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Lace Hill Manor

112 Needlepin Way, Buckingham, Buckinghamshire MK18 7RB
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The staff are friendly and caring and treat the residents and their familys with respectLaura S(Granddaughter of Resident/Service User)
Lace Hill Manor, Buckingham
were always assured she was receiving high quality, compassionate care in a beautiful environment.Suzanne B(Niece of Resident/Service User)
Lace Hill Manor, Buckingham
The range of activities provides brilliant stimulation, socialisation, laughter and joy.Kelsey G(Daughter of Resident/Service User)
Lace Hill Manor, Buckingham

Lace Hill Manor is the newest addition to Maria Mallaband’s collection of stunning new builds.

This beautiful new home has been designed with superior care at the heart, united with five-star facilities. These include a wellness spa & therapy room, luxuriously sized suites, beautifully designed living areas oozing with natural light, stunning balconies to admire the landscaped gardens, a children’s room and a Bistro & bar to enjoy your favourite...  

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Care Provided by Lace Hill Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,736N/A
Residential Dementia CareFrom £1,900N/A
Nursing CareFrom £2,054N/A
Nursing Dementia CareFrom £2,154N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Lace Hill Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Shipla Nair (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Single Rooms with ensuite Wet Room (62)

Visiting

  • No restriction on visiting hours.

Parking

  • Lace Hill Manor has generous on-site parking.

Lace Hill Manor Reviews (48)

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9.9

Lace Hill Manor has a Review Score of 9.9 (9.851) out of 10, based on 30 reviews in the last 2 years. Over all time Lace Hill Manor has 48 reviews.

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Showing 48 reviews matching selected criteria
Review from Declan N (Grandson of Resident) published on 10 September 2026 Submitted via Postal Card
Overall Experience

Brilliant!

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you for your wonderful review and kind words. We are delighted to hear that you had such a positive experience at Lace Hill Manor.
Your feedback means a great deal to our team, and we will be sure to share your comments with everyone involved.

Thank you for taking the time to recommend us.

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Review from Ash S (Grandson of Resident) published on 10 September 2026 Submitted via Postal Card
Overall Experience

Amazing care home and all Staff

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you for your wonderful review and kind words. We are delighted to hear that you had such a positive experience at Lace Hill Manor.
Your feedback means a great deal to our team, and we will be sure to share your comments with everyone involved.

Thank you for taking the time to recommend us.

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Review from Laura S (Granddaughter of Resident) published on 4 September 2026 Submitted via Postal Card
Overall Experience

My nan has thrived since living here, she absolutely loves the food and will have a second helping if she can The staff are friendly and caring and treat the residents and their familys with respect, nothing is too much to ask. I have worked in a few care homes and Lace Hill Manor is the lovliest one I have been in. keep up the amazing care you give

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you for taking the time to write this wonderful review. We are delighted to hear that your Nan is thriving at Lace Hill Manor and enjoying both the food and the care she receives. Your kind words about our team mean so much, and we will be sure to share your feedback with them.

Thank you for your support and for trusting us with your Nan's care.

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Review from Lee J (Friend of Resident) published on 3 September 2026 Submitted via Postal Card
Overall Experience

Fabulous facilities. Amazing, friendly staff, the activities team, Liz, Michelle and Carrie all make sure there is lots of engaging things on weekly. Great caring staff, James + John always with a smile and nothing is to much. The food choices are wide + values, always fresh cakes/ treats available and the environment is warm + welcoming. Very imprested and management always helpful + supportive.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

Thank you for taking the time to write this lovely review and recommendation. We're so pleased to hear that you enjoy the warm atmosphere at Lace Hill Manor and that our team have made such a positive impression. Your kind words about the Lifestyle and wider team will mean a great deal to them...  

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Review from Nina D (Friend of Resident) published on 19 August 2026 Submitted via Postal Card
Overall Experience

The home is lovely, everyone is amazing so so kind and very helpful, also the home is very clean. The manager is so kind and a lovely lady

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you for taking the time to write this lovely review of Lace Hill Manor. We are delighted to hear that you found the home clean, welcoming, and that our team were kind, helpful, and supportive throughout your visits.

