We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)
We are particularly happy with her carers who have gone above and beyondAndrew T(Son of Resident/Service User)
Priorslee House is a state-of-the-art luxury care home located close to the popular residential areas of Priorslee and Snedshill, both conveniently positioned for access to the centre of the industrial town of Telford.
Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local community life.
As of autumn 2022, Priorslee...
Priorslee House is a state-of-the-art luxury care home located close to the popular residential areas of Priorslee and Snedshill, both conveniently positioned for access to the centre of the industrial town of Telford.
Located on Shifnal Road, the home sits just a short distance from The Lion Pub, Priorslee Lake and Shifnal Golf Club, enabling Residents to take a full and active part in local community life.
As of autumn 2022, Priorslee House care home opened the Sweet Pea residential dementia care community, exquisitely furnished to the highest standards.
Delivering personalised care packages for older adults who would benefit from supportive residential and dementia care, Priorslee House can meet individuals’ wide-ranging, changing needs and provide a home for life.
Beautifully designed around an attractive central courtyard garden, Priorslee House offers state-of-the-art, luxury accommodation in three communities, with additional hotel-style services and facilities on the ground floor.
Contact Priorslee House to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Priorslee House for full pricing details and T&Cs.
Priorslee House has a Review Score of 9.5 (9.460) out of 10, based on 25 reviews in the last 2 years.
Over all time Priorslee House has 71 reviews.
Priorslee House is perfect in every way for my mum.
Priorslee House is perfect in every way for my mum.
All the staff were...
During her recent illness and death the close relationships between the home and district nurses was evident. Both Mum and we, her children were supported through these last difficult weeks with genuine fondness and care.
We chose Priorslee House in a rush, with just the one visit, but we knew from day 1 that we had made a good choice. We would recommend the home without hesitation.
Mum came for 2 weeks respite, this is her 4th stay and she was greated by a very friendly welcome from both staff and other residents. Mum always comments on how good the food is, her room is very tastful and she likes the decor that much she has had her lounge redecorated using the same colour....
Mum came for 2 weeks respite, this is her 4th stay and she was greated by a very friendly welcome from both staff and other residents. Mum always comments on how good the food is, her room is very tastful and she likes the decor that much she has had her lounge redecorated using the same colour. There are lots of activities that she can join in with. We would highly recommend a stay here
Dennis has settled in very well after a difficult start. The support staff (both carers & admin) went above & beyond to help us all as a family to adjust to Dennis moving into full-time care. We feel Dennis is extremely well looked after with all his needs being met. Staff are always very friendly...
Dennis has settled in very well after a difficult start. The support staff (both carers & admin) went above & beyond to help us all as a family to adjust to Dennis moving into full-time care. We feel Dennis is extremely well looked after with all his needs being met. Staff are always very friendly and happy to help with any queries we may have. We wouldn't want Dennis to be anywhere else.
Fabulous home from home, staff are lovely and very caring. Food is excellent. They took great care of my Father. I would not hesitate to recommend Priorslee House to anyone looking for a residential care home. Five stars
Fabulous home from home, staff are lovely and very caring. Food is excellent. They took great care of my Father. I would not hesitate to recommend Priorslee House to anyone looking for a residential care home. Five stars
My mother moved to Priorslee House in July 2025, initially for a short period of respite care. In September 2025 she was diagnosed with a pre-existing condition that was not known at the time of her move and she has subsequently been very poorly. Throughout her stay at Priorslee House she has...
My mother moved to Priorslee House in July 2025, initially for a short period of respite care. In September 2025 she was diagnosed with a pre-existing condition that was not known at the time of her move and she has subsequently been very poorly. Throughout her stay at Priorslee House she has received excellent care and consideration from the staff who have looked after her. All of the staff have also been very kind and supportive to my wife and I during this difficult period. Access to NHS care, including Stirchley Medical Practice and district nurses, has been first class.
From the moment we went to look at care homes for my auntie, it was a relief to find this place, we had been round quite a few homes. On the day my auntie came to home we felt like she was one of the family, residents are very friendly, coming and chatting to her in her room. I have to say the...
From the moment we went to look at care homes for my auntie, it was a relief to find this place, we had been round quite a few homes. On the day my auntie came to home we felt like she was one of the family, residents are very friendly, coming and chatting to her in her room. I have to say the staff are amazing, nothing is too much trouble, and all are so kind and friendly. I would and have recommended this home to a couple of people looking.
First excellent doesn't quite cover how happy I am with the care and facilities. Mum receives the greatest care, compassion, dignity and I'm so grateful. The home is kept immaculate, the events they put on for the residents are outstanding. I appreciate I can come and eat with Mum, nothing is ever...
