Hepworth House

City Field Court, Stanley, Wakefield WF3 4NG
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9.8 63 Reviews
  • Hepworth House, Wakefield
Hepworth House in Wakefield has all the finishing touches residents would expect from a warm and welcoming home, with luxurious social spaces, attractive décor and freely accessible, secure gardens.

All 66 bedrooms are en-suite wet rooms to support dignified care. Each bedroom features a flat screen TV, DVD player, mini fridge and wifi.
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Care Provided by Hepworth House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1726
  • Self-Funded Residential Dementia Care: from £1726
  • RESPITE Self-Funded Residential Care: from £1726
  • RESPITE Self-Funded Residential Dementia Care: from £1726

Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

These prices are only a guideline, please contact Hepworth House to find out the exact price for your requirements.

Contact Hepworth House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hepworth House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Debbie Manley (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Hepworth House are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Hepworth House will have plenty of on-site parking.

Hepworth House Reviews (63)

9.8

Hepworth House has a Review Score of 9.8 (9.816) out of 10, based on 38 reviews in the last 2 years.
Over all time Hepworth House has 63 reviews.

Overall Experience
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Reviewer Connection to Hepworth House
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Total of 63, showing 41-60
Review from B B (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hepworth House offers a friendly safe environment. The staff are very efficient giving a high level of care being both compassionate and understanding from carers through to management for the residents and family alike. From our experience, any concerns are dealt with promptly and followed up on a
regular basis. Visits are welcomed at any time which is reassuring for all concerned. The level of activities is excellent offering a varied mix for all.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for taking the time to write a review, we work very hard to ensure that communication is clear at all levels of the home and that we offer a complete package to our residents. This is our residents’ home and their visitors are always welcome, we look forward to seeing you again soon.
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Review from Elaine W (Respite Resident) assisted by family/friend published on 5 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I spent three comfortable weeks of respite care at Hepworth House. Everyone was very friendly and welcoming. There was plenty of choice of activities and I felt my independence was still intact.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for sending a review, we were very pleased to welcome you. It is very important that we encourage independence whilst still ensuring all of your care needs are met, and we are glad we could support you during your stay.
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Review from Kevin T (Brother of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My sister is currently staying at Hepworth House for short-term respite. On entering the home it was spacious and clean. There was a lovely friendly welcome on entry. First impressions were positive. We were advised where to go after signing in. The premises were beautifully presented and clean and
the room easy to find. We didn't have chance to look round but did see the library and dining room which both looked beautiful. The room my sister was staying was lovely and had everything needed however it was slightly on the small side and as it was a warm day was a little on the warm side. The windows only opened a small way, obviously for security purposes. Overall the experience was a positive one.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for taking the time to send a review, we are glad the home makes such a good first impression, and you are always welcome back to have a full tour – we love to show it off!
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Review from S H (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well maintained, clean, attractive outside entrance with useful informative information. Always welcomed warmly by whoever opens the door. Calm but friendly welcoming environment. Good safety protocols are apparent. All staff have been approachable, responsive and helpful with any query. Staff often
recall my name, making things lovely and personal. A clear person-centred approach to care with my mum and the other residents was observed. Organisation and food/meal times are well structured but flexible for choices of what and where - encouragement for individuals' autonomy is very clear with a good balance of safety and inclusion without any pressure. I cannot tell you how important all these things are to me at this time. The team of staff should be very proud, well done. Thank you.
Keep up the fabulous work!
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for such a detailed, positive review. We pride ourselves on our person-centred care and the relationships we build with our residents and their loved ones. It is very important that Hepworth House is not just a bricks and mortar house but a home, where our residents can live with as much independence and autonomy as they are able to while we keep them safe and offer them all the support they could need. This is why Hepworth House is an outstanding home and we are, indeed, very proud!
