Shoemaker Place is a new, luxury, modern care home in Staffordshire. The home was created to support up to 66 residents to enjoy luxury living while receiving the highest quality of care and support.
Located in the historic market town of Stone, the home is close to local amenities and has direct transport links into nearby Stoke-on-Trent.
The home features 66 single bedrooms, including 12 bed wings and 10 large, studio-style rooms....
Shoemaker Place is a new, luxury, modern care home in Staffordshire. The home was created to support up to 66 residents to enjoy luxury living while receiving the highest quality of care and support.
Located in the historic market town of Stone, the home is close to local amenities and has direct transport links into nearby Stoke-on-Trent.
The home features 66 single bedrooms, including 12 bed wings and 10 large, studio-style rooms. All of the rooms at Shoemaker Place are spacious and comfortable, feature high-quality furnishings and décor, and include full wet room facilities for every resident. There are also separate WCs, assisted bathrooms and other ancillary facilities available throughout the home.
Residents can relax and socialise in a selection of communal facilities, including a choice of dining rooms and living rooms, a cinema, a café, a garden room and a beauty salon. The layout is designed to be particularly helpful to people living with dementia and an array of other needs.
Dedicated Activity and Lifestyle Facilitators (ALFs) ensure that there are always plenty of fun activities happening. Whether residents want to get involved in exciting activities and days out, have a coffee and a catch up with visitors, a personal pamper session or a stroll around the beautifully landscaped gardens, each resident can live their life to the fullest at Shoemaker Place.
Contact Shoemaker Place to confirm what's included and get a personalised quote:
The variance in fees is due to room type and does not increase with increased care needs
The price(s) shown are provided by the care home. Contact Shoemaker Place for full pricing details and T&Cs.
Shoemaker Place has a Review Score of 9.6 (9.619) out of 10, based on 24 reviews in the last 2 years.
Over all time Shoemaker Place has 51 reviews.
I originally submitted a review 10 months ago. The home has since had several changed in management which have not been beneficial. I requested a meeting re my mother's care plan with the home and the area management and was told this would be arranged but it never was. I agree with the CQC report...
I look forward to supporting the new management moving forward.
Thank you for taking the time to share your feedback with us. It is great to hear that your previous concerns have been addressed and that you have noticed the positive changes made by our new management team for the home and our residents. If there is anything else we can do, please feel free to...
Thank you for taking the time to share your feedback with us. It is great to hear that your previous concerns have been addressed and that you have noticed the positive changes made by our new management team for the home and our residents. If there is anything else we can do, please feel free to reach out to a member of the team. We look forward to seeing you on your next visit to Shoemaker Place.
Two weeks of respite care to overcome the after effects of a fall down the stairs. The management bent over backward to speed up her admission to the care home. Thanks go to all the staff for their friendly, caring, and supportive nature during the stay. Care has been excellent. One consideration...
Two weeks of respite care to overcome the after effects of a fall down the stairs. The management bent over backward to speed up her admission to the care home. Thanks go to all the staff for their friendly, caring, and supportive nature during the stay. Care has been excellent. One consideration that might be improved would be guidance around building. Corridors are very similar and easy to get lost.
Thank you so much for taking the time to share your comments with us, I will make sure these are fed back to our team. We will also look into your feedback concerning guidance around the building. We hope your Mum is doing well and wish your family all the very best.
Having visited this home and read all of the available reviews we decided to place our mother into Shoemaker Place on 17th April 2024. A CQC visit had taken place on 4/5th April, the report in June rated it as 'Overall Requires Improvement.' Please read the CQC report as nothing has changed! A...
Since April there have been continuous changes in management and significant over use of agency staff to the detriment of the facility and its residents. Different managers have consistently promised improvements which never materialised.
Thank you for taking the time to share your feedback. We value all feedback as it helps us continually improve. We are sorry that you and your sibling didn't have the same positive experience as some of our previous reviewers. I can confirm that we wrote to you recently to address the specific...
Thank you for taking the time to share your feedback. We value all feedback as it helps us continually improve. We are sorry that you and your sibling didn't have the same positive experience as some of our previous reviewers. I can confirm that we wrote to you recently to address the specific concerns that you have raised, also one of our senior team called to speak with you. We're pleased to share that we have recently welcomed a highly experienced permanent Manager and a permanent Deputy Manager to the team, and we are confident they will support ongoing positive developments for the home and our residents. If there is anything else we can do, please feel free to reach out again at enquiries@boroughcare.org.uk
This is a lovely facility apparently only opened in 2022, my mother moved in in April this year, she settled quickly, its in her nature. The CQC says it "Needs Improvement, 6/10" June 2024, and having visited virtually everyday we agree entirely. The care staff are generally fine, the Management is...
