
Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)



Fabulous caring staff! Clean, tidy, excellent standard of maintenance. Friendly, supportive,J B(Friend of Resident/Service User)



The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there...
The Mayfield in Whitby provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
The experienced and well-trained team aim to create a caring and supportive community for residents and their loved ones. Residents can enjoy the quality facilities including a café, cinema room and hair and beauty salon.
Each tastefully decorated bedroom has an en-suite bathroom, and outside there is a beautiful, landscaped garden.
With spectacular views of Whitby and the North York Moors, the dedicated activities team organise regular activities, events and outings for residents.
Care Provided by The Mayfield
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 66 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact The Mayfield for full pricing details and T&Cs.
Contact The Mayfield to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Natalie Gill (General Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2023
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Visitors welcome at any time.
Parking
- Car park at front of building.
The Mayfield Reviews (60)
The Mayfield has a Review Score of 9.9 (9.920) out of 10, based on 22 reviews in the last 2 years.
Over all time The Mayfield has 60 reviews.
The staff were very professional, kind and caring and nothing was too much trouble.
I would have no hesitation in recommending the facility to friends and family.
The staff were very professional, kind and caring and nothing was too much trouble.
I would have no hesitation in recommending the facility to friends and family.
Very friendly, clean and welcoming. My friend always seems very happy and the other resident are very plesant towards me when I visit.
Very friendly, clean and welcoming. My friend always seems very happy and the other resident are very plesant towards me when I visit.
Since moving into The Mayfield Care Home last year my father has been treated kindly and welcomed, despite the loss of independence being very difficult. He is now end of life, I have stayed with dad 24/7. I would like to say how extremely impressed I am with the exemplary care received to himself...
Since moving into The Mayfield Care Home last year my father has been treated kindly and welcomed, despite the loss of independence being very difficult. He is now end of life, I have stayed with dad 24/7. I would like to say how extremely impressed I am with the exemplary care received to himself and how the staff have looked after me. He has been given dignity and respect, excellent communication from the staff. They have all been welcoming and supportive at this dreadful time. The carers are shining stars.
My mother moved into The Mayfield Care Home, initially for two weeks trial, she quickly settled in, the homes welcoming, caring, first class facilities helped her decide to become a permanent resident. As a retired senior nurse I am particularly impressed with individualised care & support given,...
My mother moved into The Mayfield Care Home, initially for two weeks trial, she quickly settled in, the homes welcoming, caring, first class facilities helped her decide to become a permanent resident. As a retired senior nurse I am particularly impressed with individualised care & support given, first class food and cleanliness, reflecting amazing team work.
Thank you for the kind review. It is a pleasure to have your mum living with us.
Love it here, food great, room clean and warm. Staff very efficient ad friendly. The whole experience here is great.
Love it here, food great, room clean and warm. Staff very efficient ad friendly. The whole experience here is great.
Thank you for your kind and lovely review! We are so happy that your whole experience is great! Its a pleasure to have you living with us.
Always made to feel welcome whilst visiting. Always very clean, seating areas always very tidy and clean and my friend is very well looed after.
Always made to feel welcome whilst visiting. Always very clean, seating areas always very tidy and clean and my friend is very well looed after.
Many thanks for the kind review which I have shared with the team! Your support is appreciated and your friend is a pleasure to have with us.
My aunt moved into The Mayfield two months ago and the settling in period has gone very smoothly thanks to the kindness of the staff. Her room is always clean and fresh and is very well equipped and laid out with plenty of shelf space for photos and ornaments from home. I find the staff to be very...
My aunt moved into The Mayfield two months ago and the settling in period has gone very smoothly thanks to the kindness of the staff. Her room is always clean and fresh and is very well equipped and laid out with plenty of shelf space for photos and ornaments from home. I find the staff to be very attentive and friendly. The food is especially good and hot drinks and snacks are readily available. I feel that the staff understand the importance of treating their residents with dignity and courtesy, helping them to maintain a level of independence which is very important. We are all extremely happy that she chose to come here.
