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Edenbridge Manor Care Home - Avery Healthcare

Mont St Aignan Way, Edenbridge, Kent TN8 5FA
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Edenbridge Manor Care Home - Avery Healthcare, Edenbridge
Edenbridge Manor Care Home - Avery Healthcare, Edenbridge
Edenbridge Manor Care Home - Avery Healthcare, Edenbridge

Edenbridge Manor Care Home, a distinguished care residence in Edenbridge, showcases 85 opulent bedrooms spanning three levels. Its exceptional facilities, along with outstanding residential, respite and dementia care services, position it as a premier choice in the Edenbridge community.

Experience the convenience of companion suites designed for couples, siblings, or close friends seeking a shared care home environment. The ground floor hosts the piano lounge, an elegant space for socialising or...  

Care Provided by Edenbridge Manor Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 85 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,680From £1,780
Residential Dementia CareFrom £1,680From £1,780

Contact Edenbridge Manor Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Anda Schinteie(General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 59+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (85)
  • Single Rooms with ensuite Wet Room (85)

Edenbridge Manor Care Home - Avery Healthcare Reviews (84)

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9.8

Edenbridge Manor Care Home - Avery Healthcare has a Review Score of 9.8 (9.792) out of 10, based on 27 reviews in the last 2 years. Over all time Edenbridge Manor Care Home - Avery Healthcare has 84 reviews.

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Showing 84 reviews matching selected criteria
Review from Peter B (Son of Resident) published on 11 December 2024 Submitted via Postal Card
Overall Experience

My father has been cared for now, for several months. His care has been nothing short of amazing. The care staff are attentive and very focused on person-centred care. The management team have been incredible every step of the way. Nothing has been too much trouble for them. The young lady on reception always greets with an amazing smile and kindness. Altogether an amazing team.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for taking the time to leave us a lovely review of our Home and Team, I am so glad your father is happy here. Kind regards

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Review from Christine B (Wife of Resident) published on 9 December 2024 Submitted via Postal Card
Overall Experience

The home is luxurious and the staff are very friendly and helpful. The food and how it is presented is excellent.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for review of our lovely home and staff, I will pass on your comments to the staff who will be delighted to hear this, Kind Regards

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Review from A S (Regular Volunteer) published on 18 November 2024 Submitted via Postal Card
Overall Experience

I have visited Endbridge Manor regularly to share Holy Communion with residents over the last eighteen months. I have found the home to be consistently warm and welcoming. The staff are friendly and efficient and there seems to be a genuine desire to address the wellbeing of the residents.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for leaving us a review, I will pass on your lovely comments to the team. Kind regards

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Review from M G (Daughter-in-law of Resident) published on 6 November 2024 Submitted via Postal Card
Overall Experience
The staff are very welcoming when entering the reception.
Spotless and very clean.
Lovely coffee machine with cakes and biscuits for all to enjoy.
Resident's room is nice and spacious with her own little patio on to the garden.

In the piano room, they had a 'Mad Hatters Tea Party' which all the residents were keen to join in with lots of yummy cakes.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for leaving this review, We love our new coffee machine, so glad you do too. We look forward to seeing you at our next events, Kind Regards

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Review from D B (Resident / Service User) published on 1 November 2024 Submitted via Postal Card
Overall Experience

My wife and I came to Edenbridge Manor Care Home in March 2023. I am 92 and my wife is 90. We did not look forward to having to leave our bungalow in a very pretty village in South Northamptonshire. Having no family in that area, we chose The Manor to be closer to our last remaining family member. Wow what a great choice we made. It has been all that you could have wished for from the beginning until the present. 5 star accommodation with 5 star service.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

We are so happy you both found Edenbridge Manor. We love having you here - I will pass your lovely comments on to the team - Thank you.

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Review from S F (Granddaughter of Resident) published on 1 November 2024 Submitted via Website
Overall Experience
My family joined my nan for a community lunch.
We had a table laid to join my nan. The lunch was beautifully presented. Roast chicken, stuffing, cauliflower cheese, baby carrots, broccoli stems and gravy. Was very tasty! With one my favourite old school classics of jam and coconut sponge with custard for pudding.

