her but that we were really lucky to have found this home and that it was so close to her home.
All the staff are amazing, nothing has been too much trouble for them and though she is still very confused, she has already told us she is no longer lonely. It is a wonderfully run home, with staff always around and happy to sit and chat if needed.
The rooms are beautiful, small dining rooms ensure it is not too noisy and there is lots to do! I can never thank them enough!
Hello Catherine and thank you so much for your lovely review. We are absolutely delighted that you are so pleased with the care your mother is receiving at Bishop's Cleeve and happy that we were able to make the transition into our care home go as smoothly as possible. We really appreciate your...
My husband only went in on 9th Dec 2022, but so far it has been very friendly place to be. He is very well looked after.
Thank you for taking the time to review Bishops Cleeve Care Home. We are privileged to care for your husband and welcome you both into the family.
After a stay in the hospital, we booked Mum in for some respite care with a view to her becoming a permanent resident as we knew she would no longer cope at home even with a care package. My sister and I visited the home prior to making a decision and were extremely impressed with everything we saw. The home is furnished to a very high standard with well-thought-out soft furnishings, and the bedrooms are lovely. Sadly Mum was only at the home for just under four weeks before she passed away, but she was so well cared for, and it was a huge relief to us knowing that while she was there - she was safe and comfortable.
Thank you for taking the time to review Bishops Cleeve, and although your mum's time was short, we are privileged to have welcomed you all into the family. Thank you for your kind words.
Our mother came into your care just over five weeks ago and as you will be aware, she passed away last Monday night. Whilst her stay was short, her care from you, as a team, was far from it. Nothing was too much trouble and although she would rather have been in her own home, your home soon became her home. She was delighted with the care, tenderness and assistance provided in her time of need. Even towards the end when she became somewhat “trigger” happy with the assist button, the service never wavered and was always delivered with a smile and kindness. We are so pleased that we found you and grateful that you had space to accommodate our mother. It is never easy to make the decision to leave your own home but we took great comfort from the fact that mother was in a safe, friendly and attentive environment. As a family, please accept our heartfelt thanks, gratitude and appreciation for taking the time to care. We will never forget it, thank you all.
Thank you for such a beautiful review, we work tirelessly to ensure both residents and relatives feel at home, safe and comfortable. Thank you for allowing us to care for your mum and welcome you all into our family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (1)
- 05 Dec 2025
Bishops Cleeve Care Home, part of Advinia Health Care, is celebrating a remarkable connection to its local heritage by renaming one of its households Dean, in honour of resident Ruby,...
- 05 Dec 2025
We’re delighted to offer 3 weeks for the price of 2 on new respite stays, the perfect opportunity for families and carers to rest, safe in the knowledge that your...
- 17 Mar 2025
Our monthly disco is held on the third Friday of every month where our residents get together and enjoy some favorite of their favorite songs with our visiting DJ.
- 15 Aug 2026Organiser: Bishop's Cleeve Care Home
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Bishop's Cleeve Care Home.
Meet the Team (4)

I have dedicated my career to the care sector since the age of 14, beginning as a Kitchen Assistant and progressing through a variety of roles to become a Home Manager. This journey has provided me with a comprehensive understanding of the care environment and a deep appreciation for the importance of delivering exceptional standards of care.
My experience is primarily within residential and dementia care settings, where I have developed a strong commitment to providing compassionate, person-centred support that promotes dignity, independence, and wellbeing for every resident.
As Home Manager at Bishop’s Cleeve Care Home, I am passionate about creating a positive and inclusive environment for residents, their families, and our team. I am incredibly proud to work alongside such a dedicated group of professionals whose commitment and compassion consistently exceed expectations. Together, we strive to ensure that every resident receives the highest quality of care and enjoys a fulfilling and meaningful life within our home.

With over 12 years of experience in the UK care sector, our Deputy Manager has progressed from community and live-in care through to Team Leader roles in specialist dementia nursing homes, achieving her Level 4 qualification before stepping into her current leadership position.
Inspired from a young age by caring for her grandfather and following in her mother’s footsteps as a community carer, she has always been driven by a desire to make a genuine difference in people’s lives.
She believes outstanding care starts with well-trained, supported staff and a strong person-centred approach, always putting residents’ needs first while ensuring families feel reassured and involved.
Described as approachable, understanding and full of positive energy, she brings warmth and dedication to the home every day. Outside of work, she enjoys shopping, movies, socialising and spending time with her dog, returning to work refreshed and ready to support both residents and her team.

Bringing over ten years of experience in customer relations and sales leadership within the care sector. His career has centred around supporting families through every stage of the care journey, strengthening community relationships, and championing a compassionate, person-centred approach.
Having spent part of his childhood in Africa and America, Philip developed a deep appreciation for cultural diversity and the importance of empathy—values that continue to guide his work today. He believes that exceptional care begins with meaningful relationships, open communication, and trust.
Philip is also a Dementia Friends Champion and an advocate for inclusivity and wellbeing. He is passionate about initiatives that help people feel understood, supported, and connected.
He is excited to contribute to Advinia’s commitment to delivering outstanding care across the UK and to making a positive difference for residents, families, and teams.
For advice, support, or to discuss anything related to customer relations, Philip can be contacted at crm.south@advinia.com

Terri has worked in the care sector since the age of 21 and brings a genuine passion for supporting others in everything she does. Known for her warm, caring and positive nature, she is dedicated to ensuring every resident at Bishops Cleeve Care Home feels valued, respected and able to live a fulfilled life. Her natural enthusiasm is felt by everyone she meets, often leaving residents, families and colleagues feeling uplifted after spending time with her.
Terri holds a Level 3 qualification in Health and Social Care and is a trained Dementia Care Coach through Worcester University. She is a passionate advocate for those living with dementia, creating meaningful and engaging experiences that promote independence, joy and connection.
From “wake-up shake-up” sessions and garden walks to music, laughter and themed events, Terri helps create a vibrant and welcoming atmosphere within the home. She takes great pride in getting to know each resident as an individual, building strong, trusting relationships and supporting both residents and their families every step of the way.
Outside of work, Terri enjoys reading, music, spending time in the garden and staying connected with close friends.
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