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Queens View Harbour Care Home

72 Templehill, Troon, Ayrshire KA10 6BE
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The staff are extremely attentiveGerry M(Son of Resident/Service User)
Queens View Harbour Care Home, Troon
The thought that’s gone into the care home is second to noneJim M(Respite Resident/Service User)
Queens View Harbour Care Home, Troon
Excellent modern facilities. Food is very good.Elizabeth M(Daughter of Resident/Service User)
Queens View Harbour Care Home, Troon

Queens View Harbour Care Home located in Troon is a brand new purpose-built home that opened in July 2021 that offers exceptional levels of Residential, Nursing, Respite and Dementia care for the elderly.

All of the home's 56 luxury appointed bedrooms offer en-suite wet rooms, contemporary furnishings, flat screen TV, high speed internet access and state of the art assistance call systems, with many enjoying enviable views across the Firth of...  

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Care Provided by Queens View Harbour Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,800From £1,800
Residential Dementia CareFrom £1,800From £1,800
Nursing CareFrom £1,800From £1,800
Nursing Dementia CareFrom £1,800From £1,800

Queens View Harbour Care Home offers luxury, all-inclusive living, giving residents and their families complete peace of mind with the reassurance that everything is taken care of and included as part of daily life. This includes personal care, accommodation, personal laundry, all meals, snacks and refreshments, toiletries, a varied programme of in-home activities and events, hairdresser, newspapers, excursions, and access to Wi-Fi. Chiropody and private dental are not included.

Respite stays are available at a minimum of 2 weeks.

Information is correct as of August 2026 and is subject to change.

Contact Queens View Harbour Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Person in charge

  • Gemma Boyle (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • Visiting welcome at all times.

Parking

  • Complimentary car parking is available onsite for visitors.

Queens View Harbour Care Home Reviews (61)

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9.3

Queens View Harbour Care Home has a Review Score of 9.3 (9.329) out of 10, based on 9 reviews in the last 2 years. Over all time Queens View Harbour Care Home has 61 reviews.

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Review from Jim M (Respite Resident) published on 7 October 2021 Submitted via Website
Overall Experience

Staff are fantastic as is the care home. It is local for us and the standard of staff, cleanliness and furnishings are the best around. The thought that’s gone into the care home is second to none. I would recommend this care home. My mother who suffers from vascular dementia got on fabulous.

Reply from Michelle Somerville, Manager at Queens View Harbour Care Home

Thank you, Jim. We are very happy that your Mother enjoyed her respite stay with us. It was a pleasure to look after her and we look forward to seeing her and the family in November.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 10 July 2025
  • How well do we support people's wellbeing?
    Very Good

    (5)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Very Good

    (5)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Good

    (4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

3 Bed Vacancies

Posted: 27 August 2026

To discuss your care needs in further details please do get in touch.

News (1) & Events (0)

News
  • 11 Mar 2026

    Queens View Harbour Care Home is proud to announce that it has been awarded the Practice Learning Environment Team Award 2025, recognising the home’s outstanding commitment to supporting student nurses...

Upcoming Events

There are no upcoming events for Queens View Harbour Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Queens View Harbour Care Home.

Meet the Team (10)

Gemma Boyle
Gemma BoyleJob Title:Home ManagerJoined: 2025

Gemma is a Registered Mental Health Nurse and has worked in the care home sector since qualifying. Gemma brings extensive experience, having had previous roles as Deputy and Home Manager. Gemma is loving her role at Queens View Harbour.

Brenda Haywood
Brenda HaywoodJob Title:ReceptionistJoined: 2022

Brenda joined Queens View Harbour Care Home in October 2022 and has become a much-liked and respected member of the Reception Team by residents, staff, and visitors alike. Brenda previously grew up in Ireland and then went on to live and work in New York and then London. Brenda and her family have spent a number of years in Abu Dhabi and returned to her husband Ian’s home town of Troon last year. In Abu Dhabi, Brenda was a Sales Manager for a Cleaning Company. Brenda loves to travel but is enjoying being back in Troon where she likes walking along the beach in her spare time. With her lovely smile and sunny personality, Brenda is a welcome face and a very valued member of the QVH team.

Linsey Stevenson
Linsey StevensonJob Title:ReceptionistJoined: 2022

Linsey joined the Queens View Harbour Reception Team in 2022 after trialling early retirement and deciding it wasn’t quite for her just yet. Linsey comes from an administrative background and gained a Degree in Admin Management and Marketing. For the last 20 years, she has worked as a PA and Admin Manager for a private hospital in Ayrshire and has had a long career dealing with NHS and private Consultants, GPs, Care Inspectors and has a wealth of knowledge required for dealing with both the public and professionals within the community. Being from Troon, Linsey is loving meeting friends old and new who pass through the doors of Queens View Harbour and she has found working with the residents to be an absolute joy.

Liz Arcaro
Liz ArcaroJob Title:Home AdministratorJoined: 2021

Liz joined the Queens View Harbour Administrative team in October 2021 and has brought with her a wealth of administrative and organisation skills to the home. Liz’s previous roles include Manager, Head Receptionist, and Wedding Co-ordinator with 2 prestigious West of Scotland Hotels. Liz’s IT and organisational skills have helped shape the backbone of the supremely well-organised and excellent record keeping which the home has benefited from since she started. With her friendly smile and willingness to assist with any query big or small, she is a huge asset to the team.

Ainsley McLemon
Ainsley McLemonJob Title:NurseJoined: 2021

Ainsley qualified in 2015 as a General Staff Nurse, she has always worked in care homes with care of the elderly. This is something that she is extremely passionate about. Ainsley joined the team here at Queens View Harbour in November 2021. She thoroughly enjoys working here as we promote high standards and always strive for positive outcomes for our residents.

Lorena Olivieri
Lorena OlivieriJob Title:Wellbeing CoordinatorJoined: 2023

Lorena is one Queens View Harbour’s Wellbeing Coordinators. Lorena has lots of experience working in the care sector. Lorena loves to bring laughter and joy to the residents by encouraging them to get involved with the many activities on offer, from arts & crafts to exercise classes and social events.

Clea Helton
Clea HeltonJob Title:Wellbeing CoordinatorJoined: 2022

Clea is one of our Wellbeing Coordinators here at Queens View Harbour. Having a background in Art & Design, she enjoys doing creative activities with residents that stimulate all the senses, from tasting sessions to sensory boxes and aromatherapy. Clea believes it’s important to build good relationships with everyone.

Nicole Smith
Nicole SmithJob Title:Head ChefJoined: 2023

Nicole comes to Queens View Harbour with extensive experience. She has worked in restaurants and, most recently, has spent the last 5 years working in care homes.

Maggie Gilmour
Maggie GilmourJob Title:Head HousekeeperJoined: 2021

Maggie, Head of Housekeeping, has been a member of the Queens View Harbour Team almost since day one. Maggie is a very professional individual who carries her own highest standards into her job and ensures the levels of cleanliness and tidiness within the home are as high as possible. Maggie’s wonderful organisational skills and team management bring a much-appreciated level of professionalism to the home and she enjoys her role and the friendly environment and loves making new friends with the residents and their families.

Lynne Cherry
Lynne CherryJob Title:HousekeepingJoined: 2023

Lynne joined our team about 18 months ago. Lynne thoroughly enjoys her job here at QVH. She is always happy and cheerful at work and interacts well with both staff and residents. Lynne previously worked in the hospitality sector and was looking for a career change when she came to QVH.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Queens View Harbour Care Home to verify any information. View our terms and conditions. Queens View Harbour Care Home has an Enhanced Service -more info.