Edenbridge Manor Care Home - Avery Healthcare

Mont St Aignan Way, Edenbridge TN8 5FA
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9.7 82 Reviews
  • Edenbridge Manor Care Home - Avery Healthcare, Edenbridge
Edenbridge Manor Care Home, a distinguished care residence in Edenbridge, showcases 85 opulent bedrooms spanning three levels. Its exceptional facilities, along with outstanding residential, respite and dementia care services, position it as a premier choice in the Edenbridge community.

Experience the convenience of companion suites designed for couples, siblings, or close friends seeking a shared care home environment. The ground floor hosts the piano lounge, an elegant space for socialising or unwinding. The Stonebridge Café serves delightful refreshments throughout the day, and residents can find tranquillity in the well-appointed library.

On the first floor, the balcony offers breath-taking views of the surroundings, providing an ideal setting for enjoying warm summer days. Indulge in pampering amenities on the second floor, featuring a hair salon, spa, and therapy room for residents to relish some 'me-time' with a glass of bubbly!

Adding to the allure, the Edenbridge care home boasts a state-of-the-art cinema room on-site, presenting a diverse selection of films daily to ensure entertainment for all.
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Care Provided by Edenbridge Manor Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1680
  • Self-Funded Residential Dementia Care: from £1680
  • RESPITE Self-Funded Residential Care: from £1780
  • RESPITE Self-Funded Residential Dementia Care: from £1780
The price(s) shown are provided by the care home. Contact Edenbridge Manor Care Home - Avery Healthcare for full pricing details and T&Cs.

Contact Edenbridge Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Edenbridge Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Anda Schinteie (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with Ensuite Wet Room (85)

Edenbridge Manor Care Home - Avery Healthcare Reviews (82)

9.7

Edenbridge Manor Care Home - Avery Healthcare has a Review Score of 9.7 (9.688) out of 10, based on 27 reviews in the last 2 years.
Over all time Edenbridge Manor Care Home - Avery Healthcare has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Edenbridge Manor Care Home - Avery Healthcare
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Review from Jan b (Daughter of Resident) published on 8 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff go above and beyond with their care for the residents it's like home from home
Their rooms are lovely and clean food is freshly cooked and the staff provide plenty of activities and entertainment
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your wonderful feedback. We're delighted to hear that our team's care helps create a true home-from-home environment. It's great to know you appreciate our clean, comfortable rooms, freshly cooked meals, and the wide range of activities and entertainment we provide for our residents. Your kind words mean a lot to us and our staff. Kind regards, Jane
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Review from Harriet S (Daughter-in-law of Resident) published on 4 June 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
I have rather mixed feelings about Edenbridge Manor. While I cannot fault the facilities and activities for the more able-minded residents, I felt that those on the dementia floor did not receive the care they required, most likely due to understaffing/lack of trained staff. On the occasions we visited,
the care team appeared overstretched and while certain members did an excellent job, others less willing to leap into action, especially with more difficult/upsetting residents. Considering the added cost for dementia residents, this needs improvement.


From what I have seen and experienced, if the time comes for one of my own parents to be placed in care, I will not be using Avery. The fact that their care home fees are payable for 14 days after a resident's death is grossly excessive. The CMA states that a period of no more than three days is appropriate and having to pay such hefty fees alongside funeral costs is the last thing that any grieving family should have to worry about

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to share your feedback. We are pleased that you recognised the quality of our facilities and activities. We appreciate that experiences and perceptions can vary, and we are sorry to hear that aspects of your visits left you with concerns.

At Edenbridge Manor, we are committed to providing high-quality care and support for all residents, including those living with dementia, and our teams work hard to meet each individual's needs. We value all feedback as it helps us continue to review and enhance our services.

