Edenbridge Manor Care Home - Avery Healthcare

Mont St Aignan Way, Edenbridge TN8 5FA
Review Us
9.8 79 Reviews
  • Edenbridge Manor Care Home - Avery Healthcare, Edenbridge
Edenbridge Manor Care Home, a distinguished care residence in Edenbridge, showcases 85 opulent bedrooms spanning three levels. Its exceptional facilities, along with outstanding residential, respite and dementia care services, position it as a premier choice in the Edenbridge community.

Experience the convenience of companion suites designed for couples, siblings, or close friends seeking a shared care home environment. The ground floor hosts the piano lounge, an elegant space for socialising or unwinding. The Stonebridge Café serves delightful refreshments throughout the day, and residents can find tranquillity in the well-appointed library.

On the first floor, the balcony offers breath-taking views of the surroundings, providing an ideal setting for enjoying warm summer days. Indulge in pampering amenities on the second floor, featuring a hair salon, spa, and therapy room for residents to relish some 'me-time' with a glass of bubbly!

Adding to the allure, the Edenbridge care home boasts a state-of-the-art cinema room on-site, presenting a diverse selection of films daily to ensure entertainment for all.
Show Edenbridge Manor Care Home - Avery Healthcare on the Map

Care Provided by Edenbridge Manor Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1680 – £1780
  • Self-Funded Residential Dementia Care: £1680 – £1780
  • RESPITE Self-Funded Residential Care: from £1780
  • RESPITE Self-Funded Residential Dementia Care: from £1780

These prices are only a guideline, please contact Edenbridge Manor Care Home - Avery Healthcare to find out the exact price for your requirements.

Contact Edenbridge Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Edenbridge Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anda Schinteie (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (85)

Edenbridge Manor Care Home - Avery Healthcare Reviews (79)

9.8

Edenbridge Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.759) out of 10, based on 28 reviews in the last 2 years.
Over all time Edenbridge Manor Care Home - Avery Healthcare has 79 reviews.

Overall Experience
  • 61
  • 15
  • 1
  • 1
  • 1
Date Published
  • 79
  • 6
  • 13
  • 28
  • 51
Reviewer Connection to Edenbridge Manor Care Home - Avery Healthcare
  • 20
  • 19
  • 9
  • 5
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 79, showing 1-20
Review from Nigel C (Next of Kin) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most difficult decisions that a family member may have to make us to to arrange for full time residential care of a lived one.


When we visited Edenbridge Manor in August 2023 with my cousin, it immediately gave us a feeling of comfort and welcoming that put us all at ease, and pave the

way to have the 'difficult discussion'.


My cousin has been a resident since then, and celebrated her 100th birthday in 2024 - where the staff put on a party for her and around 25 of her visiting friends. Nothing was too much trouble for them to ensure she had a great day.


The care and attention to her health and well-being is wonderful, and gives us full confidence in the quality of the service provided by the team of wonderful staff.