Nothing was too much trouble for the staff who made us feel very welcome.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

It was our pleasure to have you, I will pass your lovely comments on to the team.

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Review from S L (Daughter of Resident) published on 11 October 2024 Submitted via Website
Overall Experience

My mother is being very well looked after at Edenbridge Manor and is happy and settled there. The staff are very caring and she is treated with great respect. There is always a calm and pleasant atmosphere when I visit and the facilities and meals are very good too. We have had a couple of internal communication issues, but they have been resolved quickly.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for taking the time to leave us a review of our lovely home, I will pass on your comments to the staff. Kind regards

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Review from L S (Daughter of Resident) published on 25 July 2024 Submitted via Website
Overall Experience

My mum was here for six weeks. The home is like a hotel and feels very luxurious. The staff are lovely, polite, caring and helpful (lot of agency staff). Mum was on the top floor so the food was brought up from downstairs. By the time it reached her (on a cold plate), it was cold. She didn't like the meals and at one point we brought in microwave meals for her. A Ploughman's supper consisted of half a slice of processed ham, a thin slice of corned beef, a 50p size brie and a roll, she had to ask for butter! Other residents complained too but it wasn't resolved. Housekeeping wasn't great. She had to ask for her bed and towels to be changed after two weeks as there was no sign of it being done, cleaning was intermittent and the bins were not emptied regularly. When mum cut her leg there was not a first aid kit, no plasters or bandages available, the carer found her one from her handbag! The laundry lost a pair of her trousers and one wash wasn't ironed. Major improvement needed.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for your positive comments regards to our lovely and polite team. I am sorry to hear you are very disappointed with the level of service mum received whilst in our care. Our aim is to provide the best possible experience to those we support and it is something we take very seriously, so...  

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Review from D S (Son of Resident) published on 21 June 2024 Submitted via Website
Overall Experience
Lovely building, rooms and people as care staff, caring, smiley, they mean well. But it is very important to note that, despite their clothing, there are no nurses on staff at all! It's a residential care home', they hammered this home, when they came to me to tell me her residency has been terminated.

I would love to show you the letter sent to me, but sadly on this platform, I can't, maybe on another social media platform. The deputy manager, admitted, that they had a number of residents that they could no longer cope with and were similarly being asked to leave! My mum, is not aggressive or angry, as some with dementia can get. She has become immobile, needs help into a wheelchair and eating, and her legs have a skin infection. With no nurses on staff they can't change the bandages. They have issued a letter advising me the final date of her residency will be the 20th of June. If your loved one will need a nurse at any stage, or more care than they do now, please look elsewhere.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for commenting on our lovely building and staff. As a residential home, we take great care in undertaking a full assessment, to ensure we can meet future residents' needs, this is a crucial part of understanding our new residents and ensuring we do not accept anyone who requires nursing...  

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Review from D D (Friend of Resident) published on 10 June 2024 Submitted via Postal Card
Overall Experience

Edenbridge Manor Care Home does not feel like a care home, more like a very fine hotel. All the staff I met were welcoming. Friendly, professional and very helpful. Thank you.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you so much for leaving us this review, I will pass this on to the team who will be delighted to hear this. Kind Regards

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Review from J D (Resident / Service User) published on 10 June 2024 Submitted via Postal Card
Overall Experience

Fantastic facilities, professional staff. Outstanding care and consideration to all residents - highly recommended.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for the amazing review, It was a pleasure to have your wife stay with us. I will pass this on to the team. Kind Regards

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Review from B B (Respite Resident) published on 12 March 2024 Submitted via Website
Overall Experience

Very caring staff, excellent facilities, lovely food especially the soups! Nice light, airy rooms. Easy for visitors to come any time. I was in after an ankle operation and was able to manage very well after a day or two.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for leaving such a lovely review, I will pass on your compliments to all the staff, We are so glad you enjoyed your stay with us. Kind regards.