First excellent doesn't quite cover how happy I am with the care and facilities. Mum receives the greatest care, compassion, dignity and I'm so grateful. The home is kept immaculate, the events they put on for the residents are outstanding. I appreciate I can come and eat with Mum, nothing is ever too much trouble. All members of staff are exceptional and I thank them so very much for taking care of Mum. It doesn't seem fair to call out individual, but Paul Chef, Fran, Paige and Petra always go above and beyond.
Mum has been here for over three years and has always received great service, care and attention. Activities have improved over the last few months and Mum enjoys the singers that come in.
Mum has been here for over three years and has always received great service, care and attention. Activities have improved over the last few months and Mum enjoys the singers that come in.
My mother has been a resident for 3 years and we now have the comfort that she is being cared for without the worry of unknown mishaps. All staff show patience and kindness, allowing her to retain her dignity in safety. A welcoming atmosphere, with any emergencies dealt with swiftly and very...
We are very happy with the service provided.
Amazing staff, that take care of my mother-in-law. A lovely caring little community.
Amazing staff, that take care of my mother-in-law. A lovely caring little community.
Many thanks for all your support.
Many thanks for all your support.
The...
We are now looking at Mom becoming a permanent resident.
It looks a bit odd, giving so many excellents but my mum is settled & happy. She enjoys the food & her daily glass of wine. Her room is kept clean & tidy. I don't envy the staff who have to deal with mum's propensity to not throw anything away.
It looks a bit odd, giving so many excellents but my mum is settled & happy. She enjoys the food & her daily glass of wine. Her room is kept clean & tidy. I don't envy the staff who have to deal with mum's propensity to not throw anything away.
Thank you so much to everyone, we really do appreciate everything you do.
Thank you so much to everyone, we really do appreciate everything you do.
Since mums arrival 5 weeks ago she has appeared to be much happier than before. The care from all the staff has been excellent. Her social life has now improved thanks for all your help.
Since mums arrival 5 weeks ago she has appeared to be much happier than before. The care from all the staff has been excellent. Her social life has now improved thanks for all your help.
A staff member of staff brought my nan to a family wedding. She was excellent, nothing was to much. She kept my nan very happy throughout the day. We could not have asked for a better person to bring my nan. She went above and beyond.
A staff member of staff brought my nan to a family wedding. She was excellent, nothing was to much. She kept my nan very happy throughout the day. We could not have asked for a better person to bring my nan. She went above and beyond.
My husband's experience was very good. However, he needed additional support because he is wheelchair bound. He is unable to move from room to room unaided which meant he could remain in one place for a considerable time. We do not blame the staff for this, but he did need one to one support most...
There seemed to be a problem some evenings with the change over of shifts at 8pm. The delays appeared to be because of staff levels on duty. This is not a criticism of the staff, they did their best under the circumstances.
Thank you for your review, we value all feedback as it helps us to make improvements where required. We are happy to hear that your husbands experience was positive. We take great pride in providing excellent care. We appreciate your comments regarding the staffing levels and understand how...
Thank you for your review, we value all feedback as it helps us to make improvements where required. We are happy to hear that your husbands experience was positive. We take great pride in providing excellent care. We appreciate your comments regarding the staffing levels and understand how important it is to maintain smooth operations; we are continuously working to address any challenges to ensure timely service and care is delivered. Your feedback is invaluable as we strive to improve, if you wish to discuss anything further, please do not hesitate to contact the home direct.
The experience over the last 7 months has been generally very good. The home it self is very comfortable, clean and aesthetically pleasing. The bedrooms and ensuites are ideal. The staff in the main are very good, incredibly patient with the residents and attend to all their needs however...
There was one terrible incident which occurred due to another residents behaviour, where my mother was injured. The handling of this has been disappointing, mainly due to lack of an action plan and poor communication from HC-One management.
This is my mothers first 2 months in Priorslee House. The facilities are excellent and the staff are friendly and caring. I feel that she is safe and well looked after.
This is my mothers first 2 months in Priorslee House. The facilities are excellent and the staff are friendly and caring. I feel that she is safe and well looked after.
Please get in touch to discuss your requirements
Residents, colleagues, families, and members of the local community are invited to join in the Halloween celebrations at HC-One’s Priorslee House Care Home in Telford, Shropshire, on Friday 31st October....
Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been embracing the beauty of the autumn season with a relaxing and creative flower arranging activity, filling the home...
Residents at HC-One’s Priorslee House Care Home in Telford, Shropshire, have been celebrating the change of season with a fun-filled day of autumnal baking. The home was alive with warmth...
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To me, kind care means making sure that the people living with us receive care that is respectful, compassionate and effective and meets their personal needs both physically and emotionally and helps them to maintain their well-being.
The care home lists weekly fees per person from £1,322 for residential care (respite from £1,454) and from £1,322 for residential dementia care (respite from £1,454). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 71 Single Rooms.
Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room are some of the Facilities & Services.
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Priorslee House to verify any information. View our terms and conditions. Priorslee House has an Enhanced Service -what an Enhanced Service includes.