A colleague of mine also has a relative in another of the Avery Care Homes, and feels the same support as we do.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for sharing such a meaningful and personal review. We understand how difficult the decision to arrange residential care can be, and we're very pleased that Edenbridge Manor provided a sense of comfort and reassurance from your first visit. It's wonderful to hear that your cousin has settled so well and that her 100th birthday celebration was such a special occasion. Our team takes great pride in going the extra mile to create memorable moments, and your kind words will mean a great deal to them. We're grateful for your confidence in the care and support we provide, and for your wider recognition of Avery Care Homes. Thank you for your trust and support, Kind Regards, Jane
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter B (Son of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has now been a resident at Edenbridge Manor for almost a year. The carers look after him with great compassion. He enjoys the food, so much so that we have had to buy some more clothes as he is growing out of his current ones! Dad loves going out in the minibus to local cafes and it is really good
that he can have a regular change of scene. The home has the feel of a hotel and is kept lovely and clean. It is really nice to be greeted like a friend by the staff when we go to visit. It helps to make visiting much more enjoyable when you can talk to the staff.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for sharing your lovely feedback. We're delighted to hear that your dad has been happy with us at Edenbridge Manor over the past year and that he is so well cared for by our compassionate team. It's wonderful to know he enjoys the food and our outings in the minibus, as providing variety, enjoyment, and a sense of normality is very important to us. Your kind comments about the home's cleanliness, atmosphere, and our welcoming staff mean a great deal. We're especially pleased that you feel comfortable and at ease when visiting, as building strong relationships with families is something we truly value, Kind regards, Jane
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ross G (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care our mother received for all of her time with you was excellent.
Especially the final 2 weeks of her time at your home.
The dignity and respect she was shown was a credit to all of those who cared for her.
As a family, we couldn't ask for anymore, Edenbridge Manor we would recommend 100%.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your heartfelt feedback and for taking the time to share your experience. We are truly honored to have cared for your mother and are grateful for your kind words about the support she received, particularly in her final weeks. Ensuring dignity, respect, and compassionate care is at the heart of everything we do, and your recognition means a great deal to our team. On behalf of everyone at Edenbridge Manor, thank you for your trust and recommendation. Our thoughts remain with you and your family. Kind regards, Jane
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham F (Brother of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
As much as I can see from my weekly visit that I make to see my sister I am confident that choosing The Avery last January has proved to be a good one. The building and its decor are bright and pleasant to be in. The layout is also spacious and the furniture is comfortable, with tv's in all the lounges
and rooms. The staff at all levels show a strong compassion towards the residents and provide physical and sometimes emotional support. Entertainment is provided every day by the staff which is hugely beneficial to the stimulation of the residents. I do notice that tea and snacks are always available and good quality food is provided by the canteens. I have only one point to raise which is, with all the above that is available I would like to see a routine of exercise introduced that would help shed some calories if there is not one at the moment.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to share your kind and thoughtful feedback. We're delighted to hear that your sister has settled well at The Avery and that you feel confident in your decision. Your comments about our environment, facilities, staff compassion, daily activities, and catering are greatly appreciated and will be shared with the whole team. We're especially pleased that the entertainment and availability of refreshments have had a positive impact. Thank you also for your constructive suggestion regarding exercise routines. Supporting residents' physical wellbeing is very important to us, and your feedback will be considered as we continue to develop and review our activities. We truly value your ongoing support and weekly visits. kind regards Jane
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Debbie C (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Edenbridge Manor care home for the kindness, care and compassion that they so freely give to my mum.
The staff are amazing, mum appreciated the fuss they made for her birthday last month and is so happy and settled.
Thank you.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareHi, Thank you for the review on our lovely staff, we are so happy she had a wonderful birthday and feels at home with us, Kind Regards, CSM
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jacqui A (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was the first resident at Edenbridge Manor Care Home moving to the home in early spring 2021. She had four and a half years enjoying the company and the care as her memory declined. Mum passed away recently at 98 after a short stay in hospital.
The home is a truly lovely place and I was
always confident that she was safe and comfortable, she made some lovely friends with both other residents and the staff. The staff, headed up with the new manager, are a great team, so happy and enthusiastic. I really believe Edenbridge Manor Care home was the very best next thing to my mum being in her own home and I will always be grateful to them.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us such a lovely review, Mum was a wonderful lady who will be missed by us all, Kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marjorie and David P (Friend of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Edenbridge Manor is a lovely, welcoming care home. We visit a friend there every week. Our friend is well looked after, has the companionship of the other residents and enjoys taking part in the many activities organised on a daily basis.The staff are very friendly and caring and greet us as regular
visitors. Our friend recently had a birthday and the home arranged a marvellous afternoon tea party for us and provided a super birthday cake. The home is very clean and is maintained to a hotel standard. Our friend appreciates her comfortable private en-suite room which is large enough to entertain occasional guests. Thank you very much.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us this lovely review. We are so happy you enjoyed your party. Chef's cakes are the best, so glad you enjoyed it. I will share your review with the team & look forward to seeing you again soon. Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S T (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first contact the staff have been helpful and gone above and beyond to help dad get into a home a settle. Now the care and help he receives is so good, he is smiling and happy again.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your lovely feedback. We're so pleased to hear that our team was able to support your dad in settling in and that he's now happy and smiling. Its always our goal to provide compassionate, high-quality care, and knowing its made a positive difference means a great deal to us. Were here for both him and your family please don't hesitate to reach out if you ever need anything.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H D (Granddaughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely home! All the staff are really sweet & care about making genuine connections with residents and their families. The home itself has amazing facilities & is so clean. There's so much for residents to do, with daily activities and events, as well as lounges to relax with guests/other residents.
It has a really homely feel & is a really lovely place to visit & spend time with family.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your kind words and thoughtful feedback. We're so pleased to hear that you feel at home when visiting and that our teams care and attention are shining through. Creating a warm, welcoming environment with meaningful connections is at the heart of what we do, and its wonderful to know its being felt. Were also glad youre enjoying the facilities and activities keeping things vibrant and engaging is so important to us. Thanks again for your lovely review!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steve D (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my mother from another care home where she had been a resident for 18 months. The difference is night and day. Edenbridge Manor is so welcoming with many opportunities for Mum to get involved. Mum was in care following a complex fracture. In the other care home she hardly walked anywhere, in
Edenbridge she walks everywhere. This is so much to do with the caring staff who Mum compliments regularly. I could ask for nothing more for Mum knowing she is happy, safe and so well cared for.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for your lovely feedback. We're thrilled to hear how well your mum has settled in and that shes thriving at Edenbridge Manor. Its wonderful to know shes more active and enjoying the opportunities to get involved. Our team works hard to create a caring and supportive environment, and your kind words mean a lot to all of us. Well be sure to pass on your compliments to the staff theyll be so pleased to hear them. Thank you again for sharing your experience.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B D (Grandson of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home looks really lovely, great staff. It feels really welcoming and overall I had a great experience.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareWe are so pleased you had a great experience at the home, your kind words mean such a lot to the team, Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C D (Daughter-in-law of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind, tolerant and welcoming to both my mother in law and us as a family. The environment is clean, cheerful and almost hotel like in quality, making visiting nana/mum in law a pleasant experience for both the children and myself. The staff are so kind they try and encourage my mother
in law to get the best of of all the different opportunities, of which there are many. She loves Bingo and movies. Thank you.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for your kind words. We're so pleased to hear that your mother-in-law feels welcomed and supported, and that your family enjoys visiting. Creating a warm, clean, and cheerful environment is something we care deeply about, so it's lovely to hear that reflected in your experience. We're especially happy to know she enjoys the activities Bingo and movie time are always favourites! Your feedback means a lot to our team. Thank you again for sharing!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jessica S (Granddaughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit - everything is clean, bright and airy. All staff are kind, caring and airy. All staff are kind, caring and very helpful. My grandad seems happier and is enjoying being here.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your lovely feedback! We're so glad to hear your first visit was a positive one and that your granddad is feeling happy and comfortable here. Creating a clean, bright, and caring environment is really important to us, and it's wonderful to know our team made a good impression. We'll be sure to pass along your kind words to everyone involved, they'll be thrilled to hear them!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad went to Edenbridge Manor for a respite stay after Dad had a period in hospital. I can't speak highly enough of the home and the staff and the experience was so good that my brother and I would have preferred them to stay.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us such a lovely review. It was an absolute pleasure having Mum and Dad with us. We will be here in the future if you need us, kind regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter B (Son of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for now, for several months. His care has been nothing short of amazing. The care staff are attentive and very focused on person-centred care. The management team have been incredible every step of the way. Nothing has been too much trouble for them. The young lady on reception
always greets with an amazing smile and kindness. Altogether an amazing team.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us a lovely review of our Home and Team, I am so glad your father is happy here. Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine B (Wife of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is luxurious and the staff are very friendly and helpful. The food and how it is presented is excellent.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for review of our lovely home and staff, I will pass on your comments to the staff who will be delighted to hear this, Kind Regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Regular Volunteer) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Endbridge Manor regularly to share Holy Communion with residents over the last eighteen months. I have found the home to be consistently warm and welcoming. The staff are friendly and efficient and there seems to be a genuine desire to address the wellbeing of the residents.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for leaving us a review, I will pass on your lovely comments to the team. Kind regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Daughter-in-law of Resident) published on 6 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very welcoming when entering the reception.
Spotless and very clean.
Lovely coffee machine with cakes and biscuits for all to enjoy.
Resident's room is nice and spacious with her own little patio on to the garden.
In the piano room, they had a 'Mad Hatters Tea Party' which all the
residents were keen to join in with lots of yummy cakes.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for leaving this review, We love our new coffee machine, so glad you do too. We look forward to seeing you at our next events, Kind Regards
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D B (Resident) published on 1 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife and I came to Edenbridge Manor Care Home in March 2023. I am 92 and my wife is 90. We did not look forward to having to leave our bungalow in a very pretty village in South Northamptonshire. Having no family in that area, we chose The Manor to be closer to our last remaining family member. Wow
what a great choice we made. It has been all that you could have wished for from the beginning until the present. 5 star accommodation with 5 star service.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareWe are so happy you both found Edenbridge Manor. We love having you here - I will pass your lovely comments on to the team - Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S F (Granddaughter of Resident) published on 1 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family joined my nan for a community lunch.
We had a table laid to join my nan. The lunch was beautifully presented. Roast chicken, stuffing, cauliflower cheese, baby carrots, broccoli stems and gravy. Was very tasty! With one my favourite old school classics of jam and coconut sponge with custard
for pudding.
Nothing was too much trouble for the staff who made us feel very welcome.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareIt was our pleasure to have you, I will pass your lovely comments on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.759)