We also understand that discussions around care fees can be sensitive, particularly during difficult times for families. Our policies are communicated transparently and are applied consistently. Should you wish to discuss any of your comments further, we would welcome the opportunity to speak with you directly. Kind regards, Jane
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Review from D M (Son of Resident) published on 20 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Edenbridge Manor yesterday. I was worried about how it was going to be, but it shouldn't have been. The reception was so lovely and welcoming, putting my mother (and me) at ease in her new circumstances.
Jane, Jas - you were fantastic.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your kind words. We're truly delighted to hear that your mother's move to Edenbridge Manor was a positive experience for both of you. Starting a new chapter can feel daunting, so it means a great deal to know that our team helped put you at ease from the very beginning. We will be sure to pass your lovely feedback on to Jane and Jas - they'll be thrilled to know they made such a difference. Supporting our residents and their families is at the heart of what we do, and we're so pleased your mother felt welcomed and comfortable.
If there's ever anything more we can do, please don't hesitate to reach out, kind regards, Jane
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Review from Ian C (Son of Resident) published on 9 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I wanted to express my sincere thanks to you and your entire team for the wonderful care my mum received during the three and a half years she lived at the care home. From the very beginning, we were always greeted with warmth and kindness, which meant so much to our family. This compassion was reflected
throughout the home - from reception to the kitchen, care, and medical teams - everyone showed genuine dedication and respect.


It was clear how hard you all worked to ensure my mum, and every resident, was treated with dignity, kindness, and care each day. Knowing she was surrounded by people who truly cared gave us great comfort and peace of mind. Thank you for creating such a supportive environment and for everything you did to make my mum's time with you happy and comfortable. Your efforts will always be deeply appreciated.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for your kind and thoughtful words. It truly means a great deal to our entire team to know that your mum felt cared for, respected, and comfortable during her time with us. We're grateful for the trust your family placed in us over those three and a half years, and we're touched to hear that the warmth and dedication of our team brought you peace of mind. It was an honor to be part of your mum's journey, and your appreciation will be shared with everyone across the home. Thank you again for taking the time to leave such a meaningful review. Kind regards, Jane
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Review from Nigel C (Next of Kin) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the most difficult decisions that a family member may have to make us to to arrange for full time residential care of a lived one.


When we visited Edenbridge Manor in August 2023 with my cousin, it immediately gave us a feeling of comfort and welcoming that put us all at ease, and pave the

way to have the 'difficult discussion'.


My cousin has been a resident since then, and celebrated her 100th birthday in 2024 - where the staff put on a party for her and around 25 of her visiting friends. Nothing was too much trouble for them to ensure she had a great day.


The care and attention to her health and well-being is wonderful, and gives us full confidence in the quality of the service provided by the team of wonderful staff.


