
This care home really looks after its residents! All the staff are friendly and appear happyChris T(Son-in-law of Resident/Service User)

were always assured she was receiving high quality, compassionate care in a beautiful environment.Suzanne B(Niece of Resident/Service User)

The range of activities provides brilliant stimulation, socialisation, laughter and joy.Kelsey G(Daughter of Resident/Service User)

This care home really looks after its residents! All the staff are friendly and appear happyChris T(Son-in-law of Resident/Service User)

were always assured she was receiving high quality, compassionate care in a beautiful environment.Suzanne B(Niece of Resident/Service User)

The range of activities provides brilliant stimulation, socialisation, laughter and joy.Kelsey G(Daughter of Resident/Service User)

Lace Hill Manor is the newest addition to Maria Mallaband’s collection of stunning new builds.
This beautiful new home has been designed with superior care at the heart, united with five-star facilities. These include a wellness spa & therapy room, luxuriously sized suites, beautifully designed living areas oozing with natural light, stunning balconies to admire the landscaped gardens, a children’s room and a Bistro & bar to enjoy your favourite...
Care Provided by Lace Hill Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Lace Hill Manor for full pricing details and T&Cs.
Contact Lace Hill Manor to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Shipla Nair(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2022
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (62)
- Single Rooms with ensuite Wet Room (62)
Visiting
- No restriction on visiting hours.
Parking
- Lace Hill Manor has generous on-site parking.
Lace Hill Manor Reviews (43)
Lace Hill Manor has a Review Score of 9.8 (9.821) out of 10, based on 25 reviews in the last 2 years.
Over all time Lace Hill Manor has 43 reviews.
Both my parents have moved into Lace Hill care home. From start we was all welcomed like we were family. Both parents are settling in very well being encouraged to join in activities that puts a smile on their faces. They love the food (putting on weight) enjoying the company love their room. Everything so far perfect. Thank you all.
I will share your kind words with the team, who will be incredibly appreciative of your recognition of their hard work.
Lace Hill Manor looks and feels like a five star hotel. The staff are friendly and welcoming and are encouraging the residents to take part in various activities during day.
Your feedback means a great deal to our team, and it is always rewarding to know that the care, support, and environment we strive to provide is making a difference.
Recommended care home best one in Buckingham.
Thank you for your kind feedback on Lace Hill Manor. The team really appreciate your support and the positive recognition of their efforts on the overall resident experience.
On my regular visits to see my mum, I have only positive experiences to report. Always a friendly reception and all of the staff seem to be. Very caring to the residents, the facilities are always warm and inviting for residents and visitors alike. Keep up the good work!
Thank you for your lovely review. We're so pleased to hear about your positive experience, and it means a great deal to the whole team. Your comments will be shared with them - they'll be proud to know their care made a difference. Thank you again for your support.
Mum always presents well and the staff are attentive. The staff are friendly and caring. The food is excellent and time is taken to allow mum to eat without being rushed.
We work incredibly hard to provide the best possible care for those that live with us, and to support their loved ones. It is a pleasure to look after your mum and it is lovely to see her taking part in activities.
The team will be delighted to hear your kind words.
I have been incredibly impressed by the care my husband has received since coming to Lace Hill Manor. We're seeing a return of his old character- he is no longer withdrawn and disinterested. He's becoming more confident and joins in with several of the activities. This is great as he thrives on being involved and chatting to people. It's really good to see my husband as he used to be. The care is very thoughtful, encouraging, caring, cleanliness is excellent good food too. Thank you!
Your feedback is greatly appreciated by all of us here.
All the staff are friendly and appear happy in their work.
The residents have an entertainment team who are there 7 days a week to provide activities which are supported well by the residents.
There are plenty of lounge areas to sit and guests are made to feel very welcome.
The home really treats its residents well and a lot better than many care homes.
Thank you so much for taking the time to share such a positive review. We're delighted to hear that you find our team friendly and happy in their work, their dedication and enthusiasm are a big part of what makes our home so special.
On the passing of my mother I could not fault the staff from the phone call in the morning telling me my mother was unwell to seeing my husband and myself of the premises at the end. On returning to empty my mothers room all the staff offered there condolences and just very kind.