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Review from L T (Daughter of Resident) published on 23 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with Dad's care.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you so much for taking the time to leave this glowing review for the team at Hepworth House.
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Review from Trudy M (Friend of Resident) published on 20 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are really nice, very welcoming. My experience here has been very good. The rooms are very pleasant.
Lovely home.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for taking the time to send a review, we are glad you feel so welcomed into the home and hope you continue to visit (and be impressed).
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Review from Jane M (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely friendly and caring atmosphere. I have absolutely no worries or concerns for my mum's care and wellbeing. Nothing is too much trouble and all staff at all levels, from the top down, display a can-do and caring attitude.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for your review, we know it can be a worrying time when a loved one moves so it’s great to hear that our wonderful team has put your mind at ease.
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Review from Jane K (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has only been here two weeks but is settling in really well. She is being looked after extremely well by all the staff who are very caring, helpful and friendly. She is enjoying all the meals and was pleased to have her hair cut and set in the hair salon which made her feel good.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you so much for your lovely review, we are so pleased your mum is settling well and being suitably pampered!
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Review from M G (Son of Resident) published on 25 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here three months now and has been looked after brilliantly in this time. The carers have been so caring and supportive. Thoroughly recommend.
Reply from Terri Kidd, PR Executive at Hepworth HouseWe really appreciate you taking the time to leave this review for Hepworth House. We’re so glad to hear that our team has been so supportive to you all – we’ll be sure to pass along your message to everyone at Hepworth House.
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Review from Dorothy W (Respite Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in Hepworth House for two weeks respite stay after having an operation. Every member of staff were helpful and nothing was too much trouble. The food was very good, an excellent choice every day. Staff bought refreshments round. I had lots of visitors they were made welcome with the same
drinks as I. I felt I had plenty of support, I was very comfortable and I didn't want for anything. I will definitely recommend Hepworth House to anyone who asks. One of my visitors is taking a lady who is in an EMI unit to look round Hepworth House.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for your review. We really appreciate you taking the time to leave such great feedback for Hepworth House. We’re extremely proud of our care team at the home, and their dedication to making our residents feel supported and happy, so it’s great to hear that you enjoyed your time with us – and our delicious home-cooked meals! Thanks again.
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Review from J H (Son of Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring environment. Staff are efficient and welcoming. My father is happy and settled and very well looked after.
Reply from Terri Kidd, PR Executive at Hepworth HouseThank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Hepworth House, and we are sure your father will continue to enjoy living with us.
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Review from Linda M (Daughter of Resident) published on 4 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything about this care home has been first-class! The care and the facilities are brilliant. On occasions, it would be better if there was a few more staff about, certainly during the evening.
Reply from Terri Kidd, PR Executive at Hepworth HouseWe really appreciate you leaving this review for our care team at Hepworth House. Please be assured that our Home Manager will look into any gaps in staffing during the evenings, and address any problems. Thank you!
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Review from Mandy V (Daughter of Resident) published on 24 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful home, more like a 5-star hotel. Staff welcoming and friendly. Would definitely recommend it.
Reply from Rebekah Steward, Customer Care Team at Hepworth HouseThank you for your review of Hepworth House and for your kind words. We pride ourselves on being able to offer purpose built, luxury care facilities. I will be sure to pass on your comments to the team at Hepworth House.
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Review from Sharon S (Daughter of Resident) published on 17 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Manager was fantastic with Mum, put her at ease and was professional and made us all feel reassured that she would be given the best of care.
When Mum arrived flowers, welcome card and chocolates in room. Staff exceptional introducing themselves, friendly welcoming absolutely beautiful home in lovely
surroundings and with such lovely staff and would even like to stay myself.
Reply from Rebekah Steward, Customer Care Team at Hepworth HouseThank you for sharing your experience of Hepworth House. How lovely to hear mum was given such a warm welcome into the home and how the staff have made the transition as stress-free and easy as possible for both you and Mum. We are very proud of our team at Hepworth House and I will be sure to pass on your kind words.
