Blossomfield Rose

Blossomfield Road, Blossomfield Park, Solihull B91 1FN
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9.8 73 Reviews
  • Blossomfield Rose, Solihull
Blossomfield Rose is an 80 bed nursing home offering residential, nursing and dementia care for respite and lifelong stays. All bedrooms are equipped with ensuite wet rooms as well as communal spa baths for independent and assisted bathing.

Blossomfield Rose offers facilities such as a Coach house barista café, an arts and cinema room, hairdressing salon, library, gym, activity rooms and beautiful lounges all set in 5 acres of stunning private landscaped gardens. There is ability to access a private physiotherapist.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1295
  • Self-Funded Residential Dementia Care: from £1295
  • Self-Funded Nursing Care: from £1350
  • Self-Funded Nursing Dementia Care: from £1295
  • RESPITE Self-Funded Residential Care: from £1294
  • RESPITE Self-Funded Residential Dementia Care: from £1294
  • RESPITE Self-Funded Nursing Care: from £1350
  • RESPITE Self-Funded Nursing Dementia Care: from £1294

Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

These prices are only a guideline, please contact Blossomfield Rose to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Pam Casey (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Blossomfield Rose accepts Private funders, Local Autority (with top up) and CHC funded residents
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (80)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (80)

Visiting

  • There are no restrictions to visiting but ask visitors to be mindful of lunch and tea time (12:30-2) and (16:30-18:00) to allow residents to have an uninterrupted dining experience.

Parking

  • There is ample parking on Blossomfield Park for visitors.

Blossomfield Rose Reviews (73)

9.8

Blossomfield Rose has a Review Score of 9.8 (9.794) out of 10, based on 39 reviews in the last 2 years.
Over all time Blossomfield Rose has 73 reviews.

Overall Experience
  • 62
  • 7
  • 2
  • 1
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Date Published
  • 73
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Reviewer Connection to Blossomfield Rose
  • 22
  • 9
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  • 5
  • 5
  • 5
  • 4
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  • 1
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  • 1
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Total of 73, showing 41-60
Review from Margaret R (Respite Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Overall, the staff made my stay very pleasant.
The food was very disappointing for such high-class care home and that is important to you when that is all you have to look forward to when unwell. Also, at times, the food was cold. The selection of the menu was not good.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and very pleased to see 5* for many of the criteria's. We are very proud of our team and the care they deliver and delighted they made your stay with us pleasant. However we are very disappointed and sorry to read that the food was not to your satisfaction. We are working very hard alongside our residents, to deliver a menu that meets everyone's likes and dislikes and expanding the alternative menu we offer. We have revised the equipment currently used and have upgraded this to remove any issues with the food temperature. We value all feedback to support the team to evaluate and improve the service delivered.

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Review from Angela S (Sister-in-law of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been to many care homes in my life and Blossomfield Rose Care Home is, without doubt, the best I have ever experienced. One member of staff greeted us in such a professional way when we arrived.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for your kind words and five-star rating. We are delighted that your experience of Blossomfield Rose is exactly what we would want. We have an exceptional team who goes above and beyond on a daily basis. We look forward to welcoming you again in the future.

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Review from Barbara H (Friend of Resident) published on 20 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This establishment is exceptional.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for your five-star review. Being described as "exceptional" makes us very proud to work at Blossomfield Rose Care Home.

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Review from L B (Respite Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
On arrival (and for the rest of the week), I was not met or medically assessed by management or senior staff. I spent a lot of my time walking the corridors looking for staff to take my blood pressure and to change my surgical stockings. I ended up making my bed and washing the stockings - when they
could be found! The food was poor and not nutritious - mainly leftover soup and sandwiches. The staff I met were very nice and helpful, but busy. Suggest less money spent on show home image and more on staff training and nutritious food.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review following your short respite stay at Blossomfield Rose. We are sorry that your stay with us did not meet your expectations and your rating is not in line with our normal 5* reviews. Ensuring our residents have a 5* experience is what we strive for.
Prior to a stay, the team carry out a pre-assessment to establish our residents' needs. This ensures that we can meet our residents' needs and the team are fully aware as to what support is required. There is a welcome pack within each room which provides information as to what to expect during your stay and the manager of the home personally visits all residents and I believe you met the manager throughout your stay. All food is cooked on-site freshly each day and our menus are revised frequently with resident input. Please feel free to contact info@blossomfieldrose.co.uk should you wish to discuss your stay in further detail.

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Review from David M (Friend of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
It is too early to make meaningful comments, so these are based on a number of visits and with the home only recently opened. There are few residents so there is no real pressure on staff at the moment.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. It's disappointing for us to receive less than our usual 5* ratings however it is noted that on your own admission it is too early to leave meaningful comments which appears to have affected your ratings applied. We look forward to your future review when you are in a position to fully review the service.

