Chalkwell Grange

64 Leigh Road, Leigh-on-Sea SS9 1LF
Review Us
9.9 44 Reviews
  • Chalkwell Grange, Leigh-on-Sea
Chalkwell Grange is a 48 bedded residential care home located in the heart of Leigh-on-Sea. All rooms offer en suite facilities to promote dignity and peace of mind for all residents.

The experienced and friendly team are able to offer personalised care for a wide range of needs. All care will be delivered according to an agreed care plan, ensuring each resident receives the care they need but also want, with personal preferences and requests being taken on board.

Reach out to the team to find out more about this new, lovely home.

Care Provided by Chalkwell Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1600
  • RESPITE Self-Funded Residential Dementia Care: from £1650

These prices are only a guideline, please contact Chalkwell Grange to find out the exact price for your requirements.

Contact Chalkwell Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Chalkwell Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Chenai Mobey (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (46)
  • Couples/Companion Rooms with Ensuite Wet Room (1)
9.9

Chalkwell Grange has a Review Score of 9.9 (9.910) out of 10, based on 25 reviews in the last 2 years.
Over all time Chalkwell Grange has 44 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chalkwell Grange
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Total of 44, showing 21-40
Review from S B (Daughter of Resident) published on 28 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Chalkwell Grange since it opened in November 2022. I have been so impressed with the care and respect they show to all the residents. Communication with family is also excellent with monthly meetings for family and friends and monthly reviews for residents which family
are actively encouraged to join. Entertainment is provided every day with different activities in the mornings and afternoons and trips out in the minibus are arranged and residents are encouraged to take part. I particularly like that the reception team email out the week's activities so I know what my mum has had the opportunity to do (even if she doesn't always choose to join in). It also helps me plan my visits so that I can join her in some activities or take her out if there is something I know she won't enjoy. The food is excellent and cooked on-site. Staff members are always friendly, approachable, enthusiastic and welcoming. I am happy that Mum is in the best place.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to leave us a review! We are so glad that Mum is enjoying her stay at Chalkwell Grange, I will pass your lovely words on to the team!
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Review from Andrew N (Son of Resident) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Chalkwell Grange is always a pleasant place to visit. The staff are friendly and welcoming. The home is always clean and tidy. Car parking is normally good but sometimes full. Overall my mother is happy with the home and that’s what matters.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for leaving us a review! We are pleased to hear mum is happy at Chalkwell Grange, I will pass your comments on to the team.
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Review from Catherine M (Daughter of Resident) published on 22 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad went into Chalkwell Grange for 2 weeks of respite care after a series of falls led to a 12-day stay in hospital. He is very pleased with the home. He loved the luxurious and elegant feel of the place. The staff was lovely and helpful, and whilst there, Dad benefited from visits to the chiropodist
and barber.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to review our home, and for your positive feedback. The team will be delighted to read your review!
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Review from Alison S (Partner of Resident) published on 11 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner was a resident at Chalkwell Grange. He was quite frail at that time and quite often fell. From the very start he was made to feel welcome. The ethos is excellent and runs through all the staff. I visited on a daily basis at varied times of the day and, therefore, saw the constant level of
loving care that extended to all residents, even those who could be a little negative! On receiving a diagnosis of Parkinson's levels were increased. At one point, their actions saved his life. One of the CLA's became my rock, looking out for me as well as my partner, ensuring that all his needs and mine were met, I cannot speak more highly of this facility. Excellent entertainment is provided every day, the food is good and cooked on site. If there was something else that a resident would prefer to have, they make it for them. Every member of staff was truly fantastic.
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Review from India D (Daughter of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you very much Chalkwell Grange for all the love and care you are providing for my father. He was, at first, skeptical and wanting to be home, but as the days went on he felt very comfortable and said all his needs were being met. A big thank you to all the staff and caretakers. Wow. They each
have their own personalities and have all really made my dad feel as if he is at home. They have gone above and beyond taking loving care of my dad. It brings me a sense of peace knowing he is under their care. I attended a residents' family meeting and really felt heard. Everyone from the care staff, the wellness team, activities, the laundry, the cooks, the front desk, the cleaners, the CLA's - they are all excellent. One staff member even brought a special pillow for my dad who was falling to one side to keep him upright. A big thank you to all there.