Overview of Review Score

The Review Score of 9.8 (9.759) out of 10 for Edenbridge Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.759 for Edenbridge Manor Care Home - Avery Healthcare is calculated as follows: ( (278 Excellents x 5) + (36 Goods x 4) + (4 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 328 Ratings = 4.759
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edenbridge Manor Care Home - Avery Healthcare is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Apr 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (11)

Meet the Team (2)

Jane

Jane Henri

Job Title: Customer Service Manager Joined: 2022

I Joined Avery in May 2022 as a Customer Service Advisor and been in my current role since September 2023.
I am passionate about giving good customer service, I love the Home, Staff & Residents.

Susan

Susan Goldsmith

Job Title: Team Leader Joined: 2021

I Joined Avery when we opened in 2021 as a Senior Carer for night shifts. I switched to days when I became a Team Leader six months later. I have recently been promoted to Unit Manager.


My Family are everything, I love Stitch, playing cards & Singing, You will often hear me before you see me.

Frequently Asked Questions about Edenbridge Manor Care Home - Avery Healthcare

What types of Care is Edenbridge Manor Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edenbridge Manor Care Home - Avery Healthcare have?

There are 85 Single Rooms.

What are the Facilities & Services at Edenbridge Manor Care Home - Avery Healthcare?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edenbridge Manor Care Home - Avery Healthcare to the centre of Edenbridge?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edenbridge Manor Care Home - Avery Healthcare to verify any information. View our terms and conditions. Edenbridge Manor Care Home - Avery Healthcare has an Enhanced Service - more info.