During the last six months numerous management changes, at both the home and area level resulted in inconsistent communication and care levels. Overuse of agency staff is another issue. No family meetings took place. Mums care plan was compromised; use of male carers for personal care, male incontinence pads used, labelled clothes missing and use of other residents underwear. Sent to hospital in the evening wearing only a cotton nightgown. Mum waited 15mins outside on a trolley on one return from the hospital then had no hand over. Its very difficult to access this home on evenings/weekends, no one responds to the door bell. Regular promised improvements never transpired!
Thank you for taking the time to share your feedback. We value all feedback as it helps us continually improve. I know we have spoken about your concerns since your review and I would welcome the opportunity for us to sit down and discuss further any issues that you may feel are outstanding.
I am sending my gratitude to all the wonderful team at Shoemaker Place. You now care for two very special family members. From the lovely new manager to the happy cleaners, you are all truly wonderful. Thank you very much for all your hard work and support.
I am sending my gratitude to all the wonderful team at Shoemaker Place. You now care for two very special family members. From the lovely new manager to the happy cleaners, you are all truly wonderful. Thank you very much for all your hard work and support.
This is the second time I have placed my husband in Shoemaker Place for respite care. I find the staff and the care given is excellent. They treat my husband with respect and dignity as he has Dementia and Parkinson's. I would highly recommend Shoemaker Place.
This is the second time I have placed my husband in Shoemaker Place for respite care. I find the staff and the care given is excellent. They treat my husband with respect and dignity as he has Dementia and Parkinson's. I would highly recommend Shoemaker Place.
Team Shoemaker.
On my first visit to Shoemaker Place, I was most impressed by seeing the residents looking so happy and cheerful.
On my first visit to Shoemaker Place, I was most impressed by seeing the residents looking so happy and cheerful.
Team Shoemaker Place.
This is truly an amazing place! The whole environment from the cosy rooms, cleanliness, fabulous facilities, wonderful activities, delicious food and, above all, compassionate, caring staff make it somewhere I feel happy knowing my mum is truly looked after. Mum has dementia and was initially upset...
Thank you to each and every one of you ... you make Shoemaker Place a happy home.
Team Shoemaker Place.
The home is very warm, comfortable and clean.
The home is very warm, comfortable and clean.
Team Shoemaker Place.
The care, love and attention from the staff at Shoemaker Place is first class. She feels safe and is well looked after. As a family, we are so glad that she is safe. We cannot thank everybody here for all they do for her. Well-fed, good activities and things to do all help. Many thanks.
The care, love and attention from the staff at Shoemaker Place is first class. She feels safe and is well looked after. As a family, we are so glad that she is safe. We cannot thank everybody here for all they do for her. Well-fed, good activities and things to do all help. Many thanks.
Team Shoemaker
My dear friend, like a mum to me was one of the first residents. Care and dignity are provided so highly by all staff in all roles. The atmosphere is calm and the surroundings, and furnishings are beautiful. Visitors are always welcomed in a friendly way. The food and snacks are delicious and...
My dear friend, like a mum to me was one of the first residents. Care and dignity are provided so highly by all staff in all roles. The atmosphere is calm and the surroundings, and furnishings are beautiful. Visitors are always welcomed in a friendly way. The food and snacks are delicious and visitors are invited to share meals if needed. Activities are varied and the local community visits, schools and entertainers, are so nice. I wouldn't hesitate to recommend any friends or family members. Certainly promising to become one of the best care homes in this local area.
Team Shoemaker.
I can't thank the staff at Shoemaker Place Care Home enough for the lengths they went to to accommodate our requirements at very short notice in extremely difficult circumstances. My mother, who suffers from Alzheimer's, lives alone with her dog and was recovering from a broken hip, suffered a fire...
I can't thank the staff at Shoemaker Place Care Home enough for the lengths they went to to accommodate our requirements at very short notice in extremely difficult circumstances. My mother, who suffers from Alzheimer's, lives alone with her dog and was recovering from a broken hip, suffered a fire at her bungalow that ended up rendering it uninhabitable for more than four months. I live around 140 miles away, the "can do" attitude and flexible approach displayed in agreeing to accommodate Mum and her dog with levels of care/oversight, tailored and adapted to mere ever-changing circumstances, was invaluable in providing peace of mind in extremely traumatic circumstances. Mum is a private person but in the latter part of her stay, she had started to socialise/get involved in activities and in the end, was sorry to leave, a testament to the heroic efforts of the staff. Highly recommended!
Team Shoemaker.
She has been in Shoemaker Place for 12 months, and the care she is receiving is very good. The staff can't do enough for her, and for me when I visit, they are always willing to make me welcome with a nice smile and the offer of a cup of tea. Nothing is too much trouble. Keep the quality care up -...