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Review from Carolyn B (Daughter of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad originally went into Chalkwell Grange for respite, but after two weeks, he said I think I will stay here. The rooms are so lovely. The food is so good, there is always something going one, we attended a lovely BBQ. The most important thing is the staff, they are all so friendly and work so hard.
I truly think we are all family now.
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Review from J H (Daughter of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding experience to date. Due to care, routine and knowledge of all staff, I believe my mother to be improving physically and mentally after a massive stroke. All friends and family agree her confidence has grown, her personality has/is returning and her ability to adapt to her disability has
greatly improved. From being completely blind and deaf on her affected side, this week (after a medical assessment by an optician) it has been confirmed that her eyesight is legal to pass for driving. Only achieved by love and support. Activities that are done daily have improved and helped the healing of her brain (quizzes, carols, practicals, reading etc.). Highly recommend.
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Review from Ian W (Son of Resident) published on 7 August 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
In February of this year my mum moved into the Dementia care unit with Palliative care at Chalkwell Grange owned by Sanders Senior Living.
After around 4/6 weeks they decided Mum needed more one to one care. The family agreed and Mum paid an extra £4500 for one to one care costs on top of the £6000
she was already paying.
Chalkwell Grange have now decided that even though Mum is in their dementia care unit and as a family we thought Mum would be spending her final days with them (as they have a palliative care unit) Mum has been asked to leave because they cannot provide the care Mum needs.
Anyone that has experienced dementia knows things don’t get better. We were therefore shocked that a company that has been trading for years and supposedly respected did not realise this when they first accepted Mum 6 months ago.
We therefore have found a new care home and have to put our dear mum through the trauma of moving this Friday.
If you decide to put a family member here proceed with caution.
Reply from Care Quality Team, Head Office at Chalkwell Grange
We thank you for your comments about the quality of care provided at Chalkwell, and the amazing team. At Sanders Senior Living we always aspire to provide excellent long-term care, Chalkwell Grange is…read more
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Review from K B (Daughter of Resident) published on 3 August 2023 Submitted via Website • Report
Overall Experience 2.0 out of 5
Mum moved into Chalkwell Grange in February 2023. Initially, we were very happy with the care home, the Manager and the staff, who were amazing. They carried out a pre-assessment with Mum and were able to accept her into their Dementia suit. At this time we were advised that this would be her long-term
home. In June the management team changed, along with the parameters of the home.
If you are looking for a long-term dementia care home for your family member I would strongly recommend you look for a home that is able to give you the reassurance that your relative is able to be supported during the full dementia journey as unfortunately, this is not the case at Chalkwell Grange.
Reply from Care Quality Team, Head Office at Chalkwell Grange
We thank you for your comments about the quality of care provided at Chalkwell, and the amazing team. At Sanders Senior Living we always aspire to provide excellent long-term care, Chalkwell Grange is…read more
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Review from N V (Daughter of Resident) published on 26 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not be happy for my mother. Every member of staff has been wonderful, caring for her, there is nothing they won't do for her.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to leave us a review, it has been a pleasure to have your mum with us! I will pass your wonderful comments on to the team.
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Review from S H (Daughter of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was among the first to move in upstairs. We were very happy with how she settled in, the attention from all the staff was excellent. However, as more residents moved in we became a little concerned by the ratio of staff to residents, especially as some required almost one-to-one care. Activities
seem very uninspiring. I know my mum, and the friends she has made, find them a little condescending. I would like to add that all quality of care is outstanding.
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Review from S S (Granddaughter of Resident) published on 13 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Chalkwell Grange Care Home for emergency respite for my grandad. The management was extremely helpful and talked me through what I needed to do to secure a room in this beautiful home. With their guidance, I was able to get my grandad placed in the home on the same day. Grandad was welcomed
in by the home manager and deputy manager. The deputy manager sorted him out with his favourite fish and chips for lunch and carried out his assessment. The deputy manager treated my grandad with so much care and love and with her help we settled Grandad in really quickly. The home manager also showed a great deal of compassion and empathy to us as a family and it is clear that this attitude cascades down through her team. The whole experience of placing Grandad into a home has been very difficult but all the staff have been incredible and, with their help, it has made a difficult experience much easier. I know he will be well looked after. Also, there are always freshly made cakes in the cafe. Bonus.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for leaving us a review. We will pass your lovely comments on to the team.