Your kind words about our staff and management team mean a great deal to...  

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Review from T T (Daughter of Resident) published on 29 May 2026 Submitted via Postal Card
Overall Experience

Both my parents have moved into Lace Hill care home. From start we was all welcomed like we were family. Both parents are settling in very well being encouraged to join in activities that puts a smile on their faces. They love the food (putting on weight) enjoying the company love their room. Everything so far perfect. Thank you all.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you for taking the time to write this lovely review of Lace Hill Manor. Your parents have both quickly become a lovely part of the Lace Hill community and are loved by the team. We are delighted you feel they have settled and are enjoying living with us.

I will share your kind words with the team, who will be incredibly appreciative of your recognition of their hard work.

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Review from M C (Son-in-law of Resident) published on 15 May 2026 Submitted via Postal Card
Overall Experience

Lace Hill Manor looks and feels like a five star hotel. The staff are friendly and welcoming and are encouraging the residents to take part in various activities during day.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you for your kind and thoughtful review. We truly appreciate you taking the time to share your positive experience with us.

Your feedback means a great deal to our team, and it is always rewarding to know that the care, support, and environment we strive to provide is making a difference.

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Review from J S (Grandson of Resident) published on 12 May 2026 Submitted via Postal Card
Overall Experience

Recommended care home best one in Buckingham.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

Thank you for your kind feedback on Lace Hill Manor. The team really appreciate your support and the positive recognition of their efforts on the overall resident experience.

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Review from D B (Son of Resident) published on 8 April 2026 Submitted via Postal Card
Overall Experience

On my regular visits to see my mum, I have only positive experiences to report. Always a friendly reception and all of the staff seem to be. Very caring to the residents, the facilities are always warm and inviting for residents and visitors alike. Keep up the good work!

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

Thank you for your lovely review. We're so pleased to hear about your positive experience, and it means a great deal to the whole team. Your comments will be shared with them - they'll be proud to know their care made a difference. Thank you again for your support.

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Review from Andrea M (Daughter of Resident) published on 25 March 2026 Submitted via Postal Card
Overall Experience
I feel that mm is safe and really well looked after. There are plenty of activities to keep her busy + to help her brain development as she has dementia.

Mum always presents well and the staff are attentive. The staff are friendly and caring. The food is excellent and time is taken to allow mum to eat without being rushed.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you so much for taking the time to write this lovely review of Lace Hill Manor.
We work incredibly hard to provide the best possible care for those that live with us, and to support their loved ones. It is a pleasure to look after your mum and it is lovely to see her taking part in activities.

The team will be delighted to hear your kind words.

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Review from Helen E (Wife of Resident) published on 6 March 2026 Submitted via Postal Card
Overall Experience

I have been incredibly impressed by the care my husband has received since coming to Lace Hill Manor. We're seeing a return of his old character- he is no longer withdrawn and disinterested. He's becoming more confident and joins in with several of the activities. This is great as he thrives on being involved and chatting to people. It's really good to see my husband as he used to be. The care is very thoughtful, encouraging, caring, cleanliness is excellent good food too. Thank you!

Reply from Shilpa Nair, Home Manager at Lace Hill Manor
Thank you so much for taking the time to share your kind words. We are truly delighted to hear that you've had such a positive experience with Lace Hill Manor. Our team works hard to provide a warm, supportive, and homely environment, and it means a great deal to know that this is reflected in the care we provide.

Your feedback is greatly appreciated by all of us here.

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Review from Chris T (Son-in-law of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience
This care home really looks after its residents!
All the staff are friendly and appear happy in their work.
The residents have an entertainment team who are there 7 days a week to provide activities which are supported well by the residents.
There are plenty of lounge areas to sit and guests are made to feel very welcome.

The home really treats its residents well and a lot better than many care homes.

Reply from Shilpa Nair, Home Manger at Lace Hill Manor

Thank you so much for taking the time to share such a positive review. We're delighted to hear that you find our team friendly and happy in their work, their dedication and enthusiasm are a big part of what makes our home so special.

