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Lakeview Grange

93 - 94 Whyke Road, Chichester, West Sussex PO19 8JF
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We can't thank the team at Lakeview Grange enough for everything. They are all amazing.Sally A(Daughter of Resident/Service User)
Lakeview Grange, Chichester
The staff and facilities are truly fantastic. Thank you.Annette T(Daughter of Resident/Service User)
Lakeview Grange, Chichester
Lakeview Grange, Chichester

Lakeview Grange Care Home in Chichester, is a luxury care home offering exceptional residential, dementia and respite care in elegant surroundings. As part of Cinnamon Care Collection, recognised by carehome.co.uk as a Top 20 Care Home Group since 2018, Lakeview Grange combines outstanding design with compassionate, person-centred care.

The home offers beautifully appointed en-suite bedrooms plus 1-bedroom care suites ideal for couples. A dedicated dementia community offers specialist support within a...  

Care Provided by Lakeview Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,750From £1,950
Residential Dementia CareFrom £1,750From £1,946

Please call for up to date availability and for any seasonal promotions that may be available. Please note that fees are subject to availability and assessments.

Contact Lakeview Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Shaun Matthews (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (47)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Visitors welcome every day.

Parking

  • Parking spaces available at the front of Lakeview Grange.

Lakeview Grange Reviews (88)

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9.9

Lakeview Grange has a Review Score of 9.9 (9.932) out of 10, based on 67 reviews in the last 2 years. Over all time Lakeview Grange has 88 reviews.

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Review from W N (Resident / Service User) published on 5 June 2023 Submitted via Postal Card
Overall Experience
The last thing on my mind was to leave my home that I had lived in for over 40 years to enter a care home. I have now been in Lakeview Grange for five weeks. I now consider myself a very lucky lady to have found such a complete home to spend my retirement.

God Bless the management and all staff at Lakeview Grange who have given me back peace of mind.

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Review from V D (Respite Resident) published on 13 May 2023 Submitted via Postal Card
Overall Experience

I stayed at Lakeview Grange to recoup after a replacement knee operation and was given contained care and support by wonderful staff who were always on hand when needing extra help day or night. The home is newly open, and it's light and airy with lovely, comfortable rooms with plenty of space to move around. I would encourage anyone thinking of looking for a home to come here and have a look; you will be very impressed. The staff make the home special.

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Review from Fiona B (Daughter of Resident) published on 10 May 2023 Submitted via Postal Card
Overall Experience

My mum fell in love with Lakeview Grange on her first visit. She feels very well looked after and enjoys the community in the home. We are very happy with her care. The staff seem to go beyond the normal standards to keep everyone happy.

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Review from Caroline L (Daughter of Resident) published on 27 April 2023 Submitted via Website
Overall Experience
My dad aged 76 years, moved into Lakeview Grange in March 2023. I had been most anxious about finding the right home for him to settle in, but everyone at Lakeview has truly made a difficult time, so much easier to adjust to. I have been very impressed with all the staff, who are friendly and caring and have worked very hard at ensuring that my dad has had a tailored service to meet his needs, which I am extremely thankful for. Well done to the chef also, for the amazing food. Absolutely delicious. The manager is a star and is so approachable. Your kindness has been much appreciated.

I would absolutely recommend Lakeview Grange to anyone currently needing/looking for a care home - either for respite or long-term care. The home has such a positive energy and has something special.

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Review from T N (Son of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

My parents moved in March. The home is very well furnished and very comfortable. The catering is excellent as is the availability of beverages etc. The staff are lovely, they look after the facilities and residents very well. My parents have settled in well and are very comfortable.

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Review from Kim P (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience
This care home is the best I have ever encountered and I have visited many. I wanted to place my elderly parents 95 and 89 years of age in respite care whilst my husband and I took a 2 week cruise. The moment I walked in the door and was met by the general manager I immediately knew it was the place for my parents. I was met with such a warm professional welcome. My parents stayed for 2 weeks in March 2023. The care staff were fantastic. Kind and caring. Nothing too much trouble. The food was excellent. My husband and I were invited to lunch on the day we collected my parents. Truly delicious and well presented food.

My parents thoroughly enjoyed the whole experience and I can honestly say I would have no hesitation in recommending Lakeview Grange Care Home to anyone. It has the best environment, care, staff, and activities. A big thank you for looking after my dear parents so well. We will see you all again in the future. A five star experience. Excellent.

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Review from Barbara A (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

My mother received a tremendous welcome when she started her respite stay at Lakeview Grange just over two weeks ago with flowers from the team and special memories from home, such as family photographs, already in her room. With her mobility and general health having deteriorated since her first visit, the general manager and staff have all shown their determination to help her to recover physically and rediscover her spark. They have encouraged her to walk as much as she is able, join in all activities and always have time for a chat and a laugh. She has already made terrific progress and I cannot thank everyone enough for the care and attention they have given mum and every member of the family who has visited. Mum appears happy, comfortable, motivated and healthy in her new surroundings and her only concern seems to be how long she is allowed to stay. I was delighted to inform the general manager that she would like to become a permanent resident. Thanks to a truly dedicated team.

