Eden Manor Care Home

Langrigg Road, Carlisle CA2 6DT
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9.7 42 Reviews
  • Eden Manor Care Home, Carlisle
Located in Carlisle, Cumbria, Eden Manor is a bespoke, purpose-built care home offering residential, dementia, respite and end of life care. Their residential care is for individuals who may need some extra assistance with all aspects of daily life. Residential care includes 24 hour access to high quality care.

The home offers high quality care in a luxury environment. With vast experience in the care sector, the team understand how to best meet your needs. They strive to offer the highest quality of care, whether on a long or short term basis, and are with you every step of the way, helping you to make the transition with comfort and ease. Their person-centred approach makes Eden Manor a great choice for anybody looking for care in a comfortable and welcoming residential environment.

All of the team are handpicked for their individual skills, knowledge and attributes - click on the 'Meet the Team' button for more information.
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Care Provided by Eden Manor Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1475
  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1600

All fees are subject to assessment. We do accept a LA rate with a top up.

These prices are only a guideline, please contact Eden Manor Care Home to find out the exact price for your requirements.

Contact Eden Manor Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Eden Manor Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Hannah Riley (General Manager)

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • Eden Manor welcome visitors to the home, please get in touch to arrange a time to be shown the home's facilities or to visit a loved one.

Parking

  • Designated car park located at the main entrance of the care home, this can be used for all visitors.

Eden Manor Care Home Reviews (42)

9.7

Eden Manor Care Home has a Review Score of 9.7 (9.690) out of 10, based on 25 reviews in the last 2 years.
Over all time Eden Manor Care Home has 42 reviews.

Overall Experience
  • 39
  • 2
  • 0
  • 0
  • 1
Date Published
  • 42
  • 8
  • 16
  • 25
  • 17
Reviewer Connection to Eden Manor Care Home
  • 19
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 42, showing 41-42
Review from Kirstie R (Granddaughter of Resident) published on 8 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This month we had to make the difficult decision to place my grandmother in to a care home for respite care. We decided that Eden Manor Care Home would be best suited to her - how glad we are with our choice! All staff are exceptionally caring and helpful. Their priority is making sure the residents
are at ease and looked after to a very high standard. The food is excellent, and the regular entertainment puts a smile on everyone's face. Furthermore, visitors are encouraged to join in and get to know all staff and residents. Thank you, team Eden Manor!
Reply from Donna Laird, Registered Manager at Eden Manor Care HomeHi Kirstie, thank you for your kind review. We are happy that we are providing excellent service for your grandmother and appreciate your feedback to continue to improve on our service moving forward.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R L (Friend of Resident) published on 26 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my visit, all staff were lovely, with big smiles, and they always kept those they look after happy and had everything they want/need.
Really enjoyed a sing-a-long when the keyboard was played for us.
Reply from Hannah Riley, Deputy Manager at Eden Manor Care HomeThank you for completing a review; we are grateful that you believe we are providing an excellent service and appreciate the feedback to continue to develop as a team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Eden Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.690 for Eden Manor Care Home is calculated as follows: ( (239 Excellents x 5) + (39 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 297 Ratings = 4.69
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Eden Manor Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Hannah

Hannah Riley

Job Title: General Manager Joined: 2021

Hannah is the General Manager here at Eden Manor Care Home, Hannah has worked in Social Care for over 13 years starting off as a Care Assistant and was previously the Assistant Manager here at Eden Manor.
Hannah is passionate within her role, always striving for excellence and creating a homely and safe environment, Hannah always has the resident's best interest at heart and aims to provide high-quality care and make a difference in the lives of all the residents she support.

Bethany

Bethany Atkinson

Job Title: Assistant Manager Joined: 2021

Beth is the Assistant Manager here at Eden Manor Care Home, Beth has worked at Eden Manor for 3 years initially as a Suite Manager and was then promoted to the Assistant Manager in November 2023.
Beth has an extremely kind and caring approach to the service she delivers always ensuring the well-being and health of the residents. Beth is a mentor to the team and has a very hands-on approach to her leadership.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Eden Manor Care Home to verify any information. View our terms and conditions. Eden Manor Care Home has an Enhanced Service - more info.