A colleague of mine also has a relative in another of the Avery Care Homes, and feels the same support as we do.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for sharing such a meaningful and personal review. We understand how difficult the decision to arrange residential care can be, and we're very pleased that Edenbridge Manor provided a sense of comfort and reassurance from your first visit. It's wonderful to hear that your cousin has settled so well and that her 100th birthday celebration was such a special occasion. Our team takes great pride in going the extra mile to create memorable moments, and your kind words will mean a great deal to them. We're grateful for your confidence in the care and support we provide, and for your wider recognition of Avery Care Homes. Thank you for your trust and support, Kind Regards, Jane
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Review from Peter B (Son of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has now been a resident at Edenbridge Manor for almost a year. The carers look after him with great compassion. He enjoys the food, so much so that we have had to buy some more clothes as he is growing out of his current ones! Dad loves going out in the minibus to local cafes and it is really good
that he can have a regular change of scene. The home has the feel of a hotel and is kept lovely and clean. It is really nice to be greeted like a friend by the staff when we go to visit. It helps to make visiting much more enjoyable when you can talk to the staff.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for sharing your lovely feedback. We're delighted to hear that your dad has been happy with us at Edenbridge Manor over the past year and that he is so well cared for by our compassionate team. It's wonderful to know he enjoys the food and our outings in the minibus, as providing variety, enjoyment, and a sense of normality is very important to us. Your kind comments about the home's cleanliness, atmosphere, and our welcoming staff mean a great deal. We're especially pleased that you feel comfortable and at ease when visiting, as building strong relationships with families is something we truly value, Kind regards, Jane
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Review from Ross G (Son of Resident) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care our mother received for all of her time with you was excellent.
Especially the final 2 weeks of her time at your home.
The dignity and respect she was shown was a credit to all of those who cared for her.
As a family, we couldn't ask for anymore, Edenbridge Manor we would recommend 100%.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your heartfelt feedback and for taking the time to share your experience. We are truly honored to have cared for your mother and are grateful for your kind words about the support she received, particularly in her final weeks. Ensuring dignity, respect, and compassionate care is at the heart of everything we do, and your recognition means a great deal to our team. On behalf of everyone at Edenbridge Manor, thank you for your trust and recommendation. Our thoughts remain with you and your family. Kind regards, Jane
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Review from Graham F (Brother of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
As much as I can see from my weekly visit that I make to see my sister I am confident that choosing The Avery last January has proved to be a good one. The building and its decor are bright and pleasant to be in. The layout is also spacious and the furniture is comfortable, with tv's in all the lounges
and rooms. The staff at all levels show a strong compassion towards the residents and provide physical and sometimes emotional support. Entertainment is provided every day by the staff which is hugely beneficial to the stimulation of the residents. I do notice that tea and snacks are always available and good quality food is provided by the canteens. I have only one point to raise which is, with all the above that is available I would like to see a routine of exercise introduced that would help shed some calories if there is not one at the moment.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to share your kind and thoughtful feedback. We're delighted to hear that your sister has settled well at The Avery and that you feel confident in your decision. Your comments about our environment, facilities, staff compassion, daily activities, and catering are greatly appreciated and will be shared with the whole team. We're especially pleased that the entertainment and availability of refreshments have had a positive impact. Thank you also for your constructive suggestion regarding exercise routines. Supporting residents' physical wellbeing is very important to us, and your feedback will be considered as we continue to develop and review our activities. We truly value your ongoing support and weekly visits. kind regards Jane
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Review from Debbie C (Daughter of Resident) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Edenbridge Manor care home for the kindness, care and compassion that they so freely give to my mum.
The staff are amazing, mum appreciated the fuss they made for her birthday last month and is so happy and settled.
Thank you.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareHi, Thank you for the review on our lovely staff, we are so happy she had a wonderful birthday and feels at home with us, Kind Regards, CSM
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Review from Jacqui A (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was the first resident at Edenbridge Manor Care Home moving to the home in early spring 2021. She had four and a half years enjoying the company and the care as her memory declined. Mum passed away recently at 98 after a short stay in hospital.
The home is a truly lovely place and I was
always confident that she was safe and comfortable, she made some lovely friends with both other residents and the staff. The staff, headed up with the new manager, are a great team, so happy and enthusiastic. I really believe Edenbridge Manor Care home was the very best next thing to my mum being in her own home and I will always be grateful to them.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us such a lovely review, Mum was a wonderful lady who will be missed by us all, Kind regards.
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Review from Marjorie and David P (Friend of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Edenbridge Manor is a lovely, welcoming care home. We visit a friend there every week. Our friend is well looked after, has the companionship of the other residents and enjoys taking part in the many activities organised on a daily basis.The staff are very friendly and caring and greet us as regular
visitors. Our friend recently had a birthday and the home arranged a marvellous afternoon tea party for us and provided a super birthday cake. The home is very clean and is maintained to a hotel standard. Our friend appreciates her comfortable private en-suite room which is large enough to entertain occasional guests. Thank you very much.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us this lovely review. We are so happy you enjoyed your party. Chef's cakes are the best, so glad you enjoyed it. I will share your review with the team & look forward to seeing you again soon. Kind regards
