Cadley Hill View

121 Darklands Road, Swadlincote DE11 0PQ
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9.8 95 Reviews
  • Cadley Hill View, Swadlincote
Cadley Hill View care home in Swadlincote is a friendly, home for people requiring care and support.

Trained staff cater to residents' individual needs and interests.

Residents can enjoy socialising in the dining areas, lounges, cinema room, vintage tearoom, lovely garden and panoramic Sky Bar.
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Care Provided by Cadley Hill View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1621
  • Self-Funded Residential Dementia Care: from £1620
  • RESPITE Self-Funded Residential Care: from £1783
  • RESPITE Self-Funded Residential Dementia Care: from £1783

These prices are only a guideline, please contact Cadley Hill View to find out the exact price for your requirements.

Contact Cadley Hill View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Cadley Hill View to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • David Godrich (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (66)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Cadley Hill View are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.

Parking

  • Cadley Hill View has plenty of on-site parking for visitors and relatives.

Cadley Hill View Reviews (95)

9.8

Cadley Hill View has a Review Score of 9.8 (9.823) out of 10, based on 42 reviews in the last 2 years.
Over all time Cadley Hill View has 95 reviews.

Overall Experience
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  • 5
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Date Published
  • 95
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Reviewer Connection to Cadley Hill View
  • 33
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Total of 95, showing 61-80
Review from Anne Marie R (Granddaughter of Resident) published on 9 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care, attention and kindness shown by the team managed by the manager are exemplary. My nan has loved taking part in the activities and developing friendships with others. The facilities and accommodation are superb. All of her needs are catered for and nothing is too much trouble. Most importantly
she does not feel isolated.
Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill ViewThank you so much for leaving this fantastic review for the team at Cadley Hill View. We're so glad that your nan has been enjoying taking part in all the fun activities and forming new friendships with her neighbours in the home. Please feel welcome to visit any time and join in on the activities with your nan - the more the merrier!
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Review from David W (Son of Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home that has been looking after my dad since February. Spotlessly clean, delicious food and excellent entertainment. Great staff, hardworking and pleasant.
Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill ViewWe really appreciate you taking the time to leave this wonderful review for our team at Cadley Hill View. Our team is dedicated to ensuring residents enjoy an aspirational lifestyle, so it's great to hear that your dad is taking advantage of the nutritious meals and varied entertainment program in the home. Thanks again!
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Review from Lily W (Granddaughter of Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice place. They look after my grandad very well and help him whenever he needs it.
Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill ViewThank you for your review. We will be sure to pass on your kind words to the team.
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Review from J H (Grandson of Resident) published on 15 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First time visiting my grandma since arriving at the home eight weeks ago. Very impressed with the facilities and the staff. Everyone seems to show genuine care for her well-being, are polite, friendly and no request seems too much. Over the eight weeks since being here, my grandmother's health appears
to have genuinely improved and she seems very happy with her choice.
Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill ViewThank you for leaving this kind review. We're so proud of the team at Cadley Hill View who always put our residents at the heart of everything they do. We're pleased to hear that your grandma is healthy and happy in the home. Please stop by for a visit anytime, our doors are always open!
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Review from Chris W (Relative of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt entered Cadley Hill View Care Home earlier this year but sadly passed away on 9th October. Whilst at the residence, she received compassionate, dignified and professional care and I want to thank all the staff involved during the last few months of her life. My aunt could not have been in a
better environment to spend her last days.
Reply from Charlotte Jackson, Customer Care Administrator at Cadley Hill ViewThank you for taking the time to leave this lovely review for Cadley Hill View during what must be a very difficult time for you and your family - please accept our deepest sympathies. We are so proud of our team at Cadley Hill View who put their residents at the heart of the home and we are pleased that this shone through during your aunt's stay with us. Should you need any further support, do not hesitate to get in touch and please know that you will always be welcome at Cadley Hill View.
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Review from Jacqueline W (Daughter of Resident) published on 20 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Cadley Hill View Care Home for two weeks respite. Despite being quite reticent about going, as it was the first time she had been to a care home in her 100 years, she absolutely loved it. It is an amazing homely atmosphere and all the staff made her so welcome and were always on hand
