






Bishop's Cleeve Care Home enjoys a beautiful location on the edge of the Cotswold village of Bishops Cleeve. The home has been purpose-built to provide a caring environment to the surrounding community.
The aim is to offer residents meaningful experiences through social interaction, activities and care plans tailored to each individual.
Staff are highly trained to provide any support residents may need, which adds to the homely, warm and welcoming atmosphere of the setting.
Care Provided by Bishop's Cleeve Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 64 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Subject to care needs assessment
The price(s) shown are provided by the care home. Contact Bishop's Cleeve Care Home for full pricing details and T&Cs.
Contact Bishop's Cleeve Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Advinia Healthcare Ltd
- Private Owned
Person in charge
- Kirsty Peplow(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (64)
- Single Rooms with ensuite Wet Room (64)
Visiting
- No restrictions on visits.
Parking
- Very good parking at the home, if visitors unable to park for any reason, please do speak to the reception colleagues on arrival and will do all to help.
Bishop's Cleeve Care Home Reviews (53)
Bishop's Cleeve Care Home has a Review Score of 9.6 (9.635) out of 10, based on 33 reviews in the last 2 years.
Over all time Bishop's Cleeve Care Home has 53 reviews.
My mum went into the care home for 3 months respite care following a very serious fall. She was helped to settle in quickly and was made welcome by a fabulous team who were warm and thoughtful, from the 'seniors' to the care staff, caterers, cleaners, managers and activities coordinator. Everyone worked together to create a strong sense of family and support and mum was quickly known by name. Nothing was too much trouble. The daily activities ensured that she felt at home and part of the whole community. Visiting family members were encouraged to join in and frequently commented on the positive, happy atmosphere. The food was varied and of high quality, facilities were good, standards of cleanliness were high and mum's medical needs were well met. She felt safe. Her experience left her well recovered and ready to go back to more independence. It's exactly what she needed. We recommend this care home without hesitation.
Thank you so much for taking the time to share such thoughtful and positive feedback. We are delighted to hear that your mum felt welcomed, safe and well cared for during her respite stay. It means a great deal to the whole team to know that their warmth, kindness and hard work made such a...
Bishop's Cleeve Care Home is a clean and welcoming nursing that has taken care of my mother for the last eighteen months. The nursing staff, carers and catering staff all make a special effort to make mum feel welcome. Mum has developed a special friendship with the head of catering who helps her keep up her baking hobby.
Thank-you very much for your review and kind words. We are thrilled that your dear mum is doing so well and her baking skills are amazing! Thanks again and best wishes
Staff very good, constant change of care manager not helpful.
Thank-you very much for your review and for your high scores. Following the departure of our long term Home Manager, the care home has recently appointed a new, highly experienced and expert Home Manager who is meeting all of the families and residents as we speak. Please pop in and introduce...
The food looks varied and well presented. There are lots of amenities and afternoon entertainment, which are also very varied. I am very pleased we chose this care home and would recommend it. The staff are all very caring and do all they can to make sure the residents are fully cared for.
We are delighted to hear that you have had such a positive experience with our home and that your relative feels so well cared for. It is especially rewarding to know that you appreciate the dedication of our team, the...
The staff at the home have been excellent, unfortunately I feel that they are let down. The lift for residents & visitors has been out of action for months. Effectively trapping the residents that are on the first floor upstairs. The service lift has been offered but this always requires finding a member of staff & taking them away from their duties. Despite chasing this up with Tony, whose responses are unprofessional & flippant the lift remains out of use.
We're sorry for the frustration caused while one of our lifts has been out of service and completely understand how...
Terri is always so positive and understanding. She is such a huge asset to the Care Home.
It truly means a great deal to us to hear how positively Muriel's experience has been impacted.
We are very proud to have Terri as part of our excellent team at Bishops Cleeve Care Home, and your comments will mean so much...
Very happy, with the care, my mum is very settled and feels at home. The staff are kind & caring and look after Mum well.
We're so pleased to hear that your mum feels settled and at home, as that's exactly what we hope every resident experiences. It's lovely to know that the team's care and kindness have made a positive difference to her day to day life.
