Blossomfield Rose

This establishment is exceptional.

On arrival (and for the rest of the week), I was not met or medically assessed by management or senior staff. I spent a lot of my time walking the corridors looking for staff to take my blood pressure and to change my surgical stockings. I ended up making my bed and washing the stockings - when they could be found! The food was poor and not nutritious - mainly leftover soup and sandwiches. The staff I met were very nice and helpful, but busy. Suggest less money spent on show home image and more on staff training and nutritious food.

It is too early to make meaningful comments, so these are based on a number of visits and with the home only recently opened. There are few residents so there is no real pressure on staff at the moment.

The facilities and environment are first class. The resident's rooms are large and spacious, with furniture that is top quality. The nurses and carers are helpful, pleasant and really try to give individualised care. Everyone working there is focused on giving residents a good experience. We were particularly pleased with the effort made by all staff to celebrate my aunt's birthday, it was a really lovely afternoon. It is reassuring to be able to speak to the registered nurse on duty on the telephone about any concerns about my aunt when it is not possible to visit the home in person.

My father stayed at Blossomfield Rose for two weeks respite care whilst recovering from an operation. It was a great choice as the staff were lovely, the whole place was spotless, super spacious and brand new. I would highly recommend this to anybody.

The staff were so sweet when she was leaving, giving her lots of hugs. Very refreshing compared to other facilities she has spent time in.

Wonderful overall experience and level of care from the staff. Added bonus that everything is new, but the care stands out and there is a good level of on-site professional nursing available to supplement the general care.

Very pleasant stay of two weeks. Personnel all friendly and welcoming. The bedroom was large and welcoming, but there were faults. No mirror in the bathroom and staff had difficulty returning laundry to owners after washing. The top half of a pair of pyjamas disappeared. I feel some other items may have gone missing also. Food good, but not inspiring, but chef willing to make special dishes if one did not like what was on the menu.

Very good home. Certainly up with the best in Solihull and the surrounding areas. The strongest points are independence for the residents, which does better than other homes at promoting this. Great grounds for residents to use and flexibility around meals (the chef does whatever he can to accommodate).

Absolutely wonderful facility and so good to see my mother-in-law settling into such a warm and friendly environment.

The overall experience we have had had been amazing. Perfect place for your loved ones.

At the moment, well-done everyone! This home is probably as good as it gets!

First visit to my step mum, excellent service. Reception and staff all welcoming, friendly and informative. Facilities are first class. Rooms are large, very comfortable and luxurious. Parking nice and easy. Cafe nice and airy, comfortable for refreshments. Lovely layout of grounds and inside furnishing and colour scheme very claiming and appealing. First class.

Very happy with the high level of care, it's a huge pleasure to come to this nursing home, could not have my auntie in a better place. It's a massive relief to know that she is very well cared for.

All the caregivers and staff are genuinely friendly and attentive. I've been impressed by the facilities and luxurious rooms. Cafe and food are inviting. We appreciate all they are doing for our mother.

Parent has been a resident here for a little over two weeks. Staff are amazing, really loving, attentive and caring. Building and facilities are obviously first-rate, and because it looks like a luxury hotel, it is easy to feel comfortable and settled.

My husband and I have been extremely impressed with this nursing home and have highly recommended it to others. Our auntie is very happy here and feels well looked after and secure. The meals are excellent and encourage her to eat well. Her room and surroundings are superb and the staff couldn't be better.

Couldn't fault the care home.

Fantastic nursing home, cannot fault the care and attention for our amazing 101-year-old.

It's a lovely place. My mum is safe and comfortable here. The staff are so kind. Nothing is too much trouble.