
We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)



We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)



Priorslee House is a state of the art, luxury care home located close to the popular residential areas of Priorslee and Snedshill, both of which are conveniently positioned for access to the centre of the industrial town of Telford.
Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local...
Care Provided by Priorslee House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Priorslee House for full pricing details and T&Cs.
Contact Priorslee House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Denise Maggs-Paulton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Priorslee House Reviews (70)
Priorslee House has a Review Score of 9.4 (9.446) out of 10, based on 25 reviews in the last 2 years.
Over all time Priorslee House has 70 reviews.
From the moment I first visited Priorslee House, I received a first class welcome. My dad is so comfortable, warm and cared for and safe. The home is modern, colourful, fresh and clean all the time. Dad's carers are extremely professional and genuinely very caring, special people. My dad's room is luxurious and very homely. Dad loves the meals here, they are excellent. The garden and lounge are so lovely, clean and comfortable. Dad loves his bubble baths. Dad loves living at Priorslee House, he's very content and loves his room, staff, meals and drinks. The staff are the best and I highly recommend it to many I know.
The staff are very friendly and put my father at ease. I have peace of mind that he is now in a safe environment to get the care he requires. Plenty of social activities to help stimulate him.
Very impressed by the warmth and friendliness of the staff. I can see that my father-in-law will be well looked after.
Very pleasant. Friendly atmosphere. Carers are very good. I have a stoma and can be very unwell on occasions.
I came into the home before Christmas. I left as planned but as I got back to my bungalow I had to come back. We are like a family at this home. I love living here.
The girls are very helpful.
My mum has been a resident here for six weeks. We are extremely pleased with the attention and care that she has received. She has had covid during her time here and her care during this time was excellent.
Very Good
Staff are very helpful and understanding.
My sister has always been an introvert. Since coming to Priorslee she is laughing and engaging with others. I’ve not seen her this happy in years. Endless compliments from her on each call and visit. I’m overwhelmed by the kindness and respect the staff show at all times. Always welcomed at the door with a smile and from every staff member you pass. She is well looked after, safe and happy. I would recommend Priorslee House to all.
My mum moved in May 2022 at a very difficult time. However, the staff have been unfailingly caring, and kind and helped her to settle into her new surroundings. We are particularly happy with her carers who have gone above and beyond. One of her carers, in particular, shows empathy beyond her years and is a credit to your organisation.
On arrival, you get a professional, warm welcome, where you are asked who you are here to see (secure). Clean, well-presented areas throughout the house, with a well-stocked and variable selection of drinks and snacks (freshly made cake). I've not got a bad word to say about all aspects of the Priorslee House offering. I wouldn't hesitate in recommending this establishment to anybody seeking respite or a more permanent stay.
A wonderful day celebrating my Nan's 100 birthday. Organised by the home and catering to all the extended family with care for all dietary requirements. We were all made to feel very welcome. It was a great day in lovely surroundings for all of us.
Light, airy and beautifully kept surroundings with friendly, caring staff. Felt secure and safe and I would be happy to recommend, nothing is too much trouble and my relative is very happy and well looked after here.
Food was delightful, and all dietary requirements were catered for and well-executed.
My mother celebrated her special birthday in May and the staff made it a truly amazing day for her. Everything was just perfect. A beautiful memorable day that has left her with wonderful memories. Priorslee House certainly goes that extra mile, the staff are truly brilliant.
My amazing Nan had her 100th birthday and the home put on an absolute fantastic do for her. The staff were lovely, and the spread was amazing. First time I'd seen my Nan in this home and my first impressions blew me away. Absolutely lovely home and my Nan is very happy there.
Visited in May and the home excelled themselves it was a great day, fantastic food and the staff were lovely. The home was spotlessly clean and beautifully decorated. The gardens surrounding the home were well kept.
The whole place is luxurious. The design for convenience and ease of living is superb. The staff are very friendly, understanding and full of social skills, makes you feel at home. In other words, it is faultless.
Looking forward to returning soon.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 28 Oct 2025
Residents, colleagues, families, and members of the local community are invited to join in the Halloween celebrations at HC-One’s Priorslee House Care Home in Telford, Shropshire, on Friday 31st October....
- 28 Oct 2025
Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been embracing the beauty of the autumn season with a relaxing and creative flower arranging activity, filling the home...
- 22 Oct 2025
Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been celebrating the change of season with a fun-filled day of autumnal baking. The home was alive with warmth...
There are no upcoming events for Priorslee House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Priorslee House
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Priorslee House.
Meet the Team (1)

To me, kind car means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physical and emotionally and helps them to maintain their wellbeing.
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