Thank you so much for taking the time to leave such a thoughtful review. We are truly sorry for the loss of your mother, and it means a great deal to us to know that you felt supported and cared for during such a difficult time. Our team will greatly appreciate your kind words.
Lace Hill is fantastic the staff are very professinal and friendly, everywhere is clean, my friend said the food is lovely and she is very well looked after.
Thank you for taking the time to write this lovely review of Lace Hill Manor. The team work very hard to make sure the people that live with us feel comfortable and supported with their care needs. They will be delighted to hear yoru kind words.
I sincerely could not be happier with the care provided. My mum is treated with exceptional tenderness, attentiveness and respect. The range of activities provides brilliant stimulation, socialisation, laughter and joy. All in all - more (far more) than I could ever have hoped for at this stage of her life.
Thank you for taking the time to leave us a review and share your experience that you have had at Lace Hill Manor Care Home, every bit of feedback matters to us. We are so pleased that you and your loved are having a great experience with us at lace Hill.
My aunt was cared for at Lace Hill Manor for over a year. The care she received was exceptional. The staff are kind, thoughtful and caring and made sure all of her needs were met and more and that she was comfortable and content. Choosing a care home was a very big decision for us as a family but we definitely made the right decision with Lace Hill and I would recommend it 100%. A huge thank you to the team for all of their care and compassion. It is genuinely appreciated. We as a family were always assured she was receiving high quality, compassionate care in a beautiful environment.
Thank you for leaving such a kind review, we appreciate your thoughts and will pass this on to the rest of our team, who will be very grateful.
- no weekend receptionist is a big problem - residents tried to reach the button to let herself out today.
- cutlery very dirty/filthy/ unsanitary. Yuck. that has been for a long time.
- unreliable coffee machine, never any cups/ sugar/ spoons available.
We are sorry that you/ your loved one did not receive the highest standard of care. The wellbeing of those living with us is of utmost importance, and we are taking your feedback very seriously.
We are currently investigating the concerns that you have raised. We can also assure that there is a...
Warm welcome, all staff are kind, professional and friendly. The residence is very clean.
The care here has been excellent and give myself and my sister so much peace of mind that out auntie is being so well looked after. Everyone is so welcoming and friendly as well as being completely professional. Everyone went out of their way for our auntie on her 97th birthday, and we borrowed a room to have a lovely family party for her with all the family coming in to join her.
Thank you for taking the time to write this lovely review. We all enjoyed your auntie's birthday, and we are glad that we could facilitate the party for you. The team at Lace Hill will be delighted to read your comments.
One area the home could improve is the provision of foot stools by the chairs. Also, the toilet by the lounges has been out of order for a long time.
Staff are very helpful and friendly, care home very clean and tidy. Supportive to mums needs and patient and helpful suggestions for mums care.
I love the layout of the care home, it's spacious and light, lots of room for mum to walk about. When I come to visit, I love that I can easily see Mum has been well cared for. Her clothes have been chosen so she looks nice. The laundry does an excellent job, as mum regularly spills coffee down her top, but they always get the stains out. When mum is on form, there is always something going on. But on the days she isn't she is allowed to sleep with dignity.
Thank you for your positive comments. I am extremely pleased to hear that you are satisfied with the facilities and level of care provided for your Mum.
My sister has settled in very well. She has been with you now for about a year. Whenever I see her she invariably praises her environment and enjoys the ambiance at Lace Hill Manor as do I. The staff are always welcoming and helpful and I do thank them for their care of my sister. Thank you all from my husband and myself.
All staff have been very helpful. Nothing is too much trouble.
These two members of staff always make me feel welcome and feel like apart of a family when I come to see my beloved friend.
Lace Hill are very lucky to have them as staff.
All the staff at Lace Hill are as lovely as each other.
If I ever need to be in a care home, I would pick Lace Hill, and if I ever know someone who needs to be cared for, I'd 100% choose Lace Hill Manor.
Thank you for your kind comments and support of the team. We are pleased to hear that you are feeling as part of the Lace Hill Family. I will ensure that your kind words are passed onto the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 June 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Lace Hill Manor.
There are no upcoming events for Lace Hill Manor.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Accreditations
There are no accreditations posted yet for Lace Hill Manor.
Meet the Team (7)

