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Priorslee House

Shifnal Road, Telford, Shropshire TF2 9NN
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We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)
Priorslee House, Telford
Priorslee House, Telford
Priorslee House, Telford

Priorslee House is a state of the art, luxury care home located close to the popular residential areas of Priorslee and Snedshill, both of which are conveniently positioned for access to the centre of the industrial town of Telford.

Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local...  

Care Provided by Priorslee House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,322From £1,454
Residential Dementia CareFrom £1,322From £1,454

Contact Priorslee House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Denise Maggs-Paulton(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1

Room Information

  • Single Rooms (71)
  • Single Rooms with ensuite Wet Room (71)

Priorslee House Reviews (70)

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9.4

Priorslee House has a Review Score of 9.4 (9.446) out of 10, based on 25 reviews in the last 2 years. Over all time Priorslee House has 70 reviews.

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Review from D L (Resident / Service User) published on 6 May 2022 Submitted via Postal Card
Overall Experience

I am very happy here. Everyone is very kind.

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Review from G H (Son of Resident) published on 26 April 2022 Submitted via Postal Card
Overall Experience

Absolutely superb. I haven't seen dad this relaxed and comfortable in a long time.

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Review from S P (Daughter of Resident) published on 19 April 2022 Submitted via Website
Overall Experience

The difference in my mother since moving in is breathtaking. We have total peace of mind she’s in safe hands. The food is delightful and the staff are so attentive. A wonderful setting that makes a real difference.

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Review from Jane P (Daughter of Resident) published on 24 March 2022 Submitted via Postal Card
Overall Experience

My mum arrived here after two weeks in hospital. Within 24 hours her improvement was obvious, clean, and well cared for. Now 4 weeks on, I can't actually remember when mum looked so well! Good food, care, socialisation, time and conversation have made all of the difference, I'm now much more confident for her return home. A poorly, elderly parent is such a worry, but I was quickly reassured when I saw the high standard of care. So homely and allowing the dogs to visit gave mum a massive boost.

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Review from S W (Friend of Resident) published on 15 March 2022 Submitted via Postal Card
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Beautiful care home with welcoming and friendly staff. 24-hour care gives residents and families peace of mind. Luxurious interior with comfortable rooms and an appetising menu to suit all.

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Review from Judith H (Daughter of Resident) published on 15 March 2022 Submitted via Website
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My mother has been in this home for 6 weeks now and I can only give high praise to the way in which she has been cared for, the staff are all caring and considerate. She had had a very difficult time in hospital and the care home that she was discharged into. Since moving her to Priorslee House I have watched her improve in the environment of Priorslee House and get back to the person that I know. The staff always listen to any concerns and do their utmost to work with requests, This is the best place for my Mother to be.

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Review from Philip C (Son of Resident) published on 2 March 2022 Submitted via Website
Overall Experience

One of the best care homes in Shropshire. A boutique-style luxury designed establishment. Excellent value for money considering what you get compared to other local homes in the area. Staff are friendly, super helpful and supportive to both residents and family/friends. We are always made to feel welcome and part of the family when visiting. The staff make it a happy place to stay and /or visit plus organise various events for the residents to enjoy. The management are always accommodating and professional, and go the extra mile to provide excellent care to residents. The food menus are equal to any restaurant and meals are well presented. The staff listen to our views, suggestions and comments and act quickly when required. We would strongly recommend Priorslee House to anyone looking for care. Many thanks to the wonderful staff, we appreciate everything they do.

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Review from J G (Daughter of Resident) published on 23 February 2022 Submitted via Postal Card
Overall Experience

From the initial enquiry to mum settling in, everything has been a reassuring transition. We are completely amazed by the luxurious surrounding from common areas to beautiful bedrooms. The real stars of this home are the staff - management, carers and hospitality workers who are all so very friendly, attentive and efficient. Nothing is too much trouble and every detail is addressed to make mum feel at home. She enjoys her daily chats with all staff and says she is very lucky. Location and parking facilities are an added bonus. We're all looking forward to summer to enjoy the lovely outdoor surroundings. Well done and thank you to all staff.

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Review from Doreen R (Resident / Service User) published on 3 February 2022 Submitted via Postal Card
Overall Experience

This is a wonderful place, I am 91 years of age and I have been registered disabled since 1977. I have had lots of falls and been in hospital lots of times. Here, nothing is any trouble for any member of staff. They are all so kind and helpful. I have no idea yet if I am going to be allowed to stay, but I really hope I will be able to spend the rest of my days here.

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Review from John O (Son of Resident) published on 12 November 2021 Submitted via Postal Card
Overall Experience

The home is built to a magnificent standard with rooms and communal areas that would grace any five-star hotel. Individual rooms are large and very well equipped. All of the staff we met are very professional, friendly and above all obviously treat residents with care and compassion.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (23) & Events (0)

News
  • 28 Oct 2025

    Residents, colleagues, families, and members of the local community are invited to join in the Halloween celebrations at HC-One’s Priorslee House Care Home in Telford, Shropshire, on Friday 31st October....

  • 28 Oct 2025

    Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been embracing the beauty of the autumn season with a relaxing and creative flower arranging activity, filling the home...

  • 22 Oct 2025

    Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been celebrating the change of season with a fun-filled day of autumnal baking. The home was alive with warmth...

Upcoming Events

There are no upcoming events for Priorslee House.

Awards / Recognitions (9)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: Priorslee House
  • 28 Feb 2023Recipient: HC-One

Accreditations

There are no accreditations posted yet for Priorslee House.

Meet the Team (1)

Denise Maggs-Paulton
Denise Maggs-PaultonJob Title:Home ManagerJoined: 2025

To me, kind car means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physical and emotionally and helps them to maintain their wellbeing.

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