Everyone working there is focused on giving residents a good experience
Caroline H (Niece of Resident)
Wonderful overall experience and level of care from the staff
Duncan W (Son of Resident)
Very refreshing compared to other facilities she has spent time in.
Shirley M (Daughter of Resident)
Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.
There are no restrictions to visiting but ask visitors to be mindful of lunch and tea time (12:30-2) and (16:30-18:00) to allow residents to have an uninterrupted dining experience.
There is ample parking on Blossomfield Park for visitors.
Blossomfield Rose has a Review Score of 9.7 (9.708) out of 10, based on 37 reviews in the last 2 years. Over all time Blossomfield Rose has 62 reviews.
Review from David S (Son-in-law of Resident) published on 9 November 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Lorraine Shannon, Customer Relationship Manager at Blossomfield Rose
Thank you for taking the time to leave a review. We value all feedback and we are delighted to receive such positive comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane F (Daughter of Resident) published on 18 October 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sonia Tenniswood, Commissioning Manager at Blossomfield Rose
Thank you for your 5-star review. We are delighted you had a wonderful experience visiting our home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.708) out of 10 for Blossomfield Rose is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 37 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.708 for Blossomfield Rose is calculated as follows: ( (367 Excellents x 5) + (27 Goods x 4) + (22 Satisfactorys x 3) + (9 Poors x 2) + (7 Very Poors x 1) ) ÷ 432 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Blossomfield Rose is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
My name is Pam Casey, I am 47 years old, happily married with two adorable teenage kids. My journey in the care industry began at the age of 17 with a one-week work experience, which sparked a passion for care that has defined my career.
I started working as a care assistant after leaving college, quickly progressing to a senior care assistant role, specialising in residential and dementia care.
In my twenties, my husband and I successfully ran a family business for 10 years and after becoming a new mum, I decided to the care sector and try to fulfil a lifelong dream of becoming a mental health nurse.
I gained experience working in hospitals, community support and specialised settings but soon identified that my ultimate passion was in elderly care. ?Subsequent roles as a unit manager in a 106 bedded home and commissioning a 70 bedded care home during the Covid pandemic significantly shaped my approach in how best to implement growth and development within a care setting.
In March 2024, I joined MACC Care and Blossomfield Rose, drawn by its rich history, beautiful location and luxurious amenities. As Home Manager, I am committed to driving Blossomfield Rose from strength to strength and believe that my deep understanding of the care industry, team leadership and ‘people’ skills will underpin the highest quality of service and support to those in need of compassionate care.
Though the lifelong dream of becoming a mental health nurse never happened, the dream in making a difference to people’s lives remains stronger than ever!
Job Title: Customer Relations Manager
Joined: 2024
Zoe Doherty
Customer Relationship
Manager
I’m Zoe Doherty, the Customer Relations Manager at Blossomfield Rose Care Home. I have a real passion for care and absolutely love guiding families through the process of finding the perfect care home for their loved ones. I have worked in similar roles in the care sector since 2019.
As well as guiding families through the process of moving to a care home I also have an active role in the community in Solihull, attending events, and awards, organising events in the home and supporting local groups with fundraising and much more.
The best part of the role is getting to know each resident and their family members and I believe it’s a real privilege to be part of this journey. Blossomfield Rose is an absolutely fantastic place with first class facilities and I am very proud to work here. I look forward to welcoming you to our wonderful care home.
Job Title: Head Chef
Joined: 2022
Paulo is our Head Chef at Blossomfield Rose.
Paulo joins MACC with a wealth of expertise, starting out his career at Frankie and Benny’s where he was Sous Chef. From there he was Sous Chef at Bills Restaurant before promotion to Head Chef.
He has also enjoyed the time as Breakfast Chef at Hogarths and Chef at The Boat in Catherine-de -Barnes where he managed the kitchens.
We are extremely lucky to have Paulo at Blossomfield Rose, as not only is he a fantastic chef, he is a pleasure to be around with his happy and smiley demeanour.
Nothing is too much trouble and our residents are in for a real treat with his fabulous food and carefully considered menus, catering for all likes and dislikes as well as specific diets and allergies.
Job Title: Head of Housekeeping
Joined: 2022
Hi, my name is Amber and I am Head Housekeeper at Blossomfield Rose Care home. I am very excited and looking forward to starting my new career here at Blossomfield Rose. The Management and the team are all amazing and hardworking. I am looking forward to the journey and ensuring the home and its facilities are immaculate and looked after well.
