
We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)



We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)



Priorslee House is a state of the art, luxury care home located close to the popular residential areas of Priorslee and Snedshill, both of which are conveniently positioned for access to the centre of the industrial town of Telford.
Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local...
Care Provided by Priorslee House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 71 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Priorslee House for full pricing details and T&Cs.
Contact Priorslee House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Denise Maggs-Paulton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (71)
- Single Rooms with ensuite Wet Room (71)
Priorslee House Reviews (70)
Priorslee House has a Review Score of 9.4 (9.446) out of 10, based on 25 reviews in the last 2 years.
Over all time Priorslee House has 70 reviews.
I am very happy here. Everyone is very kind.
Absolutely superb. I haven't seen dad this relaxed and comfortable in a long time.
The difference in my mother since moving in is breathtaking. We have total peace of mind she’s in safe hands. The food is delightful and the staff are so attentive. A wonderful setting that makes a real difference.
My mum arrived here after two weeks in hospital. Within 24 hours her improvement was obvious, clean, and well cared for. Now 4 weeks on, I can't actually remember when mum looked so well! Good food, care, socialisation, time and conversation have made all of the difference, I'm now much more confident for her return home. A poorly, elderly parent is such a worry, but I was quickly reassured when I saw the high standard of care. So homely and allowing the dogs to visit gave mum a massive boost.
Beautiful care home with welcoming and friendly staff. 24-hour care gives residents and families peace of mind. Luxurious interior with comfortable rooms and an appetising menu to suit all.
My mother has been in this home for 6 weeks now and I can only give high praise to the way in which she has been cared for, the staff are all caring and considerate. She had had a very difficult time in hospital and the care home that she was discharged into. Since moving her to Priorslee House I have watched her improve in the environment of Priorslee House and get back to the person that I know. The staff always listen to any concerns and do their utmost to work with requests, This is the best place for my Mother to be.
One of the best care homes in Shropshire. A boutique-style luxury designed establishment. Excellent value for money considering what you get compared to other local homes in the area. Staff are friendly, super helpful and supportive to both residents and family/friends. We are always made to feel welcome and part of the family when visiting. The staff make it a happy place to stay and /or visit plus organise various events for the residents to enjoy. The management are always accommodating and professional, and go the extra mile to provide excellent care to residents. The food menus are equal to any restaurant and meals are well presented. The staff listen to our views, suggestions and comments and act quickly when required. We would strongly recommend Priorslee House to anyone looking for care. Many thanks to the wonderful staff, we appreciate everything they do.
From the initial enquiry to mum settling in, everything has been a reassuring transition. We are completely amazed by the luxurious surrounding from common areas to beautiful bedrooms. The real stars of this home are the staff - management, carers and hospitality workers who are all so very friendly, attentive and efficient. Nothing is too much trouble and every detail is addressed to make mum feel at home. She enjoys her daily chats with all staff and says she is very lucky. Location and parking facilities are an added bonus. We're all looking forward to summer to enjoy the lovely outdoor surroundings. Well done and thank you to all staff.
This is a wonderful place, I am 91 years of age and I have been registered disabled since 1977. I have had lots of falls and been in hospital lots of times. Here, nothing is any trouble for any member of staff. They are all so kind and helpful. I have no idea yet if I am going to be allowed to stay, but I really hope I will be able to spend the rest of my days here.
The home is built to a magnificent standard with rooms and communal areas that would grace any five-star hotel. Individual rooms are large and very well equipped. All of the staff we met are very professional, friendly and above all obviously treat residents with care and compassion.
Bed Vacancies
Please contact us for latest vacancies.
News (23) & Events (0)
- 28 Oct 2025
Residents, colleagues, families, and members of the local community are invited to join in the Halloween celebrations at HC-One’s Priorslee House Care Home in Telford, Shropshire, on Friday 31st October....
- 28 Oct 2025
Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been embracing the beauty of the autumn season with a relaxing and creative flower arranging activity, filling the home...
- 22 Oct 2025
Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been celebrating the change of season with a fun-filled day of autumnal baking. The home was alive with warmth...
There are no upcoming events for Priorslee House.
Awards / Recognitions (9)
- 30 Jan 2026Recipient: HC-One
- 28 Feb 2023Recipient: Priorslee House
- 28 Feb 2023Recipient: HC-One
Accreditations
There are no accreditations posted yet for Priorslee House.
Meet the Team (1)

To me, kind car means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physical and emotionally and helps them to maintain their wellbeing.
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