
Care for mum is respectful yet friendly and personable.S M(Daughter of Resident/Service User)

The food is very good with choices and options.K O(Daughter of Resident/Service User)

beautifully furnished lots of natural light and smiles everywhereS M(Daughter of Resident/Service User)

Care for mum is respectful yet friendly and personable.S M(Daughter of Resident/Service User)

The food is very good with choices and options.K O(Daughter of Resident/Service User)

beautifully furnished lots of natural light and smiles everywhereS M(Daughter of Resident/Service User)

Broxbourne is a brand new purpose-built, luxury residential nursing home situated in the heart of the Lea Valley. The home provides excellent quality of care, allowing each resident to benefit from unique, personalised care built around them, making their stay as enjoyable and fulfilling as possible.
Broxbourne Nursing Home specialises in providing care for those affected by Alzheimer's. The home offers 77 spacious en-suite rooms and large spacious lounge and dining...
Care Provided by Broxbourne Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please note, our fees are subject to an assessment of an individual's needs and dependencies and are exclusive of FNC if granted. We will discuss funding and fees with you in greater detail during the course of your enquiry so that you are fully informed.
The price(s) shown are provided by the care home. Contact Broxbourne Nursing Home for full pricing details and T&Cs.
Contact Broxbourne Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Gold Care Homes
- Private Owned
Person in charge
- Kathleen Presswell(Home Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 120
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
- Number of floors: 2
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visitors welcome anytime
Parking
- Ample on-site parking.
Broxbourne Nursing Home Reviews (88)
Broxbourne Nursing Home has a Review Score of 9.7 (9.740) out of 10, based on 46 reviews in the last 2 years.
Over all time Broxbourne Nursing Home has 88 reviews.
Awesome Environment
Peaceful surrounding
Brilliant care.
Your kind words mean a lot to our whole team. Best regards,
Thank you to the home.. I am very happy.
Your 5-star review means so much to our team, thank you!
The care my nan has been receiving at this home has been outstanding. The staff are so efficient and very helpful, nothing is too much. It's clean and tidy, the room my nan is in is very spacious with nice furniture. The past couple of days I have visited I have seen events laid on for patients, a bbq with a live singer a birthday party. This home feels like a home from home, not just a care home.
Thank you for such a lovely review, i'm so pleased to read your feedback. Kathleen
My mum was only there for 4 days before she passed away, I said I continue my review, we got into her room room 2 and was astonished how beautiful and clean it was, my mum so peaceful in the room, the chef brought us tea and coffee in and said if we need anything just ask, (how kind) the health care assistance are exceptional and couldn't do any more for my mum, they made her so comfortable, as for the lovely 2 nurses in particular were so kind and checked my mum all the time, they put my mind at peace, on my mums last night 6 of us wanted to be with her we just couldn't let go, the nurse said it was not a problem and arranged pillows and sheets for us all, I must not forget the staff and managers at the front desk so helpful, also the maintenance man was unbelievable he sorted out my mum a wheelchair and chatted to my husband's, he also see my daughter upset and got her tissues and water, the place is unbelievably the staff exceptional, pls go and visit
Thank you for sharing your experience of our home and the care we provide at such a difficult time for you and your family. It was our privilege to support your mum, albeit for too brief a time and we wish you all peace and strength.
I visited the home and I was very impressed with how friendly the staff were, the cleanliness of the home. The food also smelt very lovely. The staff were responsive to the clients and always available. It was really lovely to see.
Thank you for sharing your experience of our home. Best wishes, Kathleen
I stayed for 2 weeks following a hip replacement operation. The staff were welcoming, considerate and professional. I was very well taken care of, given help and assistance whenever necessary and made to feel at home. The home itself is well organised and designed with plenty of natural light and in a peaceful location.
Thank you for leaving us a review of your time here at Broxbourne. It was our pleasure to care for you, and I am delighted to hear you felt at home.Best wishes
The food is lovely and the chef and his team work hard to provide good quality food.
My mum enjoys all the decorations and the home is done lovely for every occasion.
Thank you for your lovely words; they mean so much to our team. It's truly our pleasure to care for your mum. With warmest wishes, Kathleen
This is Nan's third visit and she seems to be quite happy. The staff all say hello when they pass by. The home is clean but getting a bit tired in the open arears. The residents are given plenty of activities to do and there are plenty games to play. I haven't had experience of other homes but there is always a happy atmosphere when I'm here.
Thank you for taking the time to share your experience at Broxbourne Nursing Home, it's greatly appreciated. Warm regards, Kathleen
Very clean and hygienic. The vibe you get when you walk in is very vibrant. The care for my father was very professional and all care staff are reassuring and always ask/tell what they are doing to assure it's correct. Very good. Thank you.
Thank you for your review. We will pass on your kind words to all our staff, Kathleen.
After a uncomfortable stay in hospital, mum came to live at Broxbourne Nursing Home. In her 3 weeks of being a resident we could see a significant change in our mums demeanor and how happy she now was. Every member of staff at the nursing home are kind, caring and attentive to all of the residents. They all welcomed mum and put her at ease as soon as she arrived. Thank you all for your kindness and for making mums last few weeks happy.
Thank you for your review. We are pleased we could support your family and will pass on your kind words to all our staff, Kathleen.
My father wasn't there for very long as sadly passed away late November but the time he did spend here he was happy.
The staff were truly amazing with him and all the other residents that I saw them dealing with.
The staff made my father's last few months very comfortable and the respect they showed him was lovely to see. I would highly recommend this nursing home.
Thank you, once again, to all the fantastic and caring staff.
Thank you for your review. We are pleased we could support your father and family at this difficult time and we will pass on your kind words to all our staff. Thank you, Kathleen.
The staff are very caring and always update us on my dad's care. They're very respectful and friendly towards our dad and the family.
Thank you for taking the time to share your experience of our home. Warm regards, Kathleen
Staff take excellent care of my mother, and are always friendly.
Thank you for leaving a five-star rating! It is our pleasure to care for your mother. Warm regards, Roja.
Excellent everywhere, so happy to visit. So happy my mum asked for brochure. Lovely home.
We're delighted you're pleased with the service we provide and thank you for leaving us a review!
My husband has complex needs and the staff are really helpful and engaging. They encourage my husband to participate in activities which is very nice to see. The staff are always polite and caring towards my husband.
Thank you for taking the time to share your experience of our home. We do our best to ensure the events and activities on offer are inclusive and available to everyone, no matter their needs or abilities. Thanks again, Roja.
Excellent home.
Thank you for this positive feedback!
Really lovely home.
Thank you for this positive feedback! We are pleased you are happy with our home. Best Wishes, Asvin.
My mother-in-law has been here for more than a week now. So far, the staff have been very helpful and friendly. The place is very nicely furnished and fresh.
Thank you for these kind words about our staff and facilities. We appreciate your support. Best wishes.
The home is so clean and the rooms are so modern and the staff are so friendly. The food that was served looked perfect. I can go away and let the family know our relative is getting wonderful care when he needs it. I'm very happy with all the facilities.
We are so pleased to know you are happy with our home facilities and the care provided to your relative. Thank you for these wonderful words. Warm wishes.
My nephew was only at Broxbourne Nursing Home for palliative care for approximately 10 days before he was re-admitted to hospital. However, in that time, he was given everything possible to make him comfortable in calm, friendly surroundings. All the staff were utterly professional and we are so grateful that he was in the care of the team at Broxbourne Nursing Home in his twilight hours. And, more importantly he was too!
Thank you for these kind words about our team here at Broxbourne. They will be so pleased to hear that your nephew felt comfortable and calm while in our care. Warmest wishes, Asvin.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
3 Bed Vacancies
Posted: 23 July 2026We would love to show you how we can help you or a loved one, so for more information or if you would like to arrange a visit, speak to our friendly team today.
News (18) & Events (0)
- 13 Jul 2026
On 18th May 2026, a special Golden Moment was celebrated at Broxbourne Nursing Home, highlighting the importance of friendship and the simple pleasures that continue to bring joy to our...
- 22 Jun 2026
Gold Care Homes is delighted to announce a new partnership with Dementia Friendly Barbers, bringing specialist barbering experiences to residents to our care homes. The collaboration reflects our ongoing commitment...
- 18 Dec 2025
Our garden truly came alive as residents embraced the fresh air, enjoying the cool breeze and watching the soft trails of firework smoke drift across the sky. Many wrapped up...
There are no upcoming events for Broxbourne Nursing Home.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Gold Care Homes
- 28 Feb 2020Recipient: Gold Care Homes
- 03 Dec 2019Recipient: Gold Care Homes
Accreditations
There are no accreditations posted yet for Broxbourne Nursing Home.
Meet the Team (3)