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Review from Caroline H (Niece of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The facilities and environment are first class. The resident's rooms are large and spacious, with furniture that is top quality. The nurses and carers are helpful, pleasant and really try to give individualised care. Everyone working there is focused on giving residents a good experience. We were particularly
pleased with the effort made by all staff to celebrate my aunt's birthday, it was a really lovely afternoon. It is reassuring to be able to speak to the registered nurse on duty on the telephone about any concerns about my aunt when it is not possible to visit the home in person.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We're delighted with your 5-star feedback and really pleased that your experience of Blossomfield Rose is so positive.

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Review from Nell M (Daughter of Resident) published on 15 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed at Blossomfield Rose for two weeks respite care whilst recovering from an operation. It was a great choice as the staff were lovely, the whole place was spotless, super spacious and brand new. I would highly recommend this to anybody.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave such a fantastic 5-star review. We are delighted that your father's stay was such a success and we hope to welcome him for a future respite stay.

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Review from Shirley M (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent a week with the Blossomfield Rose team.
She has Alzheimer’s. My heart was warmed by the photo of my mum out in the snow playing snowball throwing with the staff and other residents.
As Mum cannot tell me how her time here was but I could see the difference in her straight away, her
mobility was better and she seemed very relaxed.
The staff were so sweet when she was leaving, giving her lots of hugs. Very refreshing compared to other facilities she has spent time in.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave such a fantastic 5-star review. We are so delighted to read that you saw the positive impact of Mum's stay with us and we look forward to welcoming her again very soon.

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Review from Duncan W (Son of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful overall experience and level of care from the staff. Added bonus that everything is new, but the care stands out and there is a good level of on-site professional nursing available to supplement the general care.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and positive feedback. We are very pleased that you are having such a wonderful experience at Blossomfield Rose.

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Review from John S (Resident) published on 27 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleasant stay of two weeks. Personnel all friendly and welcoming. The bedroom was large and welcoming, but there were faults. No mirror in the bathroom and staff had difficulty returning laundry to owners after washing. The top half of a pair of pyjamas disappeared. I feel some other items may
have gone missing also. Food good, but not inspiring, but chef willing to make special dishes if one did not like what was on the menu.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and for your overall rating of 4 stars. We are delighted that you had a pleasant stay with us and hope your returning stay next week exceeds your expectations.

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Review from Mark S (Son of Resident) published on 21 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home. Certainly up with the best in Solihull and the surrounding areas. The strongest points are independence for the residents, which does better than other homes at promoting this. Great grounds for residents to use and flexibility around meals (the chef does whatever he can to accommodate).
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are so pleased to read your complimentary feedback and 5* rating.

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Review from Adam R (Son-in-law of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Absolutely wonderful facility and so good to see my mother-in-law settling into such a warm and friendly environment.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are so pleased to receive 5 stars across the board and your kind comments.

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Review from S B (Friend of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience we have had had been amazing. Perfect place for your loved ones.
Reply from Sonia Tenniswood, Commissioning Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are delighted to read your positive comments and receive a 5* rating.

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Review from L W (Wife of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Blossomfield Rose care home at the beginning of January 2023. Since then he has received excellent care from all staff. His room is beautifully maintained and he is dressed and showered every day.
I am aware that as more residents arrive, everyone will be busy and perhaps he will
not receive as much attention.
At the moment, well-done everyone! This home is probably as good as it gets!
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are delighted to hear how happy you are with the excellent care your husband is receiving at Blossomfield Rose.

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Review from K C (Stepdaughter of Resident) published on 17 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First visit to my step mum, excellent service. Reception and staff all welcoming, friendly and informative. Facilities are first class. Rooms are large, very comfortable and luxurious. Parking nice and easy. Cafe nice and airy, comfortable for refreshments. Lovely layout of grounds and inside furnishing
and colour scheme very claiming and appealing. First class.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review and for such complimentary and kind words. We are delighted to receive 5*.

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Review from Sandra J (Niece of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the high level of care, it's a huge pleasure to come to this nursing home, could not have my auntie in a better place. It's a massive relief to know that she is very well cared for.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are delighted to read your positive comments and receive a 5* rating.

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Review from Glen L (Son-in-law of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the caregivers and staff are genuinely friendly and attentive. I've been impressed by the facilities and luxurious rooms. Cafe and food are inviting. We appreciate all they are doing for our mother.
Reply from Sonia Tenniswood, Commissioning Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are delighted to receive your positive and complimentary feedback. Thank you.

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Review from Neil C (Son of Resident) published on 9 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Parent has been a resident here for a little over two weeks. Staff are amazing, really loving, attentive and caring. Building and facilities are obviously first-rate, and because it looks like a luxury hotel, it is easy to feel comfortable and settled.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for your 5-star review and kind words. We're extremely pleased that your experience for both yourself and your relative has been positive.

