These prices are only a guideline, please contact Edenbridge Manor Care Home - Avery Healthcare to find out the exact price for your requirements.
Edenbridge Manor Care Home - Avery Healthcare has a Review Score of 9.7 (9.739) out of 10, based on 40 reviews in the last 2 years.
Over all time Edenbridge Manor Care Home - Avery Healthcare has 77 reviews.
Hi, Thank you for the review on our lovely staff, we are so happy she had a wonderful birthday and feels at home with us, Kind Regards, CSM
Thank you for taking the time to leave us such a lovely review, Mum was a wonderful lady who will be missed by us all, Kind regards.
Thank you for taking the time to leave us this lovely review. We are so happy you enjoyed your party. Chef's cakes are the best, so glad you enjoyed it. I will share your review with the team & look forward to seeing you again soon. Kind regards
Thank you for your lovely feedback. We're so pleased to hear that our team was able to support your dad in settling in and that he's now happy and smiling. Its always our goal to provide compassionate, high-quality care, and knowing its made a positive difference means a great deal to us. Were here for both him and your family please don't hesitate to reach out if you ever need anything.
Thank you for your kind words and thoughtful feedback. We're so pleased to hear that you feel at home when visiting and that our teams care and attention are shining through. Creating a warm, welcoming environment with meaningful connections is at the heart of what we do, and its wonderful to know its being felt. Were also glad youre enjoying the facilities and activities keeping things vibrant and engaging is so important to us. Thanks again for your lovely review!
Thank you so much for your lovely feedback. We're thrilled to hear how well your mum has settled in and that shes thriving at Edenbridge Manor. Its wonderful to know shes more active and enjoying the opportunities to get involved. Our team works hard to create a caring and supportive environment, and your kind words mean a lot to all of us. Well be sure to pass on your compliments to the staff theyll be so pleased to hear them. Thank you again for sharing your experience.
We are so pleased you had a great experience at the home, your kind words mean such a lot to the team, Kind regards
Thank you so much for your kind words. We're so pleased to hear that your mother-in-law feels welcomed and supported, and that your family enjoys visiting. Creating a warm, clean, and cheerful environment is something we care deeply about, so it's lovely to hear that reflected in your experience. We're especially happy to know she enjoys the activities Bingo and movie time are always favourites! Your feedback means a lot to our team. Thank you again for sharing!
Thank you for your lovely feedback! We're so glad to hear your first visit was a positive one and that your granddad is feeling happy and comfortable here. Creating a clean, bright, and caring environment is really important to us, and it's wonderful to know our team made a good impression. We'll be sure to pass along your kind words to everyone involved, they'll be thrilled to hear them!
Thank you for your kind words. We're so glad your dad has settled in well and is enjoying the garden, outings, and meals. It means a lot to the team to know their care is making a difference. Kind regards
Thank you for taking the time to leave us such a lovely review. It was an absolute pleasure having Mum and Dad with us. We will be here in the future if you need us, kind regards.
Thank you for taking the time to leave us a lovely review of our Home and Team, I am so glad your father is happy here. Kind regards
Thank you for review of our lovely home and staff, I will pass on your comments to the staff who will be delighted to hear this, Kind Regards
Thank you for leaving us a review, I will pass on your lovely comments to the team. Kind regards
Thank you for leaving this review, We love our new coffee machine, so glad you do too. We look forward to seeing you at our next events, Kind Regards
We are so happy you both found Edenbridge Manor. We love having you here - I will pass your lovely comments on to the team - Thank you.
It was our pleasure to have you, I will pass your lovely comments on to the team.
Thank you for taking the time to leave us a review of our lovely home, I will pass on your comments to the staff. Kind regards
Thank you for your positive comments regards to our lovely and polite team. I am sorry to hear you are very disappointed with the level of service mum received whilst in our care. Our aim is to provide the best possible experience to those we support and it is something we take very seriously, so thank you for bringing this to our attention. Your comments are much appreciated and each area of your feedback is being investigated with the heads of each department and senior management team. Please be assured this is not up to our usual high standards that we take pride in at Edenbridge Manor and every effort will be made to ensure we learn from this experience in the future. We will contact you directly to address the content of your email. Kind regards.
Thank you for commenting on our lovely building and staff. As a residential home, we take great care in undertaking a full assessment, to ensure we can meet future residents' needs, this is a crucial part of understanding our new residents and ensuring we do not accept anyone who requires nursing care as this would not be in anyone's best interest. All our resident's needs are ongoingly reviewed as they can change over time. You'll see as per 2.4 of the signed residency agreement that it states this is reviewed monthly. It was, sadly, identified that we were unable to meet mum's needs and therefore in her best interest to be moved onto another type of home. These decisions are never taken lightly but our residents' welfare is paramount. We are sorry that as a result of mum's needs changing we had to give notice but I hope that you can understand this decision was made in her best interest as we are a residential and dementia care home that are unable to meet nursing needs, Kind regards, Jane.
The Review Score of 9.7 (9.739) out of 10 for Edenbridge Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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My career in care began in 2010 with the NHS, where I started as a ward hostess. That initial role sparked a deep passion for care, which has since shaped a rewarding and fulfilling journey. From ward hostess to healthcare assistant, and eventually qualifying as a nurse, I’ve continued to grow—progressing into roles such as charge nurse, clinical lead, acting area manager, and ultimately home manager.
Over the past 15 years, I’ve developed a broad skill set and extensive leadership experience across both paediatric and adult care, within the NHS and private sector, as well as international work and volunteering.
As a General Manager, I take great pride in spending time with our residents and supporting them to live independent, meaningful lives. Working within the team that is committed to delivering truly person-centred care, tailored to each individual’s needs.
At Edenbridge Manor, we foster an environment filled with warmth, laughter, and exceptional care. We look forward to welcoming you into our home.
I Joined Avery in May 2022 as a Customer Service Advisor and been in my current role since September 2023.
I am passionate about giving good customer service, I love the Home, Staff & Residents.
I Joined Avery when we opened in 2021 as a Senior Carer for night shifts. I switched to days when I became a Team Leader six months later. I have recently been promoted to Unit Manager.
My Family are everything, I love Stitch, playing cards & Singing, You will often hear me before you see me.
With over 6 years of experience in the care sector, I began my journey as a care and support worker in domiciliary care, working in the community, and have since progressed through roles including supervisor, senior care assistant, and complex care coordinator.
In 2024, I transitioned into the wellbeing department within the previous organisation I worked for, bringing a strong foundation in hands-on care and understanding of person-centred care.
I joined Avery in June 2025 as a Well-being Coordinator, where I aim to continue making a meaningful impact in people’s lives, especially our residents. ‘
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