I have worked in the care industry for 17 years in the UK. I come from a long line of doctors and nurses in the family, and seeing my uncles and aunties help people in different ways when they need support and care has inspired me to do the same.
I started my carer in care by being a medical technologist in the Philippines and then a medical surgical nurse. I came to the UK to completed my supervised practice training with City University London and my student nursing placement was at a care home in Winchmore Hill , London Borough, then registered as an Adult Nurse.
I understand the emotional and physical needs of our elderly residents and treat them, their families and staff with kindness and dignity, and I have genuine concern for the elderlies wellbeing. It has always been my priority to create a compassionate , safe and vibrant home where every resident is treated with dignity and respect, staff empowered and supported and families feel confident and connected, ensuring quality of life, not just care.

Roja Iqbal, Deputy Manager at Broxbourne Nursing Home since 2022, brings extensive experience in various healthcare roles, starting as a Healthcare Assistant. Her journey reflects a commitment to building strong relationships with residents and continuous professional development. Roja is dedicated to enhancing her caregiving skills and staying informed on industry trends and regulations. Her background in nursing and dementia care equips her to meet residents' diverse needs, making her a trusted and valuable leader. Roja's dedication to learning and her passion for exceptional care inspire others in the healthcare profession.

Viorica "Vivi" Mirauta, Quality Improvement Officer at Gold Care Homes, has dedicated two decades to the care sector. Initially focused on working with children, her passion evolved towards supporting their families, leading her to rise through various roles. With over 12 years in the private care sector, Vivi has excelled as an Activity Coordinator, Duty Leader, and now as a Quality Improvement Officer. She is committed to enhancing care quality and mentoring teams. Known for her humble and approachable nature, Vivi finds joy in travel and admires the loyalty of dogs and the vibrant colours of parrots.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Broxbourne Nursing Home to verify any information. View our terms and conditions. Broxbourne Nursing Home has an Enhanced Service -more info.