Chalkwell Grange

I looked at a few care homes in Leigh On Sea, and this one stood out for us. My mum who is 90 broke her arm and was unable to care for herself, I needed respite care for 5 weeks while we were on holiday, and luckily for us, they had a room available. This is a care home that cares. Chalkwell Grange is spotlessly clean, my mum said the staff was all amazing. The food was excellent, and things going on all the time if you wish to participate. My lovely mum had no complaints, she was more than happy there. Thank you to all the staff, you did a wonderful job looking after Mum.

I would just like to give a special thank you to all the staff for all they do.

Thank you!

A lovely friendly care home, our beautiful Mum has been living at Chalkwell Grange for over a year now and I always look forward to visiting as the staff are all very welcoming. Her room is always clean and the whole home is clean and the domestic staff work so hard. It’s lovely to be able to visit whenever I want to and take Mum out whenever too. She has quite progressive dementia now but she is always treated with dignity and respect. I am very grateful to the new manager and deputy who are very approachable with an open-door policy.

I have found that all the staff at Chalkwell Grange are professional and dedicated to their jobs. I have seen this first hand with everyone in the team in all the different job roles. Everyone always has a smile on their face and will say hello to you. There is a lovely atmosphere, and always a lot going on. The carer staff are very experienced and happy to talk to you at any time. I know that they are doing the best for my mum. The variety of activities is very good and the morning walks are lovely. When my mum hasn't been well, I know they always keep checking on her to make sure she is ok. Thank you, Chalkwell Grange, it is much appreciated.

My mum has been a resident of Chalkwell Grange since it opened in November 2022. I have been so impressed with the care and respect they show to all the residents. Communication with family is also excellent with monthly meetings for family and friends and monthly reviews for residents which family are actively encouraged to join. Entertainment is provided every day with different activities in the mornings and afternoons and trips out in the minibus are arranged and residents are encouraged to take part. I particularly like that the reception team email out the week's activities so I know what my mum has had the opportunity to do (even if she doesn't always choose to join in). It also helps me plan my visits so that I can join her in some activities or take her out if there is something I know she won't enjoy. The food is excellent and cooked on-site. Staff members are always friendly, approachable, enthusiastic and welcoming. I am happy that Mum is in the best place.

Chalkwell Grange is always a pleasant place to visit. The staff are friendly and welcoming. The home is always clean and tidy. Car parking is normally good but sometimes full. Overall my mother is happy with the home and that’s what matters.

Dad went into Chalkwell Grange for 2 weeks of respite care after a series of falls led to a 12-day stay in hospital. He is very pleased with the home. He loved the luxurious and elegant feel of the place. The staff was lovely and helpful, and whilst there, Dad benefited from visits to the chiropodist and barber.

My partner was a resident at Chalkwell Grange. He was quite frail at that time and quite often fell. From the very start he was made to feel welcome. The ethos is excellent and runs through all the staff. I visited on a daily basis at varied times of the day and, therefore, saw the constant level of loving care that extended to all residents, even those who could be a little negative! On receiving a diagnosis of Parkinson's levels were increased. At one point, their actions saved his life. One of the CLA's became my rock, looking out for me as well as my partner, ensuring that all his needs and mine were met, I cannot speak more highly of this facility. Excellent entertainment is provided every day, the food is good and cooked on site. If there was something else that a resident would prefer to have, they make it for them. Every member of staff was truly fantastic.

Thank you very much Chalkwell Grange for all the love and care you are providing for my father. He was, at first, skeptical and wanting to be home, but as the days went on he felt very comfortable and said all his needs were being met. A big thank you to all the staff and caretakers. Wow. They each have their own personalities and have all really made my dad feel as if he is at home. They have gone above and beyond taking loving care of my dad. It brings me a sense of peace knowing he is under their care. I attended a residents' family meeting and really felt heard. Everyone from the care staff, the wellness team, activities, the laundry, the cooks, the front desk, the cleaners, the CLA's - they are all excellent. One staff member even brought a special pillow for my dad who was falling to one side to keep him upright. A big thank you to all there.

My dad originally went into Chalkwell Grange for respite, but after two weeks, he said I think I will stay here. The rooms are so lovely. The food is so good, there is always something going one, we attended a lovely BBQ. The most important thing is the staff, they are all so friendly and work so hard. I truly think we are all family now.

Outstanding experience to date. Due to care, routine and knowledge of all staff, I believe my mother to be improving physically and mentally after a massive stroke. All friends and family agree her confidence has grown, her personality has/is returning and her ability to adapt to her disability has greatly improved. From being completely blind and deaf on her affected side, this week (after a medical assessment by an optician) it has been confirmed that her eyesight is legal to pass for driving. Only achieved by love and support. Activities that are done daily have improved and helped the healing of her brain (quizzes, carols, practicals, reading etc.). Highly recommend.

If you decide to put a family member here proceed with caution.

If you are looking for a long-term dementia care home for your family member I would strongly recommend you look for a home that is able to give you the reassurance that your relative is able to be supported during the full dementia journey as unfortunately, this is not the case at Chalkwell Grange.

I could not be happy for my mother. Every member of staff has been wonderful, caring for her, there is nothing they won't do for her.

My mother was among the first to move in upstairs. We were very happy with how she settled in, the attention from all the staff was excellent. However, as more residents moved in we became a little concerned by the ratio of staff to residents, especially as some required almost one-to-one care. Activities seem very uninspiring. I know my mum, and the friends she has made, find them a little condescending. I would like to add that all quality of care is outstanding.

I contacted Chalkwell Grange Care Home for emergency respite for my grandad. The management was extremely helpful and talked me through what I needed to do to secure a room in this beautiful home. With their guidance, I was able to get my grandad placed in the home on the same day. Grandad was welcomed in by the home manager and deputy manager. The deputy manager sorted him out with his favourite fish and chips for lunch and carried out his assessment. The deputy manager treated my grandad with so much care and love and with her help we settled Grandad in really quickly. The home manager also showed a great deal of compassion and empathy to us as a family and it is clear that this attitude cascades down through her team. The whole experience of placing Grandad into a home has been very difficult but all the staff have been incredible and, with their help, it has made a difficult experience much easier. I know he will be well looked after. Also, there are always freshly made cakes in the cafe. Bonus.

Attended a resident's relatives meeting - well attended by staff and clients. Great discussions on topics relative to care and sharing ideas on resident activities and concerns were addressed if any. Well organised and a valuable addition to the nursing of the care home. It's good for relatives to be included.

Our dad joined Chalkwell Grange Care Home, very soon after Mum died, just before Christmas. The place is so fresh and new, Dad did not realise it was a "home". He so fought the idea of a "ghastly home". The staff here make residents so welcome and treat them as family. Warmth and genuine care are evident. Standards throughout are first-class. They are new and developing and growing. Feedback is invited, open and acted on. Activities are low at weekends and staff a little too. Not all residents want to be in their rooms at 7 pm and having brought Dad back from an afternoon out with family, it can be hard to find a member of staff. Overall, delighted Dad is safe, well and happy. Highly recommend.

A friend moved into Chalkwell Grange on October 31st (opening day). The staff were very welcoming. They were eager to make sure all residents should feel at home. Nothing has been too much trouble. My friend was unwilling to admit that an independent life was no longer possible but now accepts that life is comfortable, safe and free from everyday worries. Chalkwell Grange is a happy, lively environment. I would happily join this caring community.