Thank you for the kind review, it is a pleasure to have your aunt living with us.
When we've been worried about something and were uncertain "how to go about it", the advice and guidance and action have...
When we've been worried about something and were uncertain "how to go about it", the advice and guidance and action have instantly melted away any concerns, especially when dealing with outside agencies, as the staff are far more familiar with such things, and one doesn't feel alone. The dignity of all residents is paramount to the staff, and this is obvious to family and visitors alike.
Thank you so much for the kind review! I will share this with our brilliant team!
After being treated in hospital following a fall, mum needed constant care and attention to get her confident and mobile again. The people at Mayfield were brilliant, with no fuss admission and the full time friendly care which she needed. Originally a short term admission, Mum liked being at...
After being treated in hospital following a fall, mum needed constant care and attention to get her confident and mobile again. The people at Mayfield were brilliant, with no fuss admission and the full time friendly care which she needed. Originally a short term admission, Mum liked being at Mayfield so much that she decided to become a permanent resident, which is a testament to the wonderful staff and their friendly, caring attitude.
Thank you very much for your kind review. It is a pleasure to have your mum with us.
Spacious, comfy care home, with plenty of room to wander, rooms are very comfy, most importantly, the staff are brilliant and caring.
Spacious, comfy care home, with plenty of room to wander, rooms are very comfy, most importantly, the staff are brilliant and caring.
Thanks very much for your kind review. We are very proud of our home, and above all, our team who are extremely attentive and caring. Your feedback will mean a lot to them.
The Mayfield is such a fabulous place full of laughter and the kindest of caregivers. It is like one big happy 'family' with so many social activities but also plenty of space to chill out and have personal downtime. Everyone is made to feel special - even the visitors! Thanks for all of your...
The Mayfield is such a fabulous place full of laughter and the kindest of caregivers. It is like one big happy 'family' with so many social activities but also plenty of space to chill out and have personal downtime. Everyone is made to feel special - even the visitors! Thanks for all of your dedication and care!
Thank you very much for your kind review. We have tried to create a caring, fun and safe place where everyone is made to feel special so we are absolutely delighted that you have recognised this with your amazing feedback. We are very proud of our activities, trips and the wonderful environment. Your feedback means a lot to us. Thank you!
This could be a 5-star hotel. The staff are all very helpful and professional.
This could be a 5-star hotel. The staff are all very helpful and professional.
Thank you very much for your kind review. We are very proud of our team and are delighted you have found them helpful and professional.
I visited my friend who is very settled and happy at The Mayfield Care Home. She has dementia which they have rooms upstairs for that are lovely. The place is just wonderful and my friend enjoys joining in all the different activities daily. The food looks delicious and I am always made welcome by...
I visited my friend who is very settled and happy at The Mayfield Care Home. She has dementia which they have rooms upstairs for that are lovely. The place is just wonderful and my friend enjoys joining in all the different activities daily. The food looks delicious and I am always made welcome by the hard-working staff. The care she receives is fabulous.
Thank you very much for your kind review. We are very glad your friend is so settled and happy at The Mayfield. Thank you for your positive feedback on our team, activities and food - this is much appreciated and means a lot to us all.
Proper home for residents to enjoy there later years.
Proper home for residents to enjoy there later years.
Many thanks for your kind review. The Mayfield is a very happy place for our residents and their families to enjoy.
I have had my father in Mayfield for a month and found the home, the staff absolutely brilliant. All staff are very friendly very helpful and nothing is to much trouble.
I have had my father in Mayfield for a month and found the home, the staff absolutely brilliant. All staff are very friendly very helpful and nothing is to much trouble.
Thank you very much for your kind review. We are very glad you have found our team so friendly and helpful and we will pass your feedback onto them.