to make her feel comfortable. As a family, we were thrilled that we have found such a wonderful care home that looks after our mum/granny/great-granny so well. Mum is already looking forward to going again as everyone was so kind to her.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewIt’s so lovely to hear that your mum loved her stay with us at Cadley Hill View, thank you for leaving this kind message for the team. We’re glad you and your family are happy with the care your mum received in the home, and we look forward to welcoming her back into the home as part of the Cadley Hill View family. Don’t forget, our doors are always open if you want to pop by for a cuppa!
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Review from E M (Daughter of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We used the respite service of Cadley Hill View Care Home so that we could take a family holiday. My dad was well looked after by all the staff and seemed happy when anyone visited. The only criticism I would have is on the day we arrived, we were left to our own devices and felt like we needed someone
there to guide us through settling in.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for your feedback. We're so glad that you feel your dad was well looked after by our care team and felt happy in the home. Please know that we take all feedback seriously and are dedicated to making the moving-in process as stress-free as possible for our residents and their families. We'll be sure to look into this concern to ensure that our process is reassuring for all new residents and families. Should you wish to discuss your experience with the home, our home manager would be happy to set up a meeting with you. Thanks again!
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Review from Wendy M (Daughter of Resident) published on 30 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are genuinely interested in my mum's care. They have been very supportive and listened to my mum's needs. Great staff.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Cadley Hill View and we are sure your mum will continue to enjoy living with us. Thanks again!
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Review from Jill D (Daughter of Resident) published on 27 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is having respite care for two weeks and is very happy and well cared for at this care home.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for leaving this feedback for Cadley Hill View. We’re so glad your mother feels happy and well cared for with our team in the home and hope she continues to enjoy our wonderful facilities.
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Review from Andrew D (Son-in-law of Resident) published on 20 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law was very apprehensive to go into a care home but was soon put at ease with how the staff and residents accepted her.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for taking the time to leave this great feedback for our team at Cadley Hill View. It’s lovely to hear that your mother-in-law felt welcomed into the home – we hope she continues to enjoy living with us.
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Review from E S (Friend of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the staff so helpful and will go that extra mile to make sure that the residents' health and happiness are paramount. Can't praise this home enough. A very welcoming place to visit, and the staff and residents are very happy, I really feel the warmth when I come here.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for your review. It’s so important to our caring team at Cadley Hill View that our residents feel happy and settled and that their visitors always feel welcome. We hope you continue to enjoy your visits to Cadley Hill View. We’ll be sure to pass your message on to the team.
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Review from C Y (Friend of Resident) published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a lovely and friendly environment for my friend to live in. He moved here about eight weeks ago and is so much happier than where he was before.
The staff are always very approachable and know the residents' needs.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewWe really appreciate this lovely feedback for Cadley Hill View - we’re extremely proud of our care team at the home and their dedication to our residents’ well-being. We’re so glad you feel your friend is happy in the home. Thank you!
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Review from Les B (Son-in-law of Resident) published on 23 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was very well cared for by all the staff. The home is lovely, and my mother-in-law settled in quicker than we imagined she would, and she was very happy there. I would highly recommend the home. Unfortunately, my mother-in-law wasn’t there long, but she was cared for beautifully, right
till the end.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewWe can't thank you enough for leaving this glowing review. It's great to hear that your mother-in-law felt happy and cared for at Cadley Hill View. We hope you and your family still feel welcome in the home - please don't hesitate to get in touch should you need any further support.
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Review from J D (Daughter of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to stay in June for two weeks of respite. Initially, she was reluctant to go, having never been before, but once there, the staff put her at ease. Mum was extremely happy at Cadley Hill View, her room was very comfortable, and the staff were very friendly and kind to her. Mum enjoyed the activities