Reply from Jackie Cridlin, Home Admission Advisor at Lakeview Grange

Hello Barbara, we cannot thank you enough for your positive review of Lakeview Grange. We have a whole team approach to our residents and aim to continue with our enthusiasm, dignity and respect for everyone. Best regards, Jackie.

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Review from Phillip S (Relative of Resident) published on 20 March 2023 Submitted via Website
Overall Experience

My relative moved to Lakeview Grange this week, this could have been a very difficult time for them but the welcome received made them feel so much more relaxed and happy. Whilst of course it is still early days I have been very impressed by the management and staff at the home and any request has been dealt with promptly and with understanding.

As a family we are looking forward to seeing how the activities engage with my relative and whilst I have not witnessed yet, from the initial interaction from the Activities Coordinator who actually wrote to my relative before she moved in introducing herself, this too, bodes well.

Food and hospitality so far have been excellent. Well done to General Manager and his team!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

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Meet the Team (5)

Shaun Matthews
Shaun MatthewsJob Title:General ManagerJoined: 2020

I have worked in the care industry for 20 years and have held a range of positions from Carer to Registered Manager. I have always worked in elderly care, including Dementia and Palliative care. I have held the position of Home Manager for the last eight years.

I love the satisfaction of making a positive difference, however great or small, in the life of someone less able than I, whatever stage of life they have reached. Outside of work, I have a fiancé and three children that keep me busy. I also enjoy cooking, gardening and reading.

Josh Presdee
Josh PresdeeJob Title:Deputy ManagerJoined: 2025

I ensure Lakeview Grange remains compliant with rules and regulations whilst ensuring that the residents’ experience remains a positive and happy one, ensuring that residents have access to daily activities and are able to pursue their day freely and with choice.

I have worked in care for 5 and a half years. I spent a year and a half as a Bank Care Assistant and then a Care Assistant before moving up to becoming a Senior Care Assistant for a year. Following this I was a Head Of Care for 3 years before I then made my move to Lakeview Grange to become one of two Deputy Managers.

I am an individual who stumbled into care following graduating from the University of West of England with a degree in Business Management with Economics, and have now worked in care since. I am passionate about ensuring that everyone receives the best possible care they can have, whilst also remaining happy and safe. In my spare time, I enjoy watching multiple sports as well as socialising with my friends and family.

Jackie Cridlin
Jackie CridlinJob Title:Home Admissions Advisor

In my role, I work with families and friends who are looking for a care home for their loved one. From the moment they make their enquiry for care to when they move their loved one into Lakeview Grange, I ensure their journey goes as smoothly as possible by supporting them every step of the way for a smooth transition.

I started my career in care as a retirement housing manager in Central London, and for the last 20 years, I have supported Home Admission Advisors with training in care homes across the country. In the last 3 years, I have stepped down from a regional role and decided to focus on just one care Home, hence my role at Lakeview Grange. I treat every family with dignity and respect and will go above and beyond to ensure family members receive the support they need in helping them to make the right decisions for, what can be a very emotional experience.

Born in South London and now living in Chichester with my partner. Between us, we have four children who have all flown the nest.

My family mean the world to me, and I try to meet with them as much as possible. Being happy with a positive attitude is my attitude to life.

Mary Oliver
Mary OliverJob Title:Activities Co-ordinatorJoined: 2023

My role involves creating a varied and exciting Activity Plan reflecting residents’ individual hobbies and shared interests, with daily physical activities (including ‘Zing’ our in-house exercises) and chances for new opportunities.

Maintaining old, and building new, relationships are vital, and we welcome visitors, volunteers and local groups.

Equally key for wellbeing is getting out whether in and around Chichester or using our accessible garden.

Activities also encompass cultural and religious beliefs, as well as National Holidays and events. As a whole Home, we will celebrate with fun ‘Theme Days’ involving food, music, art & craft and Fancy Dress and competitions.

For the last 7 years, I’ve been a Care Home Activities Co-Ordinator, where I completed my ‘Active Engagement’ Apprenticeship. Before, I cared for my dad (who was blind and terminally ill) and then my Mum (who had physical disabilities and Dementia). Over the past 25 years, I’ve worked in many Social Care sectors as a Carer, Manager and qualified as a Master of Social Work.

With my Degree in English & Drama, I write and perform in a Theatre Group, I’m in various Choirs and volunteer at my Community Cinema. I love ‘Nostalgia’ and Classic Cars - sharing a ‘Moggy Minor’ with my partner. We also share our cat and dog, and a love of history, travel, pub quizzes and being by the sea.

Carol Belcher
Carol BelcherJob Title:Housekeeping SupervisorJoined: 2025

I support the Housekeeping team in maintaining high standards of cleanliness throughout the home.

I have worked for over 25 years in the Care sector in the West Sussex area. Over the past 5 years
I moved to Scotland with my husband, where I was offered the opportunity to run the housekeeping department for a 5-star hotel. Client expectations were very high, and I enjoyed the challenge to maintain a well-presented hotel that had an extremely good reputation. I had the pleasure of meeting top celebrities like Robson Green and Rick Astley.

My family are my world. Married for 42 years and lucky to have 3 wonderful children and 4 amazing grandchildren.

When I do get some ‘downtime’, I like to read, shop until I drop, and book holidays abroad.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lakeview Grange to verify any information. View our terms and conditions. Lakeview Grange has an Enhanced Service -more info.