The staff always goes above and beyond when it comes to care.
I would like to take this opportunity to thank everyone involved with mum for making her feel as though she has a life again. Thank you!
Your kind words about the team are truly...
Great food comfy bed tv and ensuite like being in a hotel
Activities if you want to join in too
We are delighted to hear that you felt happy and comfortable during your stay with us at Bishops Cleeve Care Home. Your comments about our friendly and helpful team mean a great deal, and I will be sure to pass on your special...
A very welcoming and friendly care home. My dad has had several admissions for respite care. He appears settled and the environment is good. He is always clean and appears to be given good support.
Thank you very much for taking the time to share your kind feedback. We are delighted to hear that your dad feels settled and well supported during his respite stays with us. It has been a real pleasure for our team to get to know him. Our dedicated team strive to provide a welcoming environment...
The catering staff are exceptional and listen to what mum enjoys on the menu which is well cooked
The entertainment is good and the well being coordinator is excellent
Mum enjoys the one to one chats and the music
Thank-you very much for sharing your positive experience. We are thrilled that your dear mum is enjoying life at Bishops Cleeve. She really is a treasured member of our family and community at the care home. Best wishes
Home is extremely bright and airy and kept very clean
My mother is very happy here
We are thrilled to hear that your mum is so happy at Bishops Cleeve and thank-you for sharing your positive experience. Best wishes
Nan is always very well cared for and happy when we come to visit her
Thank-you very much for your review. It's really lovely to hear that you and the family are so pleased with the care and support provided for your dear Nan. Best wishes.
I do feel that the meals for vegetarians leaves a lot to be desired and could do with a major change, as at the moment vegetarian options are tasteless, and doesn't in any way look appetising at all.
Thank-you so much for your feedback which is vital to us as we strive to maintain the very best standards throughout. We will raise the vegetarian options with our hospitality manager and speak with your mother to offer some different choices that more suit her tastes. W are thrilled that your mum has enjoyed baking with chef so much. Best wishes.
As a respite care user, I notice the carers were always busy and did their variety of jobs well. The meals were very good and second helpings always available. I found the accommodation comfortable and modern. Unfortunately the entertainment and activities let them down. More could have been held, giving active stimulation to those who attended.
Thank you for taking the time to complete this review and as with all reviews and feedback, we use this information for continued improvements to our service.
The care + understanding of all the residents are 100%. All the staff work so hard + it shows in the Home. It's a beautiful home inside & out.
Thank you for taking the time to write this wonderful feedback about Bishops Cleeve Care Home which I will share with the team.
My grandma has recently moved to the home and I visited her for the first time over the weekend. I was very pleased with how she has settled in and by the overall feel of the place and how nice and clean it was. It seems she is enjoying the activities put on by the staff and said the food is very good too!
Thank you very much for your review and it is lovely to see that your dear grandma has settled in so well. Best wishes.
Very friendly and welcoming staff. All residents seem happy and settled.
Thank you so much for your review and high scores. Best wishes.
Thank you for all your hard work!
Thank you so much for your glowing review! Best wishes.
Always a smile and a welcome from staff. The home feels like "home", furnishings and colours restful. Really enjoy the singer who comes and entertains us! Residents are well looked after. We are welcome to join in all the events which is great fun and to share altogether. Thank you to the lovely staff.
Thank you for your kind words and compliments about our wonderful staff team. Best wishes.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (3) & Events (1)
- 05 Dec 2025
Bishops Cleeve Care Home, part of Advinia Health Care, is celebrating a remarkable connection to its local heritage by renaming one of its households Dean, in honour of resident Ruby,...
- 05 Dec 2025
We’re delighted to offer 3 weeks for the price of 2 on new respite stays, the perfect opportunity for families and carers to rest, safe in the knowledge that your...
- 17 Mar 2025
Our monthly disco is held on the third Friday of every month where our residents get together and enjoy some favorite of their favorite songs with our visiting DJ.
- 15 Aug 2026Organiser: Bishop's Cleeve Care Home
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Advinia Healthcare Ltd
- 01 Apr 2017Recipient: Advinia Healthcare Ltd
- 15 Feb 2016Recipient: Advinia Healthcare Ltd
Accreditations
There are no accreditations posted yet for Bishop's Cleeve Care Home.
Meet the Team (4)

