The staff are extremely attentiveGerry M(Son of Resident/Service User)
The thought that’s gone into the care home is second to noneJim M(Respite Resident/Service User)
Excellent modern facilities. Food is very good.Elizabeth M(Daughter of Resident/Service User)
The staff are extremely attentiveGerry M(Son of Resident/Service User)
The thought that’s gone into the care home is second to noneJim M(Respite Resident/Service User)
Excellent modern facilities. Food is very good.Elizabeth M(Daughter of Resident/Service User)
Queens View Harbour Care Home located in Troon is a brand new purpose-built home that opened in July 2021 that offers exceptional levels of Residential, Nursing, Respite and Dementia care for the elderly.
All of the home's 56 luxury appointed bedrooms offer en-suite wet rooms, contemporary furnishings, flat screen TV, high speed internet access and state of the art assistance call systems, with many enjoying enviable views across the Firth of...
Care Provided by Queens View Harbour Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £1,800
- Self-Funded Residential Dementia Care: from £1,800
- Self-Funded Nursing Care: from £1,800
- Self-Funded Nursing Dementia Care: from £1,800
- RESPITE Self-Funded Residential Care: from £1,800
- RESPITE Self-Funded Residential Dementia Care: from £1,800
- RESPITE Self-Funded Nursing Care: from £1,800
- RESPITE Self-Funded Nursing Dementia Care: from £1,800
Contact Queens View Harbour Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
-
Local Authority with Top-up -
Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Good to Know
Group/Owner
- Care Concern Group Ltd
- Private Owned
Person in charge
- Gemma Boyle (Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (56)
Visiting
- Indoor visiting has resumed in the home though must be pre-booked by contacting the home.
Parking
- Complimentary car parking is available onsite for visitors.
Queens View Harbour Care Home Reviews (61)
Queens View Harbour Care Home has a Review Score of 9.5 (9.474) out of 10, based on 10 reviews in the last 2 years.
Over all time Queens View Harbour Care Home has 61 reviews.
Staff are fantastic as is the care home. It is local for us and the standard of staff, cleanliness and furnishings are the best around. The thought that’s gone into the care home is second to none. I would recommend this care home. My mother who suffers from vascular dementia got on fabulous.
Thank you, Jim. We are very happy that your Mother enjoyed her respite stay with us. It was a pleasure to look after her and we look forward to seeing her and the family in November.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 10 July 2025- How well do we support people's wellbeing? Very Good
(5)
- How good is our leadership? Good
(4)
- How good is our staff team? Very Good
(5)
- How good is our setting? Very Good
(5)
- How well is care and support planned? Good
(4)
Bed Vacancies
3 Bed Vacancies
Posted: 01 July 2026To discuss your care needs in further details please do get in touch.
News (1) & Events (0)
- Posted: Wednesday 11 Mar 2026Queens View Harbour Care Home is proud to announce that it has been awarded the Practice Learning Environment Team Award 2025, recognising the home’s outstanding commitment to supporting student nurses...
There are no upcoming events for Queens View Harbour Care Home.
Awards / Recognitions (3)
- Recipient: Queens View Harbour Care HomeDate: Wednesday 31 Jan 2024
- Recipient: Queens View Harbour Care HomeDate: Tuesday 28 Feb 2023
- Recipient: Queens View Harbour Care HomeDate: Thursday 30 Jun 2022
Meet the Team (13)
Gemma is a Registered Mental Health Nurse and has worked in the care home sector since qualifying. Gemma brings extensive experience, having had previous roles as Deputy and Home Manager. Gemma is loving her role at Queens View Harbour.
Brenda joined Queens View Harbour Care Home in October 2022 and has become a much-liked and respected member of the Reception Team by residents, staff, and visitors alike. Brenda previously grew up in Ireland and then went on to live and work in New York and then London. Brenda and her family have spent a number of years in Abu Dhabi and returned to her husband Ian’s home town of Troon last year. In Abu Dhabi, Brenda was a Sales Manager for a Cleaning Company. Brenda loves to travel but is enjoying being back in Troon where she likes walking along the beach in her spare time. With her lovely smile and sunny personality, Brenda is a welcome face and a very valued member of the QVH team.
Linsey joined the Queens View Harbour Reception Team in 2022 after trialling early retirement and deciding it wasn’t quite for her just yet. Linsey comes from an administrative background and gained a Degree in Admin Management and Marketing. For the last 20 years, she has worked as a PA and Admin Manager for a private hospital in Ayrshire and has had a long career dealing with NHS and private Consultants, GPs, Care Inspectors and has a wealth of knowledge required for dealing with both the public and professionals within the community. Being from Troon, Linsey is loving meeting friends old and new who pass through the doors of Queens View Harbour and she has found working with the residents to be an absolute joy.
Liz joined the Queens View Harbour Administrative team in October 2021 and has brought with her a wealth of administrative and organisation skills to the home. Liz’s previous roles include Manager, Head Receptionist, and Wedding Co-ordinator with 2 prestigious West of Scotland Hotels. Liz’s IT and organisational skills have helped shape the backbone of the supremely well-organised and excellent record keeping which the home has benefited from since she started. With her friendly smile and willingness to assist with any query big or small, she is a huge asset to the team.
Sharon has worked in Health and Social Care for 29 years, she enjoys caring and looking after the elderly. Sharon joined the team here at Queens View Harbour in February 2022, her role here is a Team Leader and she loves this immensely. She likes working at Queens View Harbour as she finds this a positive workplace with really positive outcomes for residents!
Ainsley qualified in 2015 as a General Staff Nurse, she has always worked in care homes with care of the elderly. This is something that she is extremely passionate about. Ainsley joined the team here at Queens View Harbour in November 2021. She thoroughly enjoys working here as we promote high standards and always strive for positive outcomes for our residents.
Beth joined our team recently and comes with previous experience of working in care homes. Beth is enjoying working with our residents and is getting to know them and their families well.
Lorena is one Queens View Harbour’s Wellbeing Coordinators. Lorena has lots of experience working in the care sector. Lorena loves to bring laughter and joy to the residents by encouraging them to get involved with the many activities on offer, from arts & crafts to exercise classes and social events.
Clea is one of our Wellbeing Coordinators here at Queens View Harbour. Having a background in Art & Design, she enjoys doing creative activities with residents that stimulate all the senses, from tasting sessions to sensory boxes and aromatherapy. Clea believes it’s important to build good relationships with everyone.
Nicole comes to Queens View Harbour with extensive experience. She has worked in restaurants and, most recently, has spent the last 5 years working in care homes.
Lucy has recently joined our care team on bank. Lucy is currently in her first year of university where she is studying Nursing. Lucy has settled in well at Queens View Harbour and is enjoying providing a high standard of care for our residents.
Maggie, Head of Housekeeping, has been a member of the Queens View Harbour Team almost since day one. Maggie is a very professional individual who carries her own highest standards into her job and ensures the levels of cleanliness and tidiness within the home are as high as possible. Maggie’s wonderful organisational skills and team management bring a much-appreciated level of professionalism to the home and she enjoys her role and the friendly environment and loves making new friends with the residents and their families.
Lynne joined our team about 18 months ago. Lynne thoroughly enjoys her job here at QVH. She is always happy and cheerful at work and interacts well with both staff and residents. Lynne previously worked in the hospitality sector and was looking for a career change when she came to QVH.
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