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Review from Angela C (Niece of Resident) published on 7 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have been extremely impressed with this nursing home and have highly recommended it to others. Our auntie is very happy here and feels well looked after and secure. The meals are excellent and encourage her to eat well. Her room and surroundings are superb and the staff couldn't be
better.
Reply from Sonia Tenniswood, Commissioning Manager at Blossomfield Rose

Thank you for taking the time to leave your five-star review. We are really glad you are happy with the care and support your aunty is receiving and the home's environment.

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Review from Jayne B (Friend of Resident) published on 31 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beautiful care home, like a five-star hotel.
Staff are very friendly and take good care of my friend, making sure she is comfortable.
Couldn't fault the care home.
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose

Thank you for taking the time to leave a review. We are delighted by your kind words and five-star rating.

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Current Review Score: 9.8 (9.794)

Overview of Review Score

The Review Score of 9.8 (9.794) out of 10 for Blossomfield Rose is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 39 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.794 for Blossomfield Rose is calculated as follows: ( (395 Excellents x 5) + (42 Goods x 4) + (13 Satisfactorys x 3) + (2 Poors x 2) + (5 Very Poors x 1) ) ÷ 457 Ratings = 4.794
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Blossomfield Rose is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Pamela

Pamela Casey

Job Title: Home Manager Joined: 2024

My name is Pam Casey, I am 47 years old, happily married with two adorable teenage kids. My journey in the care industry began at the age of 17 with a one-week work experience, which sparked a passion for care that has defined my career.


I started working as a care assistant after leaving college, quickly progressing to a senior care assistant role, specialising in residential and dementia care.


In my twenties, my husband and I successfully ran a family business for 10 years and after becoming a new mum, I decided to the care sector and try to fulfil a lifelong dream of becoming a mental health nurse.


I gained experience working in hospitals, community support and specialised settings but soon identified that my ultimate passion was in elderly care. ?Subsequent roles as a unit manager in a 106 bedded home and commissioning a 70 bedded care home during the Covid pandemic significantly shaped my approach in how best to implement growth and development within a care setting.


In March 2024, I joined MACC Care and Blossomfield Rose, drawn by its rich history, beautiful location and luxurious amenities. As Home Manager, I am committed to driving Blossomfield Rose from strength to strength and believe that my deep understanding of the care industry, team leadership and ‘people’ skills will underpin the highest quality of service and support to those in need of compassionate care.


Though the lifelong dream of becoming a mental health nurse never happened, the dream in making a difference to people’s lives remains stronger than ever!

Zoe

Zoe Doherty

Job Title: Customer Relations Manager Joined: 2024

Zoe Doherty
Customer Relationship
Manager


I’m Zoe Doherty, the Customer Relations Manager at Blossomfield Rose Care Home. I have a real passion for care and absolutely love guiding families through the process of finding the perfect care home for their loved ones. I have worked in similar roles in the care sector since 2019.


As well as guiding families through the process of moving to a care home I also have an active role in the community in Solihull, attending events, and awards, organising events in the home and supporting local groups with fundraising and much more.


The best part of the role is getting to know each resident and their family members and I believe it’s a real privilege to be part of this journey. Blossomfield Rose is an absolutely fantastic place with first class facilities and I am very proud to work here. I look forward to welcoming you to our wonderful care home.

Paulo

Paulo Crespo

Job Title: Head Chef Joined: 2022

Paulo is our Head Chef at Blossomfield Rose.


Paulo joins MACC with a wealth of expertise, starting out his career at Frankie and Benny’s where he was Sous Chef. From there he was Sous Chef at Bills Restaurant before promotion to Head Chef.


He has also enjoyed the time as Breakfast Chef at Hogarths and Chef at The Boat in Catherine-de -Barnes where he managed the kitchens.


We are extremely lucky to have Paulo at Blossomfield Rose, as not only is he a fantastic chef, he is a pleasure to be around with his happy and smiley demeanour.


Nothing is too much trouble and our residents are in for a real treat with his fabulous food and carefully considered menus, catering for all likes and dislikes as well as specific diets and allergies.

Amber

Amber Cumiskey

Job Title: Head of Housekeeping Joined: 2022

Hi, my name is Amber and I am Head Housekeeper at Blossomfield Rose Care home. I am very excited and looking forward to starting my new career here at Blossomfield Rose. The Management and the team are all amazing and hardworking. I am looking forward to the journey and ensuring the home and its facilities are immaculate and looked after well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Blossomfield Rose to verify any information. View our terms and conditions. Blossomfield Rose has an Enhanced Service - more info.