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Review from Vanessa B (Daughter-in-law of Resident) published on 28 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended a resident's relatives meeting - well attended by staff and clients. Great discussions on topics relative to care and sharing ideas on resident activities and concerns were addressed if any. Well organised and a valuable addition to the nursing of the care home. It's good for relatives to be
included.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to leave us a review, I shall pass it on to the team as they will appreciate your kind words!
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Review from R O (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad joined Chalkwell Grange Care Home, very soon after Mum died, just before Christmas. The place is so fresh and new, Dad did not realise it was a "home". He so fought the idea of a "ghastly home". The staff here make residents so welcome and treat them as family. Warmth and genuine care are evident.
Standards throughout are first-class. They are new and developing and growing. Feedback is invited, open and acted on. Activities are low at weekends and staff a little too. Not all residents want to be in their rooms at 7 pm and having brought Dad back from an afternoon out with family, it can be hard to find a member of staff. Overall, delighted Dad is safe, well and happy. Highly recommend.
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Review from B M (Friend of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A friend moved into Chalkwell Grange on October 31st (opening day). The staff were very welcoming. They were eager to make sure all residents should feel at home. Nothing has been too much trouble. My friend was unwilling to admit that an independent life was no longer possible but now accepts that
life is comfortable, safe and free from everyday worries. Chalkwell Grange is a happy, lively environment. I would happily join this caring community.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to leave us a review. I will pass it on to the team here at Chalkwell Grange as they will appreciate your words.
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Review from S M (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a very difficult and emotional experience to please our lovely mother in a nursing home so it needed to be the best we could find. Chalkwell Grange is brand new and very clean and pleasant. It is also situated close to where Mum used to live. The staff have been very welcoming, pleasant and obviously
kind to our mum. They have listened to and understood any concerns we've had. Obviously, it's early days but activities laid on, hairdressing, nails, great food etc have helped Mum settle. It will be even better once trips out can be arranged.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for leaving us a review. it has been a pleasure having mum here with us. I will pass your comments on to the team as they will appreciate your kind words.
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Review from Mark B (Son of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We went to the open day on 3rd December and had a really good time. Our mother was jolly and enjoying all the great activities on that day, including a fabulous singer. The atmosphere was very happy and made to feel very comfortable. The staff are all so helpful and nothing is too much trouble.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to leave us a review, I will pass your comments onto the team!
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Review from Sue I (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was very against coming to a care home. She has been here for five weeks. She has settled and the other day thanked me for finding her Chalkwell Grange Care Home. She loves all the staff and is benefitting from all the stimulation and activities. The surroundings are beautiful and she is always
saying how she loves all the staff. I can speak for all my sisters, we love Chalkwell Grange and so thankful we found it.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for leaving us a review, it has been lovely having her stay with us and we are so glad she is settled and enjoying her time here.
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Review from Michaela H (Niece of Resident) published on 5 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we walked through the doors of Chalkwell Grange, we were greeted with professionalism, kindness and compassion. We, as a family, are extremely grateful that my uncle has found such a beautiful home for his last move, and I am sure he will be very happy. I would recommend Chalkwell Grange
to anyone I know. Thank you so much.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for taking the time to leave a review. I will pass it on to the team, as they will appreciate your kind words.
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Review from Barry R (Friend of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A dear, close friend has just moved into Chalkwell Grange Care Home as no longer able to live alone. However, since moving in, he has become a new person and very much like the friend I had before being lonely and isolated. The atmosphere of the home is superb and a welcoming, relaxing environment.
It is a delight to visit as all the staff are so warm, friendly and professional in their outlook and the care given to my dear friend is wonderful and compassionate. He has also been able to take some furniture, pictures and photographs to make his room homely and relaxing for him. His very well-decorated room is very large and he tells me that he is having the best sleep ever in his comfortable and cosy bed. I have no doubt in my mind that my friend will be cared for, catered and supported for the rest of his life.
Reply from Zoe Larnder, Customer Relations Manager at Chalkwell Grange
Thank you for your review! It has been a delight having him here. I will pass on your review to the team as they will very much appreciate it!
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Current Review Score: 9.9 (9.910)