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Review from Wendy W (Sister-in-law of Resident) published on 3 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been shown around the home, it was completely different to what I expected in a care home. It reminded me of a 5-star hotel ie. everything you need.
Reply from Rebekah Steward, Customer Care Team at Hepworth HouseThank you for taking the time to review Hepworth House. We pride ourselves on being able to provide inclusive luxury facilities with high quality care and support. I will be sure to pass on your kind words to the team at Hepworth House.
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Review from Maureen D (Niece of Resident) published on 24 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle has been a resident at Hepworth House for five weeks and he loves it there, hardly surprising when he is surrounded by such caring, friendly staff who from data one made him feel so welcome and part of the Hepworth House family. I have been delighted by the support and the warmth shown not
only to him but to his family and friends who are welcome to visit at any time. From my initial telephone enquiry to all my dealings with management I have been hugely impressed by the utmost professionalism they have shown. Nothing is too much trouble and questions are met with patience and understanding. The cleanliness of the home, the many facilities it offers and the superbly equipped rooms are second to none. My first impression of Hepworth House was one of excellence and that has been enhanced on every subsequent visit. A big thank you to all the staff 'angels' that you are.
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Review from Janet C (Daughter of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came to Hepworth House for respite care initially but like it so much she decided to stay. Her favourite phrase whilst she has been here is that she can't fault it, night or day. The food is excellent and so are the staff. I feel very confident that Mum is very well cared for and she is much
happier here and is enjoying the company here.
Reply from Rebekah Steward, Customer Care Team at Hepworth HouseThank you for reviewing Hepworth House and for the lovely way you have described our home. How nice that your mom decided to stay with us at Hepworth House and what a pleasure it is to have her with us permanently. I am so happy that Mum settled in well and that she is happy with the care she is receiving, enjoying the wonderful food we have here, especially a latte and the occasional tip of whisky in her evening drink. We pride ourselves on really making a difference to our resident's lives and delivering care that is tailored to each individual's needs. I will pass on your comments to the staff at Hepworth.
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Review from A S (Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, friendly, courteous, amazing staff very helpful, go beyond the line of duty.
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Review from Jill C (Daughter of Resident) published on 30 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been a district nurse for nearly 40 years and have visited many care homes over these years. I have never been in such a well-run and caring home. Everyone is friendly, compassionate and professional. The home is welcoming, nothing is too much trouble and it always smells nice. My mum always
looks nice and well kept. She is happy here which speaks volumes as she dreaded needing to live in a care home. Excellent place.
Reply from Rebecca Selkirk, PR Executive at Hepworth HouseThank you for kindly taking the time to write a review and for the lovely comments. We are so pleased to hear you would recommend us and these reviews also go some way to help other families in a similar position of looking for a care home. We are sure they will find your comments very valuable.
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Review from M H (Daughter of Resident) published on 27 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled really well. Everyone is very friendly and helpful. She has made her room very cosy and homely.
Reply from Rebecca Selkirk, PR Executive at Hepworth HouseThank you so much for your review. We are so pleased to hear that your mum's move has been a positive experience for you all. We are very proud of our staff team, many of whom have been with us since our home opened, and we see lots of examples of them going above and beyond for their residents. Thank you again for the kind words which I shall be sure to pass on.
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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Hepworth House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.816 for Hepworth House is calculated as follows: ( (376 Excellents x 5) + (67 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 451 Ratings = 4.816
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hepworth House is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Nov 2022

Overall Outstanding

  • Caring Outstanding
  • Effective Outstanding
  • Responsive Outstanding
  • Safe Outstanding
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (2)

Debbie

Debbie Manley

Job Title: Home Manger Joined: 2021

Debbie is the Care Manager at Hepworth House.

Hayley

Hayley Hirst

Job Title: Front of House Manager Joined: 2024

Hayley is the Front-of-House Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hepworth House to verify any information. View our terms and conditions. Hepworth House has an Enhanced Service - more info.