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Priorslee House

Shifnal Road, Telford, Shropshire TF2 9NN
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We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)
Priorslee House, Telford
Priorslee House, Telford
Priorslee House, Telford

Priorslee House is a state of the art, luxury care home located close to the popular residential areas of Priorslee and Snedshill, both of which are conveniently positioned for access to the centre of the industrial town of Telford.

Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local...  

Care Provided by Priorslee House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,322From £1,454
Residential Dementia CareFrom £1,322From £1,454

Contact Priorslee House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Denise Maggs-Paulton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (71)

Priorslee House Reviews (70)

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9.4

Priorslee House has a Review Score of 9.4 (9.446) out of 10, based on 25 reviews in the last 2 years. Over all time Priorslee House has 70 reviews.

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Review from Sue M (Daughter of Resident) published on 21 November 2022 Submitted via Postal Card
Overall Experience

From the moment I first visited Priorslee House, I received a first class welcome. My dad is so comfortable, warm and cared for and safe. The home is modern, colourful, fresh and clean all the time. Dad's carers are extremely professional and genuinely very caring, special people. My dad's room is luxurious and very homely. Dad loves the meals here, they are excellent. The garden and lounge are so lovely, clean and comfortable. Dad loves his bubble baths. Dad loves living at Priorslee House, he's very content and loves his room, staff, meals and drinks. The staff are the best and I highly recommend it to many I know.

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Review from Kim C (Daughter of Resident) published on 5 September 2022 Submitted via Postal Card
Overall Experience

The staff are very friendly and put my father at ease. I have peace of mind that he is now in a safe environment to get the care he requires. Plenty of social activities to help stimulate him.

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Review from Ray C (Son-in-law of Resident) published on 2 September 2022 Submitted via Postal Card
Overall Experience

Very impressed by the warmth and friendliness of the staff. I can see that my father-in-law will be well looked after.

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Review from A R (Resident / Service User) published on 25 August 2022 Submitted via Postal Card
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Very pleasant. Friendly atmosphere. Carers are very good. I have a stoma and can be very unwell on occasions.

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Review from John W (Resident / Service User) published on 25 August 2022 Submitted via Postal Card
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I came into the home before Christmas. I left as planned but as I got back to my bungalow I had to come back. We are like a family at this home. I love living here.

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Review from E R (Resident / Service User) published on 25 August 2022 Submitted via Postal Card
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The girls are very helpful.

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Review from L P (Daughter of Resident) published on 25 August 2022 Submitted via Postal Card
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My mum has been a resident here for six weeks. We are extremely pleased with the attention and care that she has received. She has had covid during her time here and her care during this time was excellent.

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Review from C B (Resident / Service User) published on 24 August 2022 Submitted via Postal Card
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Very Good

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Review from V B (Sister-in-law of Resident) published on 22 August 2022 Submitted via Postal Card
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Staff are very helpful and understanding.

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Review from Patricia C (Sister of Resident) published on 11 August 2022 Submitted via Website
Overall Experience

My sister has always been an introvert. Since coming to Priorslee she is laughing and engaging with others. I’ve not seen her this happy in years. Endless compliments from her on each call and visit. I’m overwhelmed by the kindness and respect the staff show at all times. Always welcomed at the door with a smile and from every staff member you pass. She is well looked after, safe and happy. I would recommend Priorslee House to all.

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Review from Andrew T (Son of Resident) published on 13 July 2022 Submitted via Postal Card
Overall Experience

My mum moved in May 2022 at a very difficult time. However, the staff have been unfailingly caring, and kind and helped her to settle into her new surroundings. We are particularly happy with her carers who have gone above and beyond. One of her carers, in particular, shows empathy beyond her years and is a credit to your organisation.

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Review from David T (Son of Resident) published on 30 June 2022 Submitted via Postal Card
Overall Experience

On arrival, you get a professional, warm welcome, where you are asked who you are here to see (secure). Clean, well-presented areas throughout the house, with a well-stocked and variable selection of drinks and snacks (freshly made cake). I've not got a bad word to say about all aspects of the Priorslee House offering. I wouldn't hesitate in recommending this establishment to anybody seeking respite or a more permanent stay.

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Review from Neal M (Grandson of Resident) published on 22 June 2022 Submitted via Website
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A wonderful day celebrating my Nan's 100 birthday. Organised by the home and catering to all the extended family with care for all dietary requirements. We were all made to feel very welcome. It was a great day in lovely surroundings for all of us.

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Review from F R (Relative of Resident) published on 22 June 2022 Submitted via Website
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Light, airy and beautifully kept surroundings with friendly, caring staff. Felt secure and safe and I would be happy to recommend, nothing is too much trouble and my relative is very happy and well looked after here.

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Review from Carl E (Relative of Resident) published on 8 June 2022 Submitted via Website
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The grounds are kept immaculate, the security was impressive, and the home felt more like a hotel. Impressive entrance, all kept extremely clean and tidy. All the staff were friendly and approachable.

Food was delightful, and all dietary requirements were catered for and well-executed.

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Review from S M (Daughter of Resident) published on 7 June 2022 Submitted via Website
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My mother celebrated her special birthday in May and the staff made it a truly amazing day for her. Everything was just perfect. A beautiful memorable day that has left her with wonderful memories. Priorslee House certainly goes that extra mile, the staff are truly brilliant.

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Review from David M (Grandson of Resident) published on 7 June 2022 Submitted via Website
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My amazing Nan had her 100th birthday and the home put on an absolute fantastic do for her. The staff were lovely, and the spread was amazing. First time I'd seen my Nan in this home and my first impressions blew me away. Absolutely lovely home and my Nan is very happy there.

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Review from Amanda T (Friend of Resident) published on 7 June 2022 Submitted via Website
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Visited in May and the home excelled themselves it was a great day, fantastic food and the staff were lovely. The home was spotlessly clean and beautifully decorated. The gardens surrounding the home were well kept.

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Review from D G (Resident / Service User) published on 1 June 2022 Submitted via Postal Card
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The whole place is luxurious. The design for convenience and ease of living is superb. The staff are very friendly, understanding and full of social skills, makes you feel at home. In other words, it is faultless.

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Review from Lisa H (Niece of Resident) published on 27 May 2022 Submitted via Website
Overall Experience
I visited the home last week, what a fabulous place this is, the staff can’t do enough for you and my Aunt absolutely loves living there. The decorations are absolutely beautiful and all furnished to the highest quality. I would recommend this home without hesitation.

Looking forward to returning soon.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 28 Oct 2025

    Residents, colleagues, families, and members of the local community are invited to join in the Halloween celebrations at HC-One’s Priorslee House Care Home in Telford, Shropshire, on Friday 31st October....

  • 28 Oct 2025

    Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been embracing the beauty of the autumn season with a relaxing and creative flower arranging activity, filling the home...

  • 22 Oct 2025

    Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been celebrating the change of season with a fun-filled day of autumnal baking. The home was alive with warmth...

Upcoming Events

There are no upcoming events for Priorslee House.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: Priorslee House
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Priorslee House.

Meet the Team (1)

Denise Maggs-Paulton
Denise Maggs-PaultonJob Title:Home ManagerJoined: 2025

To me, kind car means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physical and emotionally and helps them to maintain their wellbeing.

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