whilst there. It was also her 90th birthday, and the staff put on a birthday tea for her, which went down very well. Thank you, Cadley Hill View.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for your lovely comments about Cadley Hill View. We’re extremely proud of our care team at the home and their dedication to making our residents feel safe and happy. It’s great to hear your mum enjoyed the activities at the home, and we hope she had a wonderful 90th birthday! Thank you.
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Review from Samantha B (Granddaughter of Resident) published on 26 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a truly amazing home. A beautiful and homely feel. From the moment you walk into the home, you are welcomed with open arms and feel a part of the family. The staff are absolutely amazing. Friendly, attentive, just amazing. Nothing was ever too much trouble. They are an absolute credit to the home,
each and every single one of the staff. The care my nanna received was exceptional and I truly believe you made my nanna’s final days that little bit better for her. My nanna settled into the home very quickly and was very happy there. I would 1000% recommend this home.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for taking the time to leave this lovely review. The care team at Cadley Hill View are dedicated to giving the best care to our residents, so it’s heartwarming to hear that your nanna was comfortable during her stay with us. We’re so grateful for your recommendation – we’ll be sure to pass on your kind words to the team at the home.
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Review from Matt B (Grandson of Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home is absolutely brilliant. All The staff are caring to both the residents and families. The care home itself is spotless and very well-designed. I would recommend this care home to anyone. Thank you very much for looking after my nanna, you have all done a brilliant job.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for leaving these kind words for our care team at Cadley Hill View – they will be thrilled to hear your recommendation. The well-being of our residents is our care team’s first priority, so it’s great to know you are pleased with the care provided to your nanna. We’ll be sure to pass your message on to the team.
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Review from Chloe M (Granddaughter of Resident) published on 20 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so lovely and make you feel welcome and looked after my nanna so well and treated her like she was a part of the family and treated us like family too and let us come and see her when we want to.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you so much for your review. Our care team at Cadley Hill View go above and beyond for our residents to create lasting memories for them and their families. We’re glad to hear you felt part of the Cadley Hill View family. Thank you, again.
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Review from Elaine B (Daughter of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and professional. Nothing is too much trouble. All staff treat my mum with care and respect. I would definitely recommend the care home. They also treat family members with care.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewIt’s great to hear such a lovely recommendation for our care team at Cadley Hill View, thank you! The care team will be so glad to hear that you feel your mum is well-cared for and respected – we hope you both feel a part of the Cadley Hill View family. We’ll be sure to pass along your message to the team.
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Review from P L (Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I celebrated my 90th birthday during my stay here. The most wonderful tea party - birthday cake etc. had been arranged and my family invited - all a great surprise for me. A day I shall remember and treasure. Like everything here, much thought is given to everyone's comfort and the staff call you by
your name as soon as you arrive, which makes you feel at home. Could not wish for anything better.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you for your review. We hope you had an amazing birthday with our team at Cadley Hill View – it sounds like you and your family had a fantastic day! Our care team consider everybody in their home as family and love to go above and beyond to create lasting memories for our residents. Thank you, again.
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Review from Marie T (Resident) published on 5 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very caring and make you feel at home. A most lovely and kind set of people. I am very appreciative of them.
Reply from Terri Kidd, PR Executive at Cadley Hill ViewThank you so much for this lovely review. The care team at Cadley Hill View go above and beyond to help our residents feel safe and happy, so it’s great to hear that you feel at home. We hope you continue to enjoy living with us.
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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Cadley Hill View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.823 for Cadley Hill View is calculated as follows: ( (430 Excellents x 5) + (47 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 491 Ratings = 4.823
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Cadley Hill View is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (2)

David

David Godrich

Job Title: Home Manager Joined: 2023

David is the Home Manager at Cadley Hill View.

Emma

Emma Hines

Job Title: Activities Coordinator Joined: 2023

Emma keeps the residents entertained at Cadley Hill View Care home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cadley Hill View to verify any information. View our terms and conditions. Cadley Hill View has an Enhanced Service - more info.