Overview of Review Score

The Review Score of 9.9 (9.910) out of 10 for Chalkwell Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.910 for Chalkwell Grange is calculated as follows: ( (273 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 299 Ratings = 4.91
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chalkwell Grange is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

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Meet the Team (7)

Chenai

Chenai Mobey

Job Title: Home Manager

My name is Chenai, and I am the Home Manager of Chalkwell Grange in Leigh-on-Sea.


I began my career within the company in 2021 as a Care Assistant and have progressed through many roles, reaching my goal to be a Home Manager.


As a Home Manager I bring understanding and knowledge to support my team to successfully deliver high-quality, person-centred care whilst achieving their goals.


The residents at Chalkwell Grange are at the heart of everything we do as a team, ensuring we provide dignity and respect.

Karen

Karen

Job Title: Care Team Leader

Karen is one of our dedicated Care Team Leaders at Chalkwell Grange, focusing her time on ensuring the health and well-being of your family members.


With over 20 years of experience in the care industry, Karen shares that “it’s the most rewarding job you could ever ask for.”


She takes pride in making sure that medication is administered promptly and that each resident’s care needs are fully understood and met.

Arvin

Arvin

Job Title: Head Chef

Arvin, our Head Chef at Chalkwell Grange, crafts exceptional, delicious meals for all to enjoy.


His culinary creations provide a five-star dining experience, thoughtfully catering to a wide range of preferences and dietary needs.


Arvin is always happy to prepare alternative options should the daily menu not meet individual tastes.

Dave

Dave

Job Title: Maintenance Operative

Meet Dave, our dedicated maintenance operative at Chalkwell Grange, who handles all repairs with skill and ease.


Often found painting walls or working with tools, Dave takes great pride in resolving any issues that arise —each one becoming his next project.


Outside of work, Dave enjoys painting landscapes and has even hosted a few art classes for our residents, sharing his passion for creativity.

Hattie

Hattie

Job Title: Lifestyle Coordinator Joined: 2025

Hattie is one of our dedicated and enthusiastic Lifestyle Coordinators here at Chalkwell Grange. With a passion for creativity and experiences, she works hard to plan and deliver engaging activities tailored to every resident’s interests.
Her mission is to make every day meaningful by encouraging connection, celebrating individuality, and foster a sense of community within and out the home.

Andrea

Andrea

Job Title: Concierge Joined: 2025

With a passion for exceptional customer service and a keen eye for detail, I like to ensure every guest experience is seamless and memorable. Whether it's welcoming new residents and their families or arranging personalized itineraries or offering thoughtful local recommendations, I take pride in going the extra mile.


With over 15 years of experience in customer service, I bring a proven track record of delivering exceptional support and building lasting client relationships. I specialize in understanding residents' needs, resolving issues efficiently, and creating positive experiences that reflect a strong commitment to service excellence.


Known for my patience, communication skills, and problem-solving abilities.
I take pride in going above and beyond to ensure every resident and family feels valued and heard

Amy

Amy

Job Title: Financial Administrator Joined: 2025

With over 19 years of experience in the healthcare industry, I have developed a strong skill set in both clinical and administrative roles. For the past 11 years, I have worked as a Financial Administrator.
Holding a Level 3 Diploma in Health and Social Care as well as Business Management, I combine hands-on care knowledge with strong administrative skills.


I joined the commissioning team at Chalkwell Grange to work in the luxury care home sector, where I thrive in a dynamic environment that involves a broad range of responsibilities, including recruitment, organisation of staff training, budgeting, and contract administration.


I am Passionate about delivering excellence in care and operations, I take pride in contributing to high-quality services that support both residents and the Chalkwell Grange Team.

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