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Care Provided by Eagle House Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Bariatric Care/Obesity
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Eagle House Residential Care Home for full pricing details and T&Cs.
Contact Eagle House Residential Care Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Hatzfeld Care Ltd
- Private Owned
Person in charge
- John Hanson (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (37)
Visiting
- Please book an appointment before arriving to the service, Call the buzzer at the gates and a member of staff will arrive.
Parking
- Visitor car park available
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Eagle House Residential Care Home Reviews (1)
Over all time Eagle House Residential Care Home has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Eagle House Residential Care Home
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Review from Ben J (Resident / Service User) published on 3 February 2023 Submitted via Website•
Overall Experience
The policy clearly states smoking is not permitted, cigarette ends are plastered everywhere. Rudeness and no manners towards staff, ask to do activities and smoking comes as a priority. Cleaned them myself yet more appear scattered around. Feeling disrespected during my stay here as the smell of...
The policy clearly states smoking is not permitted, cigarette ends are plastered everywhere. Rudeness and no manners towards staff, ask to do activities and smoking comes as a priority. Cleaned them myself yet more appear scattered around. Feeling disrespected during my stay here as the smell of cigarettes is disgusting, also harmful to habitat and wildlife, and could also cause a fire if not careful. Cigarette ends are being put out in the sink in the communal area. The policy clearly states cigarettes are banned in the United Kingdom since 2007 which means no smoking is permitted in public places. It needs to be reviewed thoroughly by Health and Safety Executive and also Environmental Health Officers/Fire and rescue. However, this is causing unwanted health issues that are not what's needed. Also clearly being done near the CCTV. This needs to be addressed by local authorities, most of the residents support Manchester United.
↩Reply from Kiri Abrams, Regional Manager at Eagle House Residential Care Home
Thank you for your review. We take these concerns very seriously. Firstly, we have a strict smoking policy in place, which is clearly stated and communicated to all staff and residents. We regularly remind and educate everyone about the harmful effects of smoking and the importance of abiding by...
Thank you for your review.We take these concerns very seriously. Firstly, we have a strict smoking policy in place, which is clearly stated and communicated to all staff and residents. We regularly remind and educate everyone about the harmful effects of smoking and the importance of abiding by the policy.
To ensure compliance, we have designated smoking areas outside the premises where cigarette ends can be properly disposed of. We also regularly clean these areas to maintain cleanliness and prevent any accumulation of cigarette ends. Additionally, we provide wall-mounted ashtrays in these designated areas to encourage proper disposal.
Regarding rudeness and lack of manners towards staff, we have a zero-tolerance policy towards disrespectful behaviour. Our staff undergo training to handle such situations professionally and are encouraged to report any incidents to management. We take immediate action to address and resolve any issues, ensuring that all staff members are treated with respect and courtesy.
Furthermore, we acknowledge the potential fire hazards associated with improper cigarette disposal and the impact on the environment and wildlife. We work closely with relevant authorities, such as the Health and Safety Executive, Environmental Health Officers, and Fire and Rescue, to conduct regular inspections and implement necessary safety measures. This includes enforcing the ban on smoking in public places and ensuring proper disposal of cigarette ends.
Overall, we are committed to maintaining a safe, respectful, and smoke-free environment for all residents and staff. We appreciate the feedback and will continue to monitor these concerns in order to provide the best possible experience for everyone involved.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 March 2025Overall
Outstanding
Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeOutstanding
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Awards / Recognitions (0)
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Frequently Asked Questions about Eagle House Residential Care Home
What types of Care is Eagle House Residential Care Home registered for?
Older Person Care, Dementia, Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Eagle House Residential Care Home have?
There are 40 Single Rooms.
What are the Facilities & Services at Eagle House Residential Care Home?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Eagle House Residential Care Home to the centre of Lincoln?
6.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eagle House Residential Care Home to verify any information. View our terms and conditions. Eagle House Residential Care Home has a Basic Service -what a Basic Service includes.