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Review from S T (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From first contact the staff have been helpful and gone above and beyond to help dad get into a home a settle. Now the care and help he receives is so good, he is smiling and happy again.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your lovely feedback. We're so pleased to hear that our team was able to support your dad in settling in and that he's now happy and smiling. Its always our goal to provide compassionate, high-quality care, and knowing its made a positive difference means a great deal to us. Were here for both him and your family please don't hesitate to reach out if you ever need anything.
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Review from H D (Granddaughter of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a lovely home! All the staff are really sweet & care about making genuine connections with residents and their families. The home itself has amazing facilities & is so clean. There's so much for residents to do, with daily activities and events, as well as lounges to relax with guests/other residents.
It has a really homely feel & is a really lovely place to visit & spend time with family.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your kind words and thoughtful feedback. We're so pleased to hear that you feel at home when visiting and that our teams care and attention are shining through. Creating a warm, welcoming environment with meaningful connections is at the heart of what we do, and its wonderful to know its being felt. Were also glad youre enjoying the facilities and activities keeping things vibrant and engaging is so important to us. Thanks again for your lovely review!
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Review from Steve D (Son of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my mother from another care home where she had been a resident for 18 months. The difference is night and day. Edenbridge Manor is so welcoming with many opportunities for Mum to get involved. Mum was in care following a complex fracture. In the other care home she hardly walked anywhere, in
Edenbridge she walks everywhere. This is so much to do with the caring staff who Mum compliments regularly. I could ask for nothing more for Mum knowing she is happy, safe and so well cared for.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for your lovely feedback. We're thrilled to hear how well your mum has settled in and that shes thriving at Edenbridge Manor. Its wonderful to know shes more active and enjoying the opportunities to get involved. Our team works hard to create a caring and supportive environment, and your kind words mean a lot to all of us. Well be sure to pass on your compliments to the staff theyll be so pleased to hear them. Thank you again for sharing your experience.
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Review from B D (Grandson of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nursing home looks really lovely, great staff. It feels really welcoming and overall I had a great experience.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareWe are so pleased you had a great experience at the home, your kind words mean such a lot to the team, Kind regards
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Review from C D (Daughter-in-law of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are kind, tolerant and welcoming to both my mother in law and us as a family. The environment is clean, cheerful and almost hotel like in quality, making visiting nana/mum in law a pleasant experience for both the children and myself. The staff are so kind they try and encourage my mother
in law to get the best of of all the different opportunities, of which there are many. She loves Bingo and movies. Thank you.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you so much for your kind words. We're so pleased to hear that your mother-in-law feels welcomed and supported, and that your family enjoys visiting. Creating a warm, clean, and cheerful environment is something we care deeply about, so it's lovely to hear that reflected in your experience. We're especially happy to know she enjoys the activities Bingo and movie time are always favourites! Your feedback means a lot to our team. Thank you again for sharing!
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Review from Jessica S (Granddaughter of Resident) published on 16 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit - everything is clean, bright and airy. All staff are kind, caring and airy. All staff are kind, caring and very helpful. My grandad seems happier and is enjoying being here.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for your lovely feedback! We're so glad to hear your first visit was a positive one and that your granddad is feeling happy and comfortable here. Creating a clean, bright, and caring environment is really important to us, and it's wonderful to know our team made a good impression. We'll be sure to pass along your kind words to everyone involved, they'll be thrilled to hear them!
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Review from J C (Daughter of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum and Dad went to Edenbridge Manor for a respite stay after Dad had a period in hospital. I can't speak highly enough of the home and the staff and the experience was so good that my brother and I would have preferred them to stay.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us such a lovely review. It was an absolute pleasure having Mum and Dad with us. We will be here in the future if you need us, kind regards.
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Review from Peter B (Son of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been cared for now, for several months. His care has been nothing short of amazing. The care staff are attentive and very focused on person-centred care. The management team have been incredible every step of the way. Nothing has been too much trouble for them. The young lady on reception
always greets with an amazing smile and kindness. Altogether an amazing team.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for taking the time to leave us a lovely review of our Home and Team, I am so glad your father is happy here. Kind regards
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Review from Christine B (Wife of Resident) published on 9 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is luxurious and the staff are very friendly and helpful. The food and how it is presented is excellent.
Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery HealthcareThank you for review of our lovely home and staff, I will pass on your comments to the staff who will be delighted to hear this, Kind Regards
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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Edenbridge Manor Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.688 for Edenbridge Manor Care Home - Avery Healthcare is calculated as follows: ( (257 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (7 Poors x 2) + (5 Very Poors x 1) ) ÷ 317 Ratings = 4.688
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Edenbridge Manor Care Home - Avery Healthcare is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Feb 2026

