Beulah Vista Care Home

My mother has been spending 5 weeks respite care at Beulah Vista. Even though she is frail and has a great many needs, she has been very well cared for. All members of the team are invested in her care and embrace our entire family in everything. Thank you so much for making her feel comfortable and persevering with her ailments and difficulties eating. Great care from the kitchen has enabled her to remain nourished. We are grateful for your support and have extended her time by another week because we are so happy.

I cannot thank the management and staff of the Beulah Vista Care Home enough for the kindness and support given to me and my uncle. Everyone treated my uncle with such respect and made him feel comfortable and safe in his new home, going above and beyond to help me through a very difficult time.

So happy that my friend spent her last days with the care and love at the home. I will miss her very much and also your kindness when I came to visit her. Thank you.

I am so glad my friend spent time with the team at Beulah Vista. They were like a family to her at the most difficult time in her life. The word caring does not seem strong enough for the way they were with her. They were very professional but also tender, patient, fun, and always looking out for her. Never a visit went by without one of the nurses or carers popping in to check on my friend. She was not an easy person - stubborn and fierce - but they quickly got the measure of her and she always said how well-looked-after she felt. And they looked after her visitors too. We were constantly updated as to how she was and any treatment changes that had been recommended by the doctor. There was always a smile ready from all members of staff. Beulah Vista is beautiful and spotless- nothing like other care homes we visited. The management are very hands-on and I applaud them for the place they are running. You get exceptional care and it feels like a home.

I feel that my aunt is safe and the Home is beautiful. There is a relaxed and open approach and I feel lucky to have my aunt there.

I could not have been happier with Beulah Vista Care Home. The environment is more like a top hotel than a care home which has made it easier for my mother to settle into, rather than a clinical environment. The quality of care has consistently been of a very high standard with genuine attentiveness given to my mother by all of the staff I have seen looking after her. Communication with me has been very good too, with regular updates - face to face, via email or phone. Overall, I have been reassured that my mother's needs are being very well met and that she is OK in a completely new environment.

Very happy and relieved to see my father comfortably installed and smiling next to the grand piano and playing chess on a visit on 2nd December. He is profiting from your attentive care.

Beulah Vista has been an exceptional experience an exemplary 21st-century care home for the elderly a place that can be called home, where the care and interventions are personalised, where fun can be had and where there is energy and positivity as well as quietness and respect. My father has become a permanent resident, a life-changing moment managed with kindness, conversation, reassurance, patience and a real focus on getting to know my father. Beulah Vista provides a flexible, welcoming, and respectful set-up which is resident-led. The rooms and communal spaces and garden are comfortable and stylish. There is a range of social, creative, and physical activities to opt into and the Christmas period has been incredibly special with lights, music, presents, events and real joy. Leadership is outstanding, with excellent responsive communication including family meetings as well as genuine honesty. I feel confident and lucky to have found Beulah Vista, a real asset to the local community. Bravo BV.

Beulah Vista Care Home is the most beautiful care home I have ever seen. My mum has been a resident for two and a half months and the whole team has been brilliant to both her and us. I cannot recommend Beulah Vista highly enough, it's brilliant. Thank you everyone for your care.

My mother-in-law went into the care home for a week's respite. She has restricted mobility and we were concerned as a family, how she would manage in the home. Well, we were pleasantly surprised as this home was warm and welcoming and truly a home away from home. Her room had doors which took her into the courtyard where she could enjoy the sunshine. This was important to her. Staff went out of their way to ensure she was comfortable, were always patient with her and nothing was too much trouble. The staff looking after her were caring and friendly. The chef was aware she is vegetarian and ensured she had a varied interesting diet including baking her an eggless cake. Since leaving the home, she still talks about how kind everyone was, especially the night staff. As a family, we are confident that should she need to go into respite in the future, we would not hesitate to send her here again.

I honestly don't know how to begin this review, words cannot express how grateful I am. I never wanted my Mum to go into a care home, but circumstances with her health and dementia made it absolutely necessary. Mum had dementia and was not mobile. She was treated with the greatest respect and kindness by all the staff and bless her heart, she thought she was on holiday in a hotel. The nursing staff are true angels and the health care assistants, are absolutely amazing and truly cared for and about my Mum. The staff all respected our family (and we are a big family) and looked after us on our daily, sometimes twice daily visits and never made us feel, we were in the way. The manager has recruited the perfect team of staff and honestly cares for the resident herself. I will never, ever forget how they all cared so much and so well for my mum and our family, especially one staff member in particular and she knows who she is!

My dad came in as temporary respite care for four weeks and ended up staying eight weeks. The staff were very attentive and friendly towards my dad and me, as I visited often. They all went out of their way to help my dad, especially as he came in with a grade 4 bed sore, but with the manager leading, they healed it before he left. Their duty of care is exceptional, he has never looked as well as he has looked. I cant thank the manager and all her team enough, if I could have afforded to keep Dad there, I would of.

I was very impressed and very comfortable and rested. The food was most enjoyable and so was the care and welcome. The staff were very helpful and pleasant always.

My husband of 62 years, now aged 87, came for respite on 17 May and stayed on as he is looked after so well. The staff could not be kinder or more helpful. His walking has improved and he is enjoying the food and the company of the carers. He finds his bed very comfortable and likes the garden. He was even allowed to water the plants! I am happy because he is safe and will be helped if he falls. I enjoy my visits and chats with him and the staff. I am so glad we found Beulah Vista!

As an unpaid volunteer, I have witnessed a consistently high level of professional care at Beulah Vista. The staff are not overly strait-laced, formal or clinically distant but seem to go out of their way to be kindly and gentle. I was impressed by the tireless attention I saw being lavished upon some very vulnerable people. It cannot be easy to focus all of one's attention upon someone who may be very confused, who may even be quite irritable. And yet that's what I witnessed: care workers assisting others with good humour and extraordinary patience. The Management Team seem to be open to anything that might improve the quality of life of the residents. They have warmly encouraged and welcomed visiting musicians to perform there and are planning visits out. There's a good vibe about the place, a lot of laughter and simple common humanity. Beulah Vista is a newly opened new build. It's much more luxurious and opulent than I'm used to. The place looks like a palace. It's beautiful.

The staff have been brilliant. A new place, so all facilities not open yet i.e salon, but will be fantastic when it is. Dad is treated brilliantly from his health to being waited on like a king.

Kindness, consideration and respect are what I was looking for my 98-year-old mum to do one-week rolling respite per month. Beulah Vista more than delivered. The home is a lovely, light, bright space, wonderfully equipped, looking onto the gardens. However, although gorgeous surroundings, an amazing cinema, a grand piano, beautiful flowers and delicious food can be a psychological boost. The most vital factor for me is the personal care taken in every last detail of recognizing what makes each individual resident's experience a positive one. Thank you to the manager and the whole team of excellent people at Beulah Vista. My mum wasn't keen to leave fast when I fetched her, and I was overjoyed that she had been treated so well.