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Review from Kenneth F (Brother of Resident) published on 5 February 2024 Submitted via Postal Card
Overall Experience

Very pleased with the overall ambience. Pleasant atmosphere created by all the staff. The building and surroundings deserve special praise to complete the experience.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for the lovely review of our home, your comments will be shared with the team. Kind Regards, Jane

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Review from Valerie F (Sister-in-law of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

Very pleased with the home, it's been a pleasure to visit my sister-in-law. Everybody is very friendly and helpful.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for your review of our home, Always a pleasure to see you, Kind regards.

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Review from A B (Son of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

From the initial visit and tour where we have seen our residents' health and environment dramatically improve. As a dementia patient who is wheelchair bound I am and continue to be very pleased about how he is treated and looked after in a genuine fashion. The staff are attentive and caring. My father has become more alert and active and he sees more of the day despite his dementia clearly advancing to the point that he cannot recognise anyone anymore. But he is safe and cared for that is truly marvellous.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare
Thank you for leaving us this review, We are so pleased you are happy with your father's care and we are so happy to hear he is happy here.

Kind regards.

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Review from A F (Daughter of Resident) published on 23 January 2024 Submitted via Postal Card
Overall Experience

Everyone is lovely here, so friendly and welcoming. My dad is so happy here and enjoys meeting and talking to everyone. The standard of care is high and everyone here is well looked after. Everyone from the carers to the staff knew all the resident's names. After looking at lots of other care homes this one is definitely the best one for everything you need for your family members to be cared for.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for taking the time to leave a lovely review. It is our pleasure to take care of your dad, he is a much-loved member of our family.

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Review from J T (Daughter of Resident) published on 17 January 2024 Submitted via Website
Overall Experience

The staff are caring and treat mum as an individual. When mum became unwell they provided excellent care for her and her family members. It is such a relief to know mum is safe and well cared for in the last years of her life.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for taking the time to leave such a lovely review. Mum is a much loved member of our family so glad she's being well cared for here at Edenbridge Manor. Kind Regards.

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Review from Michael H (Son of Resident) published on 29 November 2023 Submitted via Postal Card
Overall Experience
My father is well looked after.
The staff are excellent and treat him well.

More could be offered in the way of activities.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

Thank you for taking the time to leave us a review. We value your feedback and will look at the activities offered. We are delighted to hear your dad is happy with us here. Kind Regards.

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Review from Sue K (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card
Overall Experience

A family meal to celebrate Dad's birthday at Edenbridge Manor. The staff as usual were helpful and supportive. The meal was hot and tasty and catered for our allergies and dietary requirements. All the staff treat Dad with respect. He has settled well into his new home.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

We are so happy Dad has settled in well & that you enjoyed the meal, we hope to see you all again soon, Kind Regards

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Review from A W (Friend of Resident) published on 20 November 2023 Submitted via Postal Card
Overall Experience

I was visiting a friend at Edenbridge Manor and I was pleased with what I saw. It is kept very clean, the staff are very helpful and pleasant and the people staying seem happy.

Reply from Jane Henri, Customer Service Manager at Edenbridge Manor Care Home - Avery Healthcare

We are delighted that you had a good visit with your friend, We hope to see you again soon, kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 February 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Edenbridge Manor Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Edenbridge Manor Care Home - Avery Healthcare.

Meet the Team (3)

Anda Schinteie
Anda SchinteieJob Title:General ManagerJoined: 2025

I am the General Manager at Edenbridge Manor, part of Avery Healthcare, a role I have held since October 2025 after previously serving as Deputy Manager. Originally from Romania, I began my career as a Senior Midwife before moving to England in 2016. I joined Avery Healthcare as a Care Assistant at Silvermere Care Home and have progressed through dedication and hard work, including a leadership role at Esher Manor Care Home. I am passionate about delivering person-centred care, supporting my team, and creating a warm, safe, and welcoming environment where residents feel valued, respected, and truly at home.

Courtney Matthews
Courtney MatthewsJob Title:Deputy ManagerJoined: 2026

Courtney joined Edenbridge Manor as a deputy manager in January 2026.

Jane Henri
Jane HenriJob Title:Client Liaison MangerJoined: 2022

I started working at Edenbridge Manor in 2022 as a receptionist. I started the role as Client Liaison Manager in 2024. I have a passion for good customer service and care.

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