Priorslee House

Shifnal Road, Telford TF2 9NN
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9.4 69 Reviews
  • Priorslee House, Telford
Priorslee House is a state of the art, luxury care home located close to the popular residential areas of Priorslee and Snedshill, both of which are conveniently positioned for access to the centre of the industrial town of Telford.

Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local community life.

As of autumn 2022, Priorslee House care home is delighted to open the Sweet Pea residential dementia care community, exquisitely furnished to the highest standards.

Delivering personalised care packages for elderly people who would benefit from supportive residential care and dementia care, Priorslee House is able to meet individuals’ wide ranging, changing needs and a home for life.

Beautifully designed around an attractive central courtyard garden, Priorslee House offers state of the art, luxury accommodation in three communities with additional hotel style services and facilities on the ground floor.
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Care Provided by Priorslee House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1322
  • Self-Funded Residential Dementia Care: from £1322
  • RESPITE Self-Funded Residential Care: from £1454
  • RESPITE Self-Funded Residential Dementia Care: from £1454

These prices are only a guideline, please contact Priorslee House to find out the exact price for your requirements.

Contact Priorslee House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Priorslee House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Charlottee Green (Deputy Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (71)
  • Single Rooms with Ensuite Wet Room (71)

Priorslee House Reviews (69)

9.4

Priorslee House has a Review Score of 9.4 (9.429) out of 10, based on 27 reviews in the last 2 years.
Over all time Priorslee House has 69 reviews.

Overall Experience
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  • 7
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Date Published
  • 69
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  • 27
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Reviewer Connection to Priorslee House
  • 22
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  • 2
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  • 1
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  • 1
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Total of 69, showing 61-69
Review from G H (Son of Resident) published on 26 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely superb. I haven't seen dad this relaxed and comfortable in a long time.
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Review from S P (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The difference in my mother since moving in is breathtaking. We have total peace of mind she’s in safe hands. The food is delightful and the staff are so attentive. A wonderful setting that makes a real difference.
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Review from Jane P (Daughter of Resident) published on 24 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum arrived here after two weeks in hospital. Within 24 hours her improvement was obvious, clean, and well cared for. Now 4 weeks on, I can't actually remember when mum looked so well! Good food, care, socialisation, time and conversation have made all of the difference, I'm now much more confident
for her return home. A poorly, elderly parent is such a worry, but I was quickly reassured when I saw the high standard of care. So homely and allowing the dogs to visit gave mum a massive boost.
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Review from S W (Friend of Resident) published on 15 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home with welcoming and friendly staff. 24-hour care gives residents and families peace of mind. Luxurious interior with comfortable rooms and an appetising menu to suit all.
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Review from Judith H (Daughter of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in this home for 6 weeks now and I can only give high praise to the way in which she has been cared for, the staff are all caring and considerate. She had had a very difficult time in hospital and the care home that she was discharged into. Since moving her to Priorslee House I have
watched her improve in the environment of Priorslee House and get back to the person that I know. The staff always listen to any concerns and do their utmost to work with requests, This is the best place for my Mother to be.
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Review from Philip C (Son of Resident) published on 2 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the best care homes in Shropshire. A boutique-style luxury designed establishment. Excellent value for money considering what you get compared to other local homes in the area. Staff are friendly, super helpful and supportive to both residents and family/friends. We are always made to feel welcome
and part of the family when visiting. The staff make it a happy place to stay and /or visit plus organise various events for the residents to enjoy. The management are always accommodating and professional, and go the extra mile to provide excellent care to residents. The food menus are equal to any restaurant and meals are well presented. The staff listen to our views, suggestions and comments and act quickly when required. We would strongly recommend Priorslee House to anyone looking for care. Many thanks to the wonderful staff, we appreciate everything they do.
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Review from J G (Daughter of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial enquiry to mum settling in, everything has been a reassuring transition. We are completely amazed by the luxurious surrounding from common areas to beautiful bedrooms. The real stars of this home are the staff - management, carers and hospitality workers who are all so very friendly,
attentive and efficient. Nothing is too much trouble and every detail is addressed to make mum feel at home. She enjoys her daily chats with all staff and says she is very lucky. Location and parking facilities are an added bonus. We're all looking forward to summer to enjoy the lovely outdoor surroundings. Well done and thank you to all staff.
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Review from Doreen R (Resident) published on 3 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a wonderful place, I am 91 years of age and I have been registered disabled since 1977. I have had lots of falls and been in hospital lots of times. Here, nothing is any trouble for any member of staff. They are all so kind and helpful. I have no idea yet if I am going to be allowed to stay,
but I really hope I will be able to spend the rest of my days here.
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Review from John O (Son of Resident) published on 12 November 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is built to a magnificent standard with rooms and communal areas that would grace any five-star hotel. Individual rooms are large and very well equipped. All of the staff we met are very professional, friendly and above all obviously treat residents with care and compassion.
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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Priorslee House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.429 for Priorslee House is calculated as follows: ( (222 Excellents x 5) + (57 Goods x 4) + (19 Satisfactorys x 3) + (7 Poors x 2) + (17 Very Poors x 1) ) ÷ 322 Ratings = 4.429
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Priorslee House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (2)

Charlotte

Charlotte Green

Job Title: Deputy Manager Joined: 2013

“For me, kind care is treating each person as an individual, ensuring everyone receives care centred around their individual needs.”

Denise

Denise Maggs-Paulton

Job Title: Home Manager Joined: 2025

To me, kind car means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physical and emotionally and helps them to maintain their wellbeing.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priorslee House to verify any information. View our terms and conditions. Priorslee House has an Enhanced Service - more info.