
Care for mum is respectful yet friendly and personable.S M(Daughter of Resident/Service User)

The food is very good with choices and options.K O(Daughter of Resident/Service User)

beautifully furnished lots of natural light and smiles everywhereS M(Daughter of Resident/Service User)

Care for mum is respectful yet friendly and personable.S M(Daughter of Resident/Service User)

The food is very good with choices and options.K O(Daughter of Resident/Service User)

beautifully furnished lots of natural light and smiles everywhereS M(Daughter of Resident/Service User)

Broxbourne is a brand new purpose-built, luxury residential nursing home situated in the heart of the Lea Valley. The home provides excellent quality of care, allowing each resident to benefit from unique, personalised care built around them, making their stay as enjoyable and fulfilling as possible.
Broxbourne Nursing Home specialises in providing care for those affected by Alzheimer's. The home offers 77 spacious en-suite rooms and large spacious lounge and dining...
Care Provided by Broxbourne Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Broxbourne Nursing Home for full pricing details and T&Cs.
Contact Broxbourne Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Kathleen Presswell(Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visitors welcome anytime
Parking
- Ample on-site parking.
Broxbourne Nursing Home Reviews (88)
Broxbourne Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 46 reviews in the last 2 years.
Over all time Broxbourne Nursing Home has 88 reviews.
My husband has been at home for three weeks now. It seems like a very well run home for three weeks now. It seems like a very well run home. All the staff are professional and friendly. All the residents seems to be happy and looked after in an individual way.
Thank you very much for taking the time to share your feedback about Broxbourne Nursing Home. We appreciate your kind words and are delighted to hear that your husband has had a positive experience during his three weeks with us. Thank you again for choosing Gold Care Homes, and we look forward to continuing to provide the highest level of care. Kind regards.
My dad is joining in activities, dancing and singing which we love. His personal experience has improved quite a bit.
Thank you for your kind words and the trust you've placed in Broxbourne Nursing Home. Your feedback means a lot to us, and we're delighted to hear that our team has had a positive impact on your dad's well-being. Rest assured, we are committed to maintaining the highest standards of care for all our residents. Kind regards.
Very impressed with the care provided by all the staff very friendly atmosphere. Managers are friendly and very helpful. Great attention to detail and a genuine interest in understanding the person's needs to enable personalised care. Great care home.
Thank you for sharing your positive feedback about Broxbourne nursing home. We appreciate your kind words. At Broxbourne nursing home, we strive to provide exceptional care service to all our residents. Kind Regards.
The admin staff are pretty amazing too and keep me regularly informed about what's happening.
Care for mum is respectful yet friendly and personable. Mum is so happy and settled, all her complicated dementia needs fulfilled with patience and understanding.
Thank you for changing Mum's life for the better!
Totally satisfied. Thank you. My relative seems happy to be back.
Facilities very good, room very comfortable.
Thank you for your positive feedback! We are pleased to hear how satisfied you are with the care provided by the Broxbourne Nursing Home team. Your feedback will be shared with the management and staff.
When my sister and I knew it was time for our Mum to go into a care home we looked at several homes. Gold Care stood out from the others. The duty manager showed us around, he was polite, friendly and helpful. We knew this home was for her. The staff are kind and caring, nothing is too much trouble, Mum always tells us how lovely they are. Our family visit often, staff always greet us with a smile, coffee and juice for the great-grandchildren is given without us having to ask. We would certainly recommend this home.
Thank you for sharing your positive experience with us, we appreciate your kind words. At Broxbourne Nursing Home we look forward to continuing to provide you and your mother with exceptional care. Best wishes.
I have found the whole place very nice and comfortable. The staff are all really pleasant and kind.
Hello, thank you so much for your review. we are glad you are comfortable, happy with our amazing staff and having a pleasant stay!
There is a wide range of activities for residents, which she is enjoying.
The food is very good with choices and options.
She has a lovely, clean room and bathroom.
The staff are excellent and always on hand to help her.
My sister and I are very pleased we chose Broxbourne Nursing Home.
Thank you for such a lovely review. Your feedback is important to us. We are glad to hear your Mother has adapted well. At Broxbourne Nursing Home, we strive to provide exceptional care service to all our residents. Kind regards.
My very old friend is so very happy here. This care home excels in welcoming visitors and friends. Well done! This is a model for other facilities.
Thank you so much for your kind review. At Broxbourne Care Home, our team members go above and beyond to ensure they provide exceptional care services to all our residents. Kind Regards.
Personnel were excellent at handling the passing of my mother.
Thank you so much for taking out the time to leave us a kind review despite the circumstances. We would like to express our deepest condolences for the loss of your mum. At Broxbourne Nursing Home we are committed to providing comfort and compassion to our residents. We are grateful for the trust you placed in our care team and appreciate your thoughtful review. Warmest regards.
Staff friendly and caring.
Thank you very much for your amazing review of Broxbourne Nursing Home. We strive to provide exceptional care service to all our residents. Kind Regards.
Extremely happy, relaxed ambience. Everyone is treated with dignity, patience, kindness and fun. All the nurses and carers are always very helpful and create a happy atmosphere. I know one member of staff more than others and find she goes 'above and beyond' the call of duty. The rooms, beds and clothes are immaculately cleaned every day. A new chef replaced the original and food has greatly improved.
Thank you very much for taking out the time to leave us a fantastic review. At Broxbourne Nursing Home, we strive to provide exceptional care service to all our residents. We shall ensure all the Broxbourne team sees your wonderful words of appreciation. Kind Regards.
Always a sunny welcome from all of them. Dad is always clean and well-turned out. While generally, Dad is not communicative, we always see staff with him, encouraging group activities or empanelling alone/quiet time. The food always looks wonderful. Tea is always offered when we visit. Clean and tidy always.
Thank you very much for taking out the time to leave us an amazing review of Broxbourne nursing home. We are so delighted to hear that you’re satisfied with the quality of care your father is receiving during his stay. At Broxbourne Nursing Home, we strive to provide exceptional care service to all...
This home is so friendly and welcoming to all people. I feel so happy that my grandad is in here. The staff are brilliant and can't do more for you. The food is amazing. This nursing home is like my extended family, and I'm so happy I've met everyone from this home.
Thank you for sharing your positive feedback about Broxbourne nursing home. We are delighted to hear that your grandfather has been well looked after and is happy. We appreciate your kind words. At Broxbourne nursing home, we strive to provide exceptional care service to all our residents. Kind Regards.
My father-in-law is at the home, and we are very happy with his care here. The atmosphere is nice, and his needs are met.
Thank you very much for taking out the time to leave us an amazing review of Broxbourne Nursing Home. At Broxbourne nursing home, we strive to provide exceptional care service to all our residents. Kind Regards.
Staff are amazing, and all go the extra mile.
Everyone here is so caring, and it is like one big happy family.
Love this home.
PS, the chef is amazing.
Thank you very much for taking out the time to leave us an amazing review of Broxbourne Nursing Home. We are so delighted to hear that you’re satisfied with the quality of care your father is receiving during his stay. At Broxbourne nursing home, we strive to provide exceptional care service to all...
Very good, staff very helpful. Room and building always clean, food very good and the staff always willing to help.
Thank You Eddy for your review. Kind Regards, all at Broxbourne.
My mother needs a lot of personal nursing care, and the staff are all very attentive and caring. The home is very clean and well-appointed. My brother and I are very pleased with the care our mother is receiving.
Regards, all the team at Broxbourne.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 23 July 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (18) & Events (0)
- 13 Jul 2026
On 18th May 2026, a special Golden Moment was celebrated at Broxbourne Nursing Home, highlighting the importance of friendship and the simple pleasures that continue to bring joy to our...
- 22 Jun 2026
Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...
- 18 Dec 2025
Our garden truly came alive as residents embraced the fresh air, enjoying the cool breeze and watching the soft trails of firework smoke drift across the sky. Many wrapped up...
There are no upcoming events for Broxbourne Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Broxbourne Nursing Home.
Meet the Team (3)

I have worked in the care industry for 17 years in the UK. I come from a long line of doctors and nurses in the family, and seeing my uncles and aunties help people in different ways when they need support and care has inspired me to do the same.
I started my carer in care by being a medical technologist in the Philippines and then a medical surgical nurse. I came to the UK to completed my supervised practice training with City University London and my student nursing placement was at a care home in Winchmore Hill , London Borough, then registered as an Adult Nurse.
I understand the emotional and physical needs of our elderly residents and treat them, their families and staff with kindness and dignity, and I have genuine concern for the elderlies wellbeing. It has always been my priority to create a compassionate , safe and vibrant home where every resident is treated with dignity and respect, staff empowered and supported and families feel confident and connected, ensuring quality of life, not just care.

Roja Iqbal, Deputy Manager at Broxbourne Nursing Home since 2022, brings extensive experience in various healthcare roles, starting as a Healthcare Assistant. Her journey reflects a commitment to building strong relationships with residents and continuous professional development. Roja is dedicated to enhancing her caregiving skills and staying informed on industry trends and regulations. Her background in nursing and dementia care equips her to meet residents' diverse needs, making her a trusted and valuable leader. Roja's dedication to learning and her passion for exceptional care inspire others in the healthcare profession.

Viorica "Vivi" Mirauta, Quality Improvement Officer at Gold Care Homes, has dedicated two decades to the care sector. Initially focused on working with children, her passion evolved towards supporting their families, leading her to rise through various roles. With over 12 years in the private care sector, Vivi has excelled as an Activity Coordinator, Duty Leader, and now as a Quality Improvement Officer. She is committed to enhancing care quality and mentoring teams. Known for her humble and approachable nature, Vivi finds joy in travel and admires the loyalty of dogs and the vibrant colours of parrots.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broxbourne Nursing Home to verify any information. View our terms and conditions. Broxbourne Nursing Home has an Enhanced Service -more info.