I have dedicated my career to the care sector since the age of 14, beginning as a Kitchen Assistant and progressing through a variety of roles to become a Home Manager. This journey has provided me with a comprehensive understanding of the care environment and a deep appreciation for the importance of delivering exceptional standards of care.
My experience is primarily within residential and dementia care settings, where I have developed a strong commitment to providing compassionate, person-centred support that promotes dignity, independence, and wellbeing for every resident.
As Home Manager at Bishop’s Cleeve Care Home, I am passionate about creating a positive and inclusive environment for residents, their families, and our team. I am incredibly proud to work alongside such a dedicated group of professionals whose commitment and compassion consistently exceed expectations. Together, we strive to ensure that every resident receives the highest quality of care and enjoys a fulfilling and meaningful life within our home.

With over 12 years of experience in the UK care sector, our Deputy Manager has progressed from community and live-in care through to Team Leader roles in specialist dementia nursing homes, achieving her Level 4 qualification before stepping into her current leadership position.
Inspired from a young age by caring for her grandfather and following in her mother’s footsteps as a community carer, she has always been driven by a desire to make a genuine difference in people’s lives.
She believes outstanding care starts with well-trained, supported staff and a strong person-centred approach, always putting residents’ needs first while ensuring families feel reassured and involved.
Described as approachable, understanding and full of positive energy, she brings warmth and dedication to the home every day. Outside of work, she enjoys shopping, movies, socialising and spending time with her dog, returning to work refreshed and ready to support both residents and her team.

Bringing over ten years of experience in customer relations and sales leadership within the care sector. His career has centred around supporting families through every stage of the care journey, strengthening community relationships, and championing a compassionate, person-centred approach.
Having spent part of his childhood in Africa and America, Philip developed a deep appreciation for cultural diversity and the importance of empathy—values that continue to guide his work today. He believes that exceptional care begins with meaningful relationships, open communication, and trust.
Philip is also a Dementia Friends Champion and an advocate for inclusivity and wellbeing. He is passionate about initiatives that help people feel understood, supported, and connected.
He is excited to contribute to Advinia’s commitment to delivering outstanding care across the UK and to making a positive difference for residents, families, and teams.
For advice, support, or to discuss anything related to customer relations, Philip can be contacted at crm.south@advinia.com

Terri has worked in the care sector since the age of 21 and brings a genuine passion for supporting others in everything she does. Known for her warm, caring and positive nature, she is dedicated to ensuring every resident at Bishops Cleeve Care Home feels valued, respected and able to live a fulfilled life. Her natural enthusiasm is felt by everyone she meets, often leaving residents, families and colleagues feeling uplifted after spending time with her.
Terri holds a Level 3 qualification in Health and Social Care and is a trained Dementia Care Coach through Worcester University. She is a passionate advocate for those living with dementia, creating meaningful and engaging experiences that promote independence, joy and connection.
From “wake-up shake-up” sessions and garden walks to music, laughter and themed events, Terri helps create a vibrant and welcoming atmosphere within the home. She takes great pride in getting to know each resident as an individual, building strong, trusting relationships and supporting both residents and their families every step of the way.
Outside of work, Terri enjoys reading, music, spending time in the garden and staying connected with close friends.
Frequently Asked Questions about Bishop's Cleeve Care Home
What types of Care is Bishop's Cleeve Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Bishop's Cleeve Care Home have?
There are 64 Single Rooms.
What are the Facilities & Services at Bishop's Cleeve Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Bishop's Cleeve Care Home to the centre of Cheltenham?
3.5 mile(s) as the crow flies, distance by road may be significantly further.
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