
Care for mum is respectful yet friendly and personable.S M(Daughter of Resident/Service User)

The food is very good with choices and options.K O(Daughter of Resident/Service User)

beautifully furnished lots of natural light and smiles everywhereS M(Daughter of Resident/Service User)

Care for mum is respectful yet friendly and personable.S M(Daughter of Resident/Service User)

The food is very good with choices and options.K O(Daughter of Resident/Service User)

beautifully furnished lots of natural light and smiles everywhereS M(Daughter of Resident/Service User)

Broxbourne is a brand new purpose-built, luxury residential nursing home situated in the heart of the Lea Valley. The home provides excellent quality of care, allowing each resident to benefit from unique, personalised care built around them, making their stay as enjoyable and fulfilling as possible.
Broxbourne Nursing Home specialises in providing care for those affected by Alzheimer's. The home offers 77 spacious en-suite rooms and large spacious lounge and dining...
Care Provided by Broxbourne Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Broxbourne Nursing Home for full pricing details and T&Cs.
Contact Broxbourne Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Kathleen Presswell(Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visitors welcome anytime
Parking
- Ample on-site parking.
Broxbourne Nursing Home Reviews (88)
Broxbourne Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 46 reviews in the last 2 years.
Over all time Broxbourne Nursing Home has 88 reviews.
Extremely good visitor experience.
Thank you for this positive feedback. We will let our team know you enjoyed your visit. Best wishes, Asvin.
Lovely home and surroundings to make staying very pleasant.
Thank you! We're happy you enjoy the home and surroundings.
Mum appears to already have settled well. Lovely bedroom and lots of nice lounges.
Food menu seems excellent too.
Very happy Mum is here.
Thank you for sharing your experience of our home. We are really pleased Mum has settled in well and that you are also happy that she is in our care. Best wishes, Roja.
On her return home, she was cared for by a company that came 4 times a day with two carers each time as my aunt was not able to move out of bed.
I then contacted a company who have lists of care homes and after visiting a few local ones l chose Broxbourne Nursing Home. It was clearly the nicest, friendliest, and reassuring. It is a huge decision and after just one weekend we know we've made the right decision. Nothing is too much trouble and when on the day of admission we arrived with furniture a small table, a mirror and pictures! It met with a helping hand from the staff! My aunt is very happy and impressed with her care. Thank you to the staff for welcoming my aunt and making the transition so easy. I would highly recommend this retirement nursing home look no further!
Thank you so much for sharing your experience of our home. We are thrilled that your aunt is settling in well and that she is pleased with the support we are providing. Do let us know if there is anything else we can do to support either of you. Best wishes.
This is my husband's second stay at Broxbourne Nursing Home so that I can have a break. For me, the most important fact is that everyone here is lovely, it's as if they have all been hand-picked. Through all the management team, front office team, medical team and carers - they are all lovely. You are always greeted with a smile, everyone has time to talk to you, everyone is helpful and caring. The home itself is beautifully designed, light, airy, spacious and so prettily decorated, such attention is paid to detail. I have witnessed such patience, such kindness and caring to residents in my visits - I feel my husband is safe here, which is so important. And finally, each resident's room is also light, airy, spacious and well-equipped. We have already booked my husband's next visit. I would heartily recommend Broxbourne Nursing Home. I hope they keep the respite beds so that we can book for him again next year.
Thank you for your heartfelt review! We're so glad your husband feels safe and comfortable with us. We look forward to welcoming him back next year.
Very kind and friendly staff.
Thank you for your kind words! We're glad our staff made you feel welcome.
My mum came to you as I had a respite. My mum had an amazing time and I did. We all visited Mum, all so impressed with everyone. We all would love to stay there.
Thank you for your review. We're happy to hear that both you and your mum had an amazing time during your respite. We'd be delighted to welcome you all back anytime!
Quite satisfied with the attention given to his needs and care. We notice a big difference in his strength now that his dietary needs are being met.
Thank you so much for your glowing review! Kind regards.
Staff are uniformly all friendly, helpful and caring. When staff walk past you, they all smile and greet you. Sadly, my mum wasn't well enough to enjoy the facilities but when my teenage daughter came in to visit, she walked around and said, "Wow, this is fancy!" I would definitely recommend this nursing home.
Thank you so much for your glowing review! We're delighted to hear that you found our staff uniformly friendly, helpful and caring.
I would like to thank you for a fabulous evening last night, mum and I enjoyed it so much, starting off with getting Mum ready she was so excited and talkative, she gave me a woowoo when she saw me.
It was like a proper restaurant, the tables were laid beautifully, the food was delicious, the waiting staff so thoughtful and helpful, and the music an extra touch. I really appreciate how much effort went into this. Well done.
I am enjoying making these magic memories with my mum, thank you all so much.
From a very happy daughter
Thank you very much for your heartwarming feedback! We are thrilled to hear that you and your mum had such a wonderful evening at Broxbourne Nursing Home.
I also like the choice of menu. I would definitely recommend this home to anyone.
Thank you for your wonderful feedback! We're glad to hear you found our home beautiful and our staff helpful, polite and professional.
The home is very nice and clean. Staff very friendly. The whole home is managed well. Saw activities throughout the visit. Very welcoming staff. The pictures of activities are shown in the home. The colour palette of the home is great. Overall good place.
Thank you for your positive feedback. It's wonderful to know you appreciated the friendliness of our staff, the activities, and the welcoming atmosphere.
A lot of effort and time is taken to get to know the resident, making it a smooth transition to a new home and happiness.
Thank you for your kind review. Our team takes great pride in getting to know each resident to ensure a smooth and happy transition to their new home.
Professional, caring and attentive staff who are always on hand to assist. I feel my mum has settled in well and her care team are wonderful. All staff are approachable with all my queries and provide all that Mum needs. I'm rest assured she is in very good hands here. The building is very inviting and comfortable as is Mum's room. Very impressed with all aspects.
Thank you for taking the time to share your experience of our wonderful home.
We looked high and low for a nursing home that would be both a beautiful environment to live in and which could meet Mum’s palliative care needs. Broxbourne is it. From the moment we first called everyone was so helpful, friendly and professional. The home has worked incredibly hard to make Mum comfortable and happy in these complex circumstances. The room and surrounding areas are beautiful. The food is great. The care is excellent. The communication has been superb. So many agencies have been involved and Broxbourne has worked so hard to coordinate all this. They’ve met Mum’s every request, and ours. It means the absolute world to know she is happy, looked after and respected.
Thank you for your heartwarming feedback! We're honoured to provide excellent care and support to your Mum, as well as to all our residents at Broxbourne Nursing Home.
My father moved into the nursing home three days ago. A very lovely home which is clean and bright. All staff are friendly and willing. You can visit any time of day so it is accessible any time so falls in with your work pattern. The facilities are great. There's a very warm welcome when you visit for the first time. There's always someone available to answer queries and questions.
Thank you for your feedback! We're delighted to hear about your positive experience with us.
The management is amazing and very proactive, caring and kind, as are the rest of the staff and carers. We are impressed with the facilities and cleanliness and Dad appears content.
Delighted you appreciate our proactive and caring management and staff. Our commitment to cleanliness and quality facilities aims to ensure all our resident's contentment.
All the staff were amazing. The care of my mother was kind and respectful at all times. The home was always clean and hospitable. The onsite facilities were great and my mother always enjoyed the "hairdressing days". The daily activities were always fun and well-prepared. I would like to say a massive "thank you to the manager and her incredible team".
Thank you so much for taking the time to review our home and for the wonderful comments for the team here. I will be sure to pass these on. Warmest regards
My husband has Parkinson's and dementia which isn't easy to deal with.
My husband seems happy in his new home which is all that matters.
My mother has been a resident for approximately four months having initially arrived for two weeks of respite. From day one, the support and care she received has been outstanding. The activities arranged by the home ensure that there is always something planned, should the residents wish to join in. Overall, I am extremely happy with the care my mother is receiving. The staff engagement and support is excellent!
Thank you for taking the time to share your feedback with us. We appreciate your kind words about Broxbourne Nursing Home. It's our mission to provide exceptional care and support to all our residents. Kind regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 23 July 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (18) & Events (0)
- 13 Jul 2026
On 18th May 2026, a special Golden Moment was celebrated at Broxbourne Nursing Home, highlighting the importance of friendship and the simple pleasures that continue to bring joy to our...
- 22 Jun 2026
Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...
- 18 Dec 2025
Our garden truly came alive as residents embraced the fresh air, enjoying the cool breeze and watching the soft trails of firework smoke drift across the sky. Many wrapped up...
There are no upcoming events for Broxbourne Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Broxbourne Nursing Home.
Meet the Team (3)

