Hepworth House

City Field Court, Stanley, Wakefield WF3 4NG
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9.9 51 Reviews
  • Hepworth House, Wakefield
Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.

All 66 bedrooms are en-suite wet rooms to support dignified care. Each bedroom features a flat screen TV, DVD player, mini fridge and wifi.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1621

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Hepworth House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Debbie Manley (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Elworth Grange are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Hepworth House will have plenty of on-site parking.

Hepworth House Reviews (51)

9.9

Hepworth House has a Review Score of 9.9 (9.874) out of 10, based on 30 reviews in the last 2 years.
Over all time Hepworth House has 51 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hepworth House
  • 24
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Total of 51, showing 1-20
Review from Nick F (Son-in-law of Resident) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been at Hepworth for about 18months and we could not be happier. She really enjoys being here and the staff could not be nicer and kinder. Mum is always clean and dressed well and loves the food and refreshments. There is always entertainment and things for them to do. Other homes
we visited seemed to just have residents sat looking bored and Mum is a very active person. She even joins in dusting and setting tables for dinner and it is the little things that make her feel valued and wanted. The staff numbers are good and they are all well trained. If there are ever any medical issues at things to worry about the staff are very proactive and the communication with the family is just right.
Keep doing what you are doing.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Emily-Grace M (Granddaughter of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma came to Hepworth House for respite originally, following a couple of falls at home, but she is now a permanent resident here and I couldn't be happier. The staff are so lovely and they always update me with how she is doing. It's absolutely spotless, my grandma has a beautiful room and she
is really well looked after. The staff genuinely care about her and nothing is too much trouble. Thank you to all the staff that have made my grandma feel so welcome!
Reply from HC-One Limited, Administrator at Hepworth House

We'd like to extend our appreciation to you for taking the time to leave us such a positive review. Positive feedback like this provides a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Rosemary H (Daughter of Resident) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late mother resided here for just over 2 years. The staff employed in this home are excellent care givers and it was evident that my mum was genuinely loved and cared for. As a family we can only express our utmost thanks and appreciation to all those involved in caring for mum and ensuring her
quality of life was as good as it could be. I would have no hesitation in recommending this home, it's rated outstanding and that is how I would describe the home, its staff and the quality of care that was delivered to my mum. THANK YOU
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Josephine M (Friend of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place this is. The staff are very kind & helpful. It's been a great experience to be here, and a very clean place. Well done, everyone.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Wed like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Rita C (Friend of Resident) published on 25 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care residence is stunning. It's so friendly and absolutely spotless. The staff are caring and so sweet with the people. It left me feeling very pleased for our friend.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from C W (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hepworth House is a superb place for your loved ones to live. Extremely friendly and lots going on, activities, etc, should they wish to join in. My mum was one of the first in now in her 4th year, and all been happy years. Staff and care given is 100%. I couldn't wish for better.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Dear C W,We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from Jacqui N (Daughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are brilliant at encouraging my mum to join in activities, which can be very difficult at times. When engaged in activities she really enjoys herself particularly singing and keep fit. Brilliant care home with committed staff.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Dear Jacqui,We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from M H (Great-granddaughter of Resident) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are good at ensuring my great grandma tries new things, recently taking her out for a coffee & dance.
They provide entertainment inside that allows her to socialise, but without any pressure.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Hi M H,Thank you so much for taking the time to leave such a lovely review of our home. We are pleased to hear you are pleased with the quality of care your loved one receives at Hepworth House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from L B (Granddaughter of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting numerous care homes that looked after some of my elderly family, never have I ever been so impressed and astounded by every member of staff that work here at Hepworth House, my grandfather has immediately settled into living here and felt at ease from the start. The staff are beyond amazing
and I have worked closely with care homes during my career, I love this place!
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from P A (Friend of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I received a warm welcome in reception & assistance in finding my friend's room and a vase for some flowers. It is fresh & spacious. My friend's room is also spacious & comfortable with a large bathroom, TV, fridge, etc & a view of the surrounding area. The lounge looks open & comfortable, with large
windows looking into the garden. There is ample parking for visitors. I was very reasured to see what a comfortable, caring environment my friend is now living in. The staff were excellent, friendly, polite and helpful.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Angela H (Daughter of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff and management do an amazing job in difficult circumstances. There are some really nice touches for visitors, coffee and cake etc. Since HC1 took over Mum thinks the food budget has been cut and says the meat/fish element of meals is meagre.
The majority of staff go above and beyond - listening
to any problems or worries and are quick to try and resolve any issues.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Thank you for taking the time to review and share your feedback about Hepworth House Care Home. All feedback is important in helping us improve the service and the standard of care that we offer. Please drop in on your next visit to discuss any concerns you and Mum may have.