Hi, I am Shilpa, the home manager at the luxury care home, Lacehill Manor in Buckingham. Welcome to our website!
I began my nursing career in 2008 and have worked in the coronary care unit for more than 10 years before starting my journey as an overseas nurse. I completed my master's in nursing before moving to the UK and have been working with a care home since 2018 as Deputy manager, progressing to registered home manager. I strongly believe in a holistic care approach working alongside residents, families and friends as well as the community support team and healthcare professionals in providing the best quality care to our residents.
We, as a team here, focus on providing person-centred care for all our residents, and I am committed not only to maintaining the highest standard of care but also to ensuring residents are living fulfilling lives. I am looking forward to making a strong relationship with the residents, families and the staff. For anyone considering care for themselves or for a loved one, our doors are open for you to visit and meet the team.

He has worked in social care since he was 16 years old, starting with weekend shifts whilst he was still in education, and then becoming full-time. He describes caring for the people who live with us as his dream job, as he makes a difference to people's lives every day. He has developed his career over the years with numerous courses and qualifications, leading to his current Deputy role.
Callum can't imagine himself anywhere else but Lace Hill Manor, caring for the residents, families and the team.

She has been working in the care sector for the last 8 years, and before that was in retail - although she wishes she made the move into social care sooner. The best part of her day is interacting with the people who live with their families, who are welcomed into our home like old friends.
Outside of work, Tracey has 5 sons and 10 grandchildren to look after, as well as her 70kg dog called Hagrid, who she describes as her 'fur baby'.

Carrie is a member of the Lifestyle team at Lace Hill Manor, spending her day creating activities for the people that live with us to enjoy.
She started at Lace Hill Manor in 2022 as a Care Assistant and transitioned into the Lifestyle team when her passion for engaging people to have fun every day was noticed. She loves her job and is proud of the feedback she gets from the residents and the team.

She was an assistant in a Nursery for 15 years before moving into the social care sector, and is glad she made the move to social care as she enjoys being part of a large team.
Charlotte is deaf and lip-reads as the main part of her communication. She also carries a small whiteboard with her, in case anyone who lives with us needs something written down. She says she felt welcomed as part of the team straightaway, and is always included and respected as a member of the wider team.
Outside of work, Charlotte enjoys walking her dog, reading and watching films.

Berty, our grey and white guinea pig, joined the team at Lace Hill Manor in February and has adapted to his new home really well.
Named by the people who live with us, he makes lovely squeaks when he is picked up and is really calm when snuggling close to anyone's body or when his cheeks are stroked.

Henry, our scruffy tri-coloured guinea pig, joined the team at Lace Hill Manor in February and has adapted to his new home really well.
Named by the people that live with us, he is proving difficult to catch, but really enjoys a cuddle and particularly enjoys snuggling into elbows or necks.
Frequently Asked Questions about Lace Hill Manor
What types of Care is Lace Hill Manor registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Lace Hill Manor have?
There are 62 Single Rooms.
What are the Facilities & Services at Lace Hill Manor?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Lace Hill Manor to the centre of Buckingham?
1.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lace Hill Manor to verify any information. View our terms and conditions. Lace Hill Manor has an Enhanced Service -more info.