My Mum moved into The Mayfield in Aug 2024. To leave her home and move into care home accommodation is very daunting but all the staff have gone out of their way to make The Mayfield her new 'home'. She loves the staff and whenever I visit she and they are laughing - she's made genuine friends and...
Nothing is too much trouble for the staff. Thank you.
Thank you very much for your kind review. It can be a big step moving into a care home and we are very glad your mum has settled in so well to her new home. She is an absolute delight to have with us and we're very happy she has made so many friends and gets along so well with our team. We're very proud of our caring, hard-working team and your lovely feedback means a lot to us all. Thank you.
I feel most fortunate to have found such a first-class care home, so near to my residence, to look after my wife. It gives me great comfort.
I feel most fortunate to have found such a first-class care home, so near to my residence, to look after my wife. It gives me great comfort.
Many thanks for your kind review and I am very glad it gives you such comfort that we are looking after your wife.
My mum has settled in the home now. She is eating well and there are plenty of things to hold her interest. It is a shame that to date two hearing aids have gone missing.
My mum has settled in the home now. She is eating well and there are plenty of things to hold her interest. It is a shame that to date two hearing aids have gone missing.
Thank you very much for your kind review. We are very pleased your mum has settled in so well and is enjoying the food and everything we have to offer. Thankfully, your mum's hearing aids have been found.
The management and staff were attentive and supportive to my mam and myself. Nothing was too much trouble. The food and facilities were of the highest quality. The room was of high standard. The food menus well planned and of excellent quality.
The management and staff were attentive and supportive to my mam and myself. Nothing was too much trouble. The food and facilities were of the highest quality. The room was of high standard. The food menus well planned and of excellent quality.
Thank you very much for your kind review and we are glad you and your mam have had such a positive experience at The Mayfield. We are very proud of our team, food and facilities.
A very warm, kind and caring place to visit. The staff do a brilliant job with taking care of the residents, keeping everything clean and tidy and making lovely meals.
A very warm, kind and caring place to visit. The staff do a brilliant job with taking care of the residents, keeping everything clean and tidy and making lovely meals.
Thank you very much for your kind review. I will pass on your comments to our team. We are very proud of them and the amazing way they look after our residents.
Bed Vacancies
Please contact us for latest vacancies.
News (41) & Events (0)
- 16 Sep 2026
Care UK is celebrating International Housekeeping Week by recognising the essential contribution housekeeping teams make to everyday life in the homes. Housekeeping teams play an important role in creating welcoming...
- 16 Sep 2026
Care UK colleagues are celebrating after winning two awards at this year’s Hotel Housekeeping Honours Awards ceremony. The awards recognise exceptional standards in housekeeping, highlighting individuals and teams who deliver...
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
There are no upcoming events for The Mayfield.
Accreditations
There are no accreditations posted yet for The Mayfield.
Meet the Team (1)

I am so proud of the team here at The Mayfield. Providing authentic person-centred care is incredibly important to all of us, and we work hard to...
I am so proud of the team here at The Mayfield. Providing authentic person-centred care is incredibly important to all of us, and we work hard to continually build trust with residents and their families.
I have worked in care for nearly two decades and secured a Distinction in my level five NVQ. For me, that was a real highlight, and I’ll always remember the supportive and kind words from my assessor.
As a General Manager, you need to be an excellent communicator. I also think it’s essential to have a high level of emotional intelligence. Accountability and professionalism are vital too.
My favourite part of each day is the moment I can step out of the office and spend meaningful time with residents and colleagues. That time gives me genuine insight into how everyone feels and helps me make sure people feel happy and comfortable.
I spend my free time with my family. I am also a coach for a local football team that my sons belong to.
Frequently Asked Questions about The Mayfield
What types of Care is The Mayfield registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Mayfield have?
There are 66 Single Rooms.
What are the Facilities & Services at The Mayfield?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Mayfield to the centre of Whitby?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Mayfield to verify any information. View our terms and conditions. The Mayfield has an Enhanced Service -what an Enhanced Service includes.