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
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Bed Vacancies

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Awards / Recognitions (12)

Meet the Team (4)

Anda

Anda Schinteie

Job Title: General Manager Joined: 2025

I am the General Manager at Edenbridge Manor, part of Avery Healthcare, a role I have held since October 2025 after previously serving as Deputy Manager. Originally from Romania, I began my career as a Senior Midwife before moving to England in 2016. I joined Avery Healthcare as a Care Assistant at Silvermere Care Home and have progressed through dedication and hard work, including a leadership role at Esher Manor Care Home. I am passionate about delivering person-centred care, supporting my team, and creating a warm, safe, and welcoming environment where residents feel valued, respected, and truly at home.

Courtney

Courtney Matthews

Job Title: Deputy Manager Joined: 2026

Courtney joined Edenbridge Manor as a deputy manager in January 2026.

Rafael

Rafael Majewski

Job Title: Care Manager Joined: 2026

I have 18 years of dedicated experience in health and social care, having progressed through roles including Care Worker, Senior Carer, Team Leader, and for the last six years, Assistant Manager, Deputy Manager, and Head of Care.


My experience spans a wide range of complex care needs including early-stage and EMI dementia, Huntington’s disease, mental health conditions, brain injuries, multiple sclerosis, neurological disorders, learning disabilities, and autism. I completed my Level 3 Health and Social Care qualification in 2009, and I also hold a Train the Trainer qualification in Moving and Handling.


I originally trained and worked across Aberdeen and Inverness in Scotland, before relocating to England in June 2018. In March 2019, I joined Greensleeves Care in Crawley as a Senior Carer and was later promoted to Assistant Manager. Over the last six years, I have successfully held senior leadership roles in residential and nursing care settings.


At Middleton Grove Nursing Home, I led significant quality improvement initiatives as Head of Care, successfully building a strong, cohesive team, promoting effective communication, and championing equality and diversity. I operate an open-door policy and lead by example—always supporting, encouraging, and inspiring staff. Within just 16 weeks, I implemented a targeted action plan that raised the standards of care and compliance to a high level.


In June 2024, I took on the challenge of working at Ifield Park Care Home – Ellwood Place, which was under special restrictions at the time. Thanks to focused leadership and team development, restrictions were lifted by mid-August 2024, and new admissions were resumed. I also supported improvement efforts at Woodroffe-Benton House, which had two “Requires Improvement” KLOEs. In March 2025, a CQC inspection rated both services as “Good”, which was a significant achievement.


My work includes:
• Leading care plan and risk assessment improvements
• Teaching staff person-centred care (PCS) approaches
• Managing MED ECARE medication systems and training staff
• Completing monthly audits and KPIs
• Promoting wellbeing, dignity, and quality of life for all residents
I work with compassion, empathy, and professionalism—putting my heart into every role. I believe in
“treating residents the way you would want to be treated.” A resident’s smile is the greatest sign that
I have done my job to the best of my ability.

Jane

Jane Henri

Job Title: Client Liaison Manger Joined: 2022

I started working at Edenbridge Manor in 2022 as a receptionist. I started the role as Client Liaison Manager in 2024. I have a passion for good customer service and care.

Frequently Asked Questions about Edenbridge Manor Care Home - Avery Healthcare

What types of Care is Edenbridge Manor Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Edenbridge Manor Care Home - Avery Healthcare have?

There are 85 Single Rooms.

What are the Facilities & Services at Edenbridge Manor Care Home - Avery Healthcare?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edenbridge Manor Care Home - Avery Healthcare to the centre of Edenbridge?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Edenbridge Manor Care Home - Avery Healthcare to verify any information. View our terms and conditions. Edenbridge Manor Care Home - Avery Healthcare has an Enhanced Service - more info.