She has been in Shoemaker Place for 12 months, and the care she is receiving is very good. The staff can't do enough for her, and for me when I visit, they are always willing to make me welcome with a nice smile and the offer of a cup of tea. Nothing is too much trouble. Keep the quality care up - always a pleasure to visit her. 10/10.
Shoemaker Place.
My mother has been a resident at Shoemaker Place for two months. The staff are excellent and cannot do enough for you, whilst remaining professional at all times. The activities ate providing Mum with the stimulation she needs, and she is enjoying the company. The environment is homely and...
My mother has been a resident at Shoemaker Place for two months. The staff are excellent and cannot do enough for you, whilst remaining professional at all times. The activities ate providing Mum with the stimulation she needs, and she is enjoying the company. The environment is homely and comfortable. She is now safe and happy, having settled in well (most of the time). Thank you to everyone involved with her care.
Shoemaker Place
I can not begin to say enough thank you to every single person that works at Shoemakers Place, such kindness and care has been given to my lovely mum from the day she started for her little holiday and now a full-time resident. The manager and all her team are always there to help and support with...
I can not begin to say enough thank you to every single person that works at Shoemakers Place, such kindness and care has been given to my lovely mum from the day she started for her little holiday and now a full-time resident. The manager and all her team are always there to help and support with anything that's needed for my mum, along with all the lovely carers. All have played a wonderful part in bringing my mum back to socialising and interacting with others around her, eating the most amazing food, joining in activities and causing lots of naughty laughter! Can’t thank you all enough.
Shoemaker Place
The building was immaculate, clean and fresh. The staff, on every level, were polite and friendly and went out of their way to make my aunt, who was there for respite care, feel as much at home as possible. The staff were very kind, caring and professional, and the cooking was amazing too. Would...
The building was immaculate, clean and fresh. The staff, on every level, were polite and friendly and went out of their way to make my aunt, who was there for respite care, feel as much at home as possible. The staff were very kind, caring and professional, and the cooking was amazing too. Would definitely recommend it!
Team Shoemaker Place
Well what can I say, Shoemaker Place is a truly warm, friendly, welcoming, organised and above all professional, responsive, compassionate and high-quality care provision. The home from home and nostalgic environment makes both residents and their families feel this is the best place for themselves...
Well what can I say, Shoemaker Place is a truly warm, friendly, welcoming, organised and above all professional, responsive, compassionate and high-quality care provision. The home from home and nostalgic environment makes both residents and their families feel this is the best place for themselves and their loved ones. Each staff member is happy, so a happy team makes happy residents. The home is spotlessly clean, aesthetically pleasing, cosy and light. The choice of healthy home-cooked menu is varied, tasty and attractive. There is a real bespoke service to residents to ensure their individual needs are met. I feel so reassured not only for my in-laws themselves but also to my spouse who just does not worry or has to mitigate additional needs as the leadership team are so responsive. I just love the variety of creative activities and professionalism: always working in partnership with residents' family members. A huge thanks to you all at Shoemakers!
Thanks for your lovely review, we are thrilled that you feel your loved ones are well looked after and given person-centred care. Kind regards from all of the team!
What an amazing place! Staff have been wonderful with both my parents, and their care, their approach, and professionalism have been second to none. My mother doesn't usually settle well in new environments, and at her previous care home, she took months to even start to engage with staff and join...
Thank you to all staff. I am so happy and relieved I found you to take care of my adorable folks!
Kind regards.
The place is spotless, and the staff are incredibly friendly and helpful. They are always keen to help in whatever way we need. Plus, they always have our loved one's best interests at heart. I would...
The place is spotless, and the staff are incredibly friendly and helpful. They are always keen to help in whatever way we need. Plus, they always have our loved one's best interests at heart. I would recommend Shoemaker Place to anyone.
We are so pleased that you are delighted with the care and attention your loved one is receiving here at Shoemaker Place.
Shoemaker Place felt very friendly and homely.
Shoemaker Place felt very friendly and homely.
Thank you for your kind review. We are pleased you found us to be homely and efficient. Kindest regards.
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Claire has dedicated nearly 40 years to the care sector, starting as a Support Worker in 1986. Her passion for exceptional care remains as strong...
Claire has dedicated nearly 40 years to the care sector, starting as a Support Worker in 1986. Her passion for exceptional care remains as strong today as ever. She believes every resident should feel safe, valued and truly at home, and knows that outstanding care starts with outstanding people. Claire is committed to creating a positive environment where residents and colleagues feel respected, supported and able to thrive.
As Home Manager at Shoemaker Place, she leads with compassion and dedication, working closely with residents, families and colleagues to ensure everyone enjoys a fulfilling lifestyle and truly experiences life in colour.
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