Cadley Hill View

121 Darklands Road, Swadlincote DE11 0PQ
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9.8 88 Reviews
  • Cadley Hill View, Swadlincote
Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support.

Trained staff cater to residents' individual needs and interests.

Residents can enjoy socialising in the dining areas, lounges, cinema room, vintage tearoom, lovely garden and panoramic Sky Bar.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1620
  • Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Residential Care: from £1620
  • RESPITE Self-Funded Residential Dementia Care: from £1620

These prices are only a guideline, please contact Cadley Hill View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • David Godrich (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Cadley Hill View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Cadley Hill View has plenty of on-site parking for visitors and relatives.

Cadley Hill View Reviews (88)

9.8

Cadley Hill View has a Review Score of 9.8 (9.771) out of 10, based on 44 reviews in the last 2 years.
Over all time Cadley Hill View has 88 reviews.

Overall Experience
  • 81
  • 5
  • 1
  • 0
  • 1
Date Published
  • 88
  • 6
  • 15
  • 44
  • 44
Reviewer Connection to Cadley Hill View
  • 31
  • 9
  • 9
  • 8
  • 8
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 88, showing 81-88
Review from C W (Daughter of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home. Friendly, professional staff. I thought it would be very difficult to get my dad to move into a care home and I thought it would be difficult for me to leave him in one. However, due to the very high-end finish to this home, Dad didn’t realise it was a care home. This made it easy for
me to leave him as he was so happy.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for taking the time to review Cadley Hill View. We appreciate that the transition into a new home can be very difficult but it is great to hear how well your dad has settled in. We pride ourselves on providing purpose-built, luxury facilities which have a homely, welcoming feel. I will be sure to pass on your kind words to the team at Cadley Hill View.

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Review from Brian W (Son of Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always very welcoming and helpful to visitors, accommodating the visit to suit my mother (resident). Staff manage, assist and entertain the residents very well in an endeavour to ensure their comfort and wellbeing. Keep relatives informed of any changes or needs of their resident's relatives.
Overall, I think it would be difficult to find a better residential him for my mother.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for sharing your experience of Cadley Hill View. It is lovely to hear how supportive and welcoming the staff have been to both yourself and your Mum. We are extremely proud of our staff team and their dedication to providing the highest quality care. I will be sure to pass on your kind words to the team at Cadley Hill View.

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Review from D B (Respite Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is new, warm, comfortable and safe. Residents can come and go as they wish and can be private or sociable. The food is good and I can honestly say that the chicken pie is the best I have ever tasted. The management and staff are helpful, kind, sympathetic and committed to helping their residents.

I have stayed in three other care homes and they have not been in the same class as Cadley Hill View Care Home. This stay is the first time that I have been able to ring for attention and someone has arrived within a couple of minutes every time.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for taking the time to share your experience of Cadley Hill View. It is wonderful to hear you have had such a warm welcome and that you are enjoying living with us here at Cadley Hill View, especially the delicious meals on offer. We pride ourselves on having attentive, dedicated staff and it is great to know that you are receiving all the care and support you require. I will be sure to pass on your kind words to the team.

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Review from Elizabeth H (Friend of Resident) published on 9 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nothing has been too much trouble for the staff. They have been most obliging in all respects.
The facilities are beautifully clean and the decor creates a calm, tranquil atmosphere. The residents enjoy a range of activities on offer. The care is exceptional.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for sharing your experience of Cadley Hill View. It is lovely to hear how supportive and welcoming the team have been, we are very proud of our staff team and their dedication. I will be sure to pass on your kind words to the team at Cadley Hill View.

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Review from D B (Son of Resident) published on 9 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has advanced Parkinson's and my mum needed a rest. We have all been so impressed with everyone at Cadley Hill View Care Home. My dad feels safe which means my mum can actually relax. Absolutely brilliant! Thank you so much.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for your review of Cadley Hill View. It is great to hear your father has settled in well to life at Cadley Hill View and wonderful to know both you and your mum have peace of mind that your dad is safe and well. I will be sure to pass on your kind words to the team.

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Review from Judith C (Daughter of Resident) published on 9 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your care for my mother has been absolutely wonderful. The staff have made her so welcome.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for taking the time to share your experience of Cadley Hill View. It is great to hear both you and your mum have received a warm welcome at Cadley Hill View and the staff have been attentive and supportive. We are extremely proud of our dedicated staff team and I will be sure to pass on your kind words.

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Review from Jody B (Granddaughter of Resident) published on 24 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? Outstanding service, fantastic management team and this shows through the other staff members in how happy they are in their work. My grandma has been so looked after by all the staff, and myself and other family members have been pleasantly greeted with every visit. The care home
is spotless, the activities they do with the residents is very impressive, the response time to get to my grandma if the buzzer is pressed is outstanding, happy grandma = happy family members and this is down to the amazing management and their staff. Thank you once again for making life for my grandma so much more fun and exciting, the pictures on your Facebook page just show how happy she really is.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

Thank you for sharing your experience of Cadley Hill View. It is wonderful to hear both your grandma and all of the family have received such a warm welcome to the home. It is great that she is enjoying living at Cadley Hill and getting involved in some of the many activities on offer. We are very proud of our dedicated and caring staff at Cadley and I will be sure to pass on your kind words.

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Review from Geraldine C (Resident) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely place to stay, girls and staff lovely and helpful, nothing too much trouble, definitely recommend the home to family and friends.
Reply from Rebekah Steward, Customer Care Team at Cadley Hill View

On behalf of all of us at Cadley Hill View I would like to say thank you for sharing your experience and I am thrilled to know you enjoyed your stay with us. I will be sure to pass on your comments to the team at Cadley.

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Current Review Score: 9.8 (9.771)

Overview of Review Score

The Review Score of 9.8 (9.771) out of 10 for Cadley Hill View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 44 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Cadley Hill View is calculated as follows: ( (424 Excellents x 5) + (70 Goods x 4) + (11 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 512 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cadley Hill View is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (4)

David

David Godrich

Job Title: Home Manager Joined: 2023

David is the Home Manager at Cadley Hill View.

Julie

Julie Pritchard-Gordon

Job Title: Activities Coordinator Joined: 2024

Julie is one of the Activity Coordinators at Cadley Hill View.

Emma

Emma Hines

Job Title: Activities Coordinator Joined: 2023

Emma keeps the residents entertained at Cadley Hill View Care home.

Stacie

Stacie Weaver

Job Title: Area Director Joined: 2018

Stacie has worked with Ideal Carehomes since 2018 and was previously a Home Manager at two of our homes before moving into area management.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cadley Hill View to verify any information. View our terms and conditions. Cadley Hill View has an Enhanced Service - more info.