Eden Manor Care Home

On arrival the staff very welcoming. The room very pleasant. Most of the care staff were excellent however the younger members may require more training. Also, first morning my mother didn't receive a cup of tea until she was told that she must request this as they wouldn't know if they were not told. However, after that, this was not a problem and got it on the requested time. The mattress was very uncomfortable. Entertainment excellent although nothing at the weekends. Also very short staffed at weekends. Need more options with food.

I visit my sister who has Alzheimer's about twice a week, she is always clean and well-dressed and I like how she is included in activities. I am happy with her care at Eden Manor. The staff are pleasant and helpful.

My mum had a 3 week respite stay at Eden Manor which I had chosen for her due to its smart and attractively furnished environment and the good reviews I had read. It did not disappoint. My mum can be very hard to please but she reported that she loved her room and its outlook onto the patio, the staff were very friendly and helpful (she said they attended to her every need), she enjoyed the meals and she loved joining in the activities that were laid on by the activity co-ordinator. These included singing sessions, quizzes, a bonfire night celebration with fireworks and putting up the Christmas decorations. She also visited the hair salon and had a trip out with me with her freshly coiffed hairdo. The placement was great value on a 3 weeks for the price of two offer. I would highly recommend Eden Manor to anybody looking for safe, friendly and professional care for themselves or a family member.

Had to move my auntie in May 2024 due to her progressive dementia, her previous home was unable to meet her needs. After looking around different homes we moved her to Eden Manor. The management were wonderful and ensured that the move was as stress-free as possible. She soon settled in and her ongoing care has been excellent. She is much happier always looks clean and tidy and is included in any appropriate activities. She is treated with dignity and staff members take time to engage with her. It is always a pleasure to visit as everyone is friendly and someone is always available to answer any questions that I may have.

In summary, a couple of weeks ago I asked my mother how she was feeling about the home - she smiled and told me she was very happy. Just one thing she said, I would like more vegetables!

Visiting this care home regularly and at different times of the day I have never found it lacking in the care and services provided. From the moment you enter the building, the reception staff are always friendly and welcoming and the cleanliness of the building is first class. I cannot rate this home too highly. Excellent.

Very secure, very welcoming, very clean and well kept. All the staff that I have met have been very nice and Mum has confirmed that everyone is very nice and happy to help her with anything she needs or wants, all she has to do is ask. The other residents I have spoken to have also said how they enjoy staying there.

Lovely visit to Eden Manor today. We were met with smiles and a warm welcome. The home appeared well-staffed and they were able to defuse tricky situations with Dementia residents with caring approaches. The activities manager lights up the main hub of the home. He organised refreshments and entertainment for all participants in an engaging and supportive manner. He always makes visits much easier to cope with because of how Dementia has affected my mother. I am extremely grateful and thankful when I arrive and he is working.

Eden Manor Care Home presents a warm welcome. Visitors and residents are treated with respect and dignity by the staff who are always ready to answer questions and offer support and they are invariably pleasant. Residents rooms are comfortable, practical and safe. Everywhere is spotlessly clean and residents are tidily presented. A great deal of thought goes into the activities arranged and the food appears varied and nutritious. The outside garden space provides a safe and relaxing area for waling and sitting.

Excellent home, mum was only there for three weeks as she had another stroke but Eden Manor was excellent. Across the board could not fault anything. Like a 5 star Hotel. All staff from maintenance man to management were very professional.

The staff appear to be totally committed to their work and their residents. High-quality entertainment is provided daily and there is always something going on. 10 out of 10.

The activities available to the residents keep them entertained and everyone always seems so happy.

I want to thank you all so much for looking after our mum for the last six months of her life in such a caring and compassionate way.

I visited a number of prospective care homes for my mother, and Eden Manor was streets ahead of the rest. The welcome and atmosphere are always lovely, and the facilities are excellent; it's more like a hotel than a care home. All the staff are always friendly and attentive, and nothing is ever too much trouble. I can't recommend it enough.

I want to know when I can move in.

Lovely care home excellent facilities and very caring staff. It is a great comfort knowing that mum is being cared for so well. She is settled and happy which gives great peace of mind.

When we first viewed Eden Manor there was no question that this was the perfect place for our Mum. Mum is so well cared for and treated with the utmost respect. The amazing staff throughout Eden Manor have really helped with this difficult transition period. Eden Manor provides a beautiful, safe environment with incredible attention to detail, restaurant-standard dining as well as exceptional facilities and entertainment. Nothing is too much trouble and there is always someone available to talk to for both residents and their families at any time of the day. Thank you to everyone at Eden Manor.

I waited for this wonderful place to open and moved my mum who has dementia from where she was before. It looks like a boutique hotel with beautiful furnishings, rooms and communal spaces and is light and airy with great outdoor space. Much more importantly the staffing levels appear good and the staff are uniformly caring and kind, they not only look after Mum wonderfully but also take care of her clothes which were not my previous experience. There is usually something going on to stimulate residents, often joined in by carers too, and Tony who organises the entertainment is excellent. Although I was concerned about the change in ownership and then leadership change when the manager was promoted internally, the new manager (previous deputy) is also excellent. It is not cheap but is well worth it to see Mum cared for so well, this is what my dad would have wanted for her. I sincerely hope that Eden Manor will manage to maintain its thoroughly excellent standards long term.

Our family love Eden Manor and could not believe our luck when we found it. From the minute we saw it, we knew it was the right place; beautiful interiors and the care is also five star. The staff are so kind, we could not wish for better. Thank you Eden Manor.

The wonderful staff and beautiful accommodation of Eden Manor made a difficult period for our family much easier. The decision to move a family member into a care setting is never easy, but we are confident she is now safe in their care and supervision. The setting is by far the best in the area and facilities are incredible. There aren't even many hotels that can boast the level of comfort, beautiful decor and space provided at Eden Manor, we'd all like to book our own rooms! It all adds up to an incredibly dignified lifestyle for the residents, who enjoy wonderful entertainment, stimulating activities and a welcoming community with dedicated staff.