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Review from M S (Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this home myself and chose to live here.
peaceful, helpful, nice home, lovely home, lovely food, nice view from my room.
Reply from HC-One Limited, Administrator at Hepworth House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care you receive at Hepworth House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from J P (Son of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Immaculate, bright, clean and spacious with a friendly, warm atmosphere. Just like home should be for those living here ! The staff are professional and caring and this shows in the way they engage and support everyone with a smile, resident, relative or visitor. My Dad moved into Hepworth House in
2023 for help with his Parkinsons and Dementia and he was cared for by the team with great kindness and compassion until he left us all recently. Mum is also a resident and it is reassuring knowing she is safe and happy making new friends and taking part in activities and events. Thank you everyone at Hepworth House.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to extend our appreciation to you for taking the time to leave us such a wonderful review. Positive reviews like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.

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Review from D B (Son of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always made to feel welcome, the staff are happy and attentive and cannot do enough to make you feel welcome. Any issue/concern raised is dealt with quickly and resolved.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Thank you for sharing such positive feedback about our home. At Hepworth House kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.

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Review from K C (Friend of Resident) published on 24 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant home, bright and spacious. Staff were very pleasant and helpful.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Thank you so much for taking the time to leave such a positive review of our home, and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from K C (Friend of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was happy to see that my friend was extremely happy during her stay at Hepworth, my friend thoroughly enjoyed the meals that were on offer and always commented on how delicious the food was and that she had put weight on during her stay. My friend found the staff to be extremely helpful and was fond
of them all. My friend enjoyed the social activities on offer and made a lot of friends whilst at Hepworth. My friend still visits Hepworth to say hello.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them!Thank you, once again, for your kind words.

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Review from Julie D (Daughter of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place to visit my mum. She has got some lovely company around her, it's a pleasure to talk to all the staff, residents and their familys. Some nice activities for all the family to join in and enjoy with mum.
Reply from HC-One Limited, Administrator at Hepworth House

We'd like to extend our appreciation to you for taking the time to leave us such a positive rating. Positive ratings like this provide a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues

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Review from Michelle F (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been a resident for 9 months and has received the most warm and kind care from the excellent staff at Hepworth.
I visit Mum a lot and have to liaise with different staff in various areas of the care home depending on what information I require about Mum's care.


All staff go out of their

way to help and support not only Mum, but me too. Mum also has fun with staff as well as being supported when not feeling her best. Thank you to all of Hepworth Staff for being professional, kind and caring.
Reply from Hepworth House, Administrator at Hepworth House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are very happy with the quality of care your mum receives at Hepworth House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Review from L F (Daughter of Resident) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum thought all the staff were wonderful, very helpful and friendly.
Our only criticism would be that the bed linen could be ironed, and the pillows needed replacing. All our family would like to thank all the staff at Hepworth House for looking after Mum so well.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Hepworth House

Thank you for taking the time to leave a wonderful review of our home, we value all feedback it helps us to improve our services, please speak with the Home Manager on your next visit to the home to discuss further.

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Review from M L (Son-in-law of Resident) published on 27 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law absolutely loves residing here at Hepworth House. No matter what time of day we come to see her, both she and other residents are well cared for. The activities are great. Staff are always happy which shows how much they enjoy working here. The care given is outstanding. My mother-in-law
expresses how much she loves living here. She has dementia / Alzheimers, so we needed to ensure that where she was going to have to move to, had to be outstanding. We found that at Hepworth House.
Reply from HC-One Limited, Administrator at Hepworth House

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your mother-in-law receives at Hepworth House care home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.

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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Hepworth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.874 for Hepworth House is calculated as follows: ( (313 Excellents x 5) + (45 Goods x 4) ) ÷ 358 Ratings = 4.874
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hepworth House is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Helen

Helen Batty

Job Title: Home Manager Joined: 2022

Helen is the Home Manager at Hepworth House

Debbie

Debbie Manley

Job Title: Care Manager Joined: 2021

Debbie is the Care Manager at Hepworth House.

Debbie

Debbie Campey

Job Title: Regional Director Joined: 2019

Debbie is the Regional Director for Hepworth House and all our West Yorkshire homes.

Hayley

Hayley Hirst

Job Title: Front of House Manager Joined: 2024

Hayley is the Front-of-House Manager.

Helen

Helen Brady

Job Title: Activities Coordinator Joined: 2021

Helen is an Activities Coordinator at Hepworth House.

Frequently Asked Questions about Hepworth House

What types of Care is Hepworth House registered for?

Older Person Care, Dementia, Mental Health Condition & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hepworth House have?

There are 66 Single Rooms.

What are the Facilities & Services at Hepworth House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hepworth House to the centre of Wakefield?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hepworth House to verify any information. View our terms and conditions. Hepworth House has an Enhanced Service - more info.