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Review from Marilyn S (Daughter of Resident) published on 3 February 2026 Submitted via Postal Card
Overall Experience

On the passing of my mother I could not fault the staff from the phone call in the morning telling me my mother was unwell to seeing my husband and myself of the premises at the end. On returning to empty my mothers room all the staff offered there condolences and just very kind.

Reply from Shilpa Nair, Marketing Manager at Lace Hill Manor

Thank you so much for taking the time to leave such a thoughtful review. We are truly sorry for the loss of your mother, and it means a great deal to us to know that you felt supported and cared for during such a difficult time. Our team will greatly appreciate your kind words.

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Review from Cathy W (Friend of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

Lace Hill is fantastic the staff are very professinal and friendly, everywhere is clean, my friend said the food is lovely and she is very well looked after.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

Thank you for taking the time to write this lovely review of Lace Hill Manor. The team work very hard to make sure the people that live with us feel comfortable and supported with their care needs. They will be delighted to hear yoru kind words.

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Review from Kelsey G (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card
Overall Experience

I sincerely could not be happier with the care provided. My mum is treated with exceptional tenderness, attentiveness and respect. The range of activities provides brilliant stimulation, socialisation, laughter and joy. All in all - more (far more) than I could ever have hoped for at this stage of her life.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

Thank you for taking the time to leave us a review and share your experience that you have had at Lace Hill Manor Care Home, every bit of feedback matters to us. We are so pleased that you and your loved are having a great experience with us at lace Hill.

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Review from Suzanne B (Niece of Resident) published on 24 November 2025 Submitted via Website
Overall Experience

My aunt was cared for at Lace Hill Manor for over a year. The care she received was exceptional. The staff are kind, thoughtful and caring and made sure all of her needs were met and more and that she was comfortable and content. Choosing a care home was a very big decision for us as a family but we definitely made the right decision with Lace Hill and I would recommend it 100%. A huge thank you to the team for all of their care and compassion. It is genuinely appreciated. We as a family were always assured she was receiving high quality, compassionate care in a beautiful environment.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

Thank you for leaving such a kind review, we appreciate your thoughts and will pass this on to the rest of our team, who will be very grateful.

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Review from Jayne M (Daughter of Resident) published on 19 November 2025 Submitted via Postal Card
Overall Experience
Wonderful caring staff who are kind to my mum. Cooperative when I need a wheelchair to take mum out. Lovely atmosphere upstairs.
- no weekend receptionist is a big problem - residents tried to reach the button to let herself out today.
- cutlery very dirty/filthy/ unsanitary. Yuck. that has been for a long time.

- unreliable coffee machine, never any cups/ sugar/ spoons available.

Reply from Shilpa Nair, Home Manager at Lace Hill Manor

We are sorry that you/ your loved one did not receive the highest standard of care. The wellbeing of those living with us is of utmost importance, and we are taking your feedback very seriously.

We are currently investigating the concerns that you have raised. We can also assure that there is a...  

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Review from D S (Resident / Service User) published on 16 October 2025 Submitted via Postal Card
Overall Experience

Warm welcome, all staff are kind, professional and friendly. The residence is very clean.

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Review from Helen P (Niece of Resident) published on 14 April 2025 Submitted via Postal Card
Overall Experience

The care here has been excellent and give myself and my sister so much peace of mind that out auntie is being so well looked after. Everyone is so welcoming and friendly as well as being completely professional. Everyone went out of their way for our auntie on her 97th birthday, and we borrowed a room to have a lovely family party for her with all the family coming in to join her.

Reply from Anne Pink, Commercial Business Partner at Lace Hill Manor

Thank you for taking the time to write this lovely review. We all enjoyed your auntie's birthday, and we are glad that we could facilitate the party for you. The team at Lace Hill will be delighted to read your comments.

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Review from J B (Son-in-law of Resident) published on 11 April 2025 Submitted via Postal Card
Overall Experience
Lace Hill, regarding care and quality is good and excellent over all areas. However, management regarding emails sent to accounts are poor, as they do not respond.

One area the home could improve is the provision of foot stools by the chairs. Also, the toilet by the lounges has been out of order for a long time.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 June 2023
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Lace Hill Manor.

Meet the Team (7)

Shilpa Nair
Shilpa NairJob Title Home ManagerJoined 2025

Hi, I am Shilpa, the home manager at the luxury care home, Lacehill Manor in Buckingham. Welcome to our website!

I began my nursing career in 2008 and have worked in the coronary care unit for more than 10 years before starting my journey as an overseas nurse. I completed my master's in nursing before moving to the UK and have been working with a care home since 2018 as Deputy manager, progressing to registered home manager. I strongly believe in a holistic care approach working alongside residents, families and friends as well as the community support team and healthcare professionals in providing the best quality care to our residents.

We, as a team here, focus on providing person-centred care for all our residents, and I am committed not only to maintaining the highest standard of care but also to ensuring residents are living fulfilling lives. I am looking forward to making a strong relationship with the residents, families and the staff. For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

Callum Tunks
Callum TunksJob Title Deputy Home Manager
Callum is the Deputy Home Manager at Lace Hill Manor, and takes control of the day-to-day staff rotas and care team.

He has worked in social care since he was 16 years old, starting with weekend shifts whilst he was still in education, and then becoming full-time. He describes caring for the people who live with us as his dream job, as he makes a difference to people's lives every day. He has developed his career over the years with numerous courses and qualifications, leading to his current Deputy role.

Callum can't imagine himself anywhere else but Lace Hill Manor, caring for the residents, families and the team.

Tracey Mowatt
Tracey MowattJob Title Business Administrator
Tracey is the Business Administrator at Lace Hill Manor and is responsible for the Administration team, including Reception.

She has been working in the care sector for the last 8 years, and before that was in retail - although she wishes she made the move into social care sooner. The best part of her day is interacting with the people who live with their families, who are welcomed into our home like old friends.

Outside of work, Tracey has 5 sons and 10 grandchildren to look after, as well as her 70kg dog called Hagrid, who she describes as her 'fur baby'.

Carrie Cox
Carrie CoxJob Title Lifestyle AsssistantJoined 2022

Carrie is a member of the Lifestyle team at Lace Hill Manor, spending her day creating activities for the people that live with us to enjoy.

She started at Lace Hill Manor in 2022 as a Care Assistant and transitioned into the Lifestyle team when her passion for engaging people to have fun every day was noticed. She loves her job and is proud of the feedback she gets from the residents and the team.

Charlotte Bickham
Charlotte BickhamJob Title HousekeeperJoined 2022
Charlotte is a member of the Housekeeping team at Lace Hill Manor, and is a lovely, smiley face around the home.

She was an assistant in a Nursery for 15 years before moving into the social care sector, and is glad she made the move to social care as she enjoys being part of a large team.

Charlotte is deaf and lip-reads as the main part of her communication. She also carries a small whiteboard with her, in case anyone who lives with us needs something written down. She says she felt welcomed as part of the team straightaway, and is always included and respected as a member of the wider team.

Outside of work, Charlotte enjoys walking her dog, reading and watching films.

Berty Guinea-Pig
Berty Guinea-PigJob Title Home Therapy PetJoined 2026

Berty, our grey and white guinea pig, joined the team at Lace Hill Manor in February and has adapted to his new home really well.

Named by the people who live with us, he makes lovely squeaks when he is picked up and is really calm when snuggling close to anyone's body or when his cheeks are stroked.

Henry Guinea-Pig
Henry Guinea-PigJob Title Home Therapy PetJoined 2026

Henry, our scruffy tri-coloured guinea pig, joined the team at Lace Hill Manor in February and has adapted to his new home really well.

Named by the people that live with us, he is proving difficult to catch, but really enjoys a cuddle and particularly enjoys snuggling into elbows or necks.

Frequently Asked Questions about Lace Hill Manor

What types of Care is Lace Hill Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lace Hill Manor have?

There are 62 Single Rooms.

What are the Facilities & Services at Lace Hill Manor?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Lace Hill Manor to the centre of Buckingham?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lace Hill Manor to verify any information. View our terms and conditions. Lace Hill Manor has an Enhanced Service -more info.