I have worked in the care industry for 17 years in the UK. I come from a long line of doctors and nurses in the family, and seeing my uncles and aunties help people in different ways when they need support and care has inspired me to do the same.
I started my carer in care by being a medical technologist in the Philippines and then a medical surgical nurse. I came to the UK to completed my supervised practice training with City University London and my student nursing placement was at a care home in Winchmore Hill , London Borough, then registered as an Adult Nurse.
I understand the emotional and physical needs of our elderly residents and treat them, their families and staff with kindness and dignity, and I have genuine concern for the elderlies wellbeing. It has always been my priority to create a compassionate , safe and vibrant home where every resident is treated with dignity and respect, staff empowered and supported and families feel confident and connected, ensuring quality of life, not just care.

Roja Iqbal, Deputy Manager at Broxbourne Nursing Home since 2022, brings extensive experience in various healthcare roles, starting as a Healthcare Assistant. Her journey reflects a commitment to building strong relationships with residents and continuous professional development. Roja is dedicated to enhancing her caregiving skills and staying informed on industry trends and regulations. Her background in nursing and dementia care equips her to meet residents' diverse needs, making her a trusted and valuable leader. Roja's dedication to learning and her passion for exceptional care inspire others in the healthcare profession.

Viorica "Vivi" Mirauta, Quality Improvement Officer at Gold Care Homes, has dedicated two decades to the care sector. Initially focused on working with children, her passion evolved towards supporting their families, leading her to rise through various roles. With over 12 years in the private care sector, Vivi has excelled as an Activity Coordinator, Duty Leader, and now as a Quality Improvement Officer. She is committed to enhancing care quality and mentoring teams. Known for her humble and approachable nature, Vivi finds joy in travel and admires the loyalty